I telephoned Andrew to see if he could match a paint colour in gold. I went along to see him today with a fantastic result. A nice helpful friendly person. Thanks Andrew 5 ☆'s
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Stuck on Sat morning cos my usual place had a broken machine that mixed my paint . Found this place on the internet and called in . Such friendly, helpful staff , and an amazing shop , has every Paint... Zobacz więcej
Reakcja na opinię
The Lady there called Sue was very helpfull and done her best on giving me advise on what I might need to carry out a job that I was doing. I went in the Preston depot about 4 times and even at 7am s... Zobacz więcej
Reakcja na opinię
Fantastic customer service from Ethan at Cheadle store today when it would have been easy to say sorry can’t help. Listened patiently and sympathetically. Found the matching paint mix!! What a star!!... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Paintwell offer over 1000 different painting and decorating tools and supplies at discounted prices, all products are stocked and available for next working day delivery. Trade1st are an independently owned, online decorating supplies company. Trade1st have gained a wealth of experience, working within the trade decorating supplies industry over the past 15 years and offer the widest range of high quality, affordable, professional decorating equipment in the UK.
Dane kontaktowe
38 Bromborough Village Road, Bromborough, CH62 7et, Bromborough, Zjednoczone Królestwo
- 01513341237
- info@paintwell.co.uk
- paintwell.co.uk
4,6
Doskonała
4 tys. recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od PaintWell Limited
Hi Ian, Thank you for taking the time to leave us a 5-star review!
Is it 5pm or 4.50pm closing time...?
I wanted to buy a paint sample from Paintwell in Sudbury at 4.56pm today and was refused as apparently they close the tills at 4.50pm!!
Both women were very unfriendly and quite sharp when I questioned the fact that the website clearly says "open" until 5pm and their excuse was they had been at work all day!! Doesn't paid employment mean that we work certain specified hours? If they were meant to finish at 4.50pm surely that would be the closing time?
Not the staff I would want to employ... There are plenty of other places to buy paint.
24 stycznia 2025
Opinia niezależna
Odpowiedź od PaintWell Limited
Hi Ellen, We are sorry to hear about your experience and appreciate you taking the time to share your feedback. Our team always aim to provide the best service possible. Upon speaking to the team and reviewing the CCTV we understand you called ahead and our team advised you to arrive 5/10 minutes before closing to allow enough time for assistance before closing at 5pm. When you arrived at 4:58pm, the team still offered to help you select a sample and the tills remained open for you to make your purchase, at no point were you refused service.
Our team did their best to accommodate you but unfortunately, our staff were met with verbal abuse despite their best efforts to assist you. We understand that the situation may have felt rushed, but we always expect our team to be treated with respect.
We always strive to provide the best possible service and will take your comments on board as we continue to improve our service. If there’s anything else we can do, please don’t hesitate to reach out.
Kind regards, PaintWell Team
Best price and prompt delivery
Best price and prompt delivery. Could not be happier with the company.
15 stycznia 2025
Odpowiedź od PaintWell Limited
Hi Derek, Thank you for leaving us 5-stars. We’re delighted to hear you had a great experience shopping with us!
Odpowiedź od PaintWell Limited
Thank you for leaving us a great review!
Very quick delivery
Very quick delivery, easy to use website, good experience all round
15 stycznia 2025
Odpowiedź od PaintWell Limited
Thank you for taking the time to leave us a 5-star review!
Odpowiedź od PaintWell Limited
Thank you for your 5-star review - we look forward to seeing you again soon!
The paint was extremely well packaged.
13 stycznia 2025
Odpowiedź od PaintWell Limited
Thank you for your 5-star review! We're glad to hear the paint arrived well-packaged.
Odpowiedź od PaintWell Limited
Thank you for your 5-star review!
Odpowiedź od PaintWell Limited
Thank you for leaving us a great review!
Good product
Good product, covered well and dried fast. Best price and fast delivery
13 stycznia 2025
Odpowiedź od PaintWell Limited
Thank you for your review! We're glad you’re happy with the paint and we look forward to helping you on your next project!
Paint purchase and delivery review
Are some good prices to be had. And a good stock of items. Only issues I had is delivery charge. Aberdeenshire where I stay is classed as Highlands and Islands. Which is harsh since I stay on the main road between Aberdeen and Inverness m.
10 stycznia 2025
Odpowiedź od PaintWell Limited
Hi Mark, Thank you for your review. We’re so glad to hear you found good prices and a great selection of products.
We understand your frustration regarding delivery charges for your address. Unfortunately, our shipping costs and services are based on the courier's classifications of the Highlands and Islands. We appreciate your feedback and hope to welcome you back again soon!
Odpowiedź od PaintWell Limited
Thank you for your 5-star review - we’re happy to hear your order arrived quickly and securely!
Would Recommend
Price was competitive. The delivery was very good, kept fully up to date by the courier at every stage.
9 stycznia 2025
Odpowiedź od PaintWell Limited
Thank you for leaving us a 5-star review! We’re pleased to hear you had a great experience shopping with us online!
Delivered the very next day
Delivered the very next day! Super fast delivery and packaged very securely. Very impressed!
8 stycznia 2025
Odpowiedź od PaintWell Limited
Thank you for your 5-star review! We’re delighted to hear your order arrived quickly and securely - we look forward to helping you with your next project!
Odpowiedź od PaintWell Limited
Thank you for the 5-stars!
Odpowiedź od PaintWell Limited
Thank you for the 5-stars Elise, it's great to hear you are happy with the paint colour! We look forward to helping with you with any future painting projects!
Delivery company need to “ up their game”
Excellent service but delivery company DIDNT Leave paint in requested safe place, they left it just in front of the front door 😡
3 stycznia 2025
Odpowiedź od PaintWell Limited
Hi David, Thank you for your 5-star review and for taking the time to share your feedback. We’re delighted you were happy with our service but apologise for the delivery issue, we understand how frustrating this can be. This isn’t the standard we aim for, and we’ll pass your comments on to the courier to help improve their service. We hope to see you again soon!
Odpowiedź od PaintWell Limited
Thank you for taking the time to leave us a 5-star review!
Great place to order from
Ordering online is very convenient and delivery is normally very quick. Prices very reasonable too.
2 stycznia 2025
Odpowiedź od PaintWell Limited
Thank you Paul - it's great to hear you had a great experience shopping with us online!
First rate top draw and Bristol fashion.
6 stycznia 2025
Odpowiedź od PaintWell Limited
Thank you for 5-stars!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
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Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.