Ocloudy Recenzje 

61
•
Wynik TrustScore: 4 na 5

4,0

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Zobacz, co mówią recenzenci

Oceniono na 4 z 5

I ordered the two-seater domino couch. The downside is it took a long time to get delivered, about 4 1/2 weeks. When it arrived and I opened it I was really surprised at the good quality, especially f... Zobacz więcej

Oceniono na 1 z 5

I emailed the company before purchasing and never did receive a response. Upon deciding to return the couch, I reached out for the return label and was told in the chat that they would send a return... Zobacz więcej

Oceniono na 4 z 5

The delivery was fast and the price was great! And it was very easy to put together. My only issue was with the boxes themselves—since they are bright red, there is a lot of dye on the boxes, the deck... Zobacz więcej

Oceniono na 5 z 5

The delivery and the concept is what it says, cozy quality, colors…it’s genius! it comes alive from small packages, my 10 year old granddaughters unpacked the 3 piece couch and ottoman joyfully! Very... Zobacz więcej


Informacje dotyczące firmy

  1. Sklep meblowy

Napisane przez firmę

O'Cloudy was founded in 2023 by two Sofa lovers with a passion for timeless design. O'cloudy had always been drawn to modern, versatile furniture that offers both comfort and style, and we believed there was a big gap in the market for effortless comfort. We launched the first collection in Montreal Canada, where it quickly became a favorite among locals for its innovative approach to modern living. Our collection of high-quality compressed sofas is designed for modern living, offering both style and functionality without compromising on comfort. Perfect for transforming any space with ease and elegance.


Dane kontaktowe

4,0

Dobra

Wynik TrustScore: 4 na 5

61 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 18% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,0

Wszystkie recenzje

(61)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 61

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 4 z 5

The delivery was fast and the price was great! Maybe change the dye on the delivery boxes!

The delivery was fast and the price was great! And it was very easy to put together. My only issue was with the boxes themselves—since they are bright red, there is a lot of dye on the boxes, the deck the boxes were put on was wet since it had just rained, and the dye was dripping where the box got wet! It also left a punch of dye everywhere in the porch. Luckily it was very easy to clean up, but just a future consideration!

25 września 2026
Oceniono na 1 z 5

Horrible customer service

I emailed the company before purchasing and never did receive a response. Upon deciding to return the couch, I reached out for the return label and was told in the chat that they would send a return label right away. I have never received one. It’s now too late to return the product.
The WORST customer service of any company I’ve ever dealt with.

28 września 2026
Opinia niezależna
Oceniono na 4 z 5

I ordered the two-seater domino couch

I ordered the two-seater domino couch. The downside is it took a long time to get delivered, about 4 1/2 weeks. When it arrived and I opened it I was really surprised at the good quality, especially for a boneless couch. I then realized it wasn't long enough, so I ordered another middle seat and the ottoman. So far I love it. Customer service was very helpful also. My second order only took 2 to 3 days to arrive. Overall, I've had a wonderful experience. I gave it four out of five stars, because the first order took so long to be delivered. I purchased the Silver Birch color.

30 września 2026
Opinia niezależna
Oceniono na 5 z 5

Kid proof

Kid proof. Love it. The firmness of the couch is perfect for me and the corduroy is incredibly easy to clean. Excellent.

11 września 2026
Oceniono na 5 z 5

Very impressed

It was described exactly as is
Hopefully the quality continues to stand up over time
Delived next day, all I had to do was open the box and unwrap, was ready to start enjoying in 10 min

17 września 2026
Oceniono na 5 z 5

Absolutely love

Can’t believe how fast delivery was ordered one day had it the next! The ottoman is huge but we love it! Sofa going in our new sunroom! So excited! Thank you

9 września 2026
Oceniono na 1 z 5

I really wanted what I ordered but no

I’m a new customer to cloudy and had never made a purchase before I purchased a sofa and an extra ottoman. The purchase was successfully completed charging my credit cards over $2000. I patiently waited in excitement for my new sofa. I finally five days in received an email saying that it had actually been shipped. I then received an email saying that they didn’t have the extra ottoman in the colour that I chose and asked if I would like a different colour and I asked them to simply refund the ottoman to my credit card. I continue to wait joyfully for my sofa to arrive Only to find out four days later when the credit card was credited back to me that they cancelled the sofa and the ottoman and now they’re out of the colour that I wanted so I cannot re-order it. I don’t think they quite have their stuff together. It shouldn’t have taken my order if there were none in stock on the website and it took a total of 10 days from the time that I ordered the sofa until I found out that there’s not going to be a sofa, you wasted 10 days of my time. I’m not happy I won’t bother re-order from you guys. Obviously, we’re just not meant to be friends.

15 września 2026
Oceniono na 5 z 5

Almost too fast!

All 5 boxes of my order arrived way faster than I thought, the boxes were a little beat up but the packaging inside was wrapped well and everything was fine.

14 września 2026
Oceniono na 1 z 5

IM MISSING HALF MY ORDER..

IM MISSING HALF MY ORDER... I have sent emails with no response and haven't heard from anyone regarding the timeline or if its lost... This was a lot of money to have only half the order come in. My app says that they are here but i don't have it. and no one is responding to me... SO COMPLETELY DISSAPOINTED THAT I NEED TO FIGHT THIS HARD. I haven't even opened the box yet to even see if it like the product. Just wow.

10 września 2026
Oceniono na 5 z 5

Awesome

Great couch, comfortable Great people to deal with. Helpful when carrier wasn’t updating they found out the problem.

10 września 2026
Oceniono na 5 z 5

Livraison rapide et bien emballée

Livraison rapide et bien emballée. On ne peut pas avoir plus simple comme installation. Le divan est étonnement ferme pour de la mