Ogi Recenzje 2543

Wynik TrustScore: 4.5 na 5

4,3

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Had Ogi installed yesterday and the two men that did it we super professional and friendly. They asked me exactly where I wanted it placed and even cleaned up after themselves, so a big thank you to A... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

What do I have to say about OGI mobile excellent Broadband Provider been with them now for Just under 11 Months they sent me an email explaining my 12 month is up in on the 10th of August 2026, spoke... Zobacz więcej

Oceniono na 1 z 5

I have spent over 3 hours on hold in the past week dealing with no internet supply. I have been unable to work from home in my nhs role and have had to travel in to access internet . Time windows for... Zobacz więcej

Oceniono na 5 z 5

I had an amazing representative living in Wales from Galway by the name of Terry. He was outstanding and absolutely more than willing to help and do his best he can to help myself out, he is doing out... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Dostawca usług telekomunikacyjnych
  2. Dostawca internetowy
  3. Dostawca usług internetowych
  4. Dostawca internetu i telefonu

O Ogi

Napisane przez firmę

Ogi is Wales’s leading alternative network provider, installing a Gigabit-capable digital network in towns and villages across south Wales. It’s next generation stuff, giving local families and businesses great value ultrafast and ultra-reliable services, from a talented local team.

Bringing a full fibre network to your community takes a lot of planning, digging, cabling and installing – but, don’t worry, if we need to dig in your street, it should only take a few weeks. Once it’s in, your full fibre network is capable of being up-cycled continually, so you won’t be seeing our diggers again for a very long time, unless we need to quickly repair something.

Once it’s installed, full fibre broadband is pretty reliable. But of course things can go wrong from time to time with the network, your equipment or our services. We monitor the network 24/7, dealing with known problems straight away; so even if the Customer Care team isn’t available, our Ogi Engineers will still be busy repairing any issues we spot – hopefully before you even notice.

If you have any issues or questions to raise with Ogi, please call our friendly Care team (contact details below), and we’ll get back to you as soon as we can. We’re here from Monday to Friday, 8:00am - 6:00pm and Saturday, 9:00am - 5:00pm.

Ogi for home Ogi for business Can you get Ogi's full fibre?

Dane kontaktowe

4,3

Doskonała

Wynik TrustScore: 4.5 na 5

3 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 79% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Excellent customer service

Alex was excellent - professional, easy to understand, helpful - and the whole signing-up process was stress-free and pleasant.
Thank you very much! I shall be recommending Ogi to friends and family 👍

11 listopada 2025
Opinia niezależna
Logo Ogi

Odpowiedź od Ogi

Welcome to Ogi, Claire! Diolch for your lovely review and we'll pass this along to Alex, If you'd like to recommend us to your friends and family, why not check out our referral scheme! you could earn up to £400! https://ogi.wales/refer/ -Diolch- Ogi

Oceniono na 5 z 5

Changed over recently from talk talk 4…

Changed over recently from talk talk 4 months in at the moment and it’s been brilliant 10pound cheaper than what I was paying and 3 times faster that talk talk could actually understand customer service which was great company 5 stars

11 listopada 2025
Opinia niezależna
Logo Ogi

Odpowiedź od Ogi

Welcome to Ogi, Gareth! Diolch for your lovely review, If you'd like to recommend us to your friends and family, why not check out our referral scheme! you could earn up to £400! https://ogi.wales/refer/ -Diolch- Ogi

Oceniono na 5 z 5

Amazing connection never dropps out and…

Amazing connection never dropps out and Sion was very helpfull in getting me the right package for the best price

10 listopada 2025
Opinia niezależna
Logo Ogi

Odpowiedź od Ogi

Thank you for your lovely review - we'll pass this feedback on to Sion. Welcome to Ogi!

Oceniono na 5 z 5

Great service

Great service for the last 2 years and happy to get another awsome deal with Ella from the renewals team for another year!

10 listopada 2025
Opinia niezależna
Logo Ogi

Odpowiedź od Ogi

Thank you for your lovely review - we'll pass this feedback on to Ella. Welcome to Ogi!

Oceniono na 5 z 5

Cameron was excellent

Cameron was excellent helping with setting up the Eero boxes correctly and applying credit to the account so that we could buy an Ethernet extension box which he recommended. He also corrected our overcharged bill and was incredibly helpful and friendly throughout. Best service with a broadband provider. Thank you very much.

7 listopada 2025
Opinia niezależna
Logo Ogi

Odpowiedź od Ogi

Diolch, Hannah! It was great helping you out and I'm glad we could get the correct set up for you! Diolch- Cam

Oceniono na 5 z 5

Ogi are a brilliant company

Ogi are a brilliant company. So professional and friendly. Sion was awesome. He was so helpful

7 listopada 2025
Opinia niezależna
Logo Ogi

Odpowiedź od Ogi

Diolch, Simon! This is great to hear, thank you for choosing Ogi and we'll be sure to pass your review onto to Sion! Diolch- Cam

Oceniono na 1 z 5

Ghosted by Ogi - Never reply to customer messages

Been ghosting me for weeks and ignoring my question about what the next steps with my 24 month wifi contract coming to an end next month. Sales and customer service never reply to emails (it’s happened before). I’d rather support a local business then national provider , but you’d think they don’t want any custom!

