Park247 Recenzje 

Absolutely shocking meet and greet!
Arrived at Stansted to be told I had to drive to the offsite parking as there was no space at the airport parking.
Then waited 30 minutes so be taken to the airport in a car that didn’t fit our luggage in. I then had to drive my car back to the airport for them to collect. Communication was awful and it was a shambles.
Picked up my car after my holiday to find at least an extra 40 miles on my car and it smelt.
Got home to a parking fine at the airport hotel when the car was in the company’s care.
Over a week of daily emails and calls and still no acknowledgment.
This company need to be closed down

Extremely concerning experience and no response

Left my car with Park 24/7 at Stansted Airport. The following day I discovered through my Mercedes app that my car had been left unlocked, so I had to remotely lock it myself. I then received a collision detected notification while the car was still in their care.

Despite contacting them regarding such a serious matter, I have received no proper response or explanation.

Very concerning lack of care and communication when customers are trusting them with their vehicles.

Vehicle returned filthy, personal items left inside and unexplained mileage – extremely disappointing
We used Park 24/7 for meet-and-greet parking at Stansted Airport while we were away on holiday. Unfortunately, our experience has left us with serious concerns about how our vehicle was treated while in their care.
Our car had been professionally valeted just two days before we travelled, at our own expense. When it was returned to us, it was immediately obvious that it was significantly dirtier. There were muddy marks on the exterior, muddy footprints inside, and food crumbs around the driver's seat and centre console. We also found an open water bottle, half a Kinder Bueno, charging cables and a cigarette-lighter charging adaptor that did not belong to us. We have photographs documenting all of this.
Most concerningly, we noticed what appeared to be approximately 80 miles of unexplained additional mileage. Given that the off-site parking facility is only a short distance from the airport, we asked the company to explain the vehicle's movements. Mercedes-Benz has since confirmed that historical trip data is unavailable to us, so we cannot independently establish exactly where the vehicle was driven. However, Park 24/7 has still not provided any explanation for the discrepancy.
We contacted the company immediately upon collecting the vehicle and were told to send photographs. We did so, but received no acknowledgement or meaningful response until we followed up formally. The eventual reply was a generic apology which did not address the condition of the car, the mileage concern, the items left inside, or our request for reimbursement.
We have requested a full refund of the parking charge and reimbursement for the cost of having the vehicle professionally cleaned again. At the time of writing, no resolution has been offered.
I have since read other reviews describing similar concerns, which makes our experience even more disappointing. I cannot speak to the circumstances of those customers, but I would strongly encourage anyone considering this service to read the reviews carefully and consider the risks before handing over their vehicle and keys.
We trusted Park 24/7 to look after our car while we enjoyed our holiday. Instead, we returned to a vehicle in an unacceptable condition and have had to spend our time chasing a company that has failed to provide a proper explanation or resolution.
Based on our experience, I would not use Park 24/7 again and would not recommend them to others.
I will update this review if the company provides a satisfactory explanation and resolves the complaint.

DO NOT USE! This company is a scam, how they are able to operate on Stansted premises is a disgrace. Your car will be left in waste land (Google Burton lane), car returned late and dirty and staff don’t speak English. Was told to meet at a location and received a £100 fine. Already complained to the company, Stansted airport and my credit card company for refund, don’t believe the positive reviews it’s a Scam!

Awful service. From being given the wrong information, to been swore at on the phone , to waiting over an hour for the car to be returned and having massive mileage added to the car . Do not use this company!!!

Do not use this company,they are a farce. Booked for meet and greet at Stansted and was told to take the car to level 5 at the green car park. This was a 10 minute walk to the terminal with the kids. Upon our return I booked the car pick up for 4am after a night flight from Cyprus. We stood in the cold at Green carpark and waited 50 minutes which could’ve been longer if not for my calls. Was told the car is coming but my tracker still had it parked on wasteland on the other side of the airport. The driver eventually pulled up saying “I’m just driver” left a ticket then ran. I went upto the barrier and was told to pay £528 to exit even though I’d paid the £13 to exit. I buzzed help and she explained that this company has a very bad reputation for this service,Thankfully after 5 mins of admin she raised the barrier and let me on my way with no added charges… this was booked through compareparkingdeals.co.uk so also another company to avoid. My car was return covered in mud with both the driver and passenger insides also full of mud and dirt…. Dreadful company that should be avoided at all cost.

