I was recommended this by a friend, and it’s been really handy to have everything in one place, especially during fertility treatment. I had an issue with the app and contacted the team, and I rece... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Customer service is fantastic! I struggle a lot with having to communicate via messages and emails and not being able to speak with a person on the phone, but the support is amazing! The lady helping... Zobacz więcej
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This has been the most beneficial thing to help me conceive TWICE. This has helped me track my hormones which has enabled me to pin point a hormonal issues that the drs and fertility specialist didn'... Zobacz więcej
Reakcja na opinię
After 2 years of trying to conceive naturally then 2 failed rounds of IVF we had given up, last resort I was recommended Ovusense (I used the Ovucore) from a friend who conceived triplets using this... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
OvuSense is the only fertility tracking device that is clinically proven to work whatever is happening in your current cycle, and whatever your cycle type. It provides real-time cycle tracking, predicting, and then confirming ovulation with 99% accuracy, all with one simple measuring sensor that you wear overnight. Unlike other fertility and tracker apps, OvuSense can also help you monitor the effect of lifestyle changes and medications, improving your chances of getting pregnant. Combined with additional personalized fertility and health insights and expert support, that means OvuSense puts you in control.
Dane kontaktowe
viO HealthTech Limited, Unit 211, Basepoint Business Centre, 377-399 London Road, Camberley, Surrey, GU15 3HL, Surrey, Zjednoczone Królestwo
- support@ovusense.com
- ovusense.com
4,7
Doskonała
116 recenzji
Brak historii zapraszania do wystawiania recenzji
Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 50% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
I had an issue logging in with the app…
I had an issue logging in with the app (completely my fault!) - I emailed the support desk just before bed and had a response a couple of hours later so I could resolve it the minute I woke up - super speedy, very helpful and informative customer support 😊
2 lipca 2025
Opinia niezależna
Odpowiedź od OvuSense
Hi Lauren,
Thank you for your kind review. We really appreciate the time you have given to provide your feedback.
I'm pleased to hear that the customer support team resolved the issue to your satisfaction.
If we can be of any further assistance, please do get in touch and we will be more than happy to help.
Kind Regards,
Caroline
Customer Relations Manager
The OvuSense Team
I loveeeee the ovusense customer…
I loveeeee the ovusense customer support i had two problems and both were solved quick ♥️ extreme quick replies even emails
4 czerwca 2025
Opinia niezależna
Odpowiedź od OvuSense
Hi Laila,
Thank you for taking the time to leave a review, we really appreciate your kind comments.
I will pass them on to our customer support team who will be delighted to hear that they were able to resolve your issues to your satisfaction.
If we can be of any further assistance, please do get in touch.
Kind Regards,
Caroline
Customer Relations Manager
The OvuSense Team
This product is fantastic
This product is fantastic. I have such a clear picture of when I'm ovulating and what's happening in my cycles. No more guessing as someone with PCOS. Customer service is 5 stars too!
11 maja 2025
Opinia niezależna
Odpowiedź od OvuSense
Hi Ceris,
Thank you for taking the time to leave a great review!
I'm delighted to hear that OvuSense has taken the guesswork out of tracking your cycle.
We are always here to help, so please do get in touch whenever you need us!
Best Wishes,
Caroline
Customer Relations Manager
The OvuSense Team
Fantastic customer service!
I haven’t started using OvuSense just yet, but after ordering and receiving it I had an important query - which was answered and resolved within hours!
I was so impressed with the response time, level of service and care I received! Thank you, Betsy and OvuSense!
4 maja 2025
Opinia niezależna
Odpowiedź od OvuSense
Hi Mari,
Thank you for your wonderful review!
I will pass your kind comments on to Betsy, she will be delighted to hear that you are happy with the support she provided.
If we can be of any further assistance, please do not hesitate to get in touch.
Kind Regards,
Caroline
Customer Relations Manager
The OvuSense Team
I’ve used the Ovusense device for a…
I’ve used the Ovusense device for a while now although had a little break from it for personal reasons. I’ve just had to renew my device as it expired and I have to say, the customer service with the Ovusense team is like no other!!! You can email them anytime with any problems or questions and they’re always available to discuss with customers! Always so friendly and approachable, nothing is too much to ask! I end up messaging at silly times of the day and I never have to wait too long for a response!! My recent interaction was with Betsy, lovely person!!
5 maja 2025
Opinia niezależna
Odpowiedź od OvuSense
Hi Kim,
Thank for for taking the time to leave such a great review and welcome back to OvuSense!
I will pass your comments on to Betsy and I have no doubt she will be delighted that you were happy with the support you received.
As far as we are concerned, there is no such thing as a silly question, so please do get in touch any time you need us.
Best Wishes,
Caroline
Customer Relations Manager
The OvuSense Team
Amazing product, app and customer service!
The product itself is amazing, the app is so easy to use and to log so many different things such as symptoms, mood, period flow etc. I use Ovucore and it’s easy to insert and comfortable to wear at night, for the first time I was able to accurately log my ovulation and got pregnant on the first month of using after a MC last year and TTC since nov 2023.
Not only are all these things great but the customer service has been incredible. Very responsive to any query, in depth answers and very kind people who actually care. If you’re on the fence- don’t be! It’s worth the money if it helps to conceive.
4 maja 2025
Opinia niezależna
Odpowiedź od OvuSense
Hi Amy,
Thank you for taking the time to leave a great review.
I'm so pleased to hear that OvuSense helped you to conceive and I agree - it's totally worth the money!
If we can be of any further assistance to you, please do get in touch.
Best Wishes,
Caroline
Customer Relations Manager
The OvuSense Team
Fantastic service and very efficient…
Fantastic service and very efficient with responses 😁
25 kwietnia 2025
Opinia niezależna
Odpowiedź od OvuSense
Hi,
Thank you for the great feedback!
I'm so pleased to hear that you are happy with the support you received.
If you need any further assistance in the future, please do get in touch.
Best Wishes,
Caroline
Customer Relations Manager
The OvuSense Team
The customer support team is very…
The customer support team is very helpful! They patiently walk me through a seemingly very dumb question I had, and solved my problem quickly.
24 kwietnia 2025
Opinia niezależna
Odpowiedź od OvuSense
Hi Jiangyi,
Thank you for taking the time to provide great feedback, we really appreciate your kind comments.
There is no such thing as a silly question, we are more than happy to help you at any time.
If you require any further assistance in the future, please do get in touch.
Kind Regards,
Caroline
Customer Relations Manager
The OvuSense Team
5 years of satisfaction!
I have been using OvuSense for 5 years now for tracking my cycles with PCOS. I started using OvuCore but switched to OvuFirst a few years ago. They both work excellently for my unusual cycles. Any time anyone I know is looking for a good BBT tracker I send them in the direction of OvuSense. It is the best, most convenient, and honestly most affordable option out there.
1 kwietnia 2025
Opinia niezależna
Odpowiedź od OvuSense
Hi Katie,
Thank you so much for your amazing review!
We’re thrilled to hear that OvuSense has been a reliable tool for tracking your cycles with PCOS over the past five years.
It’s fantastic that both OvuCore and OvuFirst have worked well for your unique cycles, and we appreciate you recommending us to others.
Wishing you continued success on your journey, and we’re always here if you need anything.
Best Wishes,
Caroline
Customer Relations Manager
The OvuSense Team
Thanks to ovusense
Thanks to ovusense, I now have a couple charts of evidence to why I haven't been able to conceive. Hopefully my dream of becoming a mum is even closer.
Caroline has also been amazing. Caroline has went over and beyond to check in on me and see how things are going and giving advice.
27 marca 2025
Opinia niezależna
Odpowiedź od OvuSense
Hi Lauren
Thank you for a wonderful review.
I really appreciate your kind comments and it has been a pleasure supporting you on your journey.
Please do not hesitate to reach out if we can be of any further assistance.
Kind Regards,
Caroline
Customer Relations Manager
The OvuSense Team
The OvuSense company is amazing in…
The OvuSense company is amazing in general, and their customer service team goes above and beyond each time I email with an issue. As well as a very quick turnaround time from sending an email to receiving a response and solution. I am Incredibly grateful for their recent generosity and kindness.
21 marca 2025
Opinia niezależna
Odpowiedź od OvuSense
Hi Riss,
Thank you for taking the time to leave a review about your OvuSense experience.
I will pass your lovely comments on to our dedicated customer support team, they will be thrilled to hear that you are pleased with your experience.
Please do reach out any time you need us and we will be happy to help!
Kind Regards,
Caroline
Customer Relations Manager
The OvuSense Team
Really helpful for those with PCOS
I have used Ovusense when trying to conceive with both my pregnancies. It really helped me pinpoint my ovulation date, which I previously found very difficult to do as I have PCOS (ovulation strips are useless to me).
Would definitely recommend for people with PCOS looking to get pregnant, or anyone looking to find out more about their bodies and link up with their cycles.
20 marca 2025
Opinia niezależna
Odpowiedź od OvuSense
Hi Polly,
Thank you for taking the time to leave a great review!
I'm delighted to hear that OvuSense helped you pinpoint ovulation and you were able to conceive twice.
Wishing you all the very best for the future and we hope to welcome you back to the OvuSense family again!
Kind Regards,
Caroline
Customer Relations Manager
The OvuSense Team
So good I’m doing it again
The short and sweet of it is: OvuSense made my decades long dream of being a mother come true. It was the easiest and most reliable way for me to chart my cycle each month and gain an understanding of when I ovulate. Whenever I’ve had questions about something the response from the OvuSense team has always been quick, kind, and concise.
Now that we are gearing up to try for a second there is no doubt in my mind about where to start. Just ordered a new sensor and I’m so excited to do this again 🤍
11 marca 2025
Opinia niezależna
Odpowiedź od OvuSense
Hi Yessica,
Thank you for taking the time to leave a review, it was great to speak to you today.
We are delighted to welcome you back to the OvuSense family and look forward to supporting you on your fertility journey again.
Please do not hesitate to get in touch if you require any assistance, we will be happy to help.
