Switched my Nina’s food because I could see she was slowing down and getting sluggish and honestly thought I was just age since she’s turning 12. I was always interested in Ollie and was able to make... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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Excellent food, my dog loves it and he has lost weight without him struggling. Package always arrives perfectly fine and right at my door. The different flavors keep my dog happy and wanting to try mo... Zobacz więcej
When my pup came to me he was a picky eater. I wanted to feed him healthy food but cooking it myself quickly became overwhelming. I chose Ollie because of its ingredients and convenience. My dog loved... Zobacz więcej
I have always found Ollie's customer service (CS) folks easy to deal with. I haven't had many problems, and almost all were minor issues. No matter the problem, your CS reps are always professional, k... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
Founded in 2016, Ollie believes dogs deserve to live the best life possible. That's why we’re on a mission to drive the dog wellbeing revolution through food, science, data and fresh thinking. Our recipes are developed by chefs, vets, and food scientists, and backed by vet nutritionists. We use data from hundreds of thousands of dogs to supercharge our innovation to deliver the best possible experience for you and your dog.
Dane kontaktowe
Stany Zjednoczone
- ollie.com
4,6
Doskonała
11 tys. recenzji
Odpowiada na 98% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I’m just so happy switching from…
I’m just so happy switching from Farmers dogs food to OLLIE. My dog loves it so I’m very happy with everything
25 stycznia 2026
Opinia niezależna
Odpowiedź od Ollie
Thank you so much! We’re thrilled to hear that your pup is loving Ollie and that the switch has been such a positive experience for both of you. Your happiness truly means a lot to us, and we’re so glad to be part of your dog’s mealtime routine! 🐾
From the first box
From the first box, Ralph devoured his meals with excitement, and we’ve seen real improvements,firmer stools, no more tummy troubles, a shinier coat, and boundless energy for our daily walks. The fresh, human-grade ingredients make me feel confident I’m giving him the best nutrition for his active prime years. The easy deliveries and portion control are a huge win for our busy routine. Ralph is thriving on Ollie ,we’re hooked for life!
24 marca 2026
Opinia niezależna
Odpowiedź od Ollie
Thank you so much for sharing Ralph’s story! We’re thrilled to hear he’s thriving—shinier coat, firmer stools, and all that extra energy sound amazing! 🐾
It’s wonderful to know the fresh, human-grade ingredients and convenient delivery are making such a positive difference for both Ralph and your routine. We’re so happy to be part of his prime years, and we’re honored to have you both as part of the Ollie family for life!
Great fast customer service and good…
Great fast customer service and good food
22 marca 2026
Opinia niezależna
Odpowiedź od Ollie
Thanks so much for your kind words! We’re so happy to hear you’ve had a great experience with our customer service and that your pup is enjoying the food. It truly means a lot to us! 😊
Ease of speaking to a knowledgeable…
Ease of speaking to a knowledgeable person….
21 marca 2026
Opinia niezależna
Odpowiedź od Ollie
We truly take pride in providing the best customer service possible, and it means a lot to hear that you found it easy to connect with a knowledgeable Canine Care Advocate. Our goal is always to give our pack members a seamless, world-class experience every step of the way.
Very friendly and knowledgeable
Very friendly, helpful and knowledgeable. Made things easy and comfortable
21 marca 2026
Opinia niezależna
Odpowiedź od Ollie
We’re so glad to hear our team was friendly, helpful, and knowledgeable—and that we could make the whole experience easy peasy lemon squeezy for you 😊 That’s exactly the kind of smooth, stress-free support we aim to provide every time.
Ollie is amazing!
Buddy loves the food and if you have any questions the support they give you is amazing!
21 marca 2026
Opinia niezależna
Odpowiedź od Ollie
Thank you so much! We’re thrilled to hear that Buddy loves his food and that our support has been helpful. 🐾 We’re always here for any questions and love making mealtime enjoyable for both you and your pup!
Friendly people who fix issues
I called the company because my Dog Tipsy was still hungry and had lost a little weight with her starting feeding plan. Called and Brianna listened to my concern, let me know what my options were and then upped the calories and feeding plan for my dog Tipsy. It took less than 10 min. A really surprisingly pleasant easy call and fix. Nice people, and clear communication.
