Was sent the wrong part entering the model number of our unit. The invoice showed a picture of the right part, but what was in the box was completely different. Now, they want a 20% re-stock fee... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The item was just as described on the website, delivered in a very timely manner, very pleased with customer service as they kept me posted on when my order was going to arrive. Thanks PartsIPS will d... Zobacz więcej
I loved the fact that the order i placed was handled and, i received it so rapidly. I made the error in ordering, if you received my return and recognized that it came back to you in the pristine con... Zobacz więcej
I recently ordered replacement upper & lower racks for my GE dishwasher. The original racks are no longer manufactured but PartsIPS directed me to the correct replacement parts. The on-line chat an... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
PartsIPS - Appliance Parts and Supplies is a discount appliance parts store. where you can get qualified whirlpool, kenmore and sears appliance parts. For more info call us at +315 314 2092
Dane kontaktowe
1 Radisson Plaza, Ste# 800, 10801, New Rochelle, Stany Zjednoczone
- 3153142092
- contact@partsips.com
- partsips.com
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Delivery was extremely fast and the…
Delivery was extremely fast and the part was exactly what I needed.
Wrong parts were shipped
Wrong parts were shipped (for a completely different brand of freezer). Company paid for return shipping and refunded entire cost. Never got my part, but the only thing lost was the time spent on the emails and trip to FedX.
Smooth painless process
Part was accurate. Pictures were extremely helpful and shipping was fast. Thank you.
I received the part i ordered in a…
I received the part i ordered in a timely manner, and it fix the problem. Will definitely use Partsips again if needed.
Painless purchase process.
Painless purchase process.
Delivery was quick and easy. No complaints.
They shipped the wrong part and there…
They shipped the wrong part and there is no way to reach out to customer service to return what was sent.
Wanted to return the part
Wanted to return the part. I was told there was a 20% restocking fee and I would have to pay return shipping . That meant that if I returned an $83.00 part, I would receive a credit of $68.80 minus $46.00 shipping leaves $22.80 return. Will not do business with this company again.
Ordering and shipping was great
Ordering and shipping was great, unfortunately the part didn’t solve the problem but it wasn’t the gaskets fault.
Poor choice for shipping!!
Poor choice for shipping a condenser fan motor- the padded envelope it arrived in was destroyed in transit as well as the part package.. Im amazed it even worked when I installed it.. DO BETTER!!
Excellent customer service.
I ordered an ice maker
I ordered an ice maker. It was not the correct one even though I got the part number off of their website that said the ice maker was a direct OEM replacement for the model number refrigerator I had. It was not. I called them to ask about exchanging it or refunding it. I was told to send them an email. And during the dialogue I was told that they sent me the part that I ordered and they will not give me a refund. Extremely Shady business. Do not buy from this crooked business.
Never even opened the package
Worst customer service. Partsips isn't worth the hassle. I ordered a wrong part, OK my fault nbd, i got the right part elsewhere and fixed my washer. But then when I tried to return the mistake part I was given the same stupid form response on repeat because this is their return policy.
[ - Please obtain a return authorization number.
- Return shipping is to be paid by the buyer.
- Full order amount will be refunded.
- Part should be in sellable condition.
- We have 30 days return policy
Thanks
PartsIPS ]
All i needed was a reurn authorization number. But the only response i could get was their form email of their return policy.
So I tried the phone number on the site. And after a stupidly long wait time I finally got to a person... with a terrible phone connection, who spoke quietly to tell me to email.
I never even opened the package, it's perfect and sitting by my tv right now and I'm out $100+ because of their shitty service.
Order came in less than 24 hours
The customer service is horrible… if…
The customer service is horrible… if you buy something from them and it is the wrong part be sure to get it back within 30 days cause if you’re at 31 days, they will not take it. They will also not help you with any purchases I would not recommend ever using this company.
after 7 days no communication…
after 7 days no communication concerning shipping. After calling 5 times I finally got someone to answer. He's said it would be shipped next week. Wrong answer. That's not what I paid for. Scam service, does not have parts on hand. SHOP ELSEWHERE!
They list parts in stock that are…
They list parts in stock that are discontinued from the manufacturer's. Charged credit card without shipping or having part in stock. Scammers
Feeling Scammed
Part was supposed to ship within 4 days, no update, phone number shows for out of the United States. No response by email, feeling scammed. Mueller Appliance LLC
THIS IS A HEADACHE
Do Not I Repeat Do Not waste your hard earn money. My part went to a totally different address and they want me to reorder another part otherwise they can't refund me nor resend me another one. I have over 20 e-mails going back and forth with them but no solution in place other than telling me to reorder. They sent to a total wrong address . I will not recommend this company to anyone.
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