Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Conception des faire-part simple et efficace. Rapidité d'envoi par la piste. Grande qualité du produit. Je suis.tres satisfaite.

Oceniono na 3 z 5

I ordered a personlized mug, picture quality was good but the text was a mess, it got all mixed up in the printing, you cant understand what it says. Was a mothers day gift.

Reakcja na opinię

Oceniono na 1 z 5

Terrible customer service! My acrylic prints arrived broken. Since I was unable to receive the items within the 2 week window given, due to completely unsafe road conditions, no guarantee is provide... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Excellent print on canvas! Better then I was expecting! Did get a warning that the print quality would not be great as the picture supplied was small. Regardless, this turned out very well done!

Informacje dotyczące firmy

  1. Sklep z produktami dla dzieci
  2. Stowarzyszenie lub organizacja
  3. Sklep z artykułami dla niemowląt
  4. Obsługa ślubów

Informacje przekazane przez różne źródła zewnętrzne

Quality prints created and ordered online. We focus on high quality design and cards. Our delivery is supported by a 100% quality guarantee. If you are not happy with your products - your money back, no matter what! We offer transparency in pricing, a speedy order process and super quick delivery. Help: https://support.optimalprint.com/en-ca/ Aide: https://support.optimalprint.com/fr-ca/


Dane kontaktowe

3,7

Średnia

Wynik TrustScore: 3.5 na 5

15 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 95% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Great Product

Order # 34879970
Ordered a 24x36 canvas print and it arrived quickly and exactly as we had designed it on the website. Great quality and would recommend

16 listopada 2025
Opinia niezależna
Oceniono na 3 z 5

Who's picture is on my mug?? These people are not as cute as my dogs!!!

I ordered 3 mugs (order # 34879854) and they were good. Liked how fast they arrived.
I messed up and did not know how to add a 4th mug to my order so made a new order for just that 1 mug (order # 34881156). It came quickly too but who were the people on this mug. It was the wrong size and my 2 dogs were missing.
I wrote yesterday but have not heard back. I bought them cause I've always wanted coffee mugs with my dogs on them but 3 out of 4 are still not great. I would like the mug I ordered please!!

24 listopada 2025
Opinia niezależna
Logo Optimalprint

Odpowiedź od Optimalprint

Hi Alan,

Thank you for sharing your feedback with us.

We sincerely apologize that your order was affected by a manufacturing error. Please know that this is not the norm, and we completely understand how disappointing it must be, especially when the mug was intended to feature your dogs.

Please know that we value your feedback and we will make sure to report this to our internal team.

Furthermore, we have contacted you by e-mail to resolve the problem directly with you.

kind regards,
Prime from Optimalprint

Oceniono na 3 z 5

Les produits sont beaux mais

Les produits sont très beaux, par contre pour les accroches murales, je pense qu'ils auraient pu mettre des meilleures produits, c'est littéralement de la daube et j'aurais préféré avoir de bonnes accroches fournies quitte à payer 2$ plus cher, que d'aller chez rona pour remplacer ce qu'ils ont mis de base. ça fait économies de bout de chandelles pour des choses qui se veulent durable, il faudrait savoir se positionner

18 listopada 2025
Opinia niezależna
Logo Optimalprint

Odpowiedź od Optimalprint

Bonjour J,

Merci pour votre commentaire. Nous sommes ravis que vous trouviez nos produits magnifiques.

Nous sommes sincèrement désolés d'apprendre votre déception concernant les crochets muraux. Nous comprenons parfaitement votre frustration de recevoir un article qui ne répond pas à vos attentes en termes de durabilité et de qualité, et nous vous prions de bien vouloir accepter nos excuses pour le désagrément occasionné par ce remplacement.

Afin de mieux vous aider, pourriez-vous nous communiquer votre numéro de commande ou toute autre information permettant de l'identifier en modifiant votre avis ? Cela nous permettra d'avoir une vision plus claire de la situation et d'identifier les problèmes rencontrés.

Cordialement,

Prime d'Optimalprint

Oceniono na 5 z 5

Good value

The service is well priced and the delivery was on time. I am pleased with the product but I do have a few suggestions/hopes for my next book. I would like more options in terms of layouts and I would like some backgrounds other than white.
Order #34814404

17 listopada 2025
Opinia niezależna
Oceniono na 5 z 5

34790666 Very pleased

34790666 Very pleased! My order was processed quickly and arrived fast too.It was packed well (good thing as there were a couple of puncture holes in the cardboard but no damage to the large picture). I'm delighted with how well the picture turned out on canvas.

