Avoid this company at all costs. I paid for my order but never received it. Instead of a delivery, they provided fake "proof" showing a photo of a completely different house, claiming it was mine. Whe... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
They’ve been so unbelievably helpful and kind through the returns process. I made a mistake with the address some products were to be sent back to and they ended up at the wrong location. The guys a... Zobacz więcej
Reakcja na opinię
On repeat - I bought a Taion Military V-neck for the second time because my husband had worn out the first one - he loved it and wore it all the time! And ordering was easy and delivery was quick. Th... Zobacz więcej
Reakcja na opinię
I received the wrong item initially, likely due to a mix-up where the label had come off and been attached to another parcel. However, I contacted Parasol straight away to report the issue, and Sue... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Parasol Store offers a comprehensive range of homeware, travel & lifestyle products. The store also offers a function focused range of clothing & footwear.
Dane kontaktowe
Zjednoczone Królestwo
- hello@parasolstore.co.uk
- parasolstore.co.uk
4,3
Doskonała
302 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
What an absolute Gentleman
What an absolute Gentleman
Jack was when I rang Parasol
He managed to track down the last pair of trainers for my daughter
100% customers service no one does that any more
I will definitely be shopping with them again on line & in store
9 lipca 2025
Opinia niezależna
Odpowiedź od Parasol Store
Thank you so much for your 5-star review! We’re happy to hear that you had such a great experience with our customer service. We truly appreciate your support and can’t wait to welcome you back for your next shop with us! - Parasol
Odpowiedź od Parasol Store
Thank you for your 5 star review! 🙂
Very happy!
My order was delivered quickly and I am very happy with it. Will definitely be back to this site as I thoroughly recommend.
20 maja 2025
Odpowiedź od Parasol Store
Thank you so much for your 5 star review! We're glad to hear your order arrived quickly and that you're happy with your purchase. We truly appreciate your recommendation and look forward to welcoming you back soon! - Parasol
Odpowiedź od Parasol Store
Thank you so much for your kind feedback! We're glad to hear the process was easy and your delivery arrived quickly. We hope you enjoy your purchase! - Parasol Store
Absolutely no problems.
Ordered online, cheapest price by far, quick dispatch, quick arrival. What more is there to want.
23 kwietnia 2025
Opinia niezależna
Odpowiedź od Parasol Store
Thank you so much for your kind review! We're glad to hear you were happy with the price and delivery—just what we aim for! - Parasol Team
I ordered a pair of Hestra gloves in…
I ordered a pair of Hestra gloves in the evening and called the next morning to ask if I could change the size I was told I could and the gloves were still in stock. I called later in the day to clarify and was then told that the company had taken too many orders and they would refund me. The refund was sent straight through but surely they can monitor stock levels? Really disappointed with this company and would not trust them to order anything in the future.
7 marca 2025
Opinia niezależna
Odpowiedź od Parasol Store
Hi Andrew,
Thank you for your review, and I’m truly sorry for the frustration this has caused. We carefully monitor our stock levels, and the item was available when you first reached out. However, when we went to adjust your order to the size you requested, it unfortunately became out of stock due to other orders being processed in the meantime. We completely understand how disappointing this must be and sincerely apologize for the inconvenience. Thank you for your understanding.
Odpowiedź od Parasol Store
Hi Phil,
Thank you for your positive review! We're glad to hear about your experience and appreciate your support. -Team Parasol
Great customer service
Had a great experience with customer service. Original parcel was delivered and left outside as I was not home, it was not there when I got home (potentially stolen). Parasol replaced and resent the product.
13 stycznia 2025
Odpowiedź od Parasol Store
Hi Harriet,
We greatly appreciate your 5-star review! It's wonderful to know that you’re satisfied with our product/service. Happy to hear that you were able to receive your order in the end!-Team Parasol
Can’t praise them enoughIt was easy and quick to place an order…
It was easy and quick to place an order which was responded to promptly and efficiently. Delivery was when they said it would be and in time for Christmas. They also sorted a mistake I had made unbelievably quickly. Service with a smile, I can’t praise them enough. Thankyou Parasol.
14 grudnia 2024
Odpowiedź od Parasol Store
Hi Gill,
We appreciate your positive review and are thrilled to have met your expectations. -Team Parasol
Odpowiedź od Parasol Store
Hello!
We're incredibly grateful for your 5-star review! -Team Parasol
I needed an extra stocking filler
I needed an extra stocking filler , an expensive Carhatt top as it turned out ! And ordered just before Christmas, not expecting it till after but you managed to get it to me before Christmas and best price around. Thank you
13 grudnia 2024
Odpowiedź od Parasol Store
Hi Heather,
We greatly appreciate your 5-star review! It's wonderful to know that you’re satisfied with our product/service. -Team Parasol
Time wasters
I ordered you took my money and didn’t have the stock. Pretty much failed the basics. You get 2 because the refund was at least processed relatively quickly but never shopping with you again
11 grudnia 2024
Odpowiedź od Parasol Store
Hi Raal,
We sincerely apologise that the item you ordered was out of stock within our warehouse. Unfortunately, mistakes can occasionally happen and we are sorry that you were affected by this oversight.-Team Parasol
Odpowiedź od Parasol Store
Hi Dave,
Thank you so much for your 5-star review! We're thrilled to hear that you had a great experience with our product and service. -Team Parasol
Odpowiedź od Parasol Store
Hi Mr C,
We're pleased to have provided a positive experience for you. Thank you for your feedback! -Team Parasol
Great experience shopping at Parasol Store!
Shopping at parasol store is a breeze! My order gets shipped promptly! The items I receive are exactly as advertised on the website!
10 września 2024
Odpowiedź od Parasol Store
Hi Ifon,
Thank you for your positive review! We're glad to hear about your experience and appreciate your support. -Team Parasol
Odpowiedź od Parasol Store
Hi Neil,
Thank you for your kind words! We're glad you had a positive experience with us. -Team Parasol
Great price and delivered really…
Great price and delivered really quickly - what more could you want (there are many company's that could learn form this standard of service!)
12 sierpnia 2024
Opinia niezależna
Odpowiedź od Parasol Store
Thank you for your positive review! We're glad to hear about your experience and appreciate your support. - Team Parasol
Odpowiedź od Parasol Store
We greatly appreciate your 5-star review! It's wonderful to know that you’re satisfied with our product/service.
Great customer service
Great customer service . Garment well packed and promptly dispatched
14 maja 2024
Odpowiedź od Parasol Store
Thank you for the 5 Stars! We're delighted to hear about your positive experience
Fast and efficient service better than…
Fast and efficient service better than mainstream shops
12 kwietnia 2024
Odpowiedź od Parasol Store
Hello,
Thank you for the positive feedback!
- Team Parasol Store
Doświadczenie Trustpilot
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