Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I placed an order of 18 boxes of laminate planks. The ordering process was easy, and my shipment expectations were managed well. Three of the boxes on the delivered pallet were damaged. I contacted c... Zobacz więcej

Oceniono na 5 z 5

Ordered slimtrim and it matched my Coretec floors perfectly!!! The product was also much more affordable than what I could order locally!

Oceniono na 5 z 5

Exact product in stock, shipped fast, and at a reasonable price. Packaging was also great for a large and breakable transition strip (8 feet by 2 inches). Arrived in perfect condition. Good email c... Zobacz więcej

Oceniono na 5 z 5

Unfortunately there was a serious breach in the company…. I understand completely. I felt so fortunate the small delivery truck made it to me ! The delivery man was so helpful! I love the flooring,... Zobacz więcej

Informacje dotyczące firmy

  1. Materiały podłogowe

Napisane przez firmę

Since 2012, OnFlooring makes online flooring shopping easy & honest. Premium floating floors from Mohawk, Forbo, Pergo + more trusted brands. No high-pressure sales, just competitive prices with automatic volume discounts. DIY-friendly click-together flooring with Uniclic system. Nationwide delivery via advanced logistics. AccuQuote cart includes all project essentials: flooring, underlayment, transitions & accessories in one streamlined purchase. Plus we offer over 30,000 transition molding strips and trims that are custom-made and precisely color-coordinated to match most major flooring brands, such as Karndean, Mannington, Armstrong, Mohawk, Shaw, COREtec, Happy Feet, Forbo, Southwind, and more. Our trim selection includes end caps, t-moldings, stair noses, treads, and returns, quarter rounds, reducers, and multi-function options.


Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

517 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Had the best price and service

Had the best price and great customer service. Delivered very quickly. Overall easy and great experience. Also, prices were readily available, but had to ask for estimates on other sites.

10 października 2022
Oceniono na 5 z 5

I can't begin to tell you how excited…

I can't begin to tell you how excited to have my flooring done. I was concerned however since the type of flooring I have was discontinued. I was able to locate OnFlooring online, found what I needed, spoke to the owner, and got my supplies. Thanks OnFlooring for assisting with making my home beautiful!

19 sierpnia 2022
Oceniono na 1 z 5

Bad service and timing

Materials were forgot about at the facility and had to be reminded twice to ship the item. Once they did the carrier also lost the item for 4 days. Item took a month to arrive.

17 sierpnia 2022
Logo OnFlooring

Odpowiedź od OnFlooring

Chris, what you wrote does not coincide with happened with you order. The entire email thread is below:

Mon, Jul 25, 2022 at 2:33 PM To:onflooring.com
Chris Myers sent a message using the contact
form at https://onflooring.com/contact.

We ordered a Installation repair tool from you guys about a week ago and it
arrived at my store today. The driver had multiple packages and dropped them
off at my service counter, Once I looked at the box I received from you guys
today it was empty. It did not have anything in the box, the box had a lot of
clear packing tape on it. One end was open and there was nothing inside the
box. How do we get a new/replacement order started? I also have pictures if
you need them. I just received the package about 4 minutes ago.

OnFlooringCustService Mon, Jul 25, 2022 at 3:46 PM
To: chris
Hi Chris

Please reply with the images of the box, the open end, and the shipping label on it. I'll take care of it.

--Marc

chris myers Tue, Jul 26, 2022 at 9:26 AM
To: OnFlooringCustService
these are the pictures I have for the shipment that came in yesterday VIA UPS

chris myers Fri, Jul 29, 2022 at 2:31 PM
To: OnFlooringCustService
So we just received the replacement order for the original order that came with an empty box. The new shipment came in the same exact way as the first one. How do we get this resolved?
These are pictures of what I received 8 Minutes ago.
Chris M

OnFlooringCustService Sun, Jul 31, 2022 at 4:15 PM
To: chris myers
Hi Chris,

I'm dumbfounded as to how this can occur. The first time I thought it could be a random freak occurrence. But for it to happen twice, I must conclude that there is some sort of issue with either your UPS driver or the UPS facility in your area. The fact that the driver actually delivers an empty box is concerning.

I'm refunding your purchase. Maybe you can try another vendor or if you have an account with Mohawk, get it from them directly.
--Marc

chris myers Mon, Aug 1, 2022 at 9:06 AM
To: OnFlooringCustService
I appreciate the service and attempts at delivering the order. I will try another avenue to see if that will work out.
Thank you,

Oceniono na 5 z 5

OnFlooring experience

Everything went great. Had some issue with the shipping company loosing my pallet for a few days. And upon delivery there was damage to 1 carton. Mark credited me for that box immediately. I would recommend OnFlooring without hesitation.

12 lipca 2022
Oceniono na 5 z 5

Ordered flooring accessories

Ordered flooring accessories, as my local store was not helpful. Found your site online. Very pleased, fast shipping and had all the products I needed to go with my discontinued flooring. Awesome!!

12 lipca 2022
Oceniono na 1 z 5

Did not accept return on a brand new…

Did not accept return on a brand new unused molding piece. 1 star

7 czerwca 2022
Logo OnFlooring

Odpowiedź od OnFlooring

Unless there is a defect or some other sort of issue, custom made-to-order transition strips do not qualify for returns - the policy is clearly stated: https://onflooring.com/returns

Oceniono na 5 z 5

The service was most excellent

The service was most excellent. They answered all questions promptly and kept me informed with information regarding shipment.

i will definitely use their store again for future purchase

2 czerwca 2022
Oceniono na 5 z 5

OnFlooring custom made two 8'…

OnFlooring custom made two 8' transition strips for my flooring. Unfortunately, the employee who entered the order into the machine that makes the strips entered the wrong number. When I notified OnFlooring of the error, they created a new run with the correct number and the strips match perfectly. Both the original and the replacement order arrived within 3 days of my order/re-order. This compares to the 4 to 8 week wait that local flooring companies had specified for my order. And the total cost from OnFlooring, including $35 in shipping, was comparable to what the two local companies had quoted.

1 czerwca 2022

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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