Incorrect chair originally sent but the error was remedied really quickly. Chair is absolutely great, so comfortable. Packaging really good.
Reakcja na opinię
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Zobacz, co mówią recenzenci
Their web site is designed and laid out. It was easy to navigate through. Their contact number was well visible if you need to call them for any quries - which i had in buying the office chair. They k... Zobacz więcej
Reakcja na opinię
As a private buyer, I initially ordered a chair via the internet, but was unsure about the chair dimensions. As a result James Reid invited me to visit the company's warehouse in order to try out... Zobacz więcej
Reakcja na opinię
Sent me the wrong version of the product I had ordered, & didn't respond to my email asking for clarification or guidance on how to make it right. In the end I didn't return as I was able to make... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Meble biurowe
- również w kategorii:
- Sklep meblowy
Informacje przekazane przez różne źródła zewnętrzne
Since 1971 we have been passionate about ergonomics and seating. We carefully select the best chairs from the best manufacturers in the market today.
Dane kontaktowe
Ashley House, ME20 7JZ, Aylesford, Zjednoczone Królestwo
- 0345 6001917
- reviews@officechairsuk.co.uk
- officechairsuk.co.uk
4,7
Doskonała
1 tys. recenzji
Zaprasza klientów do wystawiania recenzji
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A good chair but many weeks to wait for…
A good chair but many weeks to wait for delivery.
16 maja 2025
Odpowiedź od Office Chairs UK
Thank you very much for your order and review. The Herman Miller Verus chair has proven to be extremely popular and we are glad to hear that it was worth the wait.
Odpowiedź od Office Chairs UK
Thank you very much Howard for your order and kind review.
DO NOT BUY FROM HERE!! AWFUL CUSTOMER SERVICE
sells poor quality chairs and overcharging customers then when it arrives defective still insists on charging the £25 collection fee for the return when its on their website that a free return is part of the policy of defective items. Scammy company that tries to squeeze every cents possible and try to get out of paying a courier to deliver and save costs notomention a jarring managing director that is confrontational and refuse to take responssibility even when presented with the facts only took raising a dispute with the bank and two months for him to realise his mistake and arrange a collection - what a joke of a company
4 lipca 2025
Opinia niezależna
Odpowiedź od Office Chairs UK
We had a review from this customer dated 10th May which we responded to in a timely and professional manner. We have no further comments to add.
I have bought several of these chairs…
I have bought several of these chairs but recently the arms are breaking off, so don't think I will be buying any more!
19 maja 2025
Odpowiedź od Office Chairs UK
Thank you for bringing this to your attention and we are sorry to hear you have a problem. This is not an issue we have had previously but if you can please email us with some images of the arms we can take it up with the manufacturer.
All went smoothly with order
All went smoothly with order, have had no conversations with company so cannot comment on how they manage purchase or fault issues.
Pleased with purchase.
17 kwietnia 2025
Odpowiedź od Office Chairs UK
Thank you very much for your order and glad to hear that you had no issues.
Delivered in a timely manner
Delivered in a timely manner, product as described and good price.
17 kwietnia 2025
Odpowiedź od Office Chairs UK
Thank you very much for your order and review.
DO NOT BUY FROM HERE TERRIBLE CUSTOMER SERVICE
took 3 weeks to come trying to save money on frieght so arranged in house delivery then in the end only arranged with a professional courier as one should when the customer wants to cancel the order. then sends sent me defective chair up and down motor not working properly with scratches. then wouldn’t accept the return unless I get charged the £25 c +vat even though the chair is defective THEIR OWN POLICY SAYS ITS FREE GOR COLLECTION and never once try to implore whats wrong with the chair. Sales director has the AUDACITY TO LEAVE AN AGGRESSIVE VOICEMAIL BEING RUDE AND THREATENING WHEN HE CANT TAKE NEGATIVE FEEDBACK. DONT WASTE YOUR TIME BUY IT FROM SOMEWHERE ELSE WITH BETTER PRICES OTHERWISE YOU MIGHT GET STUCK WITH A DEFECTIVE CHAIR
7 maja 2025
Opinia niezależna
Odpowiedź od Office Chairs UK
We take all complaints very seriously. In this instance we initially tried to organise the delivery through our normal courier channel however the courier refused this delivery based on the customers rudeness in their direction when they contacted him. This left us looking at alternative ways to getting the chair to the customer but he could only receive it on a Wednesday or Friday. Once delivered we were informed quickly that the chair was not as the customer expected (no mention initially of any faults or damage). Our policy is that we will happily take the chair back and give the customer a refund but there is a charge of £25+VAT for the collection. We then received a barrage of emails to our Logistics Manager. Once the client realised there was a small collection charge he then said that the chair was damaged. We have not received any evidence of damage. The emails we then received were very confrontational and rude. Sadly we have been spoken to very badly and now we have a negative review as well. We have always maintained that we are very happy to take the chair back in line with our terms and conditions.
Odpowiedź od Office Chairs UK
Thank you very much for your order and review.
Good quality chair
20 marca 2025
Odpowiedź od Office Chairs UK
Thank you Nicolae glad to hear you are pleased with your new chair.
Excellent service
Knowing that my order wouldn’t arrive for a few weeks, I was kept up to date as to when it would arrive. I was also very impressed with the packaging.
18 marca 2025
Odpowiedź od Office Chairs UK
Thank you very much for your order and review. We spend a lot on packaging so that orders arrive pristine so thank you for the comments.
Good delivery service
Good delivery service, and excellent KAB chair. Best to leave your suppliers invoice out of the box next time!
18 marca 2025
Odpowiedź od Office Chairs UK
Thank you very much Jeremy, duly noted :)
Brilliant Service
Excellent easy to use website, with very good aftersales communications and timely delivery. Item arrived extremely well packages, so much so I was like a wee child; more interested in the awesome box than the product itself.
The chair
20 marca 2025
Odpowiedź od Office Chairs UK
Thank you very much Mr Allan that really great to hear.
Odpowiedź od Office Chairs UK
Thank you very much Mark for your order and review.
I sit on it for hours and never notice…
I sit on it for hours and never notice I'm sitting. If that is not what a chair is supposed to do, what is?
18 marca 2025
Odpowiedź od Office Chairs UK
Thank you very much John and we are delighted to hear that you are sitting comfortably.
Fantastic service
Fantastic service.
The team were willing to send fabric samples as I was concerned that the online colours may not have been accurate.
Updates came regarding the progress of the order .
Absolutely delighted with the chair.
18 marca 2025
Odpowiedź od Office Chairs UK
Thank you very much for your super review we really appreciate it.
Very pleased with my new chair.
Ordered a new task chair for my home office, very pleased with my choice, the chair is supportive and very comfortable.
18 marca 2025
Odpowiedź od Office Chairs UK
Thank you very much for taking the time to write this review. We are very pleased to hear that you are enjoying your new chair.
Positive Experience
Overall very good, Competitive price and good communication during the delivery process.
20 lutego 2025
Odpowiedź od Office Chairs UK
Thank you very much for your order and review.
Odpowiedź od Office Chairs UK
Thank you Matt for your order and review. We are very pleased to receive your feedback.
Good quality chairs exactly as…
Good quality chairs exactly as described were delivered on time - overall a great experience.
11 lutego 2025
Odpowiedź od Office Chairs UK
Thank you very much Jane, a pleasure.
Quick delivery
Quick delivery
Helpful staff to make the choice and when delivering the chairs
20 lutego 2025
Odpowiedź od Office Chairs UK
Thank you very much for your order and review.
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