I didn’t realize I had ordered the face cream twice until I saw the shipping confirmation/receipt the next morning. I wrote in, wanting to cancel one of the 3 jar orders. Arti understood me completel... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I received a confirmation email confirming my purchase of an Olavita produce. To my dismay, it was not the product I expected so I contacted the seller. In minutes, I received a reassuring email... Zobacz więcej
Reakcja na opinię
I have very sensitive skin and have to watch what creams I apply, I perceived for 2 weeks but it made my skin itch, unhappy to apply any more obviously the item does not suit me. Perhaps it is my age... Zobacz więcej
Reakcja na opinię
Arti to the rescue....I had inadvertently signed up for a subscription, instead of the one off treat to myself. Unbeknownst until I got an email informing me of an order on the way!! The prompt and g... Zobacz więcej
Reakcja na opinię
4,2
Dobra
252 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
I cancelled the auto ship and they…
I cancelled the auto ship and they continued to ship .Now I have to orders to return.
12 maja 2026
Opinia niezależna
Odpowiedź od Olavitaskin
Hi there,
We’re sorry to hear about your experience.
At this time, we’re unable to locate any order under your name based on the information provided. It’s possible the purchase was made under a different email or through another source.
Please reach out to us at support@olavita.co
with your order details so we can look into this and assist you directly.
— Olavita Customer Support
Good customer service
I was apparently signed up for a subscription without my knowledge, but they very quickly & easily cancelled it, and refunded an order I did not place. Jerry from support was most helpful!
11 maja 2026
Opinia niezależna
Odpowiedź od Olavitaskin
Hi Ella,
Thank you for sharing your experience — we really appreciate it.
We’re glad Jerry was able to assist you with the cancellation and help find a solution.
— Olavita Customer Support
Customer service handled my concerns…
Customer service handled my concerns quickly and effectively.
2 maja 2026
Opinia niezależna
Odpowiedź od Olavitaskin
Hi Brenda,
Thank you for sharing your experience — we truly appreciate it.
we’re glad our team has been able to support you with quick and personal service.
Thank you again for your support.
— Olavita Customer Support
Arti showed me my mistake
Arti showed me my mistake. He cancelled my account for me.
30 kwietnia 2026
Opinia niezależna
Odpowiedź od Olavitaskin
Hi Janet,
Thank you for your kind words — we really appreciate it.
We’re glad to hear your issue was resolved quickly and that you had a great experience with our customer support team.
— Olavita Customer Support
I made an error in ordering one of…
I made an error in ordering one of their products and their customer team facilitated a cancellation and a refund without making me feel badly about it
28 kwietnia 2026
Opinia niezależna
Odpowiedź od Olavitaskin
Hi Maria,
Thank you for sharing your experience.
We’re glad our team was able to help you correct the order and handle the cancellation smoothly — that’s exactly what we aim for.
— Olavita Customer Support
The OLAVITA company has wonderful…
The OLAVITA company has wonderful customer service and a wonderful product. Always answered any questions I had in a timely manner. I am 100% satisfied with the product and the Customer Service that CARLOS gave me.
27 kwietnia 2026
Opinia niezależna
Odpowiedź od Olavitaskin
Hi Carol,
Thank you for your kind words — we truly appreciate it.
We’re glad to hear you’re satisfied with both the product and the support you received. We’ll make sure Carlos sees your feedback as well.
— Olavita Customer Support
Very good customer satisfaction is…Carlos
Very good customer satisfaction is reported! Carlos was so helpful!
27 kwietnia 2026
Opinia niezależna
Odpowiedź od Olavitaskin
Hi Rosalie,
Thank you for your feedback — we really appreciate it.
Great to hear Carlos was able to help you — we’ll be sure to pass this along to him.
