As soon as we walked into the store chloe was so helpful and knowledgeable and explained everything we needed to know about our requirements of a bunk bed. She informed us of the pros and cons of di... Zobacz więcej
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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
As soon as we walked into the store chloe was so helpful and knowledgeable and explained everything we needed to know about our requirements of a bunk bed. She informed us of the pros and cons of di... Zobacz więcej
Reakcja na opinię
We recently purchased a children's bed and had the pleasure of working with Chloe. Her service was truly excellent from start to finish. Chloe was incredibly knowledgeable about the different models,... Zobacz więcej
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We dealt with Chloe yesterday when buying a new bed for our 3 year old daughter. Chloe went above and beyond for us and explained absolutely every detail about every potential bed and gave us re... Zobacz więcej
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We purchased a bunk bed for our two boys, and the customer service was absolutely incredible—one of the best we've ever experienced in any store! We were greeted with genuine smiles and warm complimen... Zobacz więcej
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W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Happy with the bed. Instructions are really hard to read. Had to take pictures to zoom in. Learned afterwards there is a flat pack person on fb who assembles these things which I think might be worth the cost and would be very useful to be directed to this when purchasing.

Odpowiedź od ogelbeds.ie
Got a new bed for my little girl and the staff were very helpful. We are very happy are bad came before Christmas. Thank you very much

Odpowiedź od ogelbeds.ie
When looking for new beds we came across the sales assistant chloe she spoke and explained the difference between the different kind of beds and mattresses and what would suite our needs it was great to liase with someone with the knowledge and it wasn't just a sales pitch we both two beds and chloe kept us in the loop right up until delivery and after to make sure everything went smoothly i would highly recommend her if you are ever thinking of buying any bedroom furniture thanks again
Darren and joy

Odpowiedź od ogelbeds.ie
Delivery was excellent , driver rang half an hour before he came, beds where delivered perfect
Got a fella Keith to put the beds together for me for €120 , he done an excellent job on making the beds & very quick

Odpowiedź od ogelbeds.ie
Dealt with Chloe in the fonthill store and she was a pleasure to deal with! Going into detail about everything including delivery dates etc. Would highly recommend going to the fonthill store for such a lovely shopping experience

Odpowiedź od ogelbeds.ie
We recently purchased a children's bed and had the pleasure of working with Chloe. Her service was truly excellent from start to finish. Chloe was incredibly knowledgeable about the different models, safety features, and available storage options, which made a potentially stressful decision feel easy and stress-free. She took the time to listen to what we needed and provided patient, supportive advice without being pushy.
Thanks to Chloe's help, we found the perfect bed for our child. We highly recommend seeking out Chloe if you need expert support with your purchase!

Odpowiedź od ogelbeds.ie
Chloe was extremely helpful and answered all the questions I had regarding my purchase. I would highly recommend this company.

Odpowiedź od ogelbeds.ie
STAY AWAY
The showroom experience was nice. Chloe in the showroom was very nice and helpful, she explained the waiting times (6-10 weeks) delivery before purchase so we waited patiently. The bed finally arrived. When we opened we couldn't believe the quality of it... extremely poorly painted, full of scratches, marks, paint lifting..i contacted the customer service, sent the pictures explaining my disappointment etc... they said they can change parts that are faulty, however they cannot change the bed or give refund..so jyst to make our life easier we chose the most affected parts and were told to wait until they get back from the supplier.. emailing back and forth they lost the parts..reordered again or something (not sure).. asked for refund, but as I was told before, they don't do it as it is "a general delay"... still waiting for the parts..

Odpowiedź od ogelbeds.ie
5 stars for the most helpful team. Thanks so much to Orla for going above and beyond to help me with my order.

Odpowiedź od ogelbeds.ie
The customer service at the Fonthill store is severely lacking. We needed a bed as soon as possible so shopped locally, assuming that delivery would be within a week or two. The customer service rep didn't tell us that lead times were in excess of seven weeks until after we put down our deposit. When we tried to contact the store to chase our bed, they made it unnecessarily difficult to discuss our order not to mention the decision by the salesperson to only put my husband's name on the invoice so that they could not speak to me about something I bought and paid for. No one had any information until we finally got the call to say the bed would be coming the next week. Bed arrives and it's immediately clear there are no instructions, so we call customer service and they email them to us, which is one tick for them, but unfortunately that's the only positive of the experience. When we've cleared the room and unpacked all the boxes and try to begin assembly we realize they've only supplied fastenings for the under bed, none of the full bed fastenings have been included. So we call customer service again. Guess what, they can't help. We have to email the customer service email which sends an automated reply saying that due to the sheer number of issues they have they can't reply for 72 hours. So we have pieces of a bed we cant assemble meaning we've been waiting for a bed we needed weeks ago far longer than we wanted. I should have bought the bed from Etsy as I did with my sons which arrived faster (and was of superior quality) and we had no issues with. I wish I hadn't shopped local. What a big disappointment this has been.

Odpowiedź od ogelbeds.ie
I had my bed delivered on time ,good mattress, I recommend. I was saved by Chloe at fronthill shopping centre.

Odpowiedź od ogelbeds.ie
We had the most exceptional experience at ogle beds with choosing a bed for our daughter. Chloe was there on the day and couldn't have been more helpful with helping us get the bed. Amazing customer service and I would recommend to anyone who is looking for their child's new bed. Especially go into the showroom in Fonthill so they can try the beds first.
Chloe was nice and showed us all the different styles and explained everything
We got the bed for our 2 year old and happy with that
Amazing store from start to finish! We got the toddler sides bed in 4ft and the assemble was sooo simple and the ordering was the smoothest process Chloe was fantastic!! Would highly recommend as the quality and personal touch was brilliant

Odpowiedź od ogelbeds.ie
Bought the quad bunk beds great beds, the mattress we got was the wrong one and the one we already had was too big, Orla was great in getting it sorted for me and delivering a new mattress and replacing the wrong one within a few days

Odpowiedź od ogelbeds.ie
Delighted with the beds and service

Odpowiedź od ogelbeds.ie
We dealt with Chloe yesterday when buying a new bed for our 3 year old daughter.
Chloe went above and beyond for us and explained absolutely every detail about every potential bed and gave us recommendations based on what we were after.
Couldn't recommend the place enough and how easy the transaction was.

Odpowiedź od ogelbeds.ie
Chloe was very helpful in store and she was very kind

Odpowiedź od ogelbeds.ie
I bought the Bounty 4ft duo bunk bed about a year and a half ago. Bed was ideal and good value for money, delivery was when they said it would be. Can't fault anything. Then earlier this year the company went above and beyond! Our ceiling caved in from water and broke a bit of the headboard and side rail. After a bit of back and forth over email they sent me the replacement parts with so little hassle! It was a pretty stressful time dealing with all the damage caused by our ceiling and the water that it was such a relief to not have to also worry about getting a brand new bed too. Can't recommend them enough!

Odpowiedź od ogelbeds.ie
Chloe was fantastic in helping us choose a new bed for my son. He got to pick the colour and he loves it. Chloe was lovely to engage with and the process, delviery and assembly was very smooth.

Odpowiedź od ogelbeds.ie
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