The entire process was completely hassle-free from start to finish. Your team made everything smooth and easy, and I really appreciated the thoughtful free goodies that came with my order — they wer... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The handwritten thank-you letter was a lovely touch! The hot sauce bottles were a great success with my family; we truly enjoyed them. We certainly plan to purchase more in the near future. They al... Zobacz więcej
All I really cared about was that I received what I paid for intact and in working order and it was. Great grill. Delivery seemed long probably due to being anxious about receiving it. No issues overa... Zobacz więcej
Folks, This is what a great business looks like. Professional, excellent communications, quick shipping, great prices, and just generally care about their customers. First time ordering but will not b... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
The BBQ Authority is the premier source for all your BBQ needs. We search the country for the absolute best in the BBQ world to make your BBQ experience the very best with a broad selection of high-quality items.
Dane kontaktowe
2141 Internationale Pkwy, 60517, Woodridge, Stany Zjednoczone
- 866-238-9228
- customer-service@bbq-authority.com
- bbq-authority.com
4,7
Doskonała
3 tys. recenzji
Odpowiada na 44% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Very easy quick order
Very easy quick order, my Alfa pizza oven arrived quickly. Their emails go in spam though. They had good price on the oven.
10 kwietnia 2026
All went smooth and well
20 marca 2026
No communication is that ordered grill was out if stock
Placed order for Napoleon grill. Following week called for a shipping update only to be told product was out of stock. While the person I spoke with was very apologetic and processed my refund immediately I will not be buying anything from BBQ authority. Firstly if your product is out if stock it should be clear on your website that the product is unavailable. Secondly if you're going to take my money immediately you should let me know the product is unavailable just as quickly.
9 kwietnia 2026
Great customer service
Representatives were very helpful sending manuals and helpful information for decision making. Order was sent out in a timely manner
9 kwietnia 2026
Convenient and fast
Fast delivery, great packaging, small gift for our barbecue was included. Thank you!
8 kwietnia 2026
22" Napoleon grill grates
Napoleon 22"cast iron grill grate was perfect for my recteq 380x bullseye grill. Made my grilling perfect.
7 kwietnia 2026
Products were shipped timely and…
Products were shipped timely and arrived as promised.
7 kwietnia 2026
The delivery driver was great.
7 kwietnia 2026
There was an issue with a missing item…
There was an issue with a missing item that BBQ A is working to correct the issue
30 marca 2026
Great company
First. Great products. Second great communication. Third. Great delivery. Job well done.
7 kwietnia 2026
Outstanding!
The entire process was completely hassle-free from start to finish. Your team made everything smooth and easy, and I really appreciated the thoughtful free goodies that came with my order — they were a nice surprise!
I was also very impressed with the timely delivery. My order arrived right on schedule, which made the whole experience even better.
Thank you for providing such great service. I’ll definitely be ordering from BBQ Authority again in the future!
5 kwietnia 2026
This is a very good company
This is a very good company. Grill cover arrived quickly after I ordered it. A nice note from the company owner was included with my order. Also, I the company sent a seasoning that I will try soon. I give this company all stars.
4 kwietnia 2026
Great service
Great service, communication, price, fast delivery, extras, and a super nice grill. Highly recommend.
14 marca 2026
The BBQ Authority team was responsive…
The BBQ Authority team was responsive to my needs and they delivered
1 kwietnia 2026
Awesome Grill!
All I really cared about was that I received what I paid for intact and in working order and it was. Great grill. Delivery seemed long probably due to being anxious about receiving it. No issues overall. Quality of the Napoleon Prestige 665 is top notch. Glad I made the purchase!
13 marca 2026
The hand writin thank you letter!
The handwritten thank-you letter was a lovely touch!
The hot sauce bottles were a great success with my family; we truly enjoyed them. We certainly plan to purchase more in the near future. They also thoughtfully included a complimentary cover for my new grill! The fact that it is a veteran-owned and operated business was also very meaningful to me. While I am not a veteran myself, I have a deep appreciation for their service!
26 marca 2026
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