— Olavita Customer Support
Sadly my order was incomplete and I…
Sadly my order was incomplete and I have been calling and emailing for a month since my partial product was delivered. I ordered three products yet only two products were delivered. With a month of reaching out to Olavita, I have heard nothing from this company. They were sure to charge me upfront and take my full payment but once delivered you are unable to respond, which leads me to believe that you don't care about your clientele. I am enjoying the two products but the package was all supposed to be used in unison, which is hard to do with only two thirds of my order. I am not sure how to legally start a claim but I will be this week. Very disappointing and very unprofessional
Sandy B.03/25/26
24 marca 2026
Opinia niezależna
Odpowiedź od Olavitaskin
Hi Sandy,
We’ve reviewed your feedback, but we’re currently unable to locate any order under your name or details.
To properly assist you, please reach out to us at support@olavita.co with your order information (order number, email used at checkout, or any confirmation details), and we’ll look into this immediately.
We’re here to help resolve this for you.
— Olavita Customer Support
Frances listened and handle my issue…
Frances listened and handle my issue immediately
thank you
23 kwietnia 2026
Opinia niezależna
Odpowiedź od Olavitaskin
Hi Mary,
Thank you for your feedback — we truly appreciate it.
We’re glad to hear Frances was able to assist you quickly and take care of your issue. We’ll be sure to pass along your kind words.
If you ever need anything, feel free to reach out to us at support@olavita.co
or through our help portal.
— Olavita Customer Support
I felt like the website was impossible…
I felt like the website was impossible to navigate. Once you are in making an order then it keeps adding add ons. I will change this rating once this mess is cleared up. What address do I return product to and also I need a shipping or return invoice.
Thank you
Tami Susha
25 lutego 2026
Opinia niezależna
Odpowiedź od Olavitaskin
Dear Tami,
Thank you for your feedback, and we’re sorry to hear about your experience with the website.
We understand how frustrating this must be and would be happy to assist you with your return, including providing the correct return address and any required documentation.
Please reach out to us directly at support@olavita.co, and our team will guide you through the process and make sure everything is handled properly.
We appreciate your patience and look forward to resolving this for you.
Kind regards,
Olavita Support Team
My problem was resolved.
20 kwietnia 2026
Opinia niezależna
Odpowiedź od Olavitaskin
Hi Karen,
Thank you for your update — we’re glad to hear your issue has been resolved.
If you ever need anything further, please don’t hesitate to reach out to us at support@olavita.co
or through our help portal.
— Olavita Customer Support
Refund
I had to cancel my order the team was very helpful in dealing with my situation and Arti was very kind and gave me a full refund that should be in my account in a few days Thank you
18 kwietnia 2026
Opinia niezależna
Odpowiedź od Olavitaskin
Hi Lydia,
Thank you for your feedback — we really appreciate you taking the time to share your experience.
We’re glad to hear Arti was able to assist you and resolve the situation with care. We’ll be sure to pass along your kind words.
If you need anything further, feel free to reach out to us at support@olavita.co
or through our help portal.
— Olavita Customer Support
Your delivery system was very good and…
Your delivery system was very good and on time
I am canceling my subscription because I want to try other products from other brands. I have no complaints on the products from your company
17 kwietnia 2026
Opinia niezależna
Odpowiedź od Olavitaskin
Hi Linda,
Thank you for your kind feedback — we truly appreciate it.
We’re glad to hear your delivery experience was smooth and on time, and we respect your decision to explore other products.
If you ever decide to return or need any assistance in the future, feel free to reach out to us at support@olavita.co
or through our help portal.
— Olavita Customer Support
Did not cancel my subscription.
I just received another tube of Intense Eye Revive. I have sent several emails asking for cancelation of my subscription and was assured that it was done. I don't understand why they sent and charged another tube of it. I am disabled and this is making me sicker. I cannot seem to get the subscription canceled.
13 kwietnia 2026
Opinia niezależna
Odpowiedź od Olavitaskin
Hi Dianne,
I’m really sorry this happened — I understand how upsetting and stressful this must be, especially given your situation.
This is not the experience we want for you, and we’d like to make sure your subscription is fully handled and no further shipments or charges continue.
You can manage your subscription directly through our self-service portal here:
https://help.olavita.co/session
Or please email us at support@olavita.co, and we will take care of this for you as a priority.
