Office Chairs UK Recenzje 

1331
•
Wynik TrustScore: 4.5 na 5

4,7

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Incorrect chair originally sent but the error was remedied really quickly. Chair is absolutely great, so comfortable. Packaging really good.

Reakcja na opinię

Oceniono na 5 z 5

Their web site is designed and laid out. It was easy to navigate through. Their contact number was well visible if you need to call them for any quries - which i had in buying the office chair. They k... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

As a private buyer, I initially ordered a chair via the internet, but was unsure about the chair dimensions. As a result James Reid invited me to visit the company's warehouse in order to try out... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Sent me the wrong version of the product I had ordered, & didn't respond to my email asking for clarification or guidance on how to make it right. In the end I didn't return as I was able to make... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Meble biurowe
  2. również w kategorii:
  3. Sklep meblowy

Informacje przekazane przez różne źródła zewnętrzne

Since 1971 we have been passionate about ergonomics and seating. We carefully select the best chairs from the best manufacturers in the market today.


Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

1 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,7

Wszystkie recenzje

(1331)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 41

Napisz recenzję
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Oceniono na 5 z 5

Fantastic chair

Fantastic chair. Got the height adjustable arms made of p-leather foam. OfficeChairs quickly responded to any questions I had about the chair before I purchased.

31 października 2024
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Odpowiedź od Office Chairs UK

Thank you very much for your order and review. We are delighted with your feedback.

Oceniono na 5 z 5

The service was first class

The service was first class. The owner of the company answered the phone even after he had left for the day and the communications were exceptional. I’d highly recommend them.

31 października 2024
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Odpowiedź od Office Chairs UK

Thank you very much Mr Coffey for your order and very kind review.

Oceniono na 5 z 5

This chair is the best chair I have…

This chair is the best chair I have ever sat on. Even when I had problems with my back, sitting on this chair did not cause any pain to occur, as opposed to other chairs I had tried.

10 października 2024
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Odpowiedź od Office Chairs UK

Thank you very much for your order and review. We are delighted to hear your feedback on the Humanscale Freedom office chair.

Oceniono na 1 z 5

It started great

It started great. I bought a Herman Miller chair, but it didn't work well for me ( it's a bit too high ). I wrote to them, exchanging for a comfortable chair for half the price. All experience was pretty positive as i definitely been one of the more complicated clients because of the swap in the pandemic.

All good. Three years working and I couldn't complain. Unfortunately, after 3 years the plastic back support broke. Additionally, the "ass" cushion had a rip. Not a problem I thought. It's still under warranty. I remember making sure there was a long warranty as it was pretty important to me.

I wrote to customer support and was told that the warranty doesn't support it because it's wear and tear. I get a cushion, but the back support?

I read their warranty info and there's nothing really about what parts are covered. It's really broad just saying it doesn't cover wear and tear.

From customer support, I was told it really only covers the mechanics of the chair. That's not what I assumed. That's not what anyone would assume I think.

To be fair to them, they do have spare parts to buy which is not always available. It came to around 160 pounds and I could fix it all which is way cheaper than buying a new chair. Still, not sure why I have to pay for back support that frankly shouldn't have broken in this time if not that it's done from crap plastic.

Edit after reply:
Foam on the cushion, fair.
Back support. The breaks are literally on the weakest point of plastic, on the part that gets the most force when you lean against it ( which it is supposed to be designed for ). I am accurate weight for the chair. It might be wear and tear, but that means that the part wasn't designed to withstand the test of warranty time.

The fact that the manufacturer doesn't cover it is kind of a moot point. Your site didn't say any of that. Sorry.

20 listopada 2024
Opinia niezależna
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Odpowiedź od Office Chairs UK

We are a bit confused by this customers 1 star review. We received images of his chair and based on what we saw the chair had clearly not been treated correctly. Techo's Warranty is structural and does not cover general wear and tear which means that anything like seat cushions and covers are chargeable. Looking at the images provided it is hard for us not to think that the chair back was mistreated as we believe if it had been used in the way it should have done it would not fail. Office Chairs UK at all times follows the specifications and Warranties of each manufacturer and are very happy to assist where necessary.

Oceniono na 4 z 5

Good design and function

The chair had a long lead in time, but it was worth the wait. The product is exceptional.

10 października 2024
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Odpowiedź od Office Chairs UK

Thank you very much for your order and review and we are delighted to hear your feedback on the Herman Miller Zeph chair.

Oceniono na 5 z 5

Good website

Good website, great service, fantastic stool

10 października 2024
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Odpowiedź od Office Chairs UK

Thank you very much for your order and review.

Oceniono na 5 z 5

Perfect chair

Perfect chair, perfect delivery.
Nothing to complain about. Thank you for everything.

10 września 2024
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Odpowiedź od Office Chairs UK

Thank you very much Evangelos for your order and review. You are very welcome.

Oceniono na 5 z 5

Efficient delivery

Efficient delivery, chair in excellent condition.

10 września 2024
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Odpowiedź od Office Chairs UK

Thank you William for your order and for taking the time to write this review. Much appreciated.

Oceniono na 5 z 5

I absolutely love the Core chair

I absolutely love the Core chair! It is fixed so on my back issues when I’m working on, and it looks and feels great as well. I also had a great experience working with office chairs. UK. They were professional prompt and friendly. Thank you for all you do.

10 września 2024
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Odpowiedź od Office Chairs UK

Thank you very much Reza for taking the time to give us this review. We really appreciate your order and are very pleased with your glowing feedback regarding the Core posture chair.

