Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Aaron was so helpful in resizing my photos and working with me to get the photos sent in and printed out thank you so much. If you need help with a specific project I would for sure recommend him.

Oceniono na 1 z 5

Disgusting rip-off company who use misleading images on the website. I purchased the Complete Harmony Light Desk and Bookcase Pack - Sonoma Light Oak Product code: 439112 that clearly has a picture sh... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Ordered 'Vinsetto Massage Recliner Ergonomic Gaming Heated Home Office Padded Velvet-Feel Fabric & Swivel Base Office Chair - Grey' on a Sunday night and it turned up on the next Tuesday. Can't faul... Zobacz więcej

Oceniono na 5 z 5

I bought genuine Epson printer inks online for in-store collection. Nice and easy website and collection process. I took advantage of a 15% online discount which actually matched another high street s... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z artykułami biurowymi
  2. Sklep komputerowy
  3. Sprzedaż sprzętu do niszczenia danych
  4. Meble biurowe
  5. Sklep z znakami i szyldami
  6. Sklep stacjonarny

Informacje przekazane przez różne źródła zewnętrzne

Office Supplies, Stationery, Furniture, Print Services, Business Technology, Paper, Filing, Folders, Ink, Toner, DHL, Mail & Ship. Huge brands at great prices. (Some stores include Card Factory & kikki k stationery – see our website for details)


Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

5 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Beckton store.

From customer service in shop to getting packages delivered when promised just really pleased. Will shop there again for sure.

14 marca 2019
Opinia niezależna
Logo Office Outlet

Odpowiedź od Office Outlet

Good Morning Charlotte,

Thank you for the lovely feedback and 5*.We look forward to your next shop.

Kind Regards
Misbah
Customer service team

Oceniono na 5 z 5

Happy customer

The item was shipped the same day arrived the next in excellent condition! The only wait was for the money to come out of the bank! Brilliant service

14 marca 2019
Opinia niezależna
Logo Office Outlet

Odpowiedź od Office Outlet

Good Morning Alex,

Thank you for the 5*. Really pleased to read your review this morning. We look forward to your next shop with us.

Kind Regards
Misbah
Customer service team

Oceniono na 5 z 5

Good range of quality products and services

For several years I have made good use of the wide range of products and services in-store, backed up by the very helpful staff.
Shopping on-line when time is short (either for delivery or pick-up in store) is easy and efficient and- being aware of the quality of goods from store visits - can be done with confidence.

14 marca 2019
Opinia niezależna
Logo Office Outlet

Odpowiedź od Office Outlet

Good Evening Geoff,

Many thanks for the 5* review. I am pleased to read this lovely feedback.

Kind Regards
Misbah
Customer service team

Oceniono na 2 z 5

Said it would be magnetic but it…

Said it would be magnetic but it wasn't. Then I was just sent a link showing me that they had changed it to non magnetic. Thanks. The link I clicked Def said magnetic. Disappointing.

14 marca 2019
Opinia niezależna
Logo Office Outlet

Odpowiedź od Office Outlet

Good afternoon,

Thank you for your feedback. I am sorry you ordered the incorrect item. I sent you an email with an attachment which was a picture and description taken directly from the website. There were no changes made to the site and it clearly stated "non magnetic.
I do apologise for any inconvenience caused.

Kind regards

Maria
Customer service team

Oceniono na 5 z 5

Helpful staff

Staff at the store in Farnham Road, Slough were very helpful with our click and collect order.

14 marca 2019
Opinia niezależna
Logo Office Outlet

Odpowiedź od Office Outlet

Good Afternoon,

I am really pleased to hear the Slough have been extremely helpful.Thank you for the lovely feedback.

Kind Regards
Misbah
Customer service team

Oceniono na 5 z 5

Fantastic 5 star results.

I purchased 5 reams of paper because we have 6 printers at our home address (to accomodate lots of printing requirements) Our usual paper appears to become almost unobtainable.so we searched and searched. We finally ordered 5 reams from OFFICE OUTLET where the price was about 35% of some prices elsewhere. It arrived the following day, much to our surprise. Upon examination it proved superior to the previously used paper. So thank you Office Outlet. We will searching your website for other supplies. Excellent product and excellent service! 5 stars for each.

14 marca 2019
Opinia niezależna
Logo Office Outlet

Odpowiedź od Office Outlet

Good Afternoon David,

What an amazing feedback .Its great to see that you enjoyed our service and happy with your purchase.

Kind Regards
Misbah
Customer service team

Oceniono na 5 z 5

Purchase and delivery of filing cabinet.

Your Staff in the store were very helpful, and assisted with choosing the correct files required for the cabinet purchased.
The email of purchase and delivery timing was spot on, and text received half an hour before delivery, all as described in store.

14 marca 2019
Opinia niezależna
Logo Office Outlet

Odpowiedź od Office Outlet

Good Afternoon,

Wow!!! What a fantastic review.Thank you for the kind feedback.Its great to see that you enjoyed our service. Thank you for the 5*.

Kind Regards
Misbah
Customer service team

Oceniono na 5 z 5

Fast and efficient service

Fast and efficient service. Quality product. Excellent delivery process including updates and tracker. Delivery crew friendly and very helpful!

14 marca 2019
Opinia niezależna
Logo Office Outlet

Odpowiedź od Office Outlet

Good Afternoon Brian,

Excellent!!!Thank you for your feedback! We look forward to having you shop with us again soon!

Kind Regard
Misbah
Customer service team


Oceniono na 3 z 5

Ordered day before but not picked…

Ordered day before but not picked before arrival and one item was wrong.

