I order self screws set ,when I received the item it was very bad quality and product is poor nothing like the product on website, very disappointed and the returns you have to send it back to China.... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
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Zobacz, co mówią recenzenci
Just an update as their absolutely rubbish automated message system is making me frustrated! After them sayaing my order had been delivered and it hadn t, I arranged a replacement but lo and behold... Zobacz więcej
Reakcja na opinię
There was confusion as a neighbour’s parcel containing an item, similar but not identical, was delivered to me. Not realising that it wasn’t mine I opened it and then wrote to Ouisyes to clear the mat... Zobacz więcej
Ordered tummy control jeans didn’t arrive after 2wks contacted customer service they replied quickly said item held up in customs. they sent replacement arrived today …lovely jeans wore them all day t... Zobacz więcej
Informacje dotyczące firmy
- Sklep odzieżowy
- również w kategorii:
- Sklep z odzieżą damską
- Sklep z odzieżą dziecięcą
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Stany Zjednoczone
- ouisyes.com
2,7
Słaba
96 recenzji
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Inni użytkownicy przeglądali również
The product does not work
The product does not work. I followed the instructions done exactly what they said. don’t waste your money.
16 grudnia 2025
Opinia niezależna
Odpowiedź od Ouisyes
Dear customer, thank you very much for taking the time to share your concerns.
We are deeply sorry to hear that your recent shopping experience was unsatisfactory, and we offer our sincerest apologies. We cherish every bit of your disappointment and are committed to remedying it. To expedite your response, please contact our customer service email: service@ouisyes.com. Our dedicated customer service team will provide you with detailed assistance within 24 hours.
We sincerely hope to regain your trust and look forward to hearing from you.
It doesn't work and leaves your windows…
It doesn't work and leaves your windows greasy.
12 grudnia 2025
Opinia niezależna
Odpowiedź od Ouisyes
Dear Customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your frustration. Please send your details to our customer service email address: service@ouisyes.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.
It’s not the same as the picture
It’s not the same as the picture
Bad quality
15 grudnia 2025
Opinia niezależna
Odpowiedź od Ouisyes
Dear customer, thank you very much for sharing your feedback with us.
We are deeply sorry to read about your experience. It is our responsibility to provide you with a perfect experience, and clearly, we failed to do so this time. We completely understand your disappointment and frustration. Please send the details of your situation to: service@ouisyes.com, and our customer service team will contact you within 24 hours to resolve the issue and hopefully make amends for this oversight.
We apologize again for any inconvenience caused and thank you for your trust and patience.
Cheap rubbish - avoid
Ordered a crochet advent calendar which claimed to be just like the video - it isn't. Whilst I expected a cheap version (it was a fraction of the cost of the real thing) it really isn't worth what I paid. Small amounts of cheap nasty yarn, flimsy plastic hook, no instructions. I emailed to ask for instructions, they didn't bother to reply.
Other items bought as gifts are also cheap and ugly and not as described so will just go in bin. Waste of money...but not worth the postage back (even if I could get hold of them). Lesson learned - avoid all such companies!
20 listopada 2025
Opinia niezależna
Odpowiedź od Ouisyes
We apologize for the unpleasant shopping experience you've experienced. This is not the level of service we deserve. We prioritize our customers' interests. You may not have contacted us via the correct email address, which may have delayed resolving your issue. We understand your frustration. To resolve your issue more efficiently, please contact our customer service email address: service@ouisyes.com. Our dedicated customer service team will provide you with the best solution within 24 hours.
It’s great does the job it say it would…
It’s great does the job it say it would do, recommend it
22 listopada 2025
Opinia niezależna
Rubbish product
I have tried it , it is actually not effective at all. What a waste of my time and money. Never order this again.
2 listopada 2025
Opinia niezależna
Odpowiedź od Ouisyes
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@ouisyes.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.
I used it and it has not made a…
I used it and it has not made a difference
6 listopada 2025
Opinia niezależna
Odpowiedź od Ouisyes
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@ouisyes.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.
Not a reliable product
Oil film cleaning brush ordered, Not a reliable product, it does not do what is says. Will not shop or recommend to anyone in future.
3 listopada 2025
Opinia niezależna
Odpowiedź od Ouisyes
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@ouisyes.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.
