Originalplus Recenzje 

Dishonest scammers! They continue to try to get £29.99 from my credit card account with no authority whatsoever. I have never subscribed to them for anything. They have now handed the scam over to another related company who keep trying to remove money fraudulently.

Perservere if you have been scammed. I have had my 29.99 returned today after 3 emails from them saying they couldnt reimburse as i had signed up. Threatend them with watchdog and the fraud office and they finally relented, Please don't give up these people are scum. Actually I have contacted BBC about them.

In September, in bright sunlight, I tried to pay for car parking using RingGo by downloading its app from Google Play. I was misled by a subscription service that positioned itself at the top of the list when I searched for RingGo on the Play Store (presumably because the fraudsters at Original Plus had paid Google handsomely for the privilege). The initial payment of 43p was authorized (not too bothered about that) but has been followed by 3 further payments of around £26 per month made to sg*originalplus without further authorization requests (presumably because I had been tricked into betraying my cvv). Acquiring subscribers by appearing ahead of the intended service should not be possible on the Play Store.

I then received notification, nominally from Virgin (but I don’t think it was) that my card had been compromised. Like other complainants, I now discover that a payment request from sg*innovasupport.com had been made. Given that my previous card expired at the end of November, I suspect the fraudsters at Original Plus/Innova Support had failed because the cvv had been changed and they did not have the new number on the replacement card.

According to Companies House, ORIGINAL PLUS LTD was dissolved on 25 June 2013 but I suspect that would not stop scammers if indeed it was the same company. How does one identify the true source of online payments?

Of course, I am a stupid old man who may well have lost (a fortunately not too large sum of money) via a credit card scam but I reflect on other parties who assist fraudsters as a result of their business practices. One of these is Google who allow fraudsters to advertise on the Play Store. Another is Virgin Money who no longer permit online access to credit cards via a computer so that this old man can see what is going on, instead having to use a mobile app on a small screen and with no proper keyboard.

They are dishonest, they don't even have our authorization to debit something and when you least expect it, there is a debit of 29.99 in your account, making money like this is easy, without effort they extract 29.99 from hundreds or thousands of people at the same time , my bank has been investigating this crap for more than 2 weeks and now that I managed to discover this company through true pilot, I am now hoping with the email sent that they will reimburse me

Pity you can't give negative stars!
Last month, in the dark, I tried to connect to an EV charging point using an app from google play. I was unsuccessful and became aware a streaming service window had appeared on my phone. A week later £29.99 went out of my bank account to sg*originalplus. The bank will not repay me.
Subscribing people by placing an advert on top of an intended subscription should not be possible.
I have had no communication from the firm. The bank's fraud squad flagged up sg*innovasupport.com today, another £29.99, after my complaint about the first payment. They have now cancelled my card to protect me from future attempts. I've only just discovered through Trustpilot how to get hold of original plus! I have asked for my money back.
16/12 Update to tell me that I had successfully unsubscribed. I sent a reply email asking for the refund again! As suspected my time and the inconvenience of being cardless are worth more that the sum being chased.

Please be aware I had my credit card debited for something I had not subscribed to as far as I see these are scammers

They took £14.99 through Sg*innovasupport.com, but fortunately I spotted their theft before it had completed. Although my credit card has been cancelled and will be replaced, I just hope that the recriminations will be imprisonment for attempted theft, just like the other reviews on this site.

I didn't even know who they were, then all of a sudden, i was charged $21.91can. Or 14.99 eur. I finally reached them and they agreed to cancel my never asked for "subscription". I told them that i had never asked for their services and wanted a refund which to this day has never come. I don't understand how they can operate like that!!!

Bonjour comment se désabonner car je suis prélever et rien demandé apres avoir envoyé un mail
Pas de réponse mais toujours les prélèvements le demandé le remboursement

Wouldn't even give 1 star but no option for 0!! Paid for parking using my phone then they start taking payments of 29.99 had my card cancelled twice!! Original plus took first payment I emailed and explained I never set up for there services and they agreed no further payments would be taken fast forward 3 weeks innova support takes a payment card cancelled again, emailed them told them to cancel the subscription I never set up they agreed and 4 days later they try to take another payment! They are adamant I set it up but I know I didn't!! Avoid!!!! Started 27 Oct still continues today!!

