Olivia Bottega | Online Bridal Shop Recenzje 

297
Wynik TrustScore: 4.5 na 5

4,3

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Oceniono na 5 z 5

I had an AMAZING expirience with Olivia Bottega. I'm a plus size bride and the fact that the dresses were made to custom size without any extra charge was top tier service. They were kind, communicati... Zobacz więcej

Oceniono na 5 z 5

My dress is absolutely stunning, I had a great experience with their customer service team as well. I ordered my dress really close to the wedding and contacted their team making sure it would be done... Zobacz więcej

Oceniono na 3 z 5

It took a long time for the payment system to work but the customer service team worked hard to make it right. They do take a long time to custom order so plan accordingly. The dress I received was sl... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

My dress was truly a dream come true. 🤍✨ I absolutely loved every detail—the design, the quality, and especially how beautifully it looked on me. I felt gorgeous, elegant, and absolutely stunning.... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Salon ślubny

Napisane przez firmę

Online bridal store of custom made wedding dresses ✈️ FREE USA & Worldwide Delivery ❤️ Wide size range & custom size ⭐️ Shop collection of unique wedding and formal dresses & accessories in our online boutique ⭐️ Shop your dream dress online now!


Dane kontaktowe

4,3

Doskonała

Wynik TrustScore: 4.5 na 5

297 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Odpowiada na 87% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 miesiąca

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4,3

Wszystkie recenzje

(297)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 56

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Oceniono na 2 z 5

Custom Fit Was Disappointing Despite On-Time Delivery

The dress arrived on time and the quality is generally decent, but communication throughout the process was lacking. I never received any updates or progress emails until it suddenly shipped. For a custom fit wedding dress order, even a simple “in production” update would have been appreciated.

My biggest issue is with the fit/design of the lace-up back. The dress appears to have been made with the bodice already at its tightest setting, which leaves almost no flexibility to tighten it further for support, shaping, or fit adjustments. Unfortunately, this made the fit much less flattering than expected and means I will likely need significant alterations despite ordering a custom-fit gown.

Unfortunately, current political tariff issues added roughly 30% to the cost which would have been non refundable and charged again on any remakes, which made pursuing a return financially unappealing in my case.

Overall, I appreciated that the dress arrived on time, but I expected better communication and a more functional fit for a custom-made dress.

19 lutego 2026
Logo Olivia Bottega | Online Bridal Shop

Odpowiedź od Olivia Bottega | Online Bridal Shop

Dear Alexis, thank you for your honest feedback.

We also completely understand your concerns regarding communication. We are a private made-to-order production company, and after an order is placed we always confirm all details and provide an estimated delivery timeframe. While we do not currently send frequent automatic production updates, brides are always welcome to contact us at any stage for an update, and we always do our best to respond and help as quickly as possible.

Regarding the lace-up back, the opening between the corset sides can vary depending on body proportions and how measurements distribute across the silhouette, and we do mention this on our website as well. Our dresses are made based on provided measurements rather than a full in-person couture fitting.

Please feel free to contact us directly, we would be happy to help find a solution for this issue.

Oceniono na 5 z 5

Dress was an absolute stunner!!

I bought my dress a year and half ago and received it so fast! I believe it was about 6-7w. I wore for my wedding on 4/24/26 and it was stunning!! Everyone was in awe with it. The quality is fantastic. I would definitely recommend them to any bride.

Customer service was amazing when I needed it during the ordering and shipping process.

24 kwietnia 2026
Opinia niezależna
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Odpowiedź od Olivia Bottega | Online Bridal Shop

Dear Stacey, thank you so much for your sweet review !

We’re honestly so happy to hear that you loved your dress and felt beautiful on your wedding day. Reading messages like this truly makes our whole team smile . Thank you for trusting us with such an important moment in your life.

And thank you so much for the lovely photos you sent us, we absolutely loved seeing you in the dress

Wishing you a beautiful and happy married life!

Oceniono na 5 z 5

My Very Comfortable Wedding Dress

Absolutely stunning wedding dress! The quality, fit, and attention to detail exceeded all expectations. It felt elegant, comfortable, and truly made the day even more special. I received so many compliments and couldn’t have imagined a more perfect dress. Highly recommend!