20 marca 2026
Opinia niezależna
Odpowiedź od Ollie
Thank you so much for sharing your experience! We’re so glad Brianna was able to help Tipsy so quickly and make the adjustment to her feeding plan. 🐾
It’s wonderful to hear the call was easy, pleasant, and clear—that’s exactly what we aim for. We love helping pups thrive and are thrilled Tipsy is on the right track!
Odpowiedź od Ollie
Thank you! We’re so glad to hear that one call was all it took—we always aim to make things simple and stress-free for you and your pup! 🐾
Buyer beware!!!
Buyer beware!!!! There is no " trying this product one time"
They will somehow automatically enroll you in automatically shipments of 175$ !
I never agreed to an autoship. I selected the option for one package of "4 to try", next thing I know, I have an email alert that 14 packages are shipping for $175.
20 marca 2026
Opinia niezależna
Odpowiedź od Ollie
Thank you for taking the time to share your experience, we’re really sorry for the frustration this caused.
We understand how surprising and upsetting it can feel to receive a larger order than expected, especially if you were intending to try just one shipment. We want to be as transparent as possible with how our service works. At the time of sign-up, we send a welcome email that outlines that our plans are subscription-based, including details about the upcoming second delivery, what it will include, and the expected price. We also send a reminder email before the next order is processed so there’s an opportunity to make changes, delay, or cancel if needed.
That said, we recognize that this may not have been clear in your experience, and we truly appreciate the feedback, it helps us improve how we communicate with our customers.
If you have any remaining questions or need help with your account, please don’t hesitate to reach out. We’re always happy to assist.
We wish you and your pup all the very best moving forward.
All the food is frozen solid…
All the food is frozen solid when it arrives. They pack better than ever now. Food is great and doggies are loving 😀🤤 it.
Love Ollie food.
20 marca 2026
Opinia niezależna
Odpowiedź od Ollie
Thank you so much! We’re thrilled to hear your pup is loving the food 😄🐾 and that it’s arriving perfectly frozen. We’ve worked hard on the packaging, so it’s wonderful to know it’s making a difference. We truly appreciate your support and love having you in the Ollie family!
LOVE IT
Was very impressed with the delivery and the love my dogs have for this food
19 marca 2026
Opinia niezależna
Odpowiedź od Ollie
We’re so happy to hear that the delivery met your expectations and that your dogs are enjoying their meals so much. Knowing they’re loving every bite is exactly what we hope for.
We really appreciate you sharing your experience and being a part of our pack!
We love Ollie but use more Dry Ice!!
We love the fresh food and our dog Ellie Mae really loves the fresh food. Licks the bowl clean. And we love how easy the ordering and delivery options are thru the app and online. However, Ollie needs to use more Dry Ice to ensure that their product is frozen upon delivery! We have had some issues with this in past deliveries. One or two bags of dry ice is not enough especially when there is nothing in the bags when we receive the order. And UPS does not care if they deliver on time, told me it is not their responsibility that it is Ollie's to ensure that their product is frozen when delivered even if it is delivered late. Just use more Dry ice Ollie!!
19 marca 2026
Opinia niezależna
Odpowiedź od Ollie
Thank you so much for your thoughtful feedback, we’re thrilled to hear that Ellie Mae is loving her meals and licking the bowl clean! It also means a lot to know that you’re enjoying the ease of ordering and delivery through our app and website.
That said, we’re very sorry to hear about the issues you’ve experienced with your deliveries arriving without enough dry ice. We completely understand your concern, keeping the food properly frozen during transit is incredibly important, and we never want you to feel uncertain about the quality of what you’re receiving.
You’re absolutely right that ensuring the product arrives in the proper condition is our responsibility, regardless of any carrier delays. Your feedback about increasing the amount of dry ice is appreciated, and we will be sharing this directly with our fulfillment team as we continue to improve our packaging and shipping process.
If you ever receive an order that arrives thawed or not in ideal condition, please don’t hesitate to reach out to us right away, we’ll always make it right.
Thank you again for your honest feedback and for being part of the Ollie pack. Give Ellie Mae an extra cuddle from us!
A perfect fit!