14 marca 2019
Opinia niezależna
Logo Office Outlet

Odpowiedź od Office Outlet

Good afternoon,

I am very sorry that your order was picked incorrectly and not ready for collection when you arrived. This has been escalated to the regional manager and the team in store will be reminded of the standards expected . I apologise for any inconvenience caused.

Kind regards

Maria
Customer service team

Oceniono na 5 z 5

Fast response to my online order.Branch…

Fast response to my online order.Branch outlet in Hull is comprehensively stocked. A great shopping experience.

14 marca 2019
Opinia niezależna
Logo Office Outlet

Odpowiedź od Office Outlet

Good Afternoon John,

Thank you for the 5* and feedback. I am pleased to hear you had a great shopping experience.

Kind regards
Misbah
Customer service team

Oceniono na 1 z 5

Made a purchase in store for delivery

Made a purchase in store for delivery. Told it would arrive on a certain day. It did not arrive, one day wasted waiting. Told another day only to find they do not deliver on that day, 2nd day wasted. Have now waited another wasted day only to be told it will now be the following week!!!

Totally unacceptable, I will be submitting a formal complaint to customer services in writing.

When you receive an email saying your order has been shipped it does not mean it is on its way to do.

Can't fault the service in the store. Appeared under staffed but were helpful and polite.

14 marca 2019
Opinia niezależna
Logo Office Outlet

Odpowiedź od Office Outlet

Good afternoon,

Thank you for your review . I am sorry to hear you are still waiting for your delivery. There are postcode restrictions with furniture deliveries and your postcode is one which take 10 days to deliver.
The email you received means that the order has been processed and dispatched from our depot, you would then get follow up emails informing you of the actual date and time of your delivery as well as a telephone call to confirm . Your order id due on 19/3/19.
I am very sorry for any confusion .

Kind regards

Maria
Customer service team

Oceniono na 5 z 5

Excellent service

Excellent service, delivery when promised, highly recommended.

14 marca 2019
Opinia niezależna
Logo Office Outlet

Odpowiedź od Office Outlet

Good Afternoon Mr Tucker

Many thanks for the 5*'s and the great review. I am pleased to hear that you would highly recommend us and that your delivery was on time !

Many Thanks
Martin
The Customer Service Team

Oceniono na 5 z 5

I bought an office chair and received…

I bought an office chair and received excellent service. I found Office Outlet's website rather tricky to navigate. and so I rang the Stevenage branch for help. which was readily given. Once at the store I found the chair already half built by the manager on duty. He quickly completed the task, and then allowed me the 15% discount advertised on line, even though I had not filled in the appropriate box to claim this discount. So I received my chair fully built, and still had the benefit of the discount to which I was not properly entitled because of my oversight in not claiming it online.. A good experience.

14 marca 2019
Opinia niezależna
Logo Office Outlet

Odpowiedź od Office Outlet

Good Afternoon Mr Barker

Many thanks for your great review and feedback. I have passed this on to the Stevenage Store and Regional Manager. I am really glad to hear that the store gave great service and you had such a good experience.

Kind Regards
Martin
The Customer Service Team

Oceniono na 5 z 5

Brilliant service

Brilliant service. Ordered and delivered foc within 16 hours.

14 marca 2019
Opinia niezależna
Logo Office Outlet

Odpowiedź od Office Outlet

Good Afternoon John,

Great feedback thank you for shopping with us we are glad to be at your service.

Kind regards
Misbah
Customer service team

Oceniono na 5 z 5

Great price

Great price, and next day delivery...Couldn't be better!

14 marca 2019
Opinia niezależna
Logo Office Outlet

Odpowiedź od Office Outlet

Good Afternoon Susie,

Thank you for shopping with us and leaving us a 5*.

Kind regards
Misbah
Customer service team

Oceniono na 5 z 5

Tablet case at a most reasonable price.

Tablet case at a most reasonable price. Looks sound enough for its purpose. Arrived within a few days of ordering and packed in strong packaging in waterproof bag.

14 marca 2019
Opinia niezależna
Logo Office Outlet

Odpowiedź od Office Outlet

Good Afternoon James

Thank you for the 5 star review and the positive comments . I am glad you like the product too. Thank you again
Kind Regards
Martin
The Customer Service Team

Oceniono na 4 z 5

Excellent service

I booked the item on line and got it delivers next day free off charge excellent service

14 marca 2019
Opinia niezależna
Logo Office Outlet

Odpowiedź od Office Outlet

Good Afternoon Rashid,

Thank you for the 4* and lovely feedback.

Kind Regards
Misbah
Customer service team

Oceniono na 5 z 5

Great product

Great product, great prices and great speedy delivery.

14 marca 2019
Opinia niezależna
Logo Office Outlet

Odpowiedź od Office Outlet

Good Afternoon Sara,

Its great to see that you enjoyed our service. Thank you for the 5*.

Kind Regards
Misbah
Customer service team

Oceniono na 3 z 5

The delivery was quick

The delivery was quick: ordered mid-afternoon, and arrived next morning, free of charge, and with a discount. BUT the more economical ink packages for Hewlett Packard are often not available in the Aylesbury store, and they are ALL extortionate.

14 marca 2019
Opinia niezależna
Logo Office Outlet

Odpowiedź od Office Outlet

Good afternoon,

Thank you for the 3* review. I am happy to hear that your order arrived quickly and that you enjoyed the free delivery with orders over £10. I am sorry to hear that the ink is not always available in the Aylesbury store , I will highlight this with the merchandising team. I believe we are competitively priced and we do offer a price match promise details of which are available on our website. www.office-outlet.co.uk.

Kind regards

Maria
Customer service team

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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