10 kwietnia 2026
Opinia niezależna
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Odpowiedź od Olivia Bottega | Online Bridal Shop

Danisis, thank you so much for your kind words

We’re truly happy to hear that the dress exceeded your expectations and made your special day feel even more magical. Knowing that you felt beautiful, comfortable, and received so many compliments means the world to our whole team.

Thank you for trusting us with such an important moment in your life and for recommending us to other brides ✨

Wishing you so much happiness and love in your married life

Oceniono na 5 z 5

10/10 🤩

my dress is absolutely perfect, i can’t wait to wear it on my wedding day!! shipping was simple & quick, and a representative was in contact with me throughout the process while my dress was being made.

7 stycznia 2026
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Odpowiedź od Olivia Bottega | Online Bridal Shop

Dear Madalen, thank you so much ✨

We’re so happy you love your dress!! It truly means the world to us, and we can’t wait for you to wear it on your wedding day 🥹

Oceniono na 5 z 5

The vintage midi dress of my dreams 💖

I ordered a custom sized Hellebore dress late last year. From ordering until delivery took around 2 months. I did not need any alterations which was great! ✨️ My customer service rep (Anastasia) was very helpful and communicative. I have zero problems and I felt amazing on my wedding day. I would highly recommend! 🌸✨️❤️

10 marca 2026
Opinia niezależna
Oceniono na 5 z 5

The dress was exactly what I was…

The dress was exactly what I was expecting and fit me perfectly. I didn't get custom sizing just to use the sizing chart and my measurements and I was ecstatic when everything turned out perfect. I was super nervous buying online without being able to try it on but I got really lucky.

10 grudnia 2025
Oceniono na 5 z 5

Perfect Spring wedding dress in Vegas

I had a great experience with this dress. It was perfect for a Spring Vegas Wedding. I ordered a size 20 and then lost a little weight therefore I had it altered. The shoulders were taken up an inch and she tacked the bust line as I did not want as much cleavage showing. The lace on the sleeves was a bit itchy so Anastasia has some tulle sent to me so I could have it sew into the arms by my seamstress. I ended up not doing that but I felt the effort to resolve the issue was sufficient. I got used to the sleeve and felt comfortable in the dress for the duration of the wedding and the after festivities.

5 marca 2026
Opinia niezależna
Oceniono na 5 z 5

The wedding dress of my dream

This was truly the wedding dress of my dreams. It was made and tailored perfectly for me, and from the moment I first tried it on, I fell in love with it. I felt incredibly beautiful wearing it on my wedding day.

The dress fit me perfectly and looked exactly how I had imagined my dream dress would be. I’m very grateful for the care, attention to detail, and beautiful work that went into creating it. Thank you so much for making such a special dress for one of the most important days of my life.

19 lutego 2026
Oceniono na 5 z 5

I'd buy a dozen if I could, they're perfect!

My dress is custom fitted and fantastic and the customer support was wonderful help. They are very clear with measurements they need for an exact fot on your dress. The quality of the dress and fabric is top notch and the finishes are elegant and perfect. I bought my dress in March of 2024 and they let me wait over 6 months before I sent in my measurements so that I was closer to the wedding before I got it made. I love everything about it! It's my dream 🥰

27 listopada 2025
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Odpowiedź od Olivia Bottega | Online Bridal Shop

Ahhhh this made us smile so much 🥹

We’re truly so happy that you loved your dress and that everything, from the fit to the fabric and details, met your expectations. It also means a lot to hear that our team was able to help make the process comfortable and clear for you

Thank you for trusting us with such an important moment in your life.

Oceniono na 5 z 5

Stunning dress, great delivery

Absolutely stunning dress, so comfortable and flattering! The order & delivery was flawless - I was really worried about ordering my dress online but I would 100% do it again. Quick and easy delivery, great comms!