Oceniono na 3 z 5

Premium Chair Retailer Falls Slightly Short of Service Expectations

Office Chairs presents an accessible website with straightforward navigation and competitive pricing across their range of ergonomic seating solutions. Their product catalogue features premium offerings, including the renowned Herman Miller collection, with prices that generally align with market expectations.

My experience with purchasing a high-end Herman Miller chair from this retailer has been rather mixed.

Whilst the initial delivery of a pre-assembled chair was appreciated, the quality control left much to be desired. Within mere weeks, two internal bolts had worked loose and fallen out—a concerning development for a premium product.

Upon invoking the guarantee, I was surprised to discover that their warranty solution involved posting replacement parts for self-installation, with professional repairs incurring additional charges. This may have been in line with their warranty, and perhaps also appropriate after months of use, but the short lifespan of my chair may have indicated that it wasn't constructed properly and wasn't really 'fit for purpose' and therefore a more appropriate response could have been a replacement chair/free repair.

In the end, though, I did receive and fit the part myself - which was easier than I had thought - so, Office Chairs did what they said they would.

5 sierpnia 2024
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Odpowiedź od Office Chairs UK

Thank you very much for the order and we really appreciate your review. We are investigating this internally to ensure that our service levels remain high. It is very unusual to have issues with a new Herman Miller chair so we will also be discussing this further with them.

Oceniono na 5 z 5

Fast delivery

Fast delivery, good communication. I actually received a personal e-mail from the delivery team informing about delivering times and further details. They also called me on the day. Found it great. Assembled chairs in great packaging (not sure if it’s from the brand or store).

25 lipca 2024
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Odpowiedź od Office Chairs UK

Thank you very much Sonia for your order and for taking the time to write this review. Delighted to hear your positive feedback regarding delivery information and packaging which we will pass on.

Oceniono na 4 z 5

Perfect chair for my very tall partner

Perfect chair for my very tall partner. Four stars because it took a long time to arrive, longer than the 6 weeks I originally anticipated. I had paid upfront and was anxious. However the company delivered.

25 lipca 2024
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Odpowiedź od Office Chairs UK

Thank you very much for your order and review and that you are pleased with your new chair. On the Verus chair the Peacock Blue back chairs are made in the US factory and have a longer lead-time which was indicated on that particular colour on the product. Most other coloured backs are quicker to get.

Oceniono na 5 z 5

Most comfortable chair

Delivery was as informed. The chair is probably the most comfortable (and adjustable) that I have ever used. I am well pleased with it.

25 lipca 2024
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Odpowiedź od Office Chairs UK

Thank you very much Robert for your order and review. Delighted to hear you are very pleased with your chair.

Oceniono na 5 z 5

Great Experience

Great Experience
I received the order quite quick and their delivery partner was also great (communication and care).
I'd definitely recommend Office Chairs.

9 lipca 2024
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Odpowiedź od Office Chairs UK

Thank you very much for your order and review. Super to hear your feedback which I will pass on.

Oceniono na 5 z 5

First rate professional service

As a private buyer, I initially ordered a chair via the internet, but was unsure about the chair dimensions.
As a result James Reid invited me to visit the company's warehouse in order to try out various chair combinations. Following this, I amended my order to a more suitable chair based upon my body shape and usage.
I was made to feel very welcome. I felt the advice I received was professional, fair, and impartial and I came away with a fantastic bargain.
All credit to James Reid and Sue Ann Van Niekerk for making the switch totally painless.
Thank you

21 maja 2024
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Odpowiedź od Office Chairs UK

Thank you very much Robin for taking the time to visit us and also writing this review. Always a pleasure to meet customers in person and offer impartial advice.

Oceniono na 2 z 5

Great chair but very late delivery & poor communication

Herman Miller Sayl chair is great, so comfortable for working. However, delivery was several weeks late, re-arranged several times and the driver refused to take the packaging. Communication around delivery scheduling was poor.
This is in contrast to ordering the same chair from WellWorking a few years ago who delivered the chair on time during a snowy pandemic lockdown, kindly showed me how to use the chair on the doorstep and took the packaging away. Will use WellWorking again but not OfficeChairsUK.

9 lipca 2024
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Odpowiedź od Office Chairs UK

Thank you for your order and review. We try very hard to offer the best service we can to our customers so have of course been investigating the comments made. The Sayl chair was a Design Your Own customised item so as stated on the product there is a lead-time of approximately 20 working days. The online order was placed on the 2nd June and we received the delivery during w/e 5th July. The chair was then dispatched to the local courier company that we use. We do not offer a service to remove the packaging as we generally use a courier company for deliveries we are unable to make with our own transport as in this case but we can sometimes accommodate this type of request if arrangements are made prior to delivery. The report that we have received from the courier company is that the 1st delivery failed because they tried to call, and the customer said that she had blocked their number so all future texts that we sent were not received because of that reason. The courier tried to deliver without having been able to make contact with the customer but unfortunately neither the building concierge nor the customer answered the door. The courier company then called Office Chairs UK and we supplied an email address for the customer and when they did make contact they delivered at a pre-arranged time and delivered in that window. We are very sorry to receive this review as we try our best to offer a more personal delivery service than many by using smaller more reliable couriers but unfortunately there seems to have been some events beyond our control. We are very pleased to hear that you are enjoying your new chair and thank you again for the order we really appreciate it.

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