Kind Regards,
Caroline
Customer Relations Manager
The OvuSense Team
Betsy was brilliant when dealing with…
Betsy was brilliant when dealing with my query
5 marca 2025
Opinia niezależna
Odpowiedź od OvuSense
Hi Carly,
Thank you for taking the time to leave a review.
I will pass this on to Betsy, who will be delighted to hear that she was able to help with your query.
Please do not hesitate to get in touch if you require any further assistance.
Best Wishes,
Caroline
Customer Relations Manager
The OvuSense Team
Query with my chart
I had a query about my chart and emailed on a Sunday morning not expecting any response till the Monday. Customer service is so quick and helpful. My query was answered within a couple of hours.
23 lutego 2025
Opinia niezależna
Odpowiedź od OvuSense
Hi,
Thank you so much for your kind words and for taking the time to leave us a review!
We truly appreciate your support and are so happy to hear that you had a great experience.
Your feedback means the world to us, and we’re always here if you ever need anything. Please do not hesitate to get in touch via the website, if we can be of any further assistance.
Kind Regards,
Caroline
Customer Relations Manager
The OvuSense Team
The best customer service!
OvuSense deserves 5 stars based solely on their customer service. Betsy, Caroline and Kate have all been a great support so far and quickly respond to my queries every time.
I have only been using OvuSense for 1 loooooong cycle and it has confirmed that I ovulated on day 67 of my cycle. I would never have ever known that without the ovucore device, as once I missed my period of usually around 39 days I would have always assumed previously that my body was playing tricks and ovulation was a no go that cycle.
I find it comfortable to wear and it doesn’t bother me at night. I’ve never had an issue downloading the data either, and I have an iPhone 11.
So far I have no negatives at all! I just hope that it gives us that long awaited BFP 🙏
19 lutego 2025
Opinia niezależna
Odpowiedź od OvuSense
HI Lucy,
Thank you for taking the time to leave such a lovely review.
I'm so pleased that OvuSense has provided you with valuable insight about your ovulation date. Sending you all the positive luck for a BFP!
Best wishes for Cycle #2 and please do not hesitate to get in touch if you need any assistance.
Have a great week!
Caroline
Customer Relations Manager
The OvuSense Team
So good I bought it twice.
This has been the most beneficial thing to help me conceive TWICE. This has helped me track my hormones which has enabled me to pin point a hormonal issues that the drs and fertility specialist didn't pick up on, im ovulating late and i have luteal phase defect (drs said i wasn't ovulating at all!). I am diagnosed with pcos to so test strips aren't the best for me.
I now have one earth side baby (now 3yrs) and im currently pregnant again thanks to this simple little product.
19 lutego 2025
Opinia niezależna
Odpowiedź od OvuSense
Hi Carlie,
Thank you for taking the time to leave such a wonderful review!
Sending a HUGE congratulations to you! We are absolutely delighted to hear that OvuSense helped you to conceive twice.
Many of our users are told they aren’t ovulating by their specialist and when they start using OvuSense, they realise they are in fact ovulating a lot later in their cycle than what is considered “normal” (Cycle Day 14).
Wishing you a very happy and healthy pregnancy. Please do not hesitate to get in touch if you need any assistance and we will be happy to help.
Kind Regards
Caroline
Customer Relations Manager
The OvuSense Team
Amazing product when TTC
Amazing customer service and fast responses if you have any questions on your chart.
Device was really easy to use with good instructions.
Currently 11 weeks pregnant and really don’t think it would have happened without OvuSense as it helped me track my cycles and track when I was due to ovulate
Thank you so much
17 grudnia 2024
Opinia niezależna
Odpowiedź od OvuSense
Hi Becky,
Thank you for leaving us a review and a huge congratulations on your pregnancy - we are delighted for you!
Wishing you a very happy and healthy pregnancy! Please do not hesitate to get in touch if you require any assistance in the future.
Kind Regards,
Caroline
Customer Relations Manager
The OvuSense Team
Excellent costumer service!
Very fast response from costumer service. My package was lost and same day i reached out to them, same day they send me a replacement. Thanks a lot for the attention.
18 lutego 2025
Opinia niezależna
Odpowiedź od OvuSense
Hi Luisa,
Thank you for taking the time to leave a review.
I'm sorry to hear that your package was lost in transit, but I'm glad to hear the team were able to ship you a replacement out on the same day.
Wishing you all the very best for your OvuSense journey. Please do not hesitate to get in touch if we can be of further assistance.
Kind Regards,
Caroline
Customer Relations Manager
The OvuSense Team
Just started using OvuSense
Just started using OvuSense, and I’m already very impressed by the sensor. When I bought it, the subscription started two days after, however, the delivery was very late, meaning that I initially lost half of the first month of subscription without having the sensor. I contacted their client service, and got it touch with Jenny, who has been extremely helpful, fast to reply, and made sure I got my full month.
Can recommend!
11 lutego 2025
Opinia niezależna
Odpowiedź od OvuSense
Hi Sine,
Thank you for taking the time to leave a review - we really appreciate your comments.
Wishing you all the very best for your OvuSense journey and if we can be of any assistance, please do get in touch via the website.
Kind Regards,
Caroline
Customer Relations Manager
The OvuSense Team
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Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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