Extremely Disappointing and Unprofessional Valet Parking Service

This is by far the worst valet parking service I have ever experienced. My experience with Park 247 was extremely stressful, and I found the service unreliable, poorly organised, and completely lacking in customer service.

When we arrived at Gatwick North Terminal for departure, a random individual turned up late wearing a hoodie and flip-flops. He was not wearing a uniform and did not provide any form of identification. He told us he was there to collect our car, but given the circumstances, we were understandably very concerned about handing over our vehicle.

The problems continued when we returned to Gatwick. We called as soon as we arrived, but the mobile number repeatedly went to voicemail. Eventually, we managed to speak to someone and were told our car would be brought to us. Around 30 minutes later, the car still had not arrived. When we called again, we were told that we had never called in the first place, and we were effectively called liars. This was incredibly frustrating and completely unacceptable.

The attitude of the person on the phone was particularly disappointing. Rather than trying to resolve the situation professionally, the conversation became argumentative and rude. At one point, after I became understandably frustrated, I was told, “You think you’re a gangster?” This is an absolutely shocking way to speak to a paying customer.

I also checked my vehicle’s camera footage afterwards and discovered that the car had apparently been left parked in an isolated location in Crawley rather than in what I would consider a secure, professional parking facility. This raised further concerns about how the vehicles are handled and stored.

On top of everything else, we were also asked to pay additional car parking charges that had not been clearly specified when we made the booking. Had I known about these additional costs and experienced this level of service beforehand, I would have paid a little more and used a more established Gatwick parking company instead.

Overall, this was an extremely poor experience from start to finish. The communication was terrible, the customer service was unacceptable, and the way our vehicle was handled left us seriously concerned.

I would not use Park 247 again and, based on my experience, I would strongly recommend considering other, more established Gatwick parking providers.

Poor service. They asked me to pay for parking that I already paid for and then go and ask for refund from their agent. I was arguing with them that this is not right for 30 mins with 2 little children in my car but they wouldn’t let me go.
They also played with my setting and unplugged by dash cam which I noticed 2 hours into drive home.
I do not recommend this company.

Phones are never answered. They took ages to pick the car up and ages to drop it back. They badly damaged my front driver side alloy wheel and are now not answering my mails to get the damage repaired so I will have to take them to the small claims court. Fortunately I had taken photos of the car and wheels just before I handed them the keys so I can prove they did the damage.

The car was not collected and we waited an hour before having to leave it with the keys. 5 days later it was collected.

When we arrived back the car was not there and we waited two hours before in the end getting a taxi to collect it.

Do not use. Take this as a warning. We used park 24/7 meet and greet Stansted for our recent travels and will never use them again.

When the car was returned it had 100 miles extra on the clock which obviously was evident with the petrol used, there were 2 used cigarette packets in the car, one in the back and one in the glove compartment, the car smelt of smoke too.

I emailed and callee the company for an explanation and received no response.

Not a happy customer as you can imagine.

Do not use this company!

Our car was left in the Stansted car park for a number days after drop-off. They tailgated another car leaving the car park as such we have been issued a parking charge. They returned the car very early before we had landed so additional parking charges were incurred. And, they left the keys on the wheel with no attendants.

They will ignore you

Returned to our car after a 4 day break the attendant was no where to be seen so we called the office and was informed he had left the car keys on the front wheel . When opening the car it was filthy with building waste in the boot , seat configuration and radio station changed and a charger left plugged in . Clear evidence it had been used while we were away . We called the office to to report this and a very unsurprised and un interested man told us to email the complaint with photos . Avoid this company .

Used park 24/7 meet & greet Stanstead. Park247.co.uk is official website. Whilst I was on leave, my car was used by one of their operatives to tailgate another car into a car park, thus resulting in parking fine being issued to me by Stanstead Airport. Their complaints department advises to send in emails, which are subsequently ignored. Please do yourselves a huge favour and stay well clear of these cowboys. Not worth it.