Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Aaron was so helpful in resizing my photos and working with me to get the photos sent in and printed out thank you so much. If you need help with a specific project I would for sure recommend him.

Oceniono na 1 z 5

Disgusting rip-off company who use misleading images on the website. I purchased the Complete Harmony Light Desk and Bookcase Pack - Sonoma Light Oak Product code: 439112 that clearly has a picture sh... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Ordered 'Vinsetto Massage Recliner Ergonomic Gaming Heated Home Office Padded Velvet-Feel Fabric & Swivel Base Office Chair - Grey' on a Sunday night and it turned up on the next Tuesday. Can't faul... Zobacz więcej

Oceniono na 5 z 5

I bought genuine Epson printer inks online for in-store collection. Nice and easy website and collection process. I took advantage of a 15% online discount which actually matched another high street s... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z artykułami biurowymi
  2. Sklep komputerowy
  3. Sprzedaż sprzętu do niszczenia danych
  4. Meble biurowe
  5. Sklep z znakami i szyldami
  6. Sklep stacjonarny

Informacje przekazane przez różne źródła zewnętrzne

Office Supplies, Stationery, Furniture, Print Services, Business Technology, Paper, Filing, Folders, Ink, Toner, DHL, Mail & Ship. Huge brands at great prices. (Some stores include Card Factory & kikki k stationery – see our website for details)


Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

5 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

5 STARS for excellent service!

5 STARS! The sales team at the Truro, Cornwall Office Outlet Store in my opinion are excellent!

13 marca 2019
Opinia niezależna
Logo Office Outlet

Odpowiedź od Office Outlet

Hi Dave!

Thank you for your 5* review! Its great to hear you had a great experience in store!

Kind regards

Marium
Customer service team

Oceniono na 5 z 5

Great product service and price

Great product service and price. 5*

13 marca 2019
Opinia niezależna
Logo Office Outlet

Odpowiedź od Office Outlet


Thanks Lee. Happy to be of service and thank you for taking the time to leave us your review.

Kind regards

Maria
Customer service team

Oceniono na 5 z 5

fast serves

fast serves and good web

13 marca 2019
Opinia niezależna
Logo Office Outlet

Odpowiedź od Office Outlet

Hi

Glad you liked our website and that you received a fast and efficient service.

Kind regards

Maria
Customer service team

Oceniono na 4 z 5

Really helpful staff and quick delivery

13 marca 2019
Opinia niezależna
Logo Office Outlet

Odpowiedź od Office Outlet

Good Morning Carolyn,

Thank you for the 4* and feedback.I am really pleased to hear the staff had been helpful and received a speedy delivery.

Kind regards
Misbah
Customer service team

Oceniono na 3 z 5

Not impressed

What is the point of ordering goods online with special offers when they are totally ignored when you pick up the goods. Had to have refund issued to get the online prices

13 marca 2019
Opinia niezależna
Logo Office Outlet

Odpowiedź od Office Outlet

Good Afternoon.
I am so sorry that you have had this issue with your "click and reserve" order. I have spoken to the store and they are now aware of the correct procedure. I sincerely apologise that it was not as easy as it should have been to get the online price honoured in store. I am assured this is a was a one off for this particular store and again I apologise. If I can help with anything else please do get in touch
Kind regards
Martin
The Customer Service Team

Oceniono na 2 z 5

Bought two office chairs online

Bought two office chairs online, both arrived with damage to one arm on each chair, it took 6 phone calls and two more deliveries to get them fixed, will look at other suppliers for future items

12 marca 2019
Opinia niezależna
Logo Office Outlet

Odpowiedź od Office Outlet

Good afternoon,

Thank you for your feedback. I am very sorry to hear that your query was not resolved as efficiently as one would expect. I have looked into the matter and i can see that the chairs were sent out to you but for some reason you only received one out of two on the first attempt and we consequently had to re send . I do apologise for any inconvenience caused and glad thatwe eventually managed to resolve the issue for you.

Kind regards

Maria
Customer service team

Oceniono na 3 z 5

Speedy but not very secure delivery

Fast dispatch and good communication but the product was posted in totally unsealed retail packaging with a label stuck to it so anyone could have tampered with or stolen the goods in transit.

12 marca 2019
Opinia niezależna
Logo Office Outlet

Odpowiedź od Office Outlet

Good Evening Jack.,

Thank you for you honest feedback. Thank you for making us aware of this and I will be sure to escalate this to our warehouse.

Kind regards

Sanah
Customer service team

Oceniono na 5 z 5

Simple to order and delivery was really…

Simple to order and delivery was really quick.

12 marca 2019
Opinia niezależna
Logo Office Outlet

Odpowiedź od Office Outlet

Good Afternoon Michael,

Thank you for the feedback and 5*. It's great to hear you had a quick and easy process.

Kind regards
Misbah
Customer service team

Oceniono na 5 z 5

Always had excellent service from the…Carlisle branch.

