Ocloudy Recenzje 

61
•
Wynik TrustScore: 4 na 5

4,0

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Zobacz, co mówią recenzenci

Oceniono na 4 z 5

I ordered the two-seater domino couch. The downside is it took a long time to get delivered, about 4 1/2 weeks. When it arrived and I opened it I was really surprised at the good quality, especially f... Zobacz więcej

Oceniono na 1 z 5

I emailed the company before purchasing and never did receive a response. Upon deciding to return the couch, I reached out for the return label and was told in the chat that they would send a return... Zobacz więcej

Oceniono na 4 z 5

The delivery was fast and the price was great! And it was very easy to put together. My only issue was with the boxes themselves—since they are bright red, there is a lot of dye on the boxes, the deck... Zobacz więcej

Oceniono na 5 z 5

The delivery and the concept is what it says, cozy quality, colors…it’s genius! it comes alive from small packages, my 10 year old granddaughters unpacked the 3 piece couch and ottoman joyfully! Very... Zobacz więcej


Informacje dotyczące firmy

  1. Sklep meblowy

Napisane przez firmę

O'Cloudy was founded in 2023 by two Sofa lovers with a passion for timeless design. O'cloudy had always been drawn to modern, versatile furniture that offers both comfort and style, and we believed there was a big gap in the market for effortless comfort. We launched the first collection in Montreal Canada, where it quickly became a favorite among locals for its innovative approach to modern living. Our collection of high-quality compressed sofas is designed for modern living, offering both style and functionality without compromising on comfort. Perfect for transforming any space with ease and elegance.


Dane kontaktowe

4,0

Dobra

Wynik TrustScore: 4 na 5

61 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Odpowiada na 18% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,0

Wszystkie recenzje

(61)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 61

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

We are loving our new couch

We are loving our new couch! It’s so soft and perfect for movie nights. Shipping was quick and my daughter loved unpacking and watching the couch come to life . I would highly recommend

31 lipca 2026
Oceniono na 5 z 5

Très satisfait de mon achat chez…

Très satisfait de mon achat chez O’Cloudy. Le sofa est incroyablement confortable, les matériaux sont de belle qualité et le design est élégant. La livraison s’est bien déroulée et le service à la clientèle a été professionnel et réactif. On voit que le produit est bien conçu et apporte vraiment une touche moderne au salon. Je recommande sans hésiter!

4 sierpnia 2026
Opinia niezależna
Oceniono na 1 z 5

Unreliable company

Twice I've tried to order. First time, they cancelled order because they don't deliver to the Yukon. What happened to free delivery in Canada? Then they said they would, for an extra $400. I agreed to it as I'm literally dying of cancer, and I just want to comfortably watch tv while I do that. Then they cancelled THAT order because they won't ship to my particular address, but they didn't tell me that, and they kept it on my visa for two weeks. Now, I'm in Calgary getting treated for my illness, and I realized I can have it shipped here, and carry it home myself. Guess what? They postponed my order, because the colour is out of stock, and they can't deliver before I leave. And to top it all off, they STILL have my credit card tied up (2weeks now)so I can't go buy something else until they release it. What are they doing with my credit? It feels very scammy to me. So good luck..... I'm editing this to say that I DID email twice and chat too, and was ignored. And you still have my $63.95. and if there are parts of Canada you don't ship to? You should say so. A little fine print would work, or just don't accept an order from certain as addresses. I guess I can that money goodbye?

21 lipca 2026
Opinia niezależna
Oceniono na 5 z 5

O’Cloudy Puffy Domino Worth Every Penny

I’ve had the O’Cloudy Puffy Domino Three Seater and Ottoman for about a month now, and I can honestly say I love it just as much as the day it arrived. It’s incredibly comfortable without losing its shape, even with daily use. The cushions are soft and cozy but still supportive, making it my favourite spot to relax, watch TV, or read.

The ottoman was definitely worth adding too…..it completes the look and makes it even more comfortable for lounging. I’ve had several friends and family members comment on how inviting and stylish the sofa is, and the first thing they usually say after sitting down is how comfortable it feels.

I was a little hesitant about ordering furniture online, but the quality has exceeded my expectations, and their customer service is amazing! I bought the sofa and ottoman separately and after ordering realized there was a discount if ordering the pieces as a set. They immediately credited me the price difference. If you’re on the fence, I’d absolutely recommend it. It’s one of those purchases I’m genuinely happy I made.

