I ordered a custom sized Hellebore dress late last year. From ordering until delivery took around 2 months. I did not need any alterations which was great! ✨️ My customer service rep (Anastasia) was v... Zobacz więcej
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The dress was exactly what I was expecting and fit me perfectly. I didn't get custom sizing just to use the sizing chart and my measurements and I was ecstatic when everything turned out perfect. I wa... Zobacz więcej
my dress is absolutely perfect, i can’t wait to wear it on my wedding day!! shipping was simple & quick, and a representative was in contact with me throughout the process while my dress was being mad... Zobacz więcej
The gowns I ordered didn’t arrive. I received a request to review my purchases so I responded that they hadn’t arrived. Meanwhile I had been emailing regularly asking for a status as I could see the... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
Online bridal store of custom made wedding dresses ✈️ FREE USA & Worldwide Delivery ❤️ Wide size range & custom size ⭐️ Shop collection of unique wedding and formal dresses & accessories in our online boutique ⭐️ Shop your dream dress online now!
Dane kontaktowe
111 North Market St. Ste101, 95113, San Jose, Stany Zjednoczone
- ask@oliviabottega.com
- oliviabottega.com
Odpowiada na 93% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
My Very Comfortable Wedding Dress
Absolutely stunning wedding dress! The quality, fit, and attention to detail exceeded all expectations. It felt elegant, comfortable, and truly made the day even more special. I received so many compliments and couldn’t have imagined a more perfect dress. Highly recommend!
10/10 🤩
my dress is absolutely perfect, i can’t wait to wear it on my wedding day!! shipping was simple & quick, and a representative was in contact with me throughout the process while my dress was being made.
The vintage midi dress of my dreams 💖
I ordered a custom sized Hellebore dress late last year. From ordering until delivery took around 2 months. I did not need any alterations which was great! ✨️ My customer service rep (Anastasia) was very helpful and communicative. I have zero problems and I felt amazing on my wedding day. I would highly recommend! 🌸✨️❤️
The dress was exactly what I was…
The dress was exactly what I was expecting and fit me perfectly. I didn't get custom sizing just to use the sizing chart and my measurements and I was ecstatic when everything turned out perfect. I was super nervous buying online without being able to try it on but I got really lucky.
Perfect Spring wedding dress in Vegas
I had a great experience with this dress. It was perfect for a Spring Vegas Wedding. I ordered a size 20 and then lost a little weight therefore I had it altered. The shoulders were taken up an inch and she tacked the bust line as I did not want as much cleavage showing. The lace on the sleeves was a bit itchy so Anastasia has some tulle sent to me so I could have it sew into the arms by my seamstress. I ended up not doing that but I felt the effort to resolve the issue was sufficient. I got used to the sleeve and felt comfortable in the dress for the duration of the wedding and the after festivities.
The wedding dress of my dream
This was truly the wedding dress of my dreams. It was made and tailored perfectly for me, and from the moment I first tried it on, I fell in love with it. I felt incredibly beautiful wearing it on my wedding day.
The dress fit me perfectly and looked exactly how I had imagined my dream dress would be. I’m very grateful for the care, attention to detail, and beautiful work that went into creating it. Thank you so much for making such a special dress for one of the most important days of my life.
I'd buy a dozen if I could, they're perfect!
My dress is custom fitted and fantastic and the customer support was wonderful help. They are very clear with measurements they need for an exact fot on your dress. The quality of the dress and fabric is top notch and the finishes are elegant and perfect. I bought my dress in March of 2024 and they let me wait over 6 months before I sent in my measurements so that I was closer to the wedding before I got it made. I love everything about it! It's my dream 🥰
Stunning dress, great delivery
Absolutely stunning dress, so comfortable and flattering! The order & delivery was flawless - I was really worried about ordering my dress online but I would 100% do it again. Quick and easy delivery, great comms!
This dress is absolutely stunning
This dress is absolutely stunning — romantic, elegant, and effortlessly graceful. The delicate lace details and flattering silhouette create a soft, ethereal look, while the light, airy design gives it beautiful movement. It feels timeless yet modern, the kind of gown that makes a bride glow from every angle. ✨

Odpowiedź od Olivia Bottega | Online Bridal Shop
Fast turnaround, perfect dress
Alyona and the team were so helpful and supportive in my quick turnaround. She was so responsive and helpful in guiding us through the process for a quick delivery. Iw as still able to wear the dress of my dreams even with a 7 week engagement. The dress was absolutely perfect and completely fit the vibe of the day. The pockets were clutch too!