Always had excellent service from the Carlisle branch.
Postal service was also very good.

12 marca 2019
Opinia niezależna
Logo Office Outlet

Odpowiedź od Office Outlet

Good Afternoon Shirley,

Great job well done Carlisle, I am very pleased to hear that the store delivered excellent service for you.

Kind regards
Misbah
Customer service team

Oceniono na 5 z 5

Very helpful!

12 marca 2019
Opinia niezależna
Logo Office Outlet

Odpowiedź od Office Outlet

Good Afternoon David,

Thank you for the 5* and feedback.

Kind regards
Misbah
Customer service team

Oceniono na 5 z 5

Great service

Great service, excellent product

12 marca 2019
Opinia niezależna
Logo Office Outlet

Odpowiedź od Office Outlet

Good Afternoon,

We are glad to be at your service and look forward to your next shop with us .Thank you for the 5*.

Kind regards
Misbah
Customer service team

Oceniono na 5 z 5

Ordered online

Ordered online, the outlet rang to say the goods were ready, picked them up from pleasant staff. Went well.

12 marca 2019
Opinia niezależna
Logo Office Outlet

Odpowiedź od Office Outlet

Good Afternoon John,

Excellent!!!This is great to hear.Thank you for the 5* review.

Kind regards
Misbah
Customer service team

Oceniono na 5 z 5

I found the website very easy to use

I found the website very easy to use, prices were very competitive. My items arrived in very fast time and were packed safely (good job as the journey had encountered a few knocks and dings to the outer packaging). I was pleased to find a larger range of cleaning products here (all at very good prices too). Look forward to shopping with you again soon.

12 marca 2019
Opinia niezależna
Logo Office Outlet

Odpowiedź od Office Outlet

Hi

Thank you for the 5 stars . We are very pleased that you are delighted with your recent visit. We look forward to your next shop.

Kind regards

Maria
Customer service team

Oceniono na 5 z 5

Excellent service

Excellent service, will use again

12 marca 2019
Opinia niezależna
Logo Office Outlet

Odpowiedź od Office Outlet

Hi Sarah,

We look forward to being of service to you again soon. Thank you for taking the time to leave us your review.

Kind regards

Maria
Customer service team

Oceniono na 5 z 5

Nice and easy website and collection process

I bought genuine Epson printer inks online for in-store collection. Nice and easy website and collection process. I took advantage of a 15% online discount which actually matched another high street shops 'buy one get one half price' offer. No complaints at all!

12 marca 2019
Opinia niezależna
Logo Office Outlet

Odpowiedź od Office Outlet

Hi Rory,

Easy to use and a bargain too . Seamless service . Thank you for your 5*.

Kind regards

Maria
Customer service team

Oceniono na 2 z 5

Delivery was poor

The ordering online was fine, I didn't have any problem with that part.
The problem was with the delivery.
I arranged for 10 boxes of paper to be delivered to my office due to the weight of the items. My office is on the 1st floor of a building with a lift, there are 2 loading bays within 50 feet of the building.
The driver arrived on time bring the small packet of punch pockets in his hand to tell me my delivery had arrived.
When I asked him to put the boxes in the space I had cleared just inside the door he said 'well can I have some help'. I explained that I was the only person in the office (middle aged lady with bad back) and didn't he have a trolley, I also pointed out the lift. He response was that it was at the back of the van behind all the parcels and that he only had 2 minutes to make deliveries. At this point I did help him to bring the boxes in as it seemed the only way I was going to get them. Each boxed item contained 2 boxes of paper (10 reams) inside it making it double the recommended weight for carrying which just made matters worse.
The issues of delivery would certainly make me look elsewhere in future. The whole point of a company like office outlet is to be able to order in bulk.

12 marca 2019
Opinia niezależna
Logo Office Outlet

Odpowiedź od Office Outlet

Good afternoon,

Thank you for your feedback. I have fully investigated your case and raised it with the management team at DHL. The driver will be spoken to and the procedures for delivery reiterated to him . The standard for delivery is that they deliver to door, they will go up to the 3rd floor provided there is a lift . We do apologise for your experience and can assure you this is not the norm. With bulk orders we do send a separate vehicle and on occasion use another 3rd party courier.


Kind regards

Maria
Customer service team

Oceniono na 5 z 5

Great service

12 marca 2019
Opinia niezależna
Logo Office Outlet

Odpowiedź od Office Outlet

Hi Russell,

Thanks for the 5* . We look forward to your next visit.

Kind regards

Maria
Customer service team

Oceniono na 5 z 5

Excellent service

Excellent service - next day delivery and good quality filing cabinet. Highly recommend!

12 marca 2019
Opinia niezależna
Logo Office Outlet

Odpowiedź od Office Outlet

Hi Patricia,

Thank you for your recommendation. Excellent service is our aim .

Kind regards

Maria
Customer service team

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej