Parcel2Ship.co.uk Recenzje 

173
Wynik TrustScore: 1 na 5

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Please beware, this company will withhold and keep your money at the first opportunity. Having booked a collection in from the Netherlands, but unfortunately had to cancel this as the supplier d... Zobacz więcej

Oceniono na 1 z 5

Worst company ever, 1 no update on delivered or not, so impossible to work with ebay. 2. Have 2 parcels lost, ordered ups next day service the costumer recived it 2weeks later after nightmare of c... Zobacz więcej

Oceniono na 1 z 5

I paid an insurance to cover the goods that i shipped to France, a third of the goods were damaged (probably the pallet fell down to the floor), unfortunately parcel2ship are messing around with the p... Zobacz więcej

Oceniono na 1 z 5

They have lost the parcel and they are deny any responsibility, the staff is most unfriendly and an helpful, they just hang up the phone and refuse to deal with the situation. The manager was very rud... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Usługi biznesowe

O Parcel2Ship.co.uk

Informacje przekazane przez różne źródła zewnętrzne

Parcel delivery and courier services from Parcel2ship.co.uk

Parcel Delivery & Courier Services to UK, Europe and Worldwide

 

Do you want to save money on UK, European or worldwide parcel delivery? Do you want parcel AND document delivery options. Do you want the option to have your package picked up from your home or business address OR to be able to drop off your parcel at your local post office or a Parcelforce Worldwide Depot? Do you want a choice of top couriers such as DHL, Parcelforce and City Link? Do you want full on-line booking and tracking? If so, welcome to Parcel2ship.co.uk

Get your instant quote now and then book your parcel delivery service online. Simple, and with prices starting at only £9.78+vat you are guaranteed a great deal.

 

Send parcels up to 30kg - UK from only £9.78 - Europe from only £16.95

Dane kontaktowe

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Bardzo słaba

Wynik TrustScore: 1 na 5

173 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

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Wszystkie recenzje

(173)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 0

Napisz recenzję
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Oceniono na 2 z 5

DELIVERY QUICK, ORDER PROCESS AWFUL

The postcode lookup service on the website is awful, you choose the correct address and the web site form is automatically inputted by the postcode lookup service but then on clicking confirm the form says "error \ illegal characters in address"

It took so long to place the order because of the stupid post code lookup software, I had to phone your the office in the end to get advice and was told to take out any spaces in the postcode - which was automatically put in by your lookup software!!

6 lutego 2015
Opinia niezależna
Logo Parcel2Ship.co.uk

Odpowiedź od Parcel2Ship.co.uk

Hello Lewis. Sorry to see that you have reviewed us with just 2 stars. The software that searches addresses, is not ours, so we cannot amend it in such a way that eliminates the problem. All we can do is advise you how to fix it, which I believe we did over the phone.

However, we will not be using this same software on our new website, which will be launching very soon. I hope this means you will come back to Parcel2Ship in the future.

*We are currently offering 10% off all our services until Feb 14th 2015, with the discount code LOVE.*

Oceniono na 5 z 5

very fast and efficient

Parcels collected Wednesday morning UK and delivered in Slovakia Friday morning. I have used this service several times and I'm really happy with it :-D

23 stycznia 2015
Opinia niezależna
Logo Parcel2Ship.co.uk

Odpowiedź od Parcel2Ship.co.uk

Thanks for the great review Susan! Please let us know if we can assist with your next order

Oceniono na 5 z 5

Absolutely wonderful

I arranged with Parcel2ship to collect an item for me and it was collected when agreed and delivered to me the next day--all as arranged. Wonderful when it works as it should.

23 stycznia 2015
Opinia niezależna
Logo Parcel2Ship.co.uk

Odpowiedź od Parcel2Ship.co.uk

Glad to hear your order was successful from start to finish, Andrew. Thank you for taking the time to review us!

Oceniono na 3 z 5

late delivery

Delivery took one week, not 2 days as advertised. Service was otherwise fine and cheap.

23 stycznia 2015
Opinia niezależna
Logo Parcel2Ship.co.uk

Odpowiedź od Parcel2Ship.co.uk

Hello Jonathan, sorry to hear that the courier you chose did not deliver your parcel in time. We will be emailing you shortly, with details of a partial refund we would like to offer, as an apology for the delay. I hope this does not deter you from using us again in the future

Oceniono na 5 z 5

Great service, cheapest I found too.

