Had a really great experience on Saturday in Oka Knutsford . We were helped by a lovely team member called Michelle who was knowledgable , helpful and enthusiastic . We found several pieces which fit... Zobacz więcej
Reakcja na opinię
Lokalizacja
Zmień lokalizacjęConservative Building, Manchester Road, WA16 0LT Knutsford, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Davina served us in OKA today, she helped us appeal a faulty item and could not have been more lovely and understanding. She was so helpful and truly invested in OKA and and help me to the best of her... Zobacz więcej
Reakcja na opinię
First time visit to Oka, beautiful pieces throughout the store. Bought two fabulous cushions and big thanks to Davina who helped me choose the right style and colours for my furniture.
Reakcja na opinię
Assistant not very interested in giving a good service. Asked me if I knew what I had come for???. Never asked if I would like it gift wrapped , not interested! I have been into the store before and... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
In the historic town of Knutsford, what was once the Conservative Club is now the impressive home to our beautiful OKA store. Not far from Tatton Park Gardens and Lyme Park – used in the filming of BBC literary dramas – the striking red-brick building provides a stunning backdrop for two floors of our furniture and accessories. High ceilings and traditional mouldings showcase our designs in the best possible setting with the pieces being displayed in seasonal room sets by our talented visual team.
Dane kontaktowe
Conservative Building, Manchester Road, WA16 0LT, Knutsford, Zjednoczone Królestwo
- +44 1565 220020
4,8
Doskonała
301 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Plenty of help at the Knutsford shop
Plenty of help at the Knutsford shop. Arranged delivery (expensive but coming a fair way). Delivery failed as courier knocked on door and left. Didn’t ring doorbell or come to back of house. Someone in, waiting for delivery but didn’t hear knock. Rearranged delivery (had to ring shop) which was very smooth. Elm coffee table looks wonderful in our home.
29 kwietnia 2026
Odpowiedź od OKA - Knutsford
Dear William
Thank you for your review. We’re delighted to hear you had such a great experience at our Knutsford store, and the team were able to help organise redelivery of your order.
We're delighted to hear that you are happy with your Coffee Table and apologise for the inconvenienced you were caused regarding your initial delivery.
Your feedback means a lot to us and we hope that you will visit us again soon.
Kind regards
OKA
Odpowiedź od OKA - Knutsford
Dear Janis,
Thank you for your kind review. We’re so pleased to hear about your visit to our Knutsford store, and we’ll be sure to pass your feedback on to the team.
We hope to welcome you back again soon.
Kind regards,
OKA
Friendly
Friendly, knowledgeable staff who always try to make your shopping experience as positive as possible reflecting that you are a valued customer.
27 kwietnia 2026
Odpowiedź od OKA - Knutsford
Dear Peter
We're happy to hear that the team in Knutsford provided such wonderful assistance during your recent visit. We appreciate you taking the time to acknowledge their excellent service and we hope that you are happy with your new purchase.
We truly appreciate your feedback and we hope to welcome you back soon.
Kind regards
OKA
Odpowiedź od OKA - Knutsford
Dear Mrs Jones
Thank you for your kind review. We’re so pleased to hear about your visit to our Knutsford store, and we’ll be sure to pass your feedback on to the team.
We hope to welcome you back again soon.
Kind regards,
OKA
Really excellent help and service from Ellie & manager…went above & beyond!
Really excellent help and service from Ellie. I was trying to get hold of a couple of lamp bases & shades which were in short supply - shades sold out online in the size I needed and lamp bases only available online. Ellie & Oka Knutsford organised to send their 2 lampshades to me and sent a link for the online purchase of the lamp bases, incorporating the offer Oka had on at the time, inspite of the complications ordering from both online & instore to meet the offer criteria! Both bases and shades arrived promptly a few days later and very happy customer as a result! Thank you again Ellie!
27 kwietnia 2026
Opinia niezależna
Odpowiedź od OKA - Knutsford
Dear Kat,
Thank you for taking the time to leave such a kind review.
