Omegawalk Recenzje 645

Shipping took 12 days from date of order as were shipped from China which is not made clear on the website. Shoes are clearly cheaply made as evidenced by the mis-spelt branding on the tongue of the shoes - mine stated they were PROEFSSIONAL SAKTEOBARD SHOE which is weird as I thought I had ordered some lightweight orthopaedic shoes.... they are lightweight at least....

I would like to say, the shoes were to small but company is replacing them for free, I would definitely order with them again, and I would recommend them to all my friends.

I received my shoes, they were lovely, but to small I contacted the help desk to how I could exchange. They were great as a one off gesture they have sent another pair free off charge. Great service thank you x

Omega Walk was very accommodating in replacing the correct size shoe when I ordered ones that didn’t fit. Thank you for the impeccable customer service!

The shoes are not as described and there is no response from email asking to return and refund. I've sent 10 emails without any answer

DO NOT ORDER FROM THIS COMPANY

You can buy this brand of shoes on Temu for £5. As they are not uk based you have to pay to return that is £10+ and also a 15% restock fee.
Save your money and dont bother

The shoes might be great, but I ordered the size suggested for me and they are at least two sizes too big. I didn't realize when I ordered but the company is in Singapore, and it discouraged a return because of the cost and a restocking fee. The company suggested I spend a bit more and they'd help me find a better size. There's an expression about "good money after bad." Again, the shoes look great, but they are too big and getting the right size is impossible without spending more. Also, shipping took forever. I'm giving a two-star review because the customer service was prompt and courteous even if unhelpful in the end.

My experience was great! My shoes arrived within the time frame that I was told and once they arrived it was exactly as I expected. Even though I had to get a bigger size, the staff was extremely helpful with me getting the right size that I needed. They also responded to me very quickly! Thanks so very much for the GREAT customer service and support that was provided to me!

I recently bought a pair of black ortho balance sneakers.
This company provided great service by keeping me updated until delivery. The sneakers were exactly as expected, very comfortable. I would buy from them again.

Customer service is excellent, sorting out a larger size was no trouble for Susan. Nice to know in this day and age you can deal with a real person. Tge trainers are lovely btw , I just should have got a size larger. Thanks so much .

Great looking shoes and for reasonable price, I had to change for a bit bigger size, but they are comfortable and soles are so soft. Will buy again.

The shoe is extremely comfortable. I recently had foot surgery, and needed a shoe I could walk and stand in up to a 12 hour day, and the Omega Walk Ortho Balance are perfect!!😃 Their customer service went above and beyond. Be sure to verify the size guide, and order one size up 👍

These trainers are amazing! They are so comfortable and so light weight.
Absolutely brilliant quality for the price. Highly recommend them.

My experience with them was satisfied. I had to return a shoe I bought which was tight and they were happy to exchange it for me. And their customer support was amazing.

I admire the Omegawalk biz ethics that I putted address my address by mistake and they send new item without any charge. Especially Ms. Susan helped a lot. Hope to have them business again.

Order these shoes due to an injury and I was so pleased with the customer service. The shoes came earlier than expected (to the UK) and are a lovely style

My shoe came apart from the
Bottoms. The toe flipped down and I almost tripped.. The side came unglued as well.I have used show glue to fix it .I need a new pair thanks

I had to write a 5 star review or they were going to charge me to return the unworn shoes for a replacement. Glad I was able to come back and edit this after the replacement was sent. One pair I got was true to size and super comfortable and the other pair that I received were not quite what I was expecting. In the email I was told if I gave a 5 star review they’d replace them free of charge after arguing back and forth.

If I could give a 10 stars I would. The customet service we received was outstanding. Our sneakers didnt fit quite right and I reached out to customer service and they responded to our concern quickly and provided a very reasonable solution that left us very satisfied. A customer service encounter like this is so rare nowadays, it really blew me away.

Beyond the amazing service we received, Omega walk sneakers are very comfortable, reasonably priced and have a great color selection. My mom and I both love our new sneakers. I highly recommend Omega Sneakers.