Onlineyoga Recenzje 

161
Wynik TrustScore: 4 na 5

3,9

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 4 z 5

Je me suis retrouvee par hasard sur ce site croyant payer un emplacement de parking a Paris. J ai demande a annuler cet abonnement et recu un mail de Claire qui me demande de mettre un commentaire ave... Zobacz więcej

Oceniono na 1 z 5

habe ein Body bestellt, welcher mir abgebucht wurde, kurz darauf eine weitere Abbuchung von anderem Konto, dachte Porto. dann 2 Tage später wollten Sie nochmals abbuchen mit Konto von Body.die buchen... Zobacz więcej

Oceniono na 4 z 5

I’ ll edit my review since they say to review “problem solved” to issue my refund but then, I don’t receive any refund on my account. It’s an honest mistake and I ask them nicely for the refund since... Zobacz więcej

Oceniono na 5 z 5

I had a recent interaction with your company to deal with an issue which had occurred.Iam delighted that the issue was dealt with quickly & efficiently and resolved. The communication , clarity with... Zobacz więcej


Dane kontaktowe

3,9

Dobra

Wynik TrustScore: 4 na 5

161 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,9

Wszystkie recenzje

(161)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 14

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Fraud, targeting vulnerable young people.

My 12 year old son ordered a wireless charger via an ad he saw on TikTok. Next thing we know his bank account has been wiped out with multiple payments to this company.

Contacted them and apparently it's an ongoing subscription to yoga and mindfulness, which he allegedly signed up for... Despite never being informed of this.

As other reviewers have said, the company will not refund the charges and apply further charges to cancel the subscription that the customer never consented to.

This is fraud. If you have had a similar experience please report this to the police as this is a criminal offence.

16 grudnia 2022
Logo Onlineyoga

Odpowiedź od Onlineyoga

Dear Clare,

We're truly sorry to hear about the situation you've encountered. It's important to clarify that we have no connection to TikTok or any involvement in unauthorized charges on your bank account.

Regarding our VIP membership: OnlineYoga.Fit is a reputable digital platform offering various membership packages, each with different features and pricing options,all aimed at providing 24/7 access to our products. When you sign up with us,you are automatically enrolled in a 3-day trial period, granting you full access to our content. It's important to note that we mention the 3-day access period several times before your purchase,and this information is also outlined in our Terms & Conditions,which you have accepted before making the purchase. If you choose not to cancel your subscription during this trial, a top-up fee is applied to recharge your account credits, which can be used on our website.No money is wasted.

For any questions or assistance related to our services,please do not hesitate to contact our support team at support@onlineyoga.fit. We are here to address your concerns and provide any help you may need. Your satisfaction is our priority, and we aim to ensure a positive experience for all our members.

Best regards,
Eric

Oceniono na 1 z 5

AVOID TOTAL FRAUD

AVOID. Total scam. Don't know how they got my details but they've been taking money out of my account for a fictitious subscription I never signed up for. Bank is pursuing them. Phone doesn't ring out and emails not returned. The response below is also fraudulent. My bank investigated. If you want me to amend my review give me back the hundreds of pounds you took from my account. Bank has confirmed fraud.

11 listopada 2022
Opinia niezależna
Logo Onlineyoga

Odpowiedź od Onlineyoga

Dear Claire,

We're truly sorry to read about your experience, and we appreciate your feedback. It's crucial to clarify that we have no involvement in unauthorized charges or deceptive practices, and we don't have any particular relation to any bank.

Regarding our membership: OnlineYoga.Fit offers various membership packages, each with different features and pricing options,all aimed at providing 24/7 access to our products. When you sign up with us, you are automatically enrolled in a 3-day trial period,granting you full access to our content.We make sure to mention the 3-day access period several times before your purchase,and this information is also outlined in our Terms & Conditions,which you have accepted before making the purchase. If you choose not to cancel your subscription during this trial, a top-up fee is applied to recharge your account credits, which can be used on our website.No money is wasted.

For any questions or assistance related to our services,please do not hesitate to contact our support team at support@onlineyoga.fit. We are here to address your concerns and provide any help you may need. Your satisfaction is our priority, and we aim to ensure a positive experience for all our members.

Best regards,
Eric

Oceniono na 1 z 5

This company is an absolute scam I…

This company is an absolute scam I signed up for a free kettle and £90 has disappeared from my bank with this terrible company,I am 84 so DONT think I want to join yoga,NatWest bank have been very helpful and sending me another debit card but I really can’t afford to lose this money,the fraud dept are dealing with it.

9 września 2022
Opinia niezależna
Logo Onlineyoga

Odpowiedź od Onlineyoga

Dear Angela,

We're truly sorry to read about your experience,and we appreciate your feedback. It's crucial to emphasize that we have absolutely no involvement in unauthorized charges,and we have no relation to kettle selling or NatWest bank.

Regarding our membership:OnlineYoga.Fit offers various membership packages, each with different features and pricing options, all aimed at providing 24/7 access to our products.When you sign up with us, you are automatically enrolled in a 3-day trial period, granting you full access to our content.We make sure to mention the 3-day access period several times before your purchase,and this information is also outlined in our Terms & Conditions,which you have accepted before making the purchase.If you choose not to cancel your subscription during this trial,a top-up fee is applied to recharge your account credits, which can be used on our website. No money is wasted.

