Online Home Store Recenzje 

51
Wynik TrustScore: 1.5 na 5

1,5

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

We just had some random items arrive at our address today. Having seen the recent reviews, I feel for the buyers. But thanks for the free gifts! Straight in the bin

Oceniono na 1 z 5

I honestly wish there were an option to give this company zero stars. I recently purchased bedding that was not up to standard and proceeded to return some of the items the same day. However, I h... Zobacz więcej

Oceniono na 1 z 5

We bought an electrical throw last December for our daughters Xmas present. It hadn’t been used all summer and was plugged in last week and found to be faulty. Debenhams Online say it’s not their res... Zobacz więcej

Oceniono na 1 z 5

Horrendous company. Paid for express delivery on an order that was split into two deliveries, found out neither had my house number and street address on the label. First parcel went to some random... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep meblowy
  2. Projektant wnętrz

Informacje przekazane przez różne źródła zewnętrzne

The Online Home Store brings UK customers an opportunity to purchase a selection of quality home and interior products at the lowest prices, to be delivered anywhere in the UK free of charge*. We specialise in home furniture, internal and external doors, lighting products, mirrors for every room & many other great products to make your home look exactly how you want it. Our offices are based in Luton Bedfordshire and our products are stocked in the Midlands & London. We use only the most professional couriers and delivery companies as well as our own fleet. We offer our customers a 14 day money back guarantee and almost all of our products come with a minimum 12 months guarantee, for more information regarding our products please contact us.


Dane kontaktowe

1,5

Bardzo słaba

Wynik TrustScore: 1.5 na 5

51 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

1,5

Wszystkie recenzje

(51)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 8

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Absolutely awful company

Absolutely awful company. I ordered almost a month ago. There has been no communication whatsoever, I have not received my order. I have emailed them numerous times and awful lack of responses from them. I am still awaiting my order but will most likely need a refund…

29 listopada 2023
Opinia niezależna
Oceniono na 1 z 5

Would give this company 0 stars if I…

Would give this company 0 stars if I could. Ordered via Wowcher. A month later still no delivery of duvet. Told them I want my money bk. told it’s been dispatched so can’t have a refund. Two weeks later still no delivery. No no answer to emails or Wowcher customer service. Basically they steal your money!!!!

19 października 2023
Opinia niezależna
Oceniono na 1 z 5

Don’t waste your money!!

Don’t waste your money!!
Bought 2 lots of bedding in December the package took forever to get to me and inside was the complete wrong order, I emailed messaged tiktoked them SEVERAL TIMES to be ignored I received an email to which I replied asking for a refund they took 2 weeks to reply to this email asking for proof via pics n a video to which I replied with, 3 weeks later they sent me a returns email which I sent back the goods (regrettably now 😡) after this they have ignored me., no refund, no acknowledgement they’ve received my return, I’ve emailed and emailed and left messages on their tiktok account AND I MEAN LOADS, they are point blank ignoring me! It’s been months now!!
If you want to give your money away choose a charity because this company will take take your money and scam you!!!

15 grudnia 2022
Opinia niezależna
Oceniono na 1 z 5

I’d give this zero if I could

I’d give this zero if I could
I would not recommend buying from these people (they sell via B&Q Marketplace online.
Unless you want to wait 32 days and counting for a return and refund to happen when all the items are not delivered.
They simply do not respond to contact on B&Q system and B&Q seem powerless to assist. £289.99 they’ve had off me since 12.12.2022. Even though FedEx have confirmed (22.12.22) in writing that the item as missing and will never be delivered. No response at all. Phone number does not operate / email does not send.

17 stycznia 2023
Opinia niezależna
Oceniono na 1 z 5

Do not order - still no delivery

I ordered some blankets on 13th December, I got an email saying they should be delivered by 15th December. It is now 30th December and the parcel has not been received.

13 grudnia 2022
Opinia niezależna
Oceniono na 1 z 5

Item incorrectly addressed

Item incorrectly addressed, this was the second time I bought an item from them, got the address right the first time so why get it wrong the second time, not impressed at all, missed an important birthday even allowing 2 weeks to process

3 grudnia 2022
Opinia niezależna
Oceniono na 1 z 5

Brought some bedding that never arrived…

Brought some bedding that never arrived I contacted them via email and Instagram and not one response! Ask then to cancel my order…. Nothing!! So I have no bedding and no money returned! Horrendous company and customer service!

14 listopada 2022
Opinia niezależna
Oceniono na 1 z 5

Buyer beware comes to mind

Buyer beware comes to mind, almost a week on from when my items should have been delivered by and still nothing, just excuse after excuse. Mind you, Christmas is just around the corner and miracles do happen, so they say

28 listopada 2022
Opinia niezależna
Oceniono na 5 z 5

Excellent goods

Excellent service, amazing goods. I ordered the hoodie/blanket ready for the cold months and it's so snug and comfy. Really quick delivery too

5 września 2022
Opinia niezależna
Oceniono na 1 z 5

Run for the hills

Run for the hills. Their products are crappy. Their customer service is awful. They are by far the worst on-line store I have ever dealt with!!
DO NOT DO ANY BUSINESS W/ THIS COMPANY. You will regret it.

17 sierpnia 2022
Opinia niezależna
Oceniono na 1 z 5

The worst company I have ever dealt…

The worst company I have ever dealt with, I wouldnt even give them 1 star if I had the choice! They emailed me back once and the problem still isn't solved! After a number of emails they are still ignoring me and not helping solve the problem, And as for paying for a lounge rug to be sent back after I had already payed for delivery is absolutely disgraceful. I will keep leaving these reviews until my problem is solved! The customer service is absolutely shocking!

27 lipca 2022
Opinia niezależna
Oceniono na 3 z 5

Bad customer service.

Happy with the few products I received but I wanted to return one after the fact it came damaged and broken....these lot have terrible customer service. Haven't even replied after weeks! So disappointing.

7 lipca 2022
Opinia niezależna
Oceniono na 5 z 5

Was bit worried about ordering at 1st…

Was bit worried about ordering at 1st as I'd never heard pff the company but my item arrived with in 4 days and iv not stopped ordering items since good quality for such low price defo recommend

4 lipca 2022
Opinia niezależna
Oceniono na 1 z 5

Clueless customer service

Customer service is quick to respond but clueless about solutions. Courier service is abysmal and tracking number doesn’t work. Product lying in city from last 7 days and not received.

4 stycznia 2022
Opinia niezależna
Oceniono na 1 z 5

"Magic" expandable hose…

I purchased a "Magic" expandable hose from Home One. The hose leaked at all connections, which I was able to mostly rectify myself. Then the hose sprung a leak that was unstoppable. This was within 30-45 days of ownership and light use. They replaced the faulty hose and the replacement hose literally blew apart at one of the connections on my first use ... washing my car! They refuse to cooperate stating that they only stand behind their products for 30 days (I was past the 30 days but it was my first use). Really? A hose should last for years, not days. If I could rate them lower than one star ... I would. Would not do business with this company. Oh, by the way, as a consolation, they insulted me by offering me a 20 % discount to buy additional inferior products.

7 października 2021
Opinia niezależna
Oceniono na 1 z 5

Whatever you buy on this website

Whatever you buy on this website, you won't be able to return. You have to pay to cancel the purchase, so you can keep it. You don't have to send it back! Seriously? Scam, scam , scam, scam, scam.

31 sierpnia 2021
Opinia niezależna

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