During making my order, an error was made, and I ended up with two massagers on order! I didn't want but one, so I reached out to customer service. Omar was very helpful in correcting the error, and... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Omar made my experience great! Upon the arrival of my two Three in One Massagers it appeared I rec'd two left foot units since I could not fit one unit on the outside of my ankle as I did on the other... Zobacz więcej
Reakcja na opinię
Rejuvacare is a scam, It is an online marketing company, not a health care provider. The 90 day 100% return policy is designed so that can keep much of the unwary customers money. Avoid like the plagu... Zobacz więcej
Reakcja na opinię
I was so impressed with the help I received from a customer service representative named Maria. I had questions about billing and she quickly responded and made sure that all my concerns were addres... Zobacz więcej
Reakcja na opinię
4,2
Dobra
383 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 98% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Do not buy the shoulder massager
I ordered the shoulder massager and it works ok except that the adjustment is poor. It is tough to get the hot/cold and vibration where you need it. My biggest frustration is the hidden subscription. I wound up paying double because of the “free” 14-day membership added without my knowledge - at least until I noticed another duplicate charge a month later.
6 kwietnia 2026
Opinia niezależna
Odpowiedź od Offer Rejuvacare
Hello, Thanks for sharing your experience—we really appreciate the honest feedback.
We’re sorry to hear that the adjustment on the shoulder massager hasn’t been as easy as expected, and we understand how frustrating that can be. We also take your concern about the membership very seriously. Our goal is always to be transparent, and we regret any confusion around the 14-day trial and the subsequent charge.
We’d like to take a closer look at your account and make this right. Please reach out to us so we can assist you further.
Our customer hotline is available Monday to Sunday, from 9AM to 6PM EST. You can reach us at +1 302-261-9613 or email us at support@rejuvacare.com
Customer focused
Customer focused, promptly resolved issued. Courteous and knowledgeable.
5 kwietnia 2026
Opinia niezależna
Odpowiedź od Offer Rejuvacare
Hello, Thank you for your feedback! We’re glad to hear that your issue was resolved promptly and that our team was courteous and knowledgeable.
Regards,
RejuvaCare Customer Support Team
Product No, Customer Service Yes!…
I had an issue or two with the actual shoulder massager. I sent several emails to get things resolved. The responses came quickly and they offered suggestions for resolution.
While I wasn’t impressed with the product, the customer service was very good.
4 kwietnia 2026
Opinia niezależna
Odpowiedź od Offer Rejuvacare
Hello Gayle, Thank you for sharing your experience! We appreciate your honesty about the product and are glad to hear that our team was able to respond quickly and assist you effectively.
Regards,
RejuvaCare Customer Support Team
Jose was extremely helpful and had…
Jose was extremely helpful and had answers for all my product questions. He's a real credit to your company.
4 kwietnia 2026
Opinia niezależna
Odpowiedź od Offer Rejuvacare
Hello John, Thank you for your feedback! We're thrilled to hear that Jose was able to assist you so effectively and provide the answers you needed. We’ll be sure to pass along your kind words!
Regards,
RejuvaCare Customer Support Team
Read the part about USPS Mail being…
Read the part about USPS Mail being held 3/20/26. Follow with your email saying package left 3/21.
Then my notes that that package sat OUTDOORS soaking wet, followed by subsequent USPS visit with said waterlogged RejuvaCare package, and the USPS directions for follow-up on My Part.
Honestly, the deluge of RJCare emails is Overwhelming.
I cannot keep up to all of it. February
4 kwietnia 2026
Opinia niezależna
Odpowiedź od Offer Rejuvacare
Hello David,
Thank you for your feedback and for sharing the details. We sincerely apologize for the inconvenience you’ve experienced with your package. We’ll look into this issue and make sure it’s addressed promptly.
For any immediate assistance, our customer hotline is available Monday to Sunday, from 9AM to 6PM EST. You can reach us at +1 302-261-9613 or email support@rejuvacare.com
Regards,
RejuvaCare Customer Support Team
Triple shoulder massager
I ordered two triple shoulder massagers and finally got them after about one month. I was worried that I wouldn’t get them. I emailed the company a few times and was promptly answered and assured my order was on its way.
I gave one of them to my daughter who is waiting for shoulder surgery due to rotator cuff problems. She absolutely loves it.
All in all my experience with this company was very positive.
24 marca 2026
Opinia niezależna
Odpowiedź od Offer Rejuvacare
Hello Lesia, Thank you for sharing your experience! We’re so glad to hear your orders arrived safely and that your daughter is enjoying her massager—especially as she prepares for surgery. It’s wonderful to know our team could provide timely updates and reassurance along the way!