20 lipca 2026
Oceniono na 5 z 5

Love it

Love it. They shipped it when I asked for it on a different date due to renovations. Delivered on time. Colour is perfect. I’m 66 years old. I had no problem unboxing, unwrapping and setting it up on my own. Very pleased with the product and overall experience. Would recommend.

2 lipca 2026
Oceniono na 5 z 5

Just order the couch already

Shipping was pretty fast. Boxes were pretty busted up but thats not the company's fault. The products inside were in perfect condition! The couch is fantastic. Glad we went with ocloudy. After hearing horror stories about wayfair and amazon boneless couches these looked like much better quality. Its fantastic. Would recommend 👌. Yes the back isnt crazy high but I wasnt expecting it to be. My my upstairs couch that I paid 4x as much for also has a low back. I ended up ordering a second ottoman and its basically a queen sized bed. Love it!

2 lipca 2026
Oceniono na 5 z 5

My o’cloudy couch is fabulous!

I love my o’cloudy couch. It is very comfortable & I like the firmness of the foam. Choosing the yellow was a bit out of my comfort zone but it fits with everything in my room. Am loving it. It has taken my cat a few days to adjust but he enjoys lounging on it with me.

10 lipca 2026
Oceniono na 2 z 5

Wrong colour

I received Champagne Mist instead of Oyster Beige. I’m confused. Was the colour name changed?!? It seems lighter than I was expecting for the colour. I thought it was supposed to have a care kit with it but I didn’t receive one. It was just opened today so it’s currently expanding so I’ll see if my star rating goes up once it’s fully expanded and ready to use. Seems like it will be cozy since it feels nice and soft. Thanks for your reply. One section definitely looks like champagne mist and the rest looks like oyster beige. Definitely a difference in colour!!

7 lipca 2026
Logo Ocloudy

Odpowiedź od Ocloudy

Hi Sheila,

Thank you for taking the time to share your feedback.

We'd like to clarify that the Oyster Beige color has simply been renamed to Champagne Mist. It is the exact same fabric and color, only the name has changed.

We sincerely apologize for the delay and understand how frustrating it can be to wait for your order. At the time of your purchase on June 18, the product page indicated that the estimated restock date was around June 25. According to the tracking information, your sofa was delivered on July 2.

We're also very sorry that your care kit was missing. Every 4-piece set is supposed to include one, and we'll make sure to send yours as soon as possible.

We truly apologize for the inconvenience and hope we have the opportunity to improve your experience with O'Cloudy. If there's anything else we can do to help, please don't hesitate to reach out to our customer service.

Oceniono na 2 z 5

Still haven’t received product so this…

Still haven’t received product so this isn’t about the couch Itself. But I placed an order well over a month ago and I was given a time line of delivery. I didn’t even have shipping info during that time frame and it didn’t even have a shipping label created or shipped until days surpassed the “delivery” date. I followed up multiple times and the delivery date was further and further away. I invested in this couch with ample time knowing I had family visiting in a new home, I had no furniture for when they came to visit. So don’t order unless you’re willing to wait months for delivery.

23 czerwca 2026
Logo Ocloudy

Odpowiedź od Ocloudy

We're truly sorry to hear about your experience and understand how frustrating this must have been, especially with family visiting your new home.

Your order was a pre-order because the specific color you selected was temporarily out of stock. It was shipped on June 23, which was within the estimated shipping timeframe we provided. Unfortunately, once it left our warehouse, the delivery carrier experienced unexpected delays that extended the transit time beyond what either of us anticipated.

We understand this doesn't change the inconvenience you experienced, and we sincerely apologize for the disappointment. Thank you for your patience while your order is on its way, and we hope you'll love your new sofa once it arrives.

Oceniono na 5 z 5

Honestly- Wow

Honestly- thank you - very easy for someone alone and not handy like me- very heavy but soooo comfortable!! Just wow and good quality

15 czerwca 2026
Oceniono na 5 z 5

I ordered the puffy domino couch and…

I ordered the puffy domino couch and ottoman’s and I have to say it’s so nice to have a product that once you remove it from the packaging you don’t have to wait the 48 to 72 hours for it to fully open to use. It is the most comfortable couch that I have sat on. As for their customer support, it is fantastic there was a minor issue and their response was quick and with the solution ready to go. I definitely would recommend and buy from them again.

5 czerwca 2026
Opinia niezależna

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