Trying to source a replacement fridge door shelf for the last 6 months and been given the runaround with contradictory information. Been told not in stock, in stock soon, now in stock and being delive... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I required an extra glass shelf with associated front and rear finishing strips to replace a bottle rack I've no use for. I looked on various parts sites including Hotpoint or Whirlpool. Hotpoint was... Zobacz więcej
Chris was very helpful in getting us the exact part we needed when all the other repair places had come up with nothing! He was so so knowledge, helpful, patient, clear, just wonderful and he has rea... Zobacz więcej
Reakcja na opinię
Ordered gas cooker part 5.12.2021. Finally received correct part today 26.1.2022. Wrong part delivered initially as there are 2 types of valve for this cooker but your website initially shows only one... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Why Hotpoint Spare Parts? We offer genuine parts, direct from us, the manufacturer! We also offer a price match guarantee on all our parts. Customer Support is available 7 days a week
Dane kontaktowe
Morley Way, PE2, Peterborough, Zjednoczone Królestwo
- parts.hotpoint.co.uk
Brak historii zapraszania do wystawiania recenzji
Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
The start button does not work…washing machine
The start button does not work sometimes. To get it started sometimes have to push in several times.

Odpowiedź od Hotpoint Parts
So glad that you had the part.
Just what it said!
It was fairly easy to identify what was…
It was fairly easy to identify what was needed. Delivered quickly, what more is to say.
Replacement seal
Item was the replacement seal on a built in oven door. Item was easy to fit.
Item was well packed and arrived on time
Could have put on the website that the…
Could have put on the website that the item wont be dispatched for more than 5 days. Says about delays but you would think a day or two. Tomorrow will be day six, then I have to wait days ontop for delivery. Im in desperate need of my oven to feed my children. The hobs wired into the same mains with the oven so thats out too. I could have bought it elsewhere.

Odpowiedź od Hotpoint Parts
delayed delivery
Ordered online and paid for next day delivery. It was delayed as using Hermes! Called Customer Services who apologised and refunded £4. When it finally arrived the part was slightly damaged- small plastic corner missing. It was useable so did not return. Not impressed as the same part ordered 2 years ago was without any problems. Get your act together Hotpoint

Odpowiedź od Hotpoint Parts
I PAID FOR EXPRESS DELIVERY ,THE PART…
I PAID FOR EXPRESS DELIVERY ,THE PART WAS SUPPOSED TO HAVE ARRIVED LAST THURSDAY AS PROMISED OVER A WEEK LATER I AM STILL WAITING,I WILL NEVER AGAIN USE THEIR SERVICE OR RECCOMEND THEM

Odpowiedź od Hotpoint Parts
Spare part supplied was exactly as…
Spare part supplied was exactly as ordered and fit my machine perfectly.
Good service had to return part ordered…
Good service had to return part ordered incorrectly procedure was easy to understand reserve one star until reimbursement is complete.
part arrived broken
The part arrived, broken. I contacted the company who said they would forward instructions for the return of the broken part and send a replacement. I am still waiting.
Frances Monk

Odpowiedź od Hotpoint Parts
Delay of several days, but drain hose did fit.
There were several days of delay in despatching the washing machine drain hose, and nor was there any confirmation of dispatch eventually. I paid for the ‘next day’ service. When the hose did arrive it was correct and fitted the washing machine. Stephen.

Odpowiedź od Hotpoint Parts
With help and advice from Hotpoint…
With help and advice from Hotpoint parts, I was able to replace the heating element on my electric cooker as easy as it can be. Please do not be discouraged to take the challenge to replace faulty parts if you have a little technical knowledge. This will save you time and money.
ARRIVED A BIT BEHIND THE DATE GIVEN
ARRIVED A BIT BEHIND THE DATE GIVEN, BUT ONCE ARRIVED AND FITTED MY COOKER IS WORKING FINE.
Excellent Parts Process
Despite reading low ratings for Hotpoint Parts, I found the process to be excellent. I ordered my spare part and paid for next day delivery and it was delivered on time. I need to point out that the price of this genuine Hotpoint part was significantly cheaper than the other online parts companies pricing and I will be coming back to Hotpoint in future. The only recommendation I would make to Hotpoint is that they need to provide a way to check progress of orders online to save having to call to check progress.
Perfect!
Perfect!
Got the correct part, well packaged, delivered quickly.
Everything you hope for.
Easy to locate parts I required
Easy to locate parts I required, and the ordering and delivery was excellent. No fuss and parts arrived in good time as promised.
Just wanted to say 'thank you' to all who would have been involved; even knowing that a lot of this is now automated, there must be a person or persons somewhere that make this all happen.
Very much appreciated!
Happy Christmas as well!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







