Esperienza molto positiva con Optics Trade. Ho contattato il servizio clienti per chiedere alcune informazioni riguardo al mio ordine e ho ricevuto una risposta molto rapidamente. L’assistenza si è di... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Proizvod koji sam naručio imali su samo oni,u Hrvatskoj ga nema nigdje. Od prvog kontakta ,pa do dostave,sve je bilo izraziti profesionalno. Proizvod je stigao u roku 5 dana. Svaka preporuka i veli... Zobacz więcej
Was a little confused with the "customs" options so selected the full service, which increased the cost of the item(s), and all went well. I've heard this from others but am surprised how quickly we r... Zobacz więcej
A search for a Picatinny Rail to mount on a BRNO Model 22 that would attach to the 19mm dovetails turned up Recknagel mounts. A search for them showed your site. The site was well laid out and easy... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Online shop specialized in sport optics. Here You can find great selection of binoculars, riflescopes, NV optics, mounts and similar products. We also offer high quality consulting and after sales support.
Dane kontaktowe
Pirnikova ulica 5, 2310, Slovenska Bistrica, Słowenia
- +38631770520
- info@optics-trade.eu
- optics-trade.eu
4,2
Dobra
278 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 80% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Excellent cancellation policy.
5 sierpnia 2023
30-06 Rifle scope mount Picatinny
I was able to find my scope mount on their site it was very helpful to have the measurements on their site and be able to make a good decision on what I needed it fit prefect it was also great that I ordered on a Sunday and received it on a Wednesday they did a Great Job
23 lipca 2023
Toni systems 1301 red dot mount
Got my red dot mount super quick! Can’t believe you all had it in stock!
21 lipca 2023
OpticsTrade: A Surprising Inventory
Optics-Trade has a surprising inventory of mounts, bases and optics for common as well as many high-value and uncommon firearms. The staff is very responsive and knowledgeable. Payment and shipping are fast and smooth. International commerce with Optics Trade is an excellent experience.
14 lipca 2023
Great experience
Fast shipping even for international. Glad they had what I wanted in stock. I’ll definitely check here when I want something in the future.
12 lipca 2023
Quality & Fast Service
15 lipca 2023
Great got my order fast!
14 lipca 2023
You had what I needed
You had what I needed, after I couldn’t find it ANYWHERE else. Easy to order and pay, and the shipping was lightning fast.
What more could anyone ask for.
13 lipca 2023
Quicker shipping from the EU than many…
Quicker shipping from the EU than many of the US sites would do locally! Amazing.
10 lipca 2023
They had exactly what I was looking for…
They had exactly what I was looking for and delivered to the US in record time. This was impressive. Thank you.
29 czerwca 2023
very reliable buisness product…
very reliable buisness product delivered in timely fashion and in great condition.
18 czerwca 2023
Seriousness and commitment to delivery
21 czerwca 2023
Unexpectedly fast
Looking all through the web sites to find a red dot sight plate for my CZ Shadow 2.
Finally found Optics Trade and they were in stock. Since it was coming from over seas I thought it would be weeks before I saw it. NOT the case. Received confirmation within a few day and 2 to 3 days after that it shipped.
Highly recommend this company to anyone.
Rob D.
Florida, USA.
15 czerwca 2023
Still don't have the Aimpoint weight I…
Still don't have the Aimpoint seight I ordered have sent two emails to you and just gotten auto replies.
Very sad as I am heading to Sweden today and intended to bring seight with me.
So I get yet another standard made up auto response but no date for delivery only that it is in transit and will be delivered by Fed Ex.
Very sad
7 czerwca 2023
Odpowiedź od Optics Trade
Dear Customer,
Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience you have experienced with the delivery of your order.
Upon reviewing your order details, we can confirm that we processed and dispatched your order within 24 hours of receiving it. We understand your frustration and apologize that the product has not yet reached your address.
To provide you with more information, we have checked the tracking number associated with your order, and it indicates that the parcel is currently in transit to your address. However, we acknowledge that there seems to be a delay in the delivery process. We have already contacted our shipping partner, FedEx, to investigate the matter further and determine the cause of the longer than expected delivery time.
We apologize for any inconvenience or frustration this delay has caused you. We understand the importance of receiving your order promptly, and we are committed to resolving this issue for you. Please be assured that we will do our best to expedite the delivery and keep you updated on any developments.
If you have any additional questions or concerns, please feel free to reach out to our customer support team. We are here to assist you and provide any necessary assistance throughout this process.
Once again, we apologize for the delay and any inconvenience caused. We appreciate your patience and understanding as we work towards a resolution.
Thank you for your understanding and continued support.
Kind regards,
Optics Trade
Not sure if my order is going to be…
Not sure if my order is going to be fulfilled or not...still waiting to see.
3 czerwca 2023
Odpowiedź od Optics Trade
Dear Sir/Madam,
Thank you for reaching out to us, and we sincerely apologize for the extended delivery time of your order. We understand the frustration and inconvenience this has caused you, and we genuinely regret any inconvenience experienced.
Unfortunately, the product you ordered was not in stock when you placed your order and this information was visible on our website and your order confirmation. The waiting time for the product is dependent on the manufacturer.
We understand that this waiting time may be too long for some customers and we want to assure you that if that is the case, we would be more than happy to offer a refund.
Please let us know if this is something you would prefer, and we will take care of it as soon as possible.
We sincerely apologize for any inconvenience we may have caused.
Looking forward to hearing from you.
Kind regards,
Optics Trade
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.