10 listopada 2025
Opinia niezależna
Oceniono na 2 z 5

Changes to website not helpful

I have used them in the past. Very disappointed that you could no longer edit script on each page. Apparently there may be a calendar template that this was possible but customer service did not know what ones. Then supposedly my file was corrupted and I'd have to start a new account and my design was lost. This was not the case at all. The order did come quickly.

26 października 2025
Opinia niezależna
Logo Optimalprint

Odpowiedź od Optimalprint

Hello Dori,

Thank you for sharing your feedback with us.

We’re truly sorry to hear about the challenges you faced while creating your calendar. We understand how important it is to be able to customize and edit each page, and we can imagine how frustrating it must have been to receive unclear information about which templates support this feature. You should never have been left without proper guidance.

To better assist you with this, could you provide us with the order number (old order number if theres no order placed yet)or other identification by editing the review? This way we can have a better overview of the case and identify the gaps in the process.

Kind regards,
Prime from Optimalprint

Oceniono na 5 z 5

Fast easy service

Order Number 34747025 Service was easy, fast ( receive package well ahead of time predicted) quality good.

14 listopada 2025
Opinia niezależna
Oceniono na 2 z 5

No customer support and disengaging business

When the package arrived, it was in very poor condition. Even though there was a bright orange sticker on the envelope that said “Do Not Bend,” the package was clearly bent. It looked as if something heavy had gone over it. The bubble mailer was ripped open, very dirty, the contents were visible, and both my Christmas card orders and the envelopes were bent and folded.

I’m relieved that I received a free shipping coupon because the original shipping cost that was quoted felt quite high, especially considering how my package arrived. I understand this is a busy time of year, but I still expect a reasonable level of care, especially when an item is clearly marked not to be bent.

I also want to mention that the packaging didn’t seem sturdy enough for a larger order of 65 cards. Even a piece of cardboard inside the mailer would have offered some protection. The bubble envelope on its own wasn’t enough.

I attempted to reach out to customer service but there was literally no one to connect with about my order. The only assistance available was a live chat that repeatedly did not work.

When you can not connect with a company about your experience or look for a way to correct an order you decide to never use the company again. Sadly there is a HUGE disconnect.

I rated my order 2 starts as they were cute. Sadly photos were cut off even when I reviewed it prior and didn’t see this when verifying my design.

12 listopada 2025
Opinia niezależna
Logo Optimalprint

Odpowiedź od Optimalprint

Hello Nicole,

Thank you for sharing your feedback with us.

We’re very sorry to hear about the condition in which your package arrived and the difficulties you experienced trying to reach our customer service. We completely understand how frustrating it must be to receive items that were clearly marked “Do Not Bend” yet arrived damaged, and to have limited options for support when trying to resolve the issue. This is certainly not the experience we want for our customers, and we sincerely apologize for the inconvenience and disappointment caused.

To better assist you with this, could you provide us with the order number or other identification by editing the review? This way we can have a better overview of the case and identify the gaps in the process.

Kind regards,
Prime from Optimalprint

Oceniono na 3 z 5

Photo was a little too dark

I found that the photo received was slightly darker than my original. I’ll still use it but thought best to mention this

17 listopada 2025
Opinia niezależna
Logo Optimalprint

Odpowiedź od Optimalprint

Hello Dan,

Thank you for sharing your feedback with us.

We’re sorry to hear that the photo appeared slightly darker than your original. We completely understand how important it is for prints to match your expectations, and we appreciate you bringing this to our attention.

To better assist you with this, could you provide us with the order number or other identification by editing the review? This way we can have a better overview of the case and identify the gaps in the process.

Kind regards,
Prime from Optimalprint

Oceniono na 1 z 5

Color printed not as shown

Color printed not as shown. Looks purple in real life

17 listopada 2025
Opinia niezależna
Logo Optimalprint

Odpowiedź od Optimalprint

Hello Marina,

Thank you for sharing your feedback with us.

We’re very sorry to hear that the color of your printed item did not match your expectations. We completely understand how disappointing it can be when the final product looks different from what was shown, and we sincerely apologize for this.

To better assist you with this, could you provide us with the order number or other identification by editing the review? This way we can have a better overview of the case and identify the gaps in the process.

Kind regards,
Prime from Optimalprint

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej