From beginning to end , my experience with the entire optilase team from front facing staff to the nurses , receptionists , optometrists and surgeons have been FIRST CLASS !!! They made my journey and... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
From beginning to end , my experience with the entire optilase team from front facing staff to the nurses , receptionists , optometrists and surgeons have been FIRST CLASS !!! They made my journey and... Zobacz więcej
Reakcja na opinię
One day post op and I can see perfectly! Everyone at Optilase were so helpful and reassuring. There is nothing to be worried about! It was the slightest bit uncomfortable but it only lasted a few se... Zobacz więcej
From the initial consultation appointment through to my post op appointments, the staff at Optilase have been so supportive. My operation went so smoothly and all queries answered easily by the surgeo... Zobacz więcej
Whilst this organisation has a a high standard of optometrists and surgeons, their quality of service is abysmal. I have had appointment times changes without notice, conflicting advice given, missi... Zobacz więcej
Reakcja na opinię
Optilase is Ireland’s leading laser eye, lens and cataract surgery clinic. As one of the first private clinics to be established in the country, we are renowned for providing exceptional vision correction surgeries in Ireland. As a family-owned Irish business with a dedication to providing exceptional care and outcomes, with leading medical experts including Ophthalmic Surgeons, Laser Optometrists, and medical staff. We use sophisticated medical technology to provide the best laser, cataract and lens surgery corrections.
Clinics Nationwide, Northern Ireland, Irlandia
Odpowiada na 24% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great service, I'm very happy with my eye laser surgery. Delighted.
Extremely helpful staff. Felt no pressure to get the surgery of the consultation. I felt they were very safe, ensuring the I was fully suitable for the surgery. Grateful for the numerous follow up appointments post surgery. Gives great confidence that all is working and that the surgery was successful.
That people what they work there. When I come till when I go.Consulteson with lady,she check, end explaining very good, because I don't speak English so well, but she try that I understand evrithing about my eye surgery
The staff at optilase were very professional and knowledgeable, I recommend going for a consultation if you're considering laser eye surgery.
Very professional, amazing aftercare and best of all, 20/20 vision
Loved being seen by Fred. I was seen pretty quickly. Got many different eye tests. Got everything explained and what type of surgery would benefit my personal needs. Got answers to all my questions including the financial bits. Now I can’t wait to get it all done!!! Thank you Fred!
The staff were very friendly and provided great follow up care after the treatment.

Odpowiedź od Optilase Eye Clinic
Had made an appointment got about 3 calls confirming my attendance which I did each time. Then the day before my appointment without any consultation I was informed I needed lens correction that would cost in excess for 8k. Therefore I cancelled the appointment there and then

Odpowiedź od Optilase Eye Clinic
I rang on several occasions to make an appointment. I sent in the report I got from my optician. Optilase were to get back to me. After a number of efforts I gave up.

Odpowiedź od Optilase Eye Clinic
Great aftercare and excellent communication

Odpowiedź od Optilase Eye Clinic
Katie was very friendly, answered any questions I had explained the treatment I would need and also told me to write down any questions I might have for the surgeon.Because of a family wedding I could change dates for my surgery to suit me given me four dates to choose from.
Thanks for the peace of mind and reassurance.

Odpowiedź od Optilase Eye Clinic
Excellent pre and aftercare. Operation was a great success. Friendly and helpful Optilase team members. Procedure was a success , very professionally performed with great advice and instructions and advice given in an easily understandable fashion.

Odpowiedź od Optilase Eye Clinic
Excellent specialist with great information relating to tests and follow up advice

Odpowiedź od Optilase Eye Clinic
The website prices are incredibly misleading. The lady I had my consultation with made me feel like I was almost an inconvenience to her by being there.

Odpowiedź od Optilase Eye Clinic
My consultation was based in cork with the wonderful dan. I was nervous before this but as soon as I met him he made me feel so at ease. Dan explained everything to me step by step and was so reassuring with any questions I had. I am getting my prk laser done next week and I couldn't be more excited. Five stars for optilase 😀😀😀😀

Odpowiedź od Optilase Eye Clinic
Was amazing , they make you feel so secure and comfortable and everything was amazing. Everyone is asking about , I work in big shop and all Brazilian is asking where do I get done how was , they got my number to get the name of the clinic and I really recommend it. I can’t wait to see people getting done because I recommend it. And I wish i could know before about the clinic . Best clinic in cork.

Odpowiedź od Optilase Eye Clinic
Only heard good things about Optilase. When I went to get the procedure everything was explained clearly and the results were amazing. Best thing I ever did.
I found all aspects of care support and information very useful and helpful.
Very informative free consultation.
Close to five years ago, I visited Optilase because I was interested in lens-replacement treatment. At the time, I was told I was not yet eligible and should return in five years. I also recall being advised to obtain a new glasses prescription to possibly explore LASIK suitability, but I never pursued that as I had no interest in LASIK. I was also told that an email had been sent to me regarding this — I have checked thoroughly and found no such email.
Five years later, I returned specifically to revisit lens-replacement options, and the experience was shockingly poor. The same person who attended me previously carried out the consultation again, and their behaviour was so unpleasant and unnecessarily rude that I genuinely considered either challenging them or walking out. I still cannot believe I stayed for the full consultation given how disrespectful the interaction was. It became quite clear that this person was unhappy I had not returned for the glasses trial suggested years ago, and their attitude reflected this.
Frankly, it is shocking that anyone would think they can behave this way toward a patient and still expect that patient to return or proceed with treatment.
As a result, I chose not to undergo any treatment at Optilase. My boyfriend, who had been considering LASIK with your clinic, also decided not to proceed after witnessing the experience.
Because of this, I was effectively forced to research treatment abroad. Ultimately, we both underwent significantly more advanced procedures in London (EuroEyes) for the same overall cost. My boyfriend received SMILE Pro, and I underwent trifocal lens-replacement surgery (vs. Multifocal at Optilase) — both carried out with a far higher standard of professionalism, technology, and patient care.

Odpowiedź od Optilase Eye Clinic
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.