We just had some random items arrive at our address today. Having seen the recent reviews, I feel for the buyers. But thanks for the free gifts! Straight in the bin
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I honestly wish there were an option to give this company zero stars. I recently purchased bedding that was not up to standard and proceeded to return some of the items the same day. However, I h... Zobacz więcej
We bought an electrical throw last December for our daughters Xmas present. It hadn’t been used all summer and was plugged in last week and found to be faulty. Debenhams Online say it’s not their res... Zobacz więcej
Horrendous company. Paid for express delivery on an order that was split into two deliveries, found out neither had my house number and street address on the label. First parcel went to some random... Zobacz więcej
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
The Online Home Store brings UK customers an opportunity to purchase a selection of quality home and interior products at the lowest prices, to be delivered anywhere in the UK free of charge*. We specialise in home furniture, internal and external doors, lighting products, mirrors for every room & many other great products to make your home look exactly how you want it. Our offices are based in Luton Bedfordshire and our products are stocked in the Midlands & London. We use only the most professional couriers and delivery companies as well as our own fleet. We offer our customers a 14 day money back guarantee and almost all of our products come with a minimum 12 months guarantee, for more information regarding our products please contact us.
Dane kontaktowe
12 - 14 PARK STREET, LU13EP, LUTON, Zjednoczone Królestwo
- 0345 163 0091
- sales@onlinediscountstores.co.uk
- onlinehomestore.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Absolutely awful company
Absolutely awful company. I ordered almost a month ago. There has been no communication whatsoever, I have not received my order. I have emailed them numerous times and awful lack of responses from them. I am still awaiting my order but will most likely need a refund…
Would give this company 0 stars if I…
Would give this company 0 stars if I could. Ordered via Wowcher. A month later still no delivery of duvet. Told them I want my money bk. told it’s been dispatched so can’t have a refund. Two weeks later still no delivery. No no answer to emails or Wowcher customer service. Basically they steal your money!!!!
Don’t waste your money!!
Don’t waste your money!!
Bought 2 lots of bedding in December the package took forever to get to me and inside was the complete wrong order, I emailed messaged tiktoked them SEVERAL TIMES to be ignored I received an email to which I replied asking for a refund they took 2 weeks to reply to this email asking for proof via pics n a video to which I replied with, 3 weeks later they sent me a returns email which I sent back the goods (regrettably now 😡) after this they have ignored me., no refund, no acknowledgement they’ve received my return, I’ve emailed and emailed and left messages on their tiktok account AND I MEAN LOADS, they are point blank ignoring me! It’s been months now!!
If you want to give your money away choose a charity because this company will take take your money and scam you!!!
Home online stores / ground level
Home online stores / ground level
What ever company name you want to use. AVOID at all costs! Fraudulent activity, had to get reimbursed from my bank.
I’d give this zero if I could
I’d give this zero if I could
I would not recommend buying from these people (they sell via B&Q Marketplace online.
Unless you want to wait 32 days and counting for a return and refund to happen when all the items are not delivered.
They simply do not respond to contact on B&Q system and B&Q seem powerless to assist. £289.99 they’ve had off me since 12.12.2022. Even though FedEx have confirmed (22.12.22) in writing that the item as missing and will never be delivered. No response at all. Phone number does not operate / email does not send.
Do not order - still no delivery
I ordered some blankets on 13th December, I got an email saying they should be delivered by 15th December. It is now 30th December and the parcel has not been received.
Item incorrectly addressed
Item incorrectly addressed, this was the second time I bought an item from them, got the address right the first time so why get it wrong the second time, not impressed at all, missed an important birthday even allowing 2 weeks to process
Brought some bedding that never arrived…
Brought some bedding that never arrived I contacted them via email and Instagram and not one response! Ask then to cancel my order…. Nothing!! So I have no bedding and no money returned! Horrendous company and customer service!
Buyer beware comes to mind
Buyer beware comes to mind, almost a week on from when my items should have been delivered by and still nothing, just excuse after excuse. Mind you, Christmas is just around the corner and miracles do happen, so they say
Excellent goods
Excellent service, amazing goods. I ordered the hoodie/blanket ready for the cold months and it's so snug and comfy. Really quick delivery too
Run for the hills
Run for the hills. Their products are crappy. Their customer service is awful. They are by far the worst on-line store I have ever dealt with!!
DO NOT DO ANY BUSINESS W/ THIS COMPANY. You will regret it.
The worst company I have ever dealt…
The worst company I have ever dealt with, I wouldnt even give them 1 star if I had the choice! They emailed me back once and the problem still isn't solved! After a number of emails they are still ignoring me and not helping solve the problem, And as for paying for a lounge rug to be sent back after I had already payed for delivery is absolutely disgraceful. I will keep leaving these reviews until my problem is solved! The customer service is absolutely shocking!
Bad customer service.
Happy with the few products I received but I wanted to return one after the fact it came damaged and broken....these lot have terrible customer service. Haven't even replied after weeks! So disappointing.
Was bit worried about ordering at 1st…
Was bit worried about ordering at 1st as I'd never heard pff the company but my item arrived with in 4 days and iv not stopped ordering items since good quality for such low price defo recommend
Don't even bother purchasing from this…
Don't even bother purchasing from this company. Don't even reply to you. Needed to return something as my item was cheap and marked but never replied. Cheap and nasty products they sell
I would give 0 if possible.
I would give 0 if possible.
SCAM - do not use!
Clueless customer service
Customer service is quick to respond but clueless about solutions. Courier service is abysmal and tracking number doesn’t work. Product lying in city from last 7 days and not received.
"Magic" expandable hose…
I purchased a "Magic" expandable hose from Home One. The hose leaked at all connections, which I was able to mostly rectify myself. Then the hose sprung a leak that was unstoppable. This was within 30-45 days of ownership and light use. They replaced the faulty hose and the replacement hose literally blew apart at one of the connections on my first use ... washing my car! They refuse to cooperate stating that they only stand behind their products for 30 days (I was past the 30 days but it was my first use). Really? A hose should last for years, not days. If I could rate them lower than one star ... I would. Would not do business with this company. Oh, by the way, as a consolation, they insulted me by offering me a 20 % discount to buy additional inferior products.
Whatever you buy on this website
Whatever you buy on this website, you won't be able to return. You have to pay to cancel the purchase, so you can keep it. You don't have to send it back! Seriously? Scam, scam , scam, scam, scam.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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