Odpowiedź od Olivia Bottega | Online Bridal Shop
Your customer service was excellent and…
Your customer service was excellent and the dress really is perfect.

Odpowiedź od Olivia Bottega | Online Bridal Shop
After I submitted my purchase
After I submitted my purchase, I was emailed by someone one the team to verify my measurements. My dress came early, and IT WAS amazing! I felt BEAUTIFUL! It fit perfectly and I received many compliments.
Add an option to add pictures! I’d totally share mine.

Odpowiedź od Olivia Bottega | Online Bridal Shop
Rushed Ordered GREAT Customer Service
I had a very short window to get my dress in and the team was AMAZING with getting it to me on time with a rush order. They were very responsive and the dress came RIGHT on time. I only wish I could wear my dress more because it is so beautiful.

Odpowiedź od Olivia Bottega | Online Bridal Shop
Best Dress Ever
Best Dress Ever! I was able to get the best of both worlds when I purchased this dress for my reception. When we were announced as Mr. and Mrs. French, I came out wearing my new cute flirty dress, and there were gasps, exclamations of, "oh my gosh!", and screams of excitement! I loved every moment spent in it and wish I could find a million occasions to wear it again. Thank you! The quality is perfection; it is strong, durable, full, and fit like a glove. I had it altered to be a bit longer for dancing without worrying about it being too short. Perfect!

Odpowiedź od Olivia Bottega | Online Bridal Shop
I had a great experience with my custom…
I had a great experience with my custom dress order! They helped along the way and the dress is beautiful and was delivered on time and in great condition.

Odpowiedź od Olivia Bottega | Online Bridal Shop
The best customer service
The best customer service I have ever received from a company was from Olivia Bottega. I had to switch my original dress, and the team at OB helped me decide on my perfect replacement. They worked with me to find something available in my size, last minute (not because of anything on their end, I just waited too long to buy a dress!), that they could ship to me for my wedding. They answered my emails promptly and gave me tons of dress recommendations and personal opinions until I found the perfect dress for me!

Odpowiedź od Olivia Bottega | Online Bridal Shop
Did not arrive at all
I ordered a dress which said it would be ready in 8 weeks and paid extra for a rush order to get it in 6 weeks. I checked in a few weeks later to make sure it would still make it in time and they assured me it would. Then they emailed me the day the dress was supposed to be delivered a week before my wedding to tell me they didn't have the right fabric so the dress wouldn't arrive. I was refunded the price of the dress, but not the extra rush order fee.

Odpowiedź od Olivia Bottega | Online Bridal Shop
The gowns I ordered didn’t arrive
The gowns I ordered didn’t arrive. I received a request to review my purchases so I responded that they hadn’t arrived. Meanwhile I had been emailing regularly asking for a status as I could see the order wasn’t going to arrive. No phone number to call. They responded finally and shipped two new dresses but those arrived late. While the quality of the dresses was good, customer service was not.

Odpowiedź od Olivia Bottega | Online Bridal Shop
Brand new yet TORN!
When the ad for Olivia Bottega popped up, I felt like the brides' dresses were meant for me. I also thought a lot of the designs were fairly matched on the price points. As soon as I saw the Alraune dress, I knew I found my dress. The guide for sending measurements was easy and simple to follow. It was a total of 12 weeks before I was able to try on my dress. I was so excited and happy when it arrived! I carefully opened the box and started to examine every inch of the dress.
To my dismay, the skirt edges were torn throughout the bottom. I was in utter shock that my brand-new dress was already torn straight out the box! I immediately documented through pictures and sent my OB representative an email. I had to once again wait and had to send my dress to a bridal alteration and have the skirt repaired. When the OB representative replied, she mentioned this was an oversight and that the fabric was delicate and unforgiving. It was not an oversight; it was neglect on making sure a brand-new product is show room ready. Also, whoever worked on the dress clearly needs more training and micromanagement from a more experienced seamstress. Most of the dresses OB offers are delicate fabrics. It was really distressing because there is absolutely no reason why the dress was shipped at all in that condition.
In the end OB paid for my alteration bill. It was an unnecessary additional stress I had to endure during an already stressful time, prior to the wedding and finalizing details.
I truly hope OB has raised the bar for more checkpoints in the dress making process. So that a future bride can be excited and happy about their dress, and not disappointed and discouraged.

Odpowiedź od Olivia Bottega | Online Bridal Shop
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