Order reverted to standard shipping. One quick phonecall to explain things and was promised that my order would be with me following day. Super friendly staff that seemed more than happy to answe... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I bought a grade A refurbished Samsung Q995C soundbar from the outlet store. I was a bit sceptical and paid via paypal to be cautious. To my surprise to product was delivered quickly (I paid for next... Zobacz więcej
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Bought a TV and soundbar much cheaper than anywhere else, delivery was quick and condition was good as new. One of the buttons on the remote didn't work but they sent another out the following week, n... Zobacz więcej
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I placed an order for Samsung S22 and was worried after seeing some reviews but still went ahead and waited for delivery. Item turned up, delivery was great and item came brand new sealed box. So than... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
Digiland LTD, The Outlet Store is your new home of VALUE. We are the home of Cheap Samsung, LG, Panasonic, Toshiba, Sharp, Luxor TVs, Cheap Samsung Smartphones, Cheap Samsung Laptops, Cheap Samsung Tablets, Cheap Samsung Smart Watches, Cheap Samsung Appliances, Cheap Gadgets and even Cheap Children's Toys! We are the #1 online department store at that sells Big Brands at Cheap Outlet Prices. We're excited and proud to be one of the largest online retailers of end-of-line, surplus, ex-display, and customer returned products with over 18 years’ experience in the returns and refurbished industry. We source all of our Samsung products directly from the manufacturer which guarantees the quality whilst driving down the price which is passed on to our customers. We also purchase graded stock from large high street chains and retail groups which ensures we can source a varied and diverse range of products and brands to give you more options and well as value. As explained above we ensure our stock is fully listed with graded quality products. At Digiland, you can buy the same types of products as you would find on the high street at incredibly low prices, allowing you to enjoy all of your favourite TVs, Smartphones, Appliances, Gadgets, Soundbars and more.
Dane kontaktowe
Digiland House, Stafford Park 12 , TF3 3BJ, Telford, Zjednoczone Królestwo
- 01952 238790
- outlet@digigroup.co.uk
- outletweb.co.uk
4,3
Doskonała
159 recenzji
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Stunning product at a fraction of the…
Stunning product at a fraction of the price
Packaging slightly damaged but product is amazing
1 maja 2025
Staff were knowledgeable
Staff were knowledgeable, friendly & helpful. Prices good too
30 stycznia 2025
LG TV
The second tv have ordered great value for the price compared to rrp.came in a replacement box not a mark scratch on it mint condition. Commcation emails delivery times all spot on.would highly recommend from both my orders
30 grudnia 2024
No problems
28 listopada 2024
Complete Satisfaction
easy to order, prompt service, everything easy from start to finish
29 listopada 2024
Went to digiland after looking on the…
Went to digiland after looking on the net, they had what I wanted in stock, and got the item at net price, talked to the guys there, had a good look at the product, great service, I checked other outlets and they would have had to order it in, next time I want an electrical item I'm going there first, thanks guys, 😃
30 października 2024
Delivery was completed in a few days as…
Delivery was completed in a few days as confirmed when I made my purchase online.
29 października 2024
Customer service
Ordered my TV online and Collected it from the store, the sales rep assured me all the accessories were in the box, when I got home and opened the box the power lead was missing, I rang the store back the following day to he advised a replacement lead will be sent in the post, waited for a week nothing received, emailed the store for a update still no response, rang the store spoke to a sales assistant who advised they didn't post it out, spoke to the manager who didn't really apologise and just said he would post it himself, this was the first time I ordered something from here and will be the last very unprofessional would not recommend to shop from here.
28 sierpnia 2024
Odpowiedź od Digiland Ltd, The Outlet Store
Thank you for taking the time to share your experience with us. I'm sorry to hear about the issues you encountered with your order.
However, I would like to clarify a point regarding your mention of speaking with the manager. As the manager, I was present in the store while you were on the phone, but at no point did you request to speak with me directly. I was with the staff member who assisted you and followed the conversation closely to ensure the matter was being handled appropriately.
Please accept our apologies for the inconvenience caused by the missing power lead, and for any communication delays you experienced. We are committed to improving our processes and providing better service in the future.
