I was sent the wrong shade of foundation. I contacted the company and asked for them to exchange it. They eventually responded by offering me 20% off my next order ! Like I'd be ordering from them aga... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
3 for 2 offer only received 2. Emailed them and response good they promised to send another package . Week later nothing heard further comms and they keep sending me original tracking number. They we... Zobacz więcej
Reakcja na opinię
The items took about 3-4 weeks to arrive, and once they did I was very disappointed. However, once I was able to corresponde with customer service person Anna, there was a good resolution and receive... Zobacz więcej
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Ordered tummy control jeans didn’t arrive after 2wks contacted customer service they replied quickly said item held up in customs. they sent replacement arrived today …lovely jeans wore them all day t... Zobacz więcej
2,6
Słaba
77 recenzji
Odpowiada na 91% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
DON'T WASTE YOUR MONEY HERE !
I was sent the wrong shade of foundation. I contacted the company and asked for them to exchange it. They eventually responded by offering me 20% off my next order ! Like I'd be ordering from them again..I stated that the item was of no use to me and I would like the item I had ordered . They would not send me the correct item and suggested I used the incorrect ones as a gift for someone and use the 20% voucher. After many emails and me saying I would escalate things if I was not either sent the item as ordered or refunded they finally agreed to refund me, though this took several emails too. I wish I'd have seen these reviews before doing business with this company. DO NOT WASTE YOUR MONEY HERE !!
15 marca 2026
Opinia niezależna
Odpowiedź od Ouisyes
Dear customer,
We sincerely apologize for sending the wrong foundation shade and for our unhelpful and frustrating response. We are truly sorry that we initially offered a discount instead of solving your problem properly, and that it took so many emails to arrange a refund.
We are truly sorry for the terrible experience we’ve caused you.
Items took a while to come. Poor customer service
Items took a while to come. They do not fit, too long and too wide. I emailed and was told me because there is nothing wrong with them it is going to cost a lot to return and could l not gift them to someone!!!! I have emailed them again waiting for reply. Please be wary buying from this company
31 marca 2026
Opinia niezależna
Odpowiedź od Ouisyes
Dear Customer, thank you for bringing this to our attention.
We are truly sorry to hear that you had a disappointing experience with our service. This is not the standard we aim to provide, and we take your feedback very seriously. Please contact our customer service email address: service@ouisyes.com with your order details. We will look into your case promptly and work hard to resolve the issue to your satisfaction. We appreciate your patience and hope to regain your trust.
Customer service impressed me
The items took about 3-4 weeks to arrive, and once they did I was very disappointed. However, once I was able to corresponde with customer service person Anna, there was a good resolution and received full refund within 36 hours. Thank you.
28 marca 2026
Opinia niezależna
Odpowiedź od Ouisyes
Dear customer, we have received your feedback, and thank you very much!
We are truly sorry that you had a negative experience this time. We sincerely apologize. We would like to resolve this issue for you immediately. Could you please send a brief description of the situation to our customer service email address? The address is: service@ouisyes.com. Our after-sales team is ready and will provide you with a satisfactory response within 24 hours!
Please give us a chance to make things right. Thank you for your understanding!
Very polite and patient
Very polite and patient. I dislike the insistence of offers I don’t want. When I say no thank you don’t insist.
8 marca 2026
Excellent service 5 stars
Excellent service 5 stars, great product, really very happy many tks
24 lutego 2026
Opinia niezależna
Lovely fit!
Love, love the pants. They fit really well and did get delivered quite quickly. They really do give me support on my flabby tummy area. They are very true to size too!
The point lost is because of the word lucky on them. I really hate it with a passion. It didn’t show the word in the video of the pants. It also showed colours that aren’t even available to buy!
Loose the word lucky and I will definitely buy more!
11 marca 2026
Opinia niezależna
Easy ordering
Easy ordering. Seller kept me upto date throughout the delivery process. It took awhile to be delivered but I am happy with my purchase.
22 lutego 2026
Opinia niezależna
Fast reliable service product is…
Fast reliable service product is excellent
15 lutego 2026
Opinia niezależna
Product doesn’t do as shown
Product doesn’t do as shown, total waste of money, I still have 2 unused
23 stycznia 2026
Opinia niezależna
Odpowiedź od Ouisyes
Dear customer, we have received your feedback, and thank you very much!
