I place my order two weeks ago, but nothing. No confirmation shipping email, nothing from customer service, and when you click on FAQs you realize the site is fake.
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Ordered product on July 24th, 2025. After checking tracking, product was shipped back to sender on Aug 1st, 2025, for no apparent reason. Waited it out in case there was just a temporary setback, but... Zobacz więcej
I'm very disappointed with the customer service, and upset that I have still not received my order. I made the order on 25th July 2025, over 2 months ago. I've tried to reach out to the custo... Zobacz więcej
They take a month before completing a step and there is 4 or 5 steps. So basically, you will have your item reveived by 3-5 months after purchase at their website. Goodluck waiting. I am s... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Rivora Official Page
Dane kontaktowe
Zjednoczone Królestwo
- pamly.co
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Worst
I tried to cancel the order before its shippment but they didn't want to cancel instead they tried giving me discounts even though their policies state that you can ask for a cancelation at any time before the package was shiped
Horrible customer service
Horrible customer service. They don’t reply and in fact steal your money. It’s been two months since I first ordered and I’ve done everything they asked me to do for a normal reimbursement but they won’t give back my money.
Support is useless
Ordered items on 14 Feb, supposed to be 6 days delivery, but it took till 06 march to reach. Delivered item was dead on arrival. reached out to support and was promised a replacement set on 14 march, but no delivery confirmation yet as of 30 march
Update: No replacement set was sent out as of 16 May 2024
Never got package
Never got package, after almost 4 months support just decided they cant help me anymore. Terrible costumer service. They replied to mails every 10-15 days with the same questions again and again. I told them i want refund and they just keep stalling. Stay away from this company. Find alternative because this is terrible, i'm deeply disapointed.
My wife and her colleague love it
My wife and her colleague love it. It help them a lot especially if their period is coming. I will recommend it to my friedns
It’s great and it works
My wife uses it regularly for back and stomach pain and discomfort. It works.
Not really useful
Device looks nice but does not get hot enough. A hot water bottle is better. The massage function is very loud and not discrete. Ended up returning it right away but had to pay $50 for shipping. All in all, not worth it.
Don’t buy save your $$$$$
My partner got this for me for what was meant to be Valentine’s Day (only just got it …. Battery lasts like 5 minutes no joke and you can’t use it while it’s charging.. Shipping took a month and a half. It’s loud so not discrete and can barely feel the massage. Would not recommend to anybody. It’s a cute looking product but besides that, a literal scam.
It says 3-5 days express delivery and i…
It says 3-5 days express delivery and i have been waiting for more than 10 days now. Wrote 3 emails to support 6 days ago, zero response.
Scam never...
Total scam. i have been waiting for package almost 4 months now. Support reply now and then. They promised they will send new package ASAP. Guess what it has been a month since then. So go as far away as you can it is not worth it. There are other alternatives that are better and cheaper and more important Support is responsive. With pamly i got feeling i am not important as customer. I demanded refund and they said they cant give it to me.
Honestly it was useless because it only…
Honestly it was useless because it only gives heat and no massage. The advertisement was too strong
Delivery never made it to my door for…
Delivery never made it to my door for my parcel package. Had some minor exchange of emails to resolve the issue. But still persisted without any response thereafter. Very dissapointed with the service rendered. Would like a refund
My girlfriend went to use the pamly I…
My girlfriend went to use the pamly I bought her and it's not hot enough, it's barely warm.
Where is my order?
I have ordered my item on February 21th and on today 6 March I have no idea where it is .
It smells like a scam.
Also they keep responding with generated email, feels like talking to a robot.
Don't buy from this website
Ordered 2 different devices
Ordered 2 different devices. One arrived within 7 days bit but the other one hasn't arrived after 2 months.....
Garboooooo
Good device but short battery life.
Its a good period pain relief device. Loved the heat temperature, just nice to relief pain without being too hot or cold. However, wish the battery lasted longer though and I also wish shipping was faster.
Did a purchase 2 weeks ago
Did a purchase 2 weeks ago. The delivery was promised within 7 days. The customer support keep annoying me with their fake apologies, but still nothing is resolved.
Is this a scam???
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.