10 maja 2025
Opinia niezależna
Oceniono na 5 z 5

This dress is absolutely stunning

This dress is absolutely stunning — romantic, elegant, and effortlessly graceful. The delicate lace details and flattering silhouette create a soft, ethereal look, while the light, airy design gives it beautiful movement. It feels timeless yet modern, the kind of gown that makes a bride glow from every angle. ✨

1 lutego 2026
Opinia niezależna
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Odpowiedź od Olivia Bottega | Online Bridal Shop

Dear Betsy!
Wow - your description of this dress took our breath away! ✨ Reading your words about its grace, movement, and that soft, ethereal glow truly made our entire team smile. You beautifully expressed exactly what we hope every bride feels: timeless, radiant, and effortlessly elegant.
Thank you for letting us be part of your story 🤩

Wishing you a lifetime of beautiful moments,

With heartfelt thanks,
Mary
Olivia Bottega Team

Oceniono na 5 z 5

Fast turnaround, perfect dress

Alyona and the team were so helpful and supportive in my quick turnaround. She was so responsive and helpful in guiding us through the process for a quick delivery. Iw as still able to wear the dress of my dreams even with a 7 week engagement. The dress was absolutely perfect and completely fit the vibe of the day. The pockets were clutch too!

18 stycznia 2026
Opinia niezależna
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Odpowiedź od Olivia Bottega | Online Bridal Shop

Dear Stephi!
We are absolutely THRILLED to read your review! Thank you so much for your kind words - stories like yours are why we do what we do.

A huge shoutout to Alyona and our team! We’re so glad they could help guide you through the process and make sure your dream dress arrived in time for your 7-week engagement. That’s no small feat, and we’re over the moon knowing the dress fit the vibe of your day perfectly (and yes - pockets are always a win! 🙌).

If you ever feel like sharing a photo of your special day, we’d be honored to see you shining in your dress. Tag us @OliviaBottega - we’d love to celebrate with you!

Wishing you both a lifetime of happiness and many more “clutch” moments ahead.

With love and gratitude,
Mary
Olivia Bottega Team

Oceniono na 4 z 5

Your customer service was excellent and…

Your customer service was excellent and the dress really is perfect.

28 października 2025
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Odpowiedź od Olivia Bottega | Online Bridal Shop

Dear Sonia!
We are absolutely thrilled to hear that you loved both our customer service and your perfect dress! Reading your kind words truly made our team smile.

Thank you for trusting us with such a special moment - we are honored to have been part of your journey.

Wishing you endless happiness ahead!

Warmly,
Mary
Olivia Bottega Team

Oceniono na 5 z 5

After I submitted my purchase

After I submitted my purchase, I was emailed by someone one the team to verify my measurements. My dress came early, and IT WAS amazing! I felt BEAUTIFUL! It fit perfectly and I received many compliments.

Add an option to add pictures! I’d totally share mine.

20 października 2025
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Odpowiedź od Olivia Bottega | Online Bridal Shop

Dear Syrenthia!
We are absolutely THRILLED to hear your dress arrived early and made you feel as beautiful as you are! 🥳 Thank you for sharing your experience – it means the world to our team to know that the extra care with measurements paid off and that you received so many compliments!

We're so honored to have been part of your special day and wish you a lifetime of happiness ahead.

With love & sparkle,
Mary
Olivia Bottega Team

Oceniono na 5 z 5

Rushed Ordered GREAT Customer Service

I had a very short window to get my dress in and the team was AMAZING with getting it to me on time with a rush order. They were very responsive and the dress came RIGHT on time. I only wish I could wear my dress more because it is so beautiful.

3 października 2025
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Odpowiedź od Olivia Bottega | Online Bridal Shop

Dear Dominique!
WOW - thank you so much for your amazing review! We're absolutely thrilled we could help you get your dream dress in time, especially with a rush window. It means the world to hear you loved our team's responsiveness and that everything arrived right when you needed it!

We're even more touched that you wish you could wear your dress more - that's the highest compliment a designer could ask for! 🥰

If you ever do get the chance to bring it out again (anniversary shoot, vow renewal, or just a fabulous Tuesday!), we'd love to see you shine in it. Tag us @OliviaBottega so we can celebrate with you!

Wishing you a lifetime of beautiful moments - both in and out of that gown.

With gratitude,
Mary
Olivia Bottega Team

Oceniono na 5 z 5

Best Dress Ever

Best Dress Ever! I was able to get the best of both worlds when I purchased this dress for my reception. When we were announced as Mr. and Mrs. French, I came out wearing my new cute flirty dress, and there were gasps, exclamations of, "oh my gosh!", and screams of excitement! I loved every moment spent in it and wish I could find a million occasions to wear it again. Thank you! The quality is perfection; it is strong, durable, full, and fit like a glove. I had it altered to be a bit longer for dancing without worrying about it being too short. Perfect!

