My apologies for the delay in finally posting this but I’d just like to say thank you so much to the amazing Megan Evans Customer Reference Number - 575982 Megan literally saved my day and... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Do not take a motor trade policy with this company! My policy auto renewed and i rang up to cancel and they are are trying now to charge me their commission of £410 Absolute Scandal!!!
I called Ryan Stafford from One Insurance he always provides an outstanding service, very polite and helpful, always goes out of his way. Looks at ways to help solve complex problems. The man is a le... Zobacz więcej
Rob is an absolute legend, great personality fabulous, customer service skills and a pleasure to speak to. He made me feel at ease no pressure and resolved a couple of issues asap. Would hi... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Since One Sure was set up as an independently owned Insurance Broker’s back in 2005 we have become one of the fastest growing and indeed now one of the largest British, privately owned insurance broker’s in the UK. Our success has been achieved by embracing technology to help deliver a faster more efficient service to our customers but equally important it’s down to the comprehensive knowledge, professionalism and commitment of our staff that are all based here in the UK. We offer a range of insurance policies tailored to meet the needs of our customers. Our most popular lines are Car Insurance, Van Insurance, Motorbike Insurance, Scooter Insurance, Motor Trade Insurance and Home Insurance. We also have great rates on HGV Insurance.
Our 48-Hour Price Guarantee!
Found it cheaper elsewhere? We'll give you a 100% refund!
Dane kontaktowe
Spitfire House, 142-154 Congleton Road, Talke, ST7 1LX, Stoke on Trent
- 0800 912 0128
- info@onesureinsurance.co.uk
- onesureinsurance.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 54% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Very helpful and understanding staff…
Very helpful and understanding staff and things run very smoothly with this company. A pleasure to deal with.
Amazing staff
Whilst my computer use is very basic Samantha was very patient and helpful helping me complete all relevant documents. Very helpful and good company
Phoned them with a few issues with my…
Phoned them with a few issues with my policy sort out over the phone the lady sorted it out thanks lady 🤣
Samantha was very helpful thank you .
Excellent service and good pri e
Jessica answered all my questions and hit me a very good price for my policy.
Very easy to get sorted and managed a few additional things like to include a no claims bonus from another car.
Can’t believe it
Can’t believe it. They cancelled my £15k insurance policy for no good reason, then still helped themselves to another payment via direct debit. Absolute piss take. If the policy’s cancelled, what exactly are they taking my money for? Proper dodgy behaviour.

Odpowiedź od One Sure Insurance
They charged us and did not offered…
They charged us and did not offered whatbthey promised and then cancelled our policy and are not refunding our money
Not reliable

Odpowiedź od One Sure Insurance
Communication
Was struggling with getting some documents from my previous insurance provider, was in contact with Peter Carter at One Sure Insurance and gave me a contact number for the company I was with that took me straight through instead of waiting for half an hour like it has been in the past or talking to a chatbot to try and source these required files. Communication with Peter and the team has been great and super quick to reply unlike other insurance companies I've been with.
Had to make quick amendments to my…
Had to make quick amendments to my policy & it was quick and seamless process.
Absolutely fantastic service from…
Absolutely fantastic service from Prudence in renewals on today's telephone call when renewing our motor trade insurance policy.
She answered all of my questions, which i had lots of questions.
Very helpful, polite, informative.
This lady should be given a promotion and/or pay rise.
Kind regards
I would like to give 5 stars to the lovely person named jessica.
I would like to give 5 stars to the person I spoke with, she was amazing and easy to talk too, her name was Jessica. Made the difficult situation easy to understand and made me an affordable plan moving forward.
However, one sure, I would not give a good review. The policies are ridiculous. Every time ive had to switch motorbike they've always made a ridiculous reason on why they cant, which has resulted in me having to cancel 2 policies to start a new one. It feels asif they want the most money they can out of you. Also if its an emergency situation on the weekend, theres nothing in place to assist you.
Lovely staff but ridiculous policies which the staff can only apologise for.
Very helpful
Samantha dealt with my problem, and was very helpful with her instructions. Thanks
Excellent communication with peter…
Excellent communication with peter carter many thanks
Jessica was extremely helpful
Jessica was extremely helpful in helping me to find a cost effective solution to insuring a second car. I now now have both policies with Onesure.
What a brilliant customer service
What a brilliant customer service. They managed to bet my renewal price by far more benefits. Friendly and professional staff. I would highly recommend them. They have sorted me out an excellent deal. Many Thanks for James Cummings & Darrell Clorley.
Absolutely legends
Very good service happy with them
Excellent service
Excellent service
Poppy the agent who assisted me was great, very knowledgeable and arranged a great deal
I would highly recommend
Thank you Poppy and Team
Spoke to Tom who was really helpful &…
Spoke to Tom who was really helpful & knowledgeable, I could not fault his professionalism in helping me & sorting out my insurance for me, he explained everything in detail & in a way that I completely understood, perfect, thank you Tom
We recently took out a policy with One…
We recently took out a policy with One Sure and the initial quote was very competitive however after incorrect document that was supplied from our previous broker and the no claims bonus not being as First fought the policy Fl into a seven day cancellation process this was also due to some technical issues with our devices and not receiving messages due to our damaged equipment
Which has no reflection on One Sure however after finding the overdue documents we were left with A additional premium of £1365 of course this isn’t what we wanted to hear but we were passed through to Peter who works on cancellations and in all fairness he was swift most helpful and made everything crystal clear for us to understand naturally no one was responsible for the mishap with The, no claims bonus this was down to the previous broker which I won’t mention we left them because of lack of service.
So I can honestly say we were very pleased with the outcome and could not recommend Peter enough highly commendable and very skilled in his area
Closing statement would highly recommend to anyone in the motor trade business
The help from Peter Carter made my…
The help from Peter Carter made my experience a stress free 1. I usually struggle to understand alot of the emails and documentation that is asked for but he helped me massively
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