Parasol Store  Recenzje 

302
•
Wynik TrustScore: 4.5 na 5

4,3

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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Avoid this company at all costs. I paid for my order but never received it. Instead of a delivery, they provided fake "proof" showing a photo of a completely different house, claiming it was mine. Whe... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

They’ve been so unbelievably helpful and kind through the returns process. I made a mistake with the address some products were to be sent back to and they ended up at the wrong location. The guys a... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

On repeat - I bought a Taion Military V-neck for the second time because my husband had worn out the first one - he loved it and wore it all the time! And ordering was easy and delivery was quick. Th... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I received the wrong item initially, likely due to a mix-up where the label had come off and been attached to another parcel. However, I contacted Parasol straight away to report the issue, and Sue... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z dodatkami

Napisane przez firmę

Parasol Store offers a comprehensive range of homeware, travel & lifestyle products. The store also offers a function focused range of clothing & footwear.


Dane kontaktowe

4,3

Doskonała

Wynik TrustScore: 4.5 na 5

302 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,3

Wszystkie recenzje

(302)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 17

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Great priced clothing

Great prices, quick delivery, very easy to order things

15 sierpnia 2026
Logo Parasol Store

Odpowiedź od Parasol Store

Thank you for the positive return! - Parasol Store

Oceniono na 5 z 5

On repeat

On repeat - I bought a Taion Military V-neck for the second time because my husband had worn out the first one - he loved it and wore it all the time! And ordering was easy and delivery was quick. Thank you

23 sierpnia 2026
Opinia niezależna
Logo Parasol Store

Odpowiedź od Parasol Store

This is great to hear, thank you for the 5 stars! - Parasol Store

Oceniono na 5 z 5

Excellent Customer Service

I received the wrong item initially, likely due to a mix-up where the label had come off and been attached to another parcel. However, I contacted Parasol straight away to report the issue, and Sue from Customer Service responded promptly. She arranged a replacement immediately, which I received the very next day.

Excellent customer service and a quick resolution. Much appreciated!

11 lipca 2026
Opinia niezależna
Logo Parasol Store

Odpowiedź od Parasol Store

Thank you for the 5 stars, we're glad to hear that you received great service! - Parasol

Oceniono na 1 z 5

Avoid this company at all costs

Avoid this company at all costs. I paid for my order but never received it. Instead of a delivery, they provided fake "proof" showing a photo of a completely different house, claiming it was mine. When I called to dispute this, I was met with rudeness from two separate representatives. Their email support is equally frustrating back-and-forth. They claim they need to investigate with the delivery company. I still have no product and no refund from their side. This feels like a complete scam. Do not waste your money here.

19 czerwca 2026
Opinia niezależna
Logo Parasol Store

Odpowiedź od Parasol Store

Hello Raz,

We're sorry to hear that you're disappointed with your experience.

We can see that your case is currently being investigated with the courier regarding the delivery of your parcel. As advised by our team, we requested up to 3 working days for the courier to review the information provided and issue an update. Following this, you confirmed that you were happy with the assistance you had received.

We would also like to clarify that all communication regarding this matter has taken place via email. We have no record of receiving any phone calls from you, and therefore cannot comment on the concerns raised regarding telephone conversations.

Please be assured that this matter is being actively monitored, and we are following up with the courier regularly on your behalf. As soon as we receive a response from them, we will contact you immediately with an update.

We understand that waiting can be frustrating, particularly when you're eager to receive your order. We kindly ask for your patience while the investigation is completed and thank you for your understanding - Parasol

Oceniono na 5 z 5

Excellent experience

I had an excellent experience ordering online with Parasol. The price of the item was very competitive, delivery was very fast and the top was exactly as described.

13 kwietnia 2026
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Odpowiedź od Parasol Store

Thank you for the 5 star review! - Parasol

Oceniono na 1 z 5

They don't have the stock they…

They don't have the stock they promised. The could improve by updating their stock lists.

11 kwietnia 2026
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Odpowiedź od Parasol Store

Hello Tim,

We’re sorry to hear about your experience.

Unfortunately, on rare occasions items can go into oversell, which means our stock system has not updated in time to reflect availability. We completely understand that this is frustrating and not the experience we want for our customers.

We sincerely apologise again for the inconvenience caused - Parasol

Oceniono na 1 z 5

Made In Romania, Not the USA.

I purchased a Filson Medium Duffel Holdall from Parasol, and the description on their website for this product says "Made in the USA"

When I recieve my bag I checked the label and it says made in Romania, I'm quite disappointed with the service.

Not only due to the fact It's a £500+ bag, but I paid extra for the DPD shipping, which I won't be refunded for which is annoying as they advertised it as "Made in USA" on their website which makes it their fault.

9 kwietnia 2026
Opinia niezależna
Logo Parasol Store

Odpowiedź od Parasol Store

Hello Kaan,

We’re really sorry to hear about your experience and understand your disappointment.

This isn’t the experience we want for our customers, and we’d like to look into this properly for you. Please reach out to our customer service team, and they’ll be able to review this in detail and assist with the best possible resolution - Parasol

Oceniono na 5 z 5

Always great deals and fast dispatch

Always great deals and fast dispatch. I find the brands on the site top quality too which crosses over with my taste. Particularly for footwear (big fan of Veja shoes!).

10 lutego 2026
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Odpowiedź od Parasol Store

Thank you for the 5 star review! - Parasol

Oceniono na 5 z 5

Arrived on time

Arrived on time. Products as avertised in perfect condition

11 lutego 2026
Logo Parasol Store

Odpowiedź od Parasol Store

Thank you for the positive feedback! - Parasol Store

Oceniono na 5 z 5

Just phoned customer service to confirm…

Just phoned customer service to confirm if a product was being delivered or out of stock. This was for a birthday present. I was immediately helped and postage expediated to accommodate the birthday. Super helpful and friendly. Excellent customer service.

2 lutego 2026
Opinia niezależna
Logo Parasol Store

Odpowiedź od Parasol Store

Glad to hear our service was a positive experience thank you for the 5 stars! - Parasol Team

Oceniono na 5 z 5

Great website

Great website. Wide variety of products at competitive prices. Fast delivery.

11 października 2025
Logo Parasol Store

Odpowiedź od Parasol Store

Thank you for the 5 star review! - Parasol

Oceniono na 2 z 5

Jxxxx needs to do better

Parcel was stolen, customer service said they raised a case with Royal Mail, but customer service never got back to me about it. Asked for a refund after not hearing from customer service for over a week, they refused it. I cited from Consumer Rights Act 2015 that I should receive a refund as the product wasn't delivered to my actual home address, Jayne totally ignored the legislation and dismissed my case.
Disputed this with my bank and received the money back in two days. Most unhelpful customer service ever.

31 października 2025
Opinia niezależna
Oceniono na 5 z 5

Fast delivery.

The order arrived well packaged to regional NSW in 5 days. That's faster than most of my Australian orders.

13 lipca 2025
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Odpowiedź od Parasol Store

Thanks so much for your feedback, we’re really glad to hear your order arrived quickly and safely! 😊 - Parasol Store

Doświadczenie Trustpilot

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