This company has taken £29.99 from my account twice in the last couple of months. Interesting that the Visa card used is not even my card number. Will be contacting my bank. I want to be refunded all my money. Have cancelled my subscription with these people also

another one caught out by this scam

Scammers who somehow took £29.99/ month from me via my debit card. Only way to resolve this was to cancel my card. Avoid any dealings with them at all cost. Do not deserve 1 star.

Update 6 Dec, £29.99 received back into my account, changed rating to 4 stars as they were true to their word. Still believe method of subscription poor! Update 4 Dec, I stand corrected, email from company confirming subscription cancelled and refund to be received 7-10 days. I will update rating If refund received but would ask the company to review their method of subscription to prevent errors. 3 Dec - Same as majority on this thread, thought I was downloading a parking app and somehow gave this company my bank details. I’ve cancelled the subscription through their web chat bot and emailed customer support explaining I’ve never used nor intend to use their services. I doubt I will receive a refund but what a way for a company to operate. No integrity at all. They should be ashamed.

This is a scam! I downloaded a parking app a month ago, because that was the only way to park. The app didn't even work, so I parked somewhere else. Today have been charged 29.99 for their streaming subscription (that I didn't sign up for, they can even check that I didn't watch anything!). Never even knew what it was, they are clever and sending the original email to spam/junk, so you wouldn't know! Don't know how they got all of my details, must be when I was trying to pay for the parking. (So they used my details illegally, because I was filling them in for parking purposes, nothing else). The details of my card on their email is wrong as well, so again I'm shocked that they've managed to charge me!
I have reported it as fraud to my bank, but waiting to get the money back. If they won't refund me, I will go to the police, as it is as bad as watching over someone's shoulder when they pay and take their details. I'm absolutely fuming!!!

First I knew was when I received an email from Innova Support / Originalplus.co saying they were going to take £29.99 from my bank account for a continued subscription. I did not recognise the name. On telephoning Coop Bank they said I had had £29.99 taken in October - which I had failed to notice. I had another £29.99 pending to be taken from my account. Apparently in October I had paid 50p for something, possibly parking, and had 'agreed' to the subscription. The Coop are hopefully going to stop the pending transaction and refund the October payment. But apparently it is not quite as easy as that - as the company may not agree (unbelievable - as they are fraudsters) and could try to take the money under a different guise. Coop are now on the alert! So basically this company are 'stealing' money for no services. Reading through everyones experiences it would seem it is a mobile phone, possibly parking payment scam and I will be much more careful in the future. This is the trouble where we are being forced to use Apps etc to pay small amounts to companies who cannot be bothered to provide options to park etc. (since this they have taken another £29.99 by a different name from my bank - now taken funds as Innova and Coop have just told me that I may not get it refunded!).

Another Original Plus scam
As others have said

Same as others here. Went to park and card meter was changed over to pay by phone app.
Not used to the app so got caught out with the £29.99 a month charge.
Today I had email that was not sent to spam about a so call subscription I had signed up for.
Googled the company then checked pending payments on bank account.
Yep they were taking £29.99 and going through statement they had taken out 2 other payments for oct and nov.
Well I felt sick and phoned fraud dep at Lloyds bank.
All money taken has been refunded and this scam company blocked. Had to cancel my card.
Have to also say that the person who sorted this out for me at Lloyds bank fraud dep was one of the nicest people I have ever spoken too.
This company is on the banks radar.

Have added this part after reading so many other reviews where the victims bank refused to help so please do this.
If your bank will not help then make a FORMAL complaint and say that if it is not resolved then you will forward the complaint to the banking ombudsman.
Reason for this is all unresolved complaints that go on to the ombudsman then the bank will pay a fee whether the ombudsman finds in the banks favor or not. Last time I heard the fee was £600 so there is no way any bank would see it as good business for a complaint to go to the ombudsman for such low amounts. Plus too many complaints going to the ombudsman would be a black mark against the bank.

So to sum up, If your bank will not help then put in a formal complaint to the bank and chances are they will phone you within 2 weeks with an offer to settle the complaint with an offer of around £300.

I should also like to point out again that my bank were great in dealing with this scam and had this sorted in minutes and the person dealing with this was one of the nicest people I have dealt with so many thanks to Lloyds fraud team.
Banks do get it right some times.

Another scammed individual. I have no idea how this company gained access to my credit card information.

My wife paid for parking on the 25th Sep 23 and 7 days later this company charged us £29.99 and again on the 2nd Nov another £29.99.
There is no way we would have knowingly signed up for this type of streaming service.
Useless bank don't consider this to be fraud