I was hesitant at first as ive never heard of this company and have previously beeb strong armed into arrangements by other companies. The lady I spoke to was brilliant and it actually felt like s... Zobacz więcej
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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Really helpful, very patient, no threatening emails or calls. Someone stated previously that if all debt companies behaved like this, people would resolve debt quicker. I agree. So sad to see so ma... Zobacz więcej
I needed to postpone my payment date and amount due to a change in my personal circumstances.Alex responded to my request in a timely manner and restructured my payments. This helped alleviate the str... Zobacz więcej
Tried scaremongering tactics to scaremongering me into paying a debt that wasn't even mine. The details,address and date don't add up,and Action Fraud explained how a 24 Year old debt CANNOT be cl... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
O Ophelos
Napisane przez firmę
Resolve your debts, your way.
Ophelos is a new kind of debt resolution company: one with a social purpose and mission: to put people and their wellbeing first. We are deeply committed to building a fairer debt resolution process for everyone.
Dane kontaktowe
1 Finsbury Ave., EC2M 2PF, London, Zjednoczone Królestwo
- support@ophelos.com
- ophelos.com
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 64% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Money Grubbing Scammers
Agreed last year that the “debt” they were chasing did not exist and they would not be chasing me anymore. All good you would have thought.
Oh no, these morons have sold my personal details and the nonexistent debt to PRA Group for them to harass, fail to provide evidence and admit the debt never existed.
I do not give you permission to store my personal details and you have no legal reason to do so. And I absolutely do not consent to these details you should never have had the first place being sold to other scammers.
Thanks for being so expedient.
This was so quick...I cancelled my direct debit when I changed provider and by the time I realized I was due another payment my sky account was closed leaving me unable to log in to pay.They did call during the day but as I work in a medical facility I never had my phone when I called back I was advised to pay online then I couldn't log in so Thank you so much for making this so quick and easy.
Absolutely great service
Absolutely great service, i love the option of paying what you can afford
They offer flexible payment options
They offer flexible payment options, and their communication style is remarkably courteous and professional.
Shannon was very easy to speak to and…
Shannon was very easy to speak to and understood what my issue is
Very efficient
Always ask for the mandate to recover
After 14 weeks awaiting to get answer to my request to provide legal information on the mandate to recover "unpaid bill" and inability for OPHELOS and its sister company INTRUM to provide such details, I had to ask them to delete my personal data, including information shared to third parties. At this stage OPHELOS has restricted the access to my account and I am awaiting the deletion of all information in accordance with the law protecting my personal data.
Customer service is good
Customer service is good. She was very polite, humble and try her best to sortout mynproblem
Gives option on the amount you are able…
Gives option on the amount you are able to pay. They are very exceptional and communicate respectfully with people.
Very supportive and willingness to…
Very supportive and willingness to listen and coming with best suitable opinion..I would say i had a very good experience with them
Great agency
Great agency and was easy to set-up an account with them and choosing what you are able to pay each month.
No hassle with this agency.
Great support
Ophelos, were very easy to deal with, great support, I didn't have any issues but they were there if I needed to discuss something with them. Made the arrangement easy and manageable.
Very understanding lady great with all…
Very understanding lady great with all her help totally appreciated
It was a good and cordial attention to…
It was a good and cordial attention to my questions. He was patient and detailed
The person I was dealing (Shannon) with…
The person I was dealing (Shannon) with was totally understand of my position and was really supportive and explained everything to me in a fantastic way that I'm now aware of my options.
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