I found the website easy to navigate and very informative. The shoes are exactly what I had been looking for as I have very high arches and plantar fasciitis. I wanted shoes that I could comfortably w... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
ordered from Omega Walk a month ago, but my order never arrived. I contacted them repeatedly for three weeks, sending emails every other day, but all I received were automated replies. I really wish... Zobacz więcej
I ordered a pair for my mom who has mild arthritis in her hip and she loved them even though they were a little snug but costumer service was great and got back to me right away
Ordered a pair of shoes which looked beautiful online. They arrived in good time and they look great! I unfortunately ordered the wrong size but they have been very easy to communicate with and... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Shop online for exclusive women's shoes, heels, wedges, sandals, sneakers & flats Shoes starting as low as $29.85 plus Free Shipping worldwide ...
Dane kontaktowe
Singapur
- help@omegawalk.com
- omegawalk.com
Odpowiada na 22% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 miesiąca
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Shoes were to small
Shoes were to small. Tried to return didn't want to give my full refund. Scammers and only want money. Quality is terrible.
Ordering shoes
I ordered my normal size but they were too small. I emailed customer services who responded straight away and kindly offered to rectify this at no cost to me if I left a 5* review, which of course I have as they have been really helpful.
Im looking forward to receiving my new shoes.
Excellent service and great product
I recently purchased the Ortho Balance supports from Omega Walk and couldn't be happier. The product itself is high quality, but what really stood out was the customer service. I received a incredibly swift response to my inquiry and they provided a solution immediately. It’s rare to find such efficient support these days. Highly recommended!
Great customer service
I recently ordered a pair of shoes from this site and was really impressed with the overall experience. The shoes arrived quickly and the style was exactly as pictured—super cute and well-made.
Unfortunately, the fit was a bit small for me, so I’d recommend considering sizing up if you’re between sizes. That said, customer service was responsive and easy to work with, which made the situation much smoother.
Overall, I’d still recommend this shop for their designs and helpful support!
Overall costumer service was great!
Overall costumer service was great!! . But when I originally got the shoe it was so small I waited 2 weeks when I needed them fast because of work. They offered to send me another pair but I have to pay for shipping so I told them I cannot do that and they helped by sending me another pair for free it’s still in transit
Bliss Walk trainers
Ordered a size 3(36)was sent a (35) to small.Got in touch and they are sending me a size 4.also don't have to return other ones.looking forward to receiving them.Lovely trainers just what I need for my job in a care home .Great customer service thank you.
Nice quality shoes
Nice quality shoes. Easy to work with business. Good experience.
Ordered two pairs of shoes neither fit…
Ordered two pairs of shoes neither fit properly. Tried to return was told to keep shoes and they would send me the proper size for an additional $12. I know have three pairs of shoes that don't fit . Contacted the company without response. She is aren't properly sized and communicating with them is awful
Amazing shoes
Amazing shoes! Unfortunately a little too small but customer service was amazing, very helpful and quick to get back to me. They’ll be sending a replacement to make up for it! Thank you so much.
Good customer service
I ordered a pair of trainers from Omega Walk, but then needed to change the style due to a newly diagnosed foot problem. Head of Customer Service, Susan Brown has been very responsive and helpful in email exchanges. I've had no trouble in replacing the style and was not required to send the original order back due to the high return cost. The only further payment expected was for shipping the replacement trainer. All in all I found the experience
straightforward and fair.
SCAM: no shoes, hacked card, disputing charges
Almost 6 weeks after ordering…still no shoes…even though they claim they delivered 4 pairs of shoes in my mailbox 2 weeks ago. Could have tried to make the lie believable by saying it was left on my porch. Multiple emails sent…no resolution. Then I put in a find my mail order through the tracking app disguised as USPS…when I put my info in to have it redelivered & my card got hacked. So now I have no shoes, had to do a dispute for charges with my bank & will have to go on my only day off to get a new debit card this week! This company & anyone associated with this scam can eat a bowl of d!€ks!!
Im very happy with the service that I…
Im very happy with the service that I was giving any questuons/ problems I had they handled quickly I will definietly be shopping again and teller other co workers to order from this company
I love these shoes so much
I love these shoes so much. They are light with a nice wide toe base and the colors are fun too. Customer service is also excellent and an exchange was super easy. Polite and efficient people.
Exquisite product accompanied by…
Exquisite product accompanied by excellent service. As a nurse, I needed a shoe that could support my feet during my 12-hour shift, and Omegawalk really got me an all-purpose, daily-wear Ortho walk to help. Thanks
Shoes are comfortable service is great
Shoes are comfortable service is great. Just take a while to get the shoes but everything else is good.
Order 2 months ago still not got the trainers!
Purchased trainers on 04.03.26 paid extra for first class delivery - still not received and needless to say it is now too late, refund still not issued claiming with the courier, £42.95 for nothing and whilst I am in communication with Susan Brown (head of customer service 🤷♀️) and swifter rectification might have fixed this review.
Do not use!
Great trainers
Great trainers, comfortable and well made. Excellent for long walks or standing on your feet for many hours.
Great shoes
Loved the shoes, they are very light, padded and comfortable. However the size is wrong. I contacted customer service and they are sending out a replacement. Has been a great experience.
I am very happy with my purchase
I am very happy with my purchase. I was looking for a comfortable shoe for work and this shoe work beat for me. The customer service was also very helpful. Thank you so much for making it easy for me.
I ended up picking the wrong size and…
I ended up picking the wrong size and the company was very helpful to me and arranging for me to get the right size. The shoes are lightweight and look great.
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