For any questions or assistance related to our services, please do not hesitate to contact our support team at support@onlineyoga.fit. We are here to address your concerns and provide any help you may need. Your satisfaction is our priority,and we aim to ensure a positive experience for all our members.

Best regards,
Eric

Oceniono na 1 z 5

SCAMMMERSS! BEWARE

SCAMMMERSS!! BEWARE
I got an email saying to pay 2.00Euro for a UPS delivery and confirm address details. Which I didn't mind paying as I was expecting some parcels from abroad and assumed this related to customs fees.
3 Days later I got 31.00Euros taken from my account. apparently that 2euro was a sign up to a Yogaonline subscription which I know nothing about.
They dont pick up the phone and and have to contact them via online chat. They advised they will cancel the contract and refund the 31.00Euro which they did and then took another 6.95Euro for cancelling the subscription. So that's a total 2.00 plus 6.95 euros stollen from these EFFIN SCAMMERS.

22 sierpnia 2022
Opinia niezależna
Logo Onlineyoga

Odpowiedź od Onlineyoga

Dear Caron,

We're genuinely sorry to hear about your experience, and we appreciate your feedback. It's crucial to emphasize that we have absolutely no relation to UPS deliveries or parcels.

Regarding our membership: OnlineYoga.Fit offers various membership packages, each with different features and pricing options, all aimed at providing 24/7 access to our products. When you sign up with us, you are automatically enrolled in a 3-day trial period, granting you full access to our content. We make sure to mention the 3-day access period several times before your purchase. This information is also outlined in our Terms & Conditions, which you have accepted before making the purchase. If you choose not to cancel your subscription during this trial, a top-up fee is applied to recharge your account credits, which can be used on our website. No money is wasted.

For any questions or assistance related to our services, please do not hesitate to contact our support team at support@onlineyoga.fit. We are here to address your concerns and provide any help you may need. Your satisfaction is our priority, and we aim to ensure a positive experience for all our members.

Best regards,
Eric

Oceniono na 1 z 5

I would give less stars if I could

I would give less stars if I could. I did not sign up to this website, and have not received any account details or emails. I have had a subscription taken, which I have queried, and the online chat is a joke. They offered a refund of 50% with 50% remaining in credits for online purchases. The credits are not showing but when queried, with screen shots only moments later, they said thee is no online credit possible. I said I only reluctantly agreed to the 50% (after lots of trying for full refund) on the basis of the credit, but they literally just ignore this, and say no not possible, despite showing the earlier chat with an employee. So frustrated. I will complain and report as they do appear to be operating openly and honestly.

12 sierpnia 2022
Opinia niezależna
Logo Onlineyoga

Odpowiedź od Onlineyoga

Dear Justine,

We're genuinely sorry to hear about your experience.

Regarding our membership: OnlineYoga.Fit offers various membership packages, each with different features and pricing options, all aimed at providing 24/7 access to our products. When you sign up with us, you are automatically enrolled in a 3-day trial period, granting you full access to our content. We make sure to mention the 3-day access period several times before your purchase. This information is also outlined in our Terms & Conditions, which you have accepted before making the purchase. If you choose not to cancel your subscription during this trial, a top-up fee is applied to recharge your account credits, which can be used on our website. No money is wasted.

For any questions or assistance related to our services, please do not hesitate to contact our support team at support@onlineyoga.fit. We are here to address your concerns and provide any help you may need. Your satisfaction is our priority, and we aim to ensure a positive experience for all our members.

Best regards,
Eric

Oceniono na 1 z 5

SCAM - BEWARE

BEWARE - SCAM. I received an email asking to pay 2 Euro for a parcel which hadn't had import duty paid, through BHL. I followed the link and paid the money - there was a photo of the parcel with my details on the front. I didn't recognise ordering from this company but I order a lot of goods online. No parcel arived. When I looked at my bank statement I had a pending transaction from onlineyoga for £18.69. I went onto the online yoga website and queried via live chat to see what was going on. They said that the 2 euro I paid was to access/subscribe to their membership site, and not for delivery of a parcel. If I didn't cancel within 3 days the subscription rebills, which is what happened. So I thought I was paying 2 euro for import duties on a parcel, but actually I had signed up to a subscription and they had my bank details. With no information or knowledge that this is what I was doing. This is definitely a scam.

29 lipca 2022
Opinia niezależna
Logo Onlineyoga

Odpowiedź od Onlineyoga

Dear Rachel,

We're genuinely sorry to hear about your experience, and we appreciate your feedback. It's important to clarify that we have no connection to parcels or the BHL company.

Regarding our membership: OnlineYoga.Fit offers various membership packages, each with different features and pricing options, all aimed at providing 24/7 access to our products. When you sign up with us, you are automatically enrolled in a 3-day trial period, granting you full access to our content. We make sure to mention the 3-day access period several times before your purchase. This information is also outlined in our Terms & Conditions, which you have accepted before making the purchase. If you choose not to cancel your subscription during this trial, a top-up fee is applied to recharge your account credits, which can be used on our website. No money is wasted.

For any questions or assistance related to our services, please do not hesitate to contact our support team at support@onlineyoga.fit. We are here to address your concerns and provide any help you may need. Your satisfaction is our priority, and we aim to ensure a positive experience for all our members.

Best regards,
Eric

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