If you have any further concerns or require additional assistance, please don't hesitate to reach out to us directly.
Kind regards
Retail Manager
Resolved an issue I had with immediate…
Resolved an issue I had with immediate effect. Parcel was damaged by the courier company. One quick call and they forwarded me a replacement promptly.
Great product and service. Would highly recommend.
28 sierpnia 2024
Odpowiedź od Digiland Ltd, The Outlet Store
Thank you so much for your kind words and for taking the time to leave such a positive review!
We're glad we could resolve the issue with your damaged parcel quickly and to your satisfaction. Our team works hard to ensure our customers have the best experience, even when things don't go as planned, and it's great to hear that you were happy with both the product and service.
We truly appreciate your recommendation and look forward to serving you again in the future!
I would award 0 if it were possible.
I purchased my Samsung UE43CU7100, 43 inch, 4K Ultra HD, Smart TV from Digiland several days ago. The sales staff were very helpful at the point of sale and it was easy to set up at home as they said. Unfortunately although it was factory sealed I placed too much reliance on the Samsung set up instructions. There should have been a protective plastic cover to peel off the screen but it did not have such a cover. By the time I realised this it was too late and I had in fact begun to remove the critically important polarising screen. I now have a badly damaged brand new TV. Thus afternoon I visited Digiland and explained what had happened. It is apparently not unknown - a repair would cost over £200 and labour would be £45 which the salesman said they might waive - I had hoped that it would be simply a matter of exchanging the TV but was told that was not the way the business operated. I was disappointed at the lack of care taken over a known issue and failure to alert me to this. I fully accept that I caused the damage to the TV but I am no expert in these matters. I did say that it would make good sense to simply swap the TV and they would have had a satisfied customer who would have recommended them to anyone else. However this will not happen so I award a 1 to the company and if I could award zero I would do so. Such a pity.
28 sierpnia 2024
Odpowiedź od Digiland Ltd, The Outlet Store
Thank you for taking the time to share your feedback. I am sorry to hear about the unfortunate situation with your TV.
We understand how frustrating it must have been to accidentally damage the screen while setting up the device. As you acknowledged in your review, the damage was caused during setup, and because of this, we were unable to offer a replacement unit free of charge. Providing a new TV in this situation would have left us out of pocket, as we cannot resell or recover the damaged unit.
However, we did offer a goodwill gesture in the form of a reduced repair cost and the possibility of waiving the labor fee in an effort to assist you as best as we could.
We genuinely appreciate your understanding that the damage was unintentional, but we hope you can also understand our limitations in this case. If there’s anything more we can do to assist, please don’t hesitate to reach out.
Odpowiedź od Digiland Ltd, The Outlet Store
Thank you
Laptop replacement.
Product (laptop) purchased was faulty, so Digiland replaced it without a fuss. As it should do, but still nice when it happens.
27 czerwca 2024
Amazing Customer Service
I ordered a Frame for my TV, despite being packaged correctly, it was broken by the currier. I emailed, within 24hrs, the postage had been refunded for the inconvenience, a new item was on the way and a discount code was provided for a future purchase.
Customer service just doesn't get better than that
11 lipca 2024
Opinia niezależna
Bought a projector
Bought a projector. Next day told they had a stock error and they have cancelled my order. Still got my money. I just want the projector I purchased. Raging
To make it worse you reply to my reveiw but not my emails. I don't want a refund I want the item I purchased. Not a wait on my money back.
3 lipca 2024
Opinia niezależna
Odpowiedź od Digiland Ltd, The Outlet Store
We apologize for the confusion regarding your recent order. Our inventory management system integrates all platforms, including Amazon and eBay, through an API key. This ensures that stock levels are updated across all platforms. However, there can be occasional delays in communication between these platforms.
Unfortunately, during such a delay, an item may be sold simultaneously on multiple platforms, leading to an out-of-stock situation. Regrettably, your purchased item was affected by this issue.
We have processed your refund, and it will be credited to your original payment method shortly. We apologize for any inconvenience this may have caused and appreciate your understanding.
If you have any further questions or require additional assistance, please do not hesitate to contact us.
Best regard
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