A wonderful grade a product that has been a saving factor in our dog Holly. She has many allergies and Ollie has worked with us to find a formula just for her. So kind and great customer service. Even when we had to pause it for a problem she was having...and then restarted without delay. Thank you Ollie.
19 marca 2026
Opinia niezależna
Odpowiedź od Ollie
Thank you so much for sharing Holly’s story! We’re thrilled to hear that Ollie has been able to help with her allergies and that you’ve found a formula that works just for her. 🐾
We’re so glad our team could support you through the pause and restart—making mealtime safe, healthy, and stress-free for Holly is exactly what we aim for. Thank you for trusting us with her nutrition!
I was charged unexpectedly
I was charged unexpectedly. I thought I have cancelled it and was not receiving any for couple of months. Then suddenly I was charged. Sadly it was late for me to get refund. You could have verified first because the money you deducted on my account was supposed to go to a very important bill.
13 marca 2026
Opinia niezależna
Odpowiedź od Ollie
Thank you for sharing your experience, we’re truly sorry to hear about this situation.
We never want to put our customers in a difficult financial position, especially when it comes to unexpected charges. We completely understand how important it is to plan for essential expenses, and we’re very sorry for the stress this caused.
To help keep our customers informed, we do send an email notification before an order is prepared. This email includes the upcoming processing date and provides a window of time to make any changes, delay, or cancel the order if needed. Our goal is to ensure there are no surprises and that you have full control over your deliveries.
That said, we understand that this may not have been your experience, and we truly appreciate you bringing it to our attention. If there’s anything we can do to further assist or review your account, please don’t hesitate to reach out, we’re here to help.
We sincerely wish you all the best moving forward.
Service is exceptional
Service is exceptional. The food is suitable for my puppy and 6 year old. Helps with their allergies and they love all the choices of food and treats.
17 marca 2026
Opinia niezależna
Odpowiedź od Ollie
Thank you so much for your kind words—we truly appreciate you taking the time to share your experience!
We’re so happy to hear that both your puppy and your 6-year-old are loving the meals and treats, and that the food has been helping with their allergies. That’s exactly what we aim for—happy, healthy pups with options they’re excited about.
It means a lot to know our service has met your expectations as well. Give your dogs some extra belly rubs from all of us! 🐾
Good time left in good lace
17 marca 2026
Opinia niezależna
Odpowiedź od Ollie
Thank you so much for taking the time to write this review! Our tails wag to hear you and your pup had a great delivery experience! Please give your sweet pup some love from us here at Ollie.
Great shipment of fresh food
Great shipment of fresh food, frozen and my dog loves it!
17 marca 2026
Opinia niezależna
Odpowiedź od Ollie
Thank you so much! We’re happy to hear everything arrived fresh, frozen, and ready to impress your pup (who clearly has excellent taste).
Nothing makes us happier than a clean bowl and a happy dog, so this truly made our day.
Thanks for being part of the pack, and give your pup an extra treat for us!
Very knowledgeable and polite
Very knowledgeable and polite. Thank You
17 marca 2026
Opinia niezależna
Odpowiedź od Ollie
Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience and felt well taken care of. We really appreciate your support! 🐾
No only is Ollie superior pet food
No only is Ollie superior pet food, but the staff is helpful, friendly and accommodating. It's the only pet food I buy.
17 marca 2026
Opinia niezależna
Odpowiedź od Ollie
Okay, this one really got our tails wagging—thank you! Knowing Ollie is your go-to (and only!) choice is the kind of compliment we fetch for every day
And hearing that our team has been helpful and friendly? That’s the cherry on top. We’re always here to make things easy and keep both you and your pup happy.
Thanks for being such an awesome part of the pack!
I love this company
I love this company. They seem to be truly committed to the health of pets, providing a kind working environment and sustainable packaging for a healthier planet. I see and appreciate these efforts.
17 marca 2026
Opinia niezależna
Odpowiedź od Ollie
Thank you so much for sharing this! 💛
We’re thrilled to hear that our commitment to pet health, sustainability, and creating a positive work environment resonates with you. It really means a lot to us to know our efforts are noticed and appreciated. Your support helps us keep doing what we love—caring for pets and the planet! 🐾
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