We are truly sorry that you had a negative experience this time. We sincerely apologize. We would like to resolve this issue for you immediately. Could you please send a brief description of the situation to our customer service email address? The address is: service@ouisyes.com . Our after-sales team is ready and will provide you with a satisfactory response within 24 hours!
Please give us a chance to make things right. Thank you for your understanding!
Not great
Not great, treated my car windows twice and shower door once. Did not have the same affect as on the sales videos.
3 marca 2026
Opinia niezależna
Odpowiedź od Ouisyes
Dear Customer,
Thank you for your honest feedback. We sincerely apologize that the product’s performance . We understand your frustration and do not take such concerns lightly.
We are committed to addressing this issue promptly and fairly. Please contact our customer service team directly at service@ouisyes.com , and we will work with you to find an immediate resolution.
We appreciate the opportunity to make this right.
Do Not buy it
The quality of this product is very poor. The sponge is very small and it fell off from the plastic from the first time that I used it. I tried the other two and happened the same. Also it doesn’t do what it says. I didn’t notice any difference on my car windows.
30 stycznia 2026
Opinia niezależna
Odpowiedź od Ouisyes
Dear customer, thank you very much for taking the time to share your concerns.
We are deeply sorry to hear that your recent shopping experience was unsatisfactory, and we offer our sincerest apologies. We cherish every bit of your disappointment and are committed to remedying it. To expedite your response, please contact our customer service email: service@ouisyes.com. Our dedicated customer service team will provide you with detailed assistance within 24 hours.
We sincerely hope to regain your trust and look forward to hearing from you.
3 for 2 offer only received 2
3 for 2 offer only received 2. Emailed them and response good they promised to send another package . Week later nothing heard further comms and they keep sending me original tracking number. They were informed and they sent the same info again. This is a robot company with it would appear no humans involved as I have had at least 6 emails on the same item with exactly the same response.
Won't be using again lesson learnt .
31 stycznia 2026
Opinia niezależna
Odpowiedź od Ouisyes
Dear Customer, thank you so much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand how disappointed you must be. We take your situation seriously and will do our best to assist you. Please send your order details to our customer service email address: service@ouisyes.com . We will look into this urgently and give you a proper solution within 24 hours. Thank you for your patience.
Not good don’t waste your money go buy…
Not good don’t waste your money go buy original good makes.
16 lutego 2026
Opinia niezależna
Odpowiedź od Ouisyes
Dear Customer, thank you so much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your feelings. We promise to prioritize your issue and resolve it as quickly as possible. Please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email address: service@ouisyes.com . Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.
Excellent product
This was received in a couple of weeks. The product works as described on the website. I have used it once up to yet, I want to see how long it is before I can say that it has to be used again. The price is reasonable and if it works for eight weeks before I have to reapply then I will be buying more for the future
23 stycznia 2026
Opinia niezależna
Excellent Product.
Excellent product worked really well on first application,will be buying more,
19 grudnia 2025
Opinia niezależna
Good product and delivered on time
2 lutego 2026
Opinia niezależna
Stay Well Clear
Delivery was 3 times longer than expected (probably because it came from China, which wasn't clear) and when it came it was completely wrong.
Sent 2 emails with no response
Would have given no stars but wasn't an option
STAY WELL CLEAR
15 grudnia 2025
Opinia niezależna
Odpowiedź od Ouisyes
Dear Customer,
Thank you for bringing this to our attention. We sincerely apologize for both the extended delivery time and that the product performance did not meet the promised expectations. This is certainly not the experience we wish for our customers.
We would like to make this right for you. For a prompt resolution, please contact our customer service team at service@ouisyes.com with your order number. We are ready to assist you with suitable solution.
Thank you for your patience and the opportunity to address this.
Yet to receive my order
Yet to receive my order - already been a week
10 stycznia 2026
Opinia niezależna
Odpowiedź od Ouisyes
Dear Customer, thank you so much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your feelings. We promise to prioritize your issue and resolve it as quickly as possible. If you have not received your item, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email address: service@ouisyes.com . Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.
Not bad but ads aren't 100% accurate
Product took weeks to arrive and works as described however the affects don't last long so reapplication is quite regular. 2 - 3 days during winter months. Also be sure NOT to let this dry on the glass and to rinse thoroughly or staining will be likely
21 stycznia 2026
Opinia niezależna
Oilfilm cleanerFast delivery and product as described…
Fast delivery and product as described cheers !
2 stycznia 2026
Opinia niezależna
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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