Delivery was ok,items were well…
Delivery was ok,items were well packaged, glasses are excellent, quality is excellent, comfortable to wear, can't fault them at all,
1 października 2025
Opinia niezależna
No more belts too loose or too tight
No more belts too loose or too tight! Fabulous product.
18 października 2025
Opinia niezależna
Excellent product and excellent services
Excellent product and excellent services
12 września 2025
Opinia niezależna
Reading glasses
I purchased 2 pairs of reading glasses, both arms broke after 2 weeks, cheap poor quality
27 września 2025
Opinia niezależna
Odpowiedź od Ouisyes
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we completely understand your feelings. We assure you that we will prioritize your concerns and resolve them as quickly as possible. If your item is damaged in any way, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email address service@ouisyes.com. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends. Thank you very much.
Replaced belt without question and then…
Replaced belt without question and then when someone stole it off my porch refunded me without question
4 września 2025
Opinia niezależna
Avoid
Bought the glove pet hair remover what an absolute pile rubbish! Hardly removed any hair and what it did remove I had to pick every bit of the glove!! Not fit for purpose
8 sierpnia 2025
Opinia niezależna
Odpowiedź od Ouisyes
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@ouisyes.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.
Dreadful
Order didn’t arrive. I was refunded for the product but not the shipping. I don’t understand why I paid for shipping for an item that I never received. Dreadful company. Avoid!
Having seen Ouisyes disingenuous response to my review, I feel obliged to share what their customer services wrote to me via email:
Customer Service Centre (Customer Service)
May 20, 2025, 14:54 GMT+8
Hello D Pacitti:
Thanks for your email.
We are so sorry for this situation. We will process the refund to you.
We are willing to process the refund to you,but we will deduct the return shipping fee of GBP 2.99 from your order amount,then we will refund GBP 15.98 to you,do you agree?
Please feel free to contact us if you have any question.
Best regards
Tracy
Customer Support Team
16 kwietnia 2025
Opinia niezależna
Odpowiedź od Ouisyes
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. If you have any further questions, please contact our customer service email at service@ouisyes.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.
This company is scam.
This company is scam as you can email their support customer service as the email doesn't work. So, if you buy an item and it is not right you won't be able to send it back as you can't get hold of them.
14 lipca 2025
Opinia niezależna
Odpowiedź od Ouisyes
We apologize for the unpleasant shopping experience you've experienced. This is not the level of service we deserve. We prioritize our customers' interests. You may not have contacted us via the correct email address, which may have delayed resolving your issue. We understand your frustration. To resolve your issue more efficiently, please contact our customer service email address: service@ouisyes.com. Our dedicated customer service team will provide you with the best solution within 24 hours.
You can't get through and scammed products
I put my details no confirmation of order there's no login and emailed them several times and no response this is a scam website
Update 7th July 2025
So I got my product quicker the expected. However the communication is not too good the email provide for help they seem not to email you back. This place may not be a scam after all.
1 lipca 2025
Opinia niezależna
Purchased near and far glasses
Purchased near and far glasses. Do t work as should. Tried multiple emails just get automated replies. If there was an option to put ZERO stars I would. BEWARE ITS A SCAM I BELIEVE STAY WELL CLEAR. EVEN THE EMAIL ADDRESS THEY GIVE IS FAKE !!!!!!
21 czerwca 2025
Opinia niezależna
Odpowiedź od Ouisyes
We apologize for the unpleasant shopping experience you've experienced. This is not the level of service we deserve. We prioritize our customers' interests. You may not have contacted us via the correct email address, which may have delayed resolving your issue. We understand your frustration. To resolve your issue more efficiently, please contact our customer service email address: service@ouisyes.com. Our dedicated customer service team will provide you with the best solution within 24 hours.
Havent received item after 35+ days
Havent received item after 35 plus days. Keep getting told it will arrive within 2-5 days but it still hasn't arrived. Awful Customer service
5 czerwca 2025
Opinia niezależna
Odpowiedź od Ouisyes
We're sorry you haven't received your package yet. This may be due to uncontrollable circumstances caused by the length of international delivery. We prioritize our customers' interests. We understand your concerns. To resolve your issue more efficiently, please contact our customer service email: service@ouisyes.com. Our dedicated customer service team will provide you with the best solution within 24 hours.
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