I looked online for best prices to send parcel overseas. Parcels2ship were the best quote I found, they were great, easy to follow instructions online, the courier service picked up from my door, and within 4 days( including the weekend) my parcel arrived in Canada.
I could also track it from start to finish.
Would definitely recommend them, and will use them again myself.

20 stycznia 2015
Opinia niezależna
Logo Parcel2Ship.co.uk

Odpowiedź od Parcel2Ship.co.uk

Thank you for the positive review. We work hard to keep our prices competitive, and we are glad to hear that you found the whole process easy to use. Please let us know if we can assist with your next order!

Oceniono na 5 z 5

Very efficient service, will use again.

I've used parcel2ship 3 rimes now and have had no problems at all. All parcels using both DHL or Parcel force have arrived well and on time.

12 stycznia 2015
Opinia niezależna
Logo Parcel2Ship.co.uk

Odpowiedź od Parcel2Ship.co.uk

Thanks for the 5 stars! Let us know if we can assist with your next order

Oceniono na 5 z 5

Efficient Service

I shipped two parcels with Christmas presents to Norway. The whole process went very smoothly and the parcels were delivered within the expected time frame. My one query, following a reported address issue on the tracking service, was dealt with quickly with a helpful reply and a contact telephone number was provided for the agent in Norway. I will certainly be using Parcel2Ship again.

29 grudnia 2014
Opinia niezależna
Logo Parcel2Ship.co.uk

Odpowiedź od Parcel2Ship.co.uk

Thank you for your review Ruth. I'm glad we were able to resolve the problem you had. Please let us know if we can help with any future orders

Oceniono na 5 z 5

Italian mountains no problem

Our 13kg parcel was collected and delivered to Northern Italy exactly as promised in excellent condition.

24 grudnia 2014
Opinia niezależna
Logo Parcel2Ship.co.uk

Odpowiedź od Parcel2Ship.co.uk

Glad to hear your parcel was collected and delivered successfully. Thank you for taking the time to review us

Oceniono na 2 z 5

4 days to collect a next day delivery!

I booked a collection for next day delivery which should have been picked up on the Tuesday. The driver arrived to collect it on the Friday afternoon when the office had closed. Although I was upgraded to another delivery agent and the collection and delivery took place over the following Monday / Tuesday the paperwork which was being transported did not arrive in time for the quality checks to take place on the given day. These has a large cost involved to us as it now goes over to the next quality visit and the paperwork can not be submitted in time for payment.
Not a happy customer!

23 grudnia 2014
Opinia niezależna
Logo Parcel2Ship.co.uk

Odpowiedź od Parcel2Ship.co.uk

Gill, we are sorry that the courier you chose to collect your parcel, failed to do so. When something like this occurs, we discuss the situation with our customer, re-book the order (which we did so for you), and keep an eye on the order until it is completed. In your case, we were in constant contact with you about this, and when we saw that the courier you chose, failed the collect the parcels again, we offered you a free upgrade to an alternative courier, who collected your parcels successfully.

Whilst your situation was unfortunate, and we sympathise with you over what the delay led to for your company, there wasn't anything else we could have done to assist you. We are sorry that you have reviewed us so poorly, for a mistake made by another company. We hope you give us another chance in the future.

Oceniono na 5 z 5

Excellent service from UK to ireland

Thank you for another speedy delivery and excellent pick up service. Parcel delivered to Republic of Ireland within 3 days using parcel force and An Post. I have already used your services several times. Highly recommend. Speedy booking response and excellent customer services. Thank you!

20 grudnia 2014
Opinia niezależna
Logo Parcel2Ship.co.uk

Odpowiedź od Parcel2Ship.co.uk

Thank for taking the time to give us such a great review! Glad to hear you're happy with our customer service and booking process

Oceniono na 5 z 5

Had a small dispute with the service

To be fair the dispute was handled to my total satisfaction and I now use them regularly.
Just make sure that your address is entered in full i.e.
NOT...
20
HR1 7GG
BUT ...
20 lonbottom lane
Hereford
HR1 7GG

19 grudnia 2014
Opinia niezależna
Logo Parcel2Ship.co.uk

Odpowiedź od Parcel2Ship.co.uk

Sorry to hear that there was a problem with the collection address you provided, but we are glad to see that all was resolved, and that we have another regular customer as a result. Please let us know if we can assist with any future orders!