9 października 2025
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Odpowiedź od Olivia Bottega | Online Bridal Shop

Dear Taylor!
We are absolutely thrilled by your review! Thank you for letting us be part of such a special memory. We're so honored you chose Olivia Bottega to help you shine during your reception, and we love that the dress felt strong, durable, and perfectly "you."

Wishing you both endless happiness and many more show-stopping entrances in life!

With love and gratitude,
Mary
Olivia Bottega Team

Oceniono na 5 z 5

I had a great experience with my custom…

I had a great experience with my custom dress order! They helped along the way and the dress is beautiful and was delivered on time and in great condition.

6 stycznia 2026
Opinia niezależna
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Odpowiedź od Olivia Bottega | Online Bridal Shop

Dear Sabrina!
We're absolutely thrilled to hear you had a great experience with your custom dress and that it arrived beautifully and right on time! Helping bring your vision to life is what we love most, and we're so honored you chose Olivia Bottega for your special day.

Wishing you all the happiness as you celebrate in your gorgeous gown!

With gratitude,
Mary
Olivia Bottega Team

Oceniono na 5 z 5

The best customer service

The best customer service I have ever received from a company was from Olivia Bottega. I had to switch my original dress, and the team at OB helped me decide on my perfect replacement. They worked with me to find something available in my size, last minute (not because of anything on their end, I just waited too long to buy a dress!), that they could ship to me for my wedding. They answered my emails promptly and gave me tons of dress recommendations and personal opinions until I found the perfect dress for me!

29 września 2025
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Odpowiedź od Olivia Bottega | Online Bridal Shop

Dear Kathrine!
WOW – thank you SO much for this incredibly kind and thoughtful review! We're absolutely thrilled to hear that our team could help you find your perfect dress, especially with a last-minute switch. We know how important that final "yes to the dress" moment is, and we're just so happy we could be part of yours!

Your trust means the world to us, and we're honored you chose Olivia Bottega for your special day. We hope you felt as beautiful as you looked!

If you're comfortable sharing, we'd love to see a photo of you in your gown – tag us @OliviaBottega so we can celebrate with you!

Wishing you a lifetime of love and happiness,
With love,
Mary
Olivia Bottega Team

Oceniono na 1 z 5

Did not arrive at all

I ordered a dress which said it would be ready in 8 weeks and paid extra for a rush order to get it in 6 weeks. I checked in a few weeks later to make sure it would still make it in time and they assured me it would. Then they emailed me the day the dress was supposed to be delivered a week before my wedding to tell me they didn't have the right fabric so the dress wouldn't arrive. I was refunded the price of the dress, but not the extra rush order fee.

13 września 2025
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Odpowiedź od Olivia Bottega | Online Bridal Shop

Dear Bride!
Thank you for bringing this to our attention - we’re truly sorry for the stress and disappointment this caused, especially right before your wedding. We'd like to look into this situation right away.

Please email us directly at ask@oliviabottega.com with your order number so we can investigate what happened and make sure your refund is fully resolved.

We appreciate you sharing your experience and hope we can make this right.

Sincerely,
Mary
Olivia Bottega Team

Oceniono na 1 z 5

The gowns I ordered didn’t arrive

The gowns I ordered didn’t arrive. I received a request to review my purchases so I responded that they hadn’t arrived. Meanwhile I had been emailing regularly asking for a status as I could see the order wasn’t going to arrive. No phone number to call. They responded finally and shipped two new dresses but those arrived late. While the quality of the dresses was good, customer service was not.

3 września 2025
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Odpowiedź od Olivia Bottega | Online Bridal Shop

Dear Michele!
Thank you for taking the time to share your experience. We sincerely apologize for the delays and communication challenges you encountered with your order. We understand how frustrating and stressful this must have been, especially when planning for an important occasion.

We’re glad to hear that the dresses eventually arrived and that the quality met your expectations, though we regret that our service fell short in ensuring a smooth and timely process.

Your feedback is invaluable to us as we continue to improve our customer care and logistics. We are actively working to enhance our response times, shipping transparency, and support channels to better serve our brides in the future.

Sincerely,
Mary
Olivia Bottega Team

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