I had a great diagnoses over the phone with the technician /customer support. There was a point she needed to see the technical errors so we went realtime video and saw what I saw that product was mal... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I had a warranty claim regarding an expanding Dewalt brand garden hose. Customer service was friendly and prompt with no hassle making the claim happen. It was much appreciated.
My order was lost by the shipper. (It probably appeared in a 1959 episode of 'The Twilight Zone.') OrbitOnline replaced it without a hassle.
The warranty coverage itself is very much within reason. The website to make a claim is as simple as one can be. The process was effortless and the fast replacement, free shipping was also appreciated... Zobacz więcej
Informacje dotyczące firmy
Informacje o Orbit Irrigation
Napisane przez firmę
Hydro-Rain is the cutting-edge commercial and agricultural counterpart of Orbit, featuring BUILT FOR SPEED® offerings that are engineered specifically for professional contractors and growers. Together, Orbit and Hydro-Rain form a business unit within Husqvarna Group’s Gardena Division, collectively comprising the world’s largest residential watering manufacturer.
Because securing access to safe fresh water for communities is a global priority, we are proud to affirm our commitment to delivering a comprehensive ecosystem of smart solutions, covering applications FROM FAUCET TO FARM™, as we continuously pursue the vision of CHANGING THE WAY THE WORLD WATERS®.
Dane kontaktowe
84011, Bountiful, Stany Zjednoczone
- orbitonline.com
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Helpful CS Representative
CS Representative was helpful and did try to correct issue with replacement parts.
I purchased the timer at Lowe’s and had…
I purchased the timer at Lowe’s and had it installed by a landscape irrigation specialist. I followed the directions added the app to my phone and easily programmed the watering stations an and schedule. I like the Internet connectivity and the automatic weather delay. The ability to quickly turn on any station for testing is also an advantage.
My B-hyve Irrigation Controller died on us
I bought a B-hyve Irrigation Controller over a year ago and it stopped working.
I called the their help desk and they ran some tests over the phone with me and told me, we’ll need to send you a new one. What great customer service and what a great product. I love that I can turn on/off our controller from basically anywhere and love the smart settings too.
Warranty of Brass Valves
The company was very fair in honoring the warranty, and the item was immediately sent out. Also, the brass valves are of excellent quality.
Good quality and easy installation
An easy online order with a reasonable delivery time. Installation of the new valve was easy and it is fully functional.
My hose developed a leak and they…
My hose developed a leak and they replaced it with no issues!
Had a bad valve on a new Enforcer…
Had a bad valve on a new Enforcer sprinkler. Was given a coupon code that let covered another valve plus shipping. So far so good.
The best
When I contacted the company concerning my items, They automatically sent me two of them and I received them, very happy with the fast service I received. Thank you so much.
Fast delivery
Excellent customer service
Customer service agent recognized my issue and solve the problem quickly and very much to my satisfaction. Originally purchased the timer from Home Depot. The problem had to do with weather resistance so I just sent some pictures of what was going on and it was taken care of!
Very attentive and wanted to solve the…
Very attentive and wanted to solve the issue
Great Communication and solution.
Great Communication and solution.
Customer Care listened to my problem and solved the problem quickly
customer service is amazing
Your customer service on getting me a replacement was amazing and simple!
The first time I called I was…
The first time I called I was instructed to conduct my issue through text messaging. It was a total disaster. Three hours of texting and not too much got accomplished, so I gave up because it was 5pm. I was so frustrated so I texted to the representative I've had enough for the day.
I called back 6 days later, spoke to a living, breathing, live representative & conducted our business without any problems. I've always believed that talking to a person is the best way to go. It was much better the second day time I called.
A response is welcome but not necessary. Thank you
Orbit provided Excellent Customer Service
I had to replace a control unit and…
I had to replace a control unit and valve under warranty. The process was extremely convenient and prompt. I highly recommend Orbit products.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.