We are delighted to hear about your positive experience at our Knutsford store and your wonderful comments about Ellie. It is lovely to know that she was so helpful, and was able to assist with your order of the lamps and shades.
Your feedback is greatly appreciated, and we will be sure to pass on your thanks to her.
Kind regards,
OKA
I had a fantastic experience with Oka
I had a fantastic experience with Oka.
I recently purchased two lamp bases and couldn’t be happier with both the products and the service. Laura was incredibly helpful—she offered thoughtful advice, really understood what I was looking for, and made the whole process smooth and enjoyable. It’s rare to come across such attentive and knowledgeable customer service. I’ll definitely be returning and would highly recommend Oka to anyone looking for beautiful pieces and excellent support.
26 kwietnia 2026
Odpowiedź od OKA - Knutsford
Dear Carolyn
Thank you for taking the time to leave such a kind review.
We are delighted to hear about your positive experience at our Knutsford store and your wonderful comments about Laura. It is lovely to know that she was so helpful and that you are happy with your lamp bases.
We truly appreciate your recommendation, and we will be sure to pass on your thanks to her.
Kind regards,
OKA
Odpowiedź od OKA - Knutsford
Dear Mr Moulton
Thank you for your kind review. We’re so pleased to hear about your visit to our Knutsford store, and we’ll be sure to pass your feedback on to the team.
We hope to welcome you back again soon.
Kind regards,
OKA
Ordered in Beginning of January
Ordered in Beginning of January
Had to pay full amount Delivered
On 27 April Total
£1,700.00 Interest in your pocket
Not mine
Why do we have to pay full amount up front waiting for Stock to come in taking
Four months 🥵
24 kwietnia 2026
Odpowiedź od OKA - Knutsford
Dear Patricia,
Thank you for your review. We are sorry to read about your concerns regarding the lead time and payment for your order.
As this item was placed on a backorder, it required stock to arrive from our supplier before it could be dispatched. We understand that the delay was longer than expected and appreciate your patience while we awaited this. We can see that updates were shared throughout and that your order has now been delivered.
We also understand your comments regarding payment being taken at the time of order, and your feedback has been shared with the relevant teams for review.
Kind regards,
OKA
Really helpful staff and lovely pieces
Really helpful staff and lovely items
21 kwietnia 2026
Opinia niezależna
Odpowiedź od OKA - Knutsford
Dear Lucy
Thank you for your lovely feedback. We’re delighted to hear about your experience in our Knutsford store, and we’ll be sure to pass your kind words on to the team.
We really appreciate your support and hope to welcome you back again soon.
Kind regards,
OKA
Oka Knutsford is fantastic
It’s always a brilliant experience in Oka Knutsford the staff are fantastic, so friendly and helpful. Louise served me yesterday and she’s so good ❤️
18 kwietnia 2026
Opinia niezależna
Odpowiedź od OKA - Knutsford
Dear Viv,
Thank you for your lovely feedback. We’re delighted to hear about your experience in our Knutsford store, and we’ll be sure to pass your kind words on to Louise and the team.
It’s always great to hear from returning customers, and we look forward to welcoming you back again soon.
Kind regards,
OKA
Great experience from start to finish…
Great experience from start to finish also got a call from the shop (knutsford) to check if my delivery had arrived so yes a great experience
2 kwietnia 2026
Odpowiedź od OKA - Knutsford
Dear Cheryl
We're so happy to hear you had a great experience with our Knutsford team, and are pleased to hear that everything went smoothly with your delivery.
We hope that you are happy with your purchase and thank you for sharing your feedback.
Kind regards
OKA
Standard Lamp
I recently purchased a standard lamp plus shade from OKA in Knutsford, East Cheshire. Their assistant Louise was incredibly helpful and kind. Being disabled she brought my purchases to my car. I can’t recommend them highly enough.
1 kwietnia 2026
Odpowiedź od OKA - Knutsford
Dear Didee,
Thank you so much for your kind feedback. We’re delighted to hear about your experience in our Knutsford store, and we’ll be sure to pass your lovely words on to Louise and the team.