7 listopada 2025
Opinia niezależna
Logo Ogi

Odpowiedź od Ogi

Shwmae, Bethan, We're truly sorry to hear to hear this! We'll reach out to you asap, but we are also available on 02920 020 550 Monday-Saturday, Diolch, Ogi

Oceniono na 5 z 5

Excellent service. Liam Evans and James Harvey were the two engineers. They were polite, professional and so helpful. The work of installing and setting up the fibre broadband was faultless.

The set up of fibre broadband was excellent. The engineers, Liam Jones and James Harvey were polite, professional and personable. They were efficient, could answer all my questions and explained everything in a simple comprehensive manner.

7 listopada 2025
Opinia niezależna
Logo Ogi

Odpowiedź od Ogi

Thank you for your lovely review - we'll pass this feedback on to James and Liam. Welcome to Ogi!

Oceniono na 5 z 5

The two lads came and worked…

The two lads came and worked professionally and swiftly and gave me as much information as possible Iestyn w and Adrian d were also very friendly and helpful 10/10

6 listopada 2025
Opinia niezależna
Logo Ogi

Odpowiedź od Ogi

Thank you for your lovely review - we'll pass this feedback on to Adrian and Iestyn. Welcome to Ogi!

Oceniono na 5 z 5

sorted my renewal this morning with a…

sorted my renewal this morning with a gentleman named ross. great service

6 listopada 2025
Opinia niezależna
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Odpowiedź od Ogi

Thank you for choosing to renew with Ogi, John! Happy to help and we'll pass your message onto Ross! Diolch, -Cam

Oceniono na 5 z 5

Reconnect to wifi

The service and assistance was excellent,the young
Lady was very helpful to me,the problem was resolved very quickly.
Many thanks,
Mel Powell

5 listopada 2025
Opinia niezależna
Logo Ogi

Odpowiedź od Ogi

Thank you for your lovely review - welcome to Ogi!

Oceniono na 5 z 5

Ogi install broadband…

Had Ogi install broadband a few weeks ago. They were great, explained everything and willing to clean up. Thanks to James and Liam E ⭐️⭐️

23 października 2025
Opinia niezależna
Logo Ogi

Odpowiedź od Ogi

Thank you for your lovely review - we'll pass this feedback on to James and Liam. Welcome to Ogi!

Oceniono na 5 z 5

Excellent service this morning the…

Excellent service this morning the issues I had was dealt with very efficiently and a great help to solve the matter once again thanks very much

5 listopada 2025
Opinia niezależna
Logo Ogi

Odpowiedź od Ogi

Thank you for your lovely review and pleased we were able to resolve your issue. Diolch, Sarah

Oceniono na 5 z 5

Installed the next day!!

Had a bad experience with a previous provider with signal that only reached 2 rooms, called up Ogi at 13:00pm and had an engineer out at 8am the next morning to install my new broadband, plenty of engineers on site to speed up the installation and answered all my questions, even had a courtesy call from Dylan a week after the install just to check in and see how everything is going, great service thankyou

27 października 2025
Opinia niezależna
Logo Ogi

Odpowiedź od Ogi

Thank you for your lovely review - we'll pass this feedback on to Dylan. Welcome to Ogi!

Oceniono na 5 z 5

3rd year renewal ~ seemless

Renewed with Ogi,as they gave me a Good deal compared with BT/ EE prices. And don't have to have different routers fitted( no extra drilling holes)just a quick phone call and all done for another years piece of mind..I have NEVER had to call them with any problems. Keep up the fantastic customer service OGI,OGI,OGI. 👏👏

22 października 2025
Opinia niezależna
Logo Ogi

Odpowiedź od Ogi

Thank you for your lovely review - welcome to Ogi!

Oceniono na 5 z 5

Excellent!

James and Liam were excellent installation men. Very polite, even took there shoes off and went above and beyond by removing a spider for me. They also left everything clean and tidy as if they hadn't been here. Thanks both

29 października 2025
Opinia niezależna
Logo Ogi

Odpowiedź od Ogi

Thank you for your lovely review - we'll pass this feedback on to Liam and James. Welcome to Ogi!

Oceniono na 5 z 5

Excellent Service

Excellent service from initial enquiry to finished job. When I called for information on Ogi, the person who took my enquiry was informative, thorough and patient, he didn't hurry so I felt confident to go ahead. The two engineers who called were competent, friendly and very helpful. It is up and running perfect, I wish I had changed earlier. We need more companies like Ogi.

27 października 2025
Opinia niezależna
Logo Ogi

Odpowiedź od Ogi

Thank you for your lovely review - welcome to Ogi!

Oceniono na 5 z 5

Excellent service

I had my broadband installed yesterday. Adrian D. And Iestyn W. were amazing. They arrived on time, were very efficient and really polite and helpful. They explained every step, listened to my concerns and went above and beyond to ensure I was happy with everything. Thank you very much!

28 października 2025
Opinia niezależna
Logo Ogi

Odpowiedź od Ogi

Thank you for your lovely review - we'll pass this feedback on to Adrian and Iestyn. Welcome to Ogi!

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