Oceniono na 4 z 5

Great!

We need not take theheavy goods to Europe.
Vert convinient for us.

19 grudnia 2014
Opinia niezależna
Logo Parcel2Ship.co.uk

Odpowiedź od Parcel2Ship.co.uk

Thank you for the positive review!

Oceniono na 4 z 5

Good considering it is Christmas

I was surprised it took 4 hours for me delivery confirmation email and packaging slip to be emailed. However, it is Christmas and I can't begin to imagine how busy Parcel2Ship must be. My parcel arrived safe and sound with the recipient today so within the 48 hour delivery period.

19 grudnia 2014
Opinia niezależna
Logo Parcel2Ship.co.uk

Odpowiedź od Parcel2Ship.co.uk

Natalie, sorry to hear about the delay in processing your order. We are currently having to process everyone's orders manually, but this problem will be solved in the new year with the official launch of our new website

If in the future you need your order processed faster, please let us know and we would be happy to do so.

Oceniono na 5 z 5

Great service

Great service 3rd year running. Will continue to use your valuable service to Germany.

19 grudnia 2014
Opinia niezależna
Logo Parcel2Ship.co.uk

Odpowiedź od Parcel2Ship.co.uk

Another 5 star review, thank you Jodd. Let us know if we can assist with your next order!

Oceniono na 5 z 5

Best Service Ever

Parcel was collected when they said driver friendly and corteous package arrived safely and with the same amount of care . Excellent customer service from start to finish. Just one problem its a shame that you cant give any more than 5 stars.

19 grudnia 2014
Opinia niezależna
Logo Parcel2Ship.co.uk

Odpowiedź od Parcel2Ship.co.uk

Glad to hear that you are happy with the service you paid for Kev. Thank you for taking the time to review us

Oceniono na 5 z 5

Excellent service - as always!

Have used Parcel2Ship many times - a perfect solution to our shipping needs which involves shipments to Europe and Canada.
Can't make any recommendations to improve an already excellent service. Well done!!

19 grudnia 2014
Opinia niezależna
Logo Parcel2Ship.co.uk

Odpowiedź od Parcel2Ship.co.uk

Thank you for the 5 star review David and Mary, we love hearing from our regular customers! Please let us know if we can assist with your next order

Oceniono na 5 z 5

first class service

would have been easier to organise if it went from the first weigh limit
-
which it was over - to the under 9kg rate otherwise went as you said it would.

19 grudnia 2014
Opinia niezależna
Logo Parcel2Ship.co.uk

Odpowiedź od Parcel2Ship.co.uk

Sorry to hear that there was some confusion with the start of the ordering process, but we are glad to hear everything else went as expected. Thank you for taking the time to review us Peter

Oceniono na 5 z 5

Reliable and quick

I have found using Parcel2ship both reliable and efficient. I would recommend it to anyone who needs to post anything abroad.

19 grudnia 2014
Opinia niezależna
Logo Parcel2Ship.co.uk

Odpowiedź od Parcel2Ship.co.uk

Thank you for the positive review Damaris, and for the recommendation!

Oceniono na 5 z 5

Splendiferous.

I use Parcel2Ship whenever I have a parcel to ship. They have never let me down and they deliver the parcels exactly when they say they will. Recently they refunded me completely for an order which I had to cancel and the customer service I received at this time was second to none. I do not bother looking around for any other company to deliver my items. They are the best in the business.

19 grudnia 2014
Opinia niezależna
Logo Parcel2Ship.co.uk

Odpowiedź od Parcel2Ship.co.uk

What an amazing word, we will have to use that ourselves! Thank you for being such a loyal customer David, let us know if we can assist with your next order

Oceniono na 5 z 5

Simple

Easy to use, a variety of couriers including Citylink for the people who don't have a printer.

19 grudnia 2014
Opinia niezależna
Logo Parcel2Ship.co.uk

Odpowiedź od Parcel2Ship.co.uk

Variety is the spice of life they say Alison! Thank you for taking the time to review us

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