We’re here to help get this resolved.
Very Disappointed in your service
i asked to cancel my account, and have an email that my account waS CANCELLED . I am still being charged for product I am not interested in.
31 marca 2026
Opinia niezależna
Odpowiedź od Olavitaskin
Hi Channa,
I’m really sorry to hear this — especially after you were already told your account was canceled.
That’s definitely not the experience we want for you, and we’d like to look into this right away and make sure everything is fully stopped and corrected.
Can you please reach out to us at support@olavita.co, or use our help portal here so we can review your account and fix this as quickly as possible:
https://help.olavita.co/session
We’ll make this a priority.
I did not request a subscription for…
I did not request a subscription for this product. The amount of product was TINY. Not worth the money. Please cancel all further shipments. I did not request a subscription in the first place!
1 kwietnia 2026
Opinia niezależna
Odpowiedź od Olavitaskin
Hello Louisa,
We’re sorry to hear about your experience and understand your concerns.
Subscriptions are always disclosed at checkout, but we understand this may not have been clear, and we apologize for any confusion caused. We have also reached out to you directly to assist further.
You can manage or cancel your subscription anytime through our self-service portal on our website for immediate control.
Regarding the product size, it is a standard 30ml serum, which is typical for this type of skincare product.
We’d appreciate the opportunity to resolve this for you — please check your email or contact our support team so we can assist further.
Thank you.
DO NOT ORDER FROM THIS COMPANY
DO NOT ORDER FROM THIS COMPANY I received my third shipment, after calling and emailing several times. This is such a scam. When I go into my account transactions it shows the subscription is cancelled after my many emails and phone calls. But, again today I was charged the monthly fee and said product was in shipment. How do I get out of this mess?
8 kwietnia 2026
Opinia niezależna
Odpowiedź od Olavitaskin
Hi Margo,
We recently came across your review and wanted to personally reach out.
We’re truly sorry that your experience with Olavita hasn’t met expectations — this is not the experience we aim to provide. We would really appreciate the opportunity to make this right for you.
If you’re open to it, please reply to this email so we can review your case in detail and work toward a fair resolution.
You can also manage your subscription anytime through our self-service portal here:
https://help.olavita.co/session
From there, you can pause, cancel, or adjust your orders quickly and easily.
We’re here to help and would genuinely value the chance to improve your experience.
Warm regards,
Olavita Customer Care Team
subscribe
I did not appreciate being unaware of this subscription. we are now on 3rd shipment and payment of over $100!
Please cancel immediately and provide a refund for the month of March & April, as I have contacted you requesting
6 lutego 2026
Opinia niezależna
Odpowiedź od Olavitaskin
Hello Gardenia,
We’re sorry to hear about your experience and understand your concerns.
Subscriptions are always disclosed at checkout, but we understand this may not have been clear, and we apologize for any confusion caused. We have also reached out to you directly to assist further.
You can manage or cancel your subscription anytime through our self-service portal on our website for immediate control.
Regarding the product size, it is a standard 30ml serum, which is typical for this type of skincare product.
We’d appreciate the opportunity to resolve this for you — please check your email or contact our support team so we can assist further.
Thank you.
Dear Olivita
Dear Olivita: Thank you for your immediate response. I’m looking forward to my refund of my $44 dollars, Pre-the 90 day cancellation period.—Sincerely, Irene Boyle
7 kwietnia 2026
Opinia niezależna
Odpowiedź od Olavitaskin
Dear Irene 🥰
We thank you so much for your good words!
If you need our assistence do not hesitate to email us at support@olavita.co
Communication was very quick and…
Communication was very quick and helpful.
6 kwietnia 2026
Opinia niezależna
Odpowiedź od Olavitaskin
Hello Rick,
Thank you for your feedback, we really appreciate your good feedback!
If you have any concerns regarding your order, please don’t hesitate to reach out to us at support@olavita.co , and our team will be happy to assist you and find a suitable solution.
Thank you.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.