It’s wonderful to know you felt so well supported during your visit, and we truly appreciate you taking the time to share your experience. We hope to welcome you back again soon.
Kind regards,
OKA
Beautiful furniture
Beautiful furniture, informed and sensitive advice, helpful and efficient delivery and returns process
1 kwietnia 2026
Odpowiedź od OKA - Knutsford
Dear CalAlt
We're happy to hear that the team in Knutsford provided such wonderful assistance and advice during your recent visit, and we are thrilled that you found our furniture beautiful.
We appreciate you sharing your feedback and hope that you will visit us again.
Kind regards
OKA
Great service (as usual)
I ordered some items in the sale which needed picking up from the Knutsford shop.
Great service from Amanda as usual who also located me an item I had missed .
Always a nice experience visiting the Knutsford shop.
11 kwietnia 2026
Odpowiedź od OKA - Knutsford
Dear Customer,
Thank you for your kind feedback. We’re so pleased to hear about your experience in our Knutsford store, and we’ll be sure to pass your comments on to Amanda and the team.
It’s always lovely to hear from returning customers, and we look forward to welcoming you back again soon.
Kind regards,
OKA
Odpowiedź od OKA - Knutsford
Dear Penelope,
Thank you for your kind review. We’re so pleased to hear about your visit to our Knutsford store, and we’ll be sure to pass your feedback on to the team.
We hope to welcome you back again soon.
Kind regards,
OKA
We were buying lamps for the bedroom
We were buying lamps for the bedroom. Ellie was our sales representative and she went over and above searching for two lamps that were identical and we were happy with.
1 kwietnia 2026
Opinia niezależna
Odpowiedź od OKA - Knutsford
Dear Customer,
Thank you for your lovely feedback. We’re delighted to hear about your experience in our Knutsford store, and we’ll be sure to pass your kind words on to Ellie and the team.
We hope your new lamps look perfect in your bedroom and look forward to welcoming you back again soon.
Kind regards,
OKA
Exceptional Service
A delightful young lady Ellie served me today. She was very helpful finding all the products I wanted. She took care unwrapping and checking every item for me and I didn’t feel under pressure to rush. She specifically checked an item that was reduced so I received the discount and final helped me to carry all my bags to the car. What super customer service often hard to find these days. Thank you Ellie. J Carr
10 kwietnia 2026
Opinia niezależna
Odpowiedź od OKA - Knutsford
Dear Jacqui,
Thank you so much for your lovely feedback. We’re delighted to hear about your experience in our Knutsford store, and we’ll be sure to pass your kind words on to Ellie and the team.
It’s wonderful to know you felt so well looked after, and we hope to welcome you back again soon.
Kind regards,
OKA
OKA is an amazing place for unique and…
OKA is an amazing place for unique and high quality homeware. I left with several items after having taken expert advise from Louise. Have to say, service was second to none and I am delighted with my purchases ! Highly recommend.
3 kwietnia 2026
Odpowiedź od OKA - Knutsford
Dear Deb,
Thank you for your lovely feedback. We’re delighted to hear about your experience in our Knutsford store, and we’ll be sure to pass your kind words on to Louise and the team.
It’s wonderful to know you’re so pleased with your purchases, and we hope to welcome you back again soon.
Kind regards,
OKA
Odpowiedź od OKA - Knutsford
Dear Celia
Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed your visit to our Knutsford store and received such friendly and helpful service.
We thank you for choosing OKA and look forward to welcoming you again soon.
Kind regards,
OKA
Louise was very helpful and friendly
Louise was very helpful and friendly. Added things to our wish list when they were not available and assisted with ordering and updating our details for delivery.
4 kwietnia 2026
Opinia niezależna
Odpowiedź od OKA - Knutsford
Dear Rebecca
We appreciate your kind words regarding our team in Knutsford. We're so pleased to hear that you had such a positive experience and that Louise was so helpful and assisted you with your order and updating your delivery details.
Thank you for taking the time to share your review and we hope to welcome you back again soon.
Kind regards,
OKA
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.