Regards,
RejuvaCare Customer Support Team
Product arrived soaking wet
Received the product and it arrived soaking wet and shorting out. Had to pay $12 return shipping just to get a refund. Also got charged $42 membership fee and while they were cordial there was no attempt to help a paying customer. Never trust this company. Don't involve yourself in their scam.
3 marca 2026
Opinia niezależna
Odpowiedź od Offer Rejuvacare
Hello Mark, Thank you for sharing your experience. We’re very sorry to hear about the condition of your package and the inconvenience this caused.
We’d like to look into this issue further and ensure it’s properly addressed. Could you please provide your order information so we can review it and assist you directly?
Our customer support team is available Monday to Sunday, 9AM–6PM EST. You can reach us at +1 302-261-9613 or email support@rejuvacare.com
We truly appreciate your patience and want to make this right.
Kaizer was great and the whole team
Kaizer was great and the whole team helped with my problem and it has been taken care of.
Thank you again for your fast response and getting the situation taken care of.
3 kwietnia 2026
Opinia niezależna
Odpowiedź od Offer Rejuvacare
Hello Debra, Thank you for your feedback! We’re glad Kaizer and the team could assist you promptly and get everything resolved. We appreciate you taking the time to share your experience!
Regards,
RejuvaCare Customer Support Team
Odpowiedź od Offer Rejuvacare
Hello, Thank you for your feedback! We’re glad we could provide the extension strap at no charge and assist you promptly.
Regards,
RejuvaCare Customer Support Team
CHEAP CHINESE PRODUCT! COMPLETE SCAM DON'T BUY!!
COMPLETE SCAM DON'T BUY!!! Bought one shoulder massager online $69.49. Thought Order went through then computer froze up after making you go through 20 minutes of videos to force more products on you. Then Phone email said to complete order again, which then charged me for an additional unit. Then they automatically enroll you in some scam protection plan you didn't ask for that charges you $40.00 on your card. Customer service horrible IF YOU CAN EVER GET TO LIVE PERSON. Eventually they said they would credit me for one of the units and cancel my membership. Then after receiving one of the units, they then try to charge my card again for another $20.00 from a company Healthsource PureEnergy. I had to cancel my credit card to prevent more charges. The massager is total CHEAP CHINESE CRAP. straps too short to fit, unit keeps falling off and wont heat up or stay in massage mode. Now they said they will charge me to return the unit!!
3 kwietnia 2026
Opinia niezależna
Odpowiedź od Offer Rejuvacare
Hello, Thank you for sharing your experience. We’re really sorry to hear about all the frustration you’ve gone through. We take concerns like yours very seriously and want to make sure this is addressed properly.
Please know that we would like to review your charges and membership status, and ensure any incorrect billing is corrected. We also want to help with product issues—like the straps or heating/massage function—so you’re not left dealing with this alone.
Our customer support team is here to assist you Monday to Sunday, 9AM–6PM EST. You can reach us at +1 302-261-9613 or email support@rejuvacare.com
.
Regards,
RejuvaCare Customer Support Team
The "hidden" recurring monthly $42.95…
The "hidden" recurring monthly $42.95 membership charge is flat out criminal.
28 marca 2026
Opinia niezależna
Odpowiedź od Offer Rejuvacare
Hi Sebastian, Thank you for sharing your concern. We completely understand how unexpected charges like this can be frustrating. Please know that all charges are carefully monitored, and we’ll look into this issue right away to ensure everything is handled properly. We truly appreciate your patience and feedback.
Regards,
RejuvaCare Customer Support Team
Odpowiedź od Offer Rejuvacare
Hello Ricky, Thank you for your feedback! We’re glad to hear you’ll be trying both products and hope you enjoy them.
Kim was helpful and took care of the…
Kim was helpful and took care of the problem immediately. Unlike the previous customer representative I spoke to over a week ago that told me there was nothing they could do because I ordered through Amazon.
1 kwietnia 2026
Opinia niezależna
Odpowiedź od Offer Rejuvacare
Hello Tim, Thank you for sharing your experience! We’re glad to hear that Kim was able to assist you promptly and resolve the issue. Your feedback is appreciated, and we’ll make sure to recognize her for providing excellent support.
Buyer beware!!
Buyer beware!!! When you purchase a pain relief device, you are automatically enrolled, after a 14 day trial, into a rejuvacare “membership”! The cost of this membership is $42.95 per month, removed from your credit card! I’m unaware what this membership is for, but it is really underhanded!
26 listopada 2025
Opinia niezależna
Odpowiedź od Offer Rejuvacare
Hello, Thank you for bringing this to our attention. We completely understand your concern and want to clarify.
RejuvaCare memberships are designed to provide ongoing access to product benefits and support, but we understand that the enrollment and billing process must always be transparent. We’d like to review your account and ensure you have full clarity about any charges and options available to you.
Please contact us directly at our customer hotline, available Monday to Sunday, 8AM–11PM EST at +1 302-261-9613, or email support@rejuvacare.com so we can assist you promptly.
We appreciate your feedback and patience as we work to resolve this.
polightnes and helpful!!
well,i had an issue, connected with ruby, and she took me through the process kindly, and helped me understand the way things worked.we got the issue resolved quickly! i give her an a+
1 kwietnia 2026
Opinia niezależna
Odpowiedź od Offer Rejuvacare
Hello Harold, Thank you for sharing your experience! 🌟
We’re thrilled to hear that Ruby guided you so kindly and helped resolve the issue quickly. We’ll make sure to pass along your A+ feedback to her—she’ll be excited to hear it!
Your patience and collaboration made the process smooth too. Thanks for choosing RejuvaCare
Finally made things right
Finally made things right. Cancelled the subscription I never wanted, and refunding my $$.
31 marca 2026
Opinia niezależna
Odpowiedź od Offer Rejuvacare
Hello Julia,
We’re really glad we could get this sorted out for you. Thanks for your patience while we made it right. If there’s anything else you need, we’re always here to help!
Regards,
RejuvaCare Customer Support Team
Dont do it!…
Items appeared in my order that I never ordered plus I got billed twice for the same order. I canceled the unwanted items the same day the order was placed once I saw unordered items. Even though I had canceled them I got billed anyway and had to issue a dispute with my bank. Then this company had the gall to charge me a restocking fee. If there were a way to give them less than a star I would do it
27 marca 2026
Opinia niezależna
Odpowiedź od Offer Rejuvacare
Hello Michael, We’re truly sorry to hear about your experience and completely understand your frustration.
Please know this is not how we want our customers to feel, and we take full responsibility for reviewing what happened with your order. We’d like the chance to make this right and ensure any incorrect charges are corrected.
You can contact us directly so we can resolve this promptly:
Customer Hotline: Monday to Sunday, 8AM–11PM EST
📞 +1 302-261-9613
✉️ support@rejuvacare.com
Thank you for bringing this to our attention—we’re committed to resolving it.
RejuvaCare Customer Support Team
I was told return shipping was free now…
I was told return shipping was free now someone else tells its not. Get employees that know your real rules. Your ratings at the BBB and elsewhere are not good and I am adding to them unless I get a return label as promised
30 marca 2026
Opinia niezależna
Odpowiedź od Offer Rejuvacare
Hello Barbara, Thank you for bringing this to our attention.
We’d like to take a closer look at your case to review what was previously advised and make sure this is handled correctly for you. Our goal is to provide clear and consistent support every step of the way.
Please contact us so we can assist you further and resolve this as soon as possible. Our customer hotline is available Monday to Sunday, from 8AM to 11PM EST. You can reach us at +1 302-261-9613 or email us at support@rejuvacare.com
.
We appreciate your patience and look forward to getting this sorted out for you.
Regards,
RejuvaCare Customer Support Team
I’m requesting a refund and was offered…
I’m requesting a refund and was offered 25% of my money back not to mention they want me to pay for shipping to send back the unused product these tone patches are a joke
11 marca 2026
Opinia niezależna
Odpowiedź od Offer Rejuvacare
Hi Brenda,We understand your frustration, and we want to make this right. Since you haven’t used the product, we can absolutely guide you through returning it for a full refund.
You can reach us directly for return instructions or any assistance at +1 302-261-9613 (Mon–Sun, 8AM–11PM EST) or support@rejuvacare.com
We appreciate your patience and want to ensure you’re fully taken care of.
Regards,
RejuvaCare Customer Support Team
I was told my account was canceled but…
I was told my account was canceled but still getting charges. I would not recommend using a different service.
One ankle wrap never worked. I have been dealing with issues since Nov 28, 2025. Terrible customer service.
28 listopada 2025
Opinia niezależna
Odpowiedź od Offer Rejuvacare
Hi , We hear you, and we want to get this sorted out quickly. I’m sorry for the trouble you’ve had with your account and the ankle wrap. Let’s make sure the charges are corrected and that any issues you’ve experienced are fully addressed.
Please reach out to us directly at +1 302-261-9613 (Mon–Sun, 8AM–11PM EST) or email support@rejuvacare.com so we can review your account and provide a solution. We’re here to help and make this right.
Thank you for your patience—we appreciate the opportunity to assist you.
Regards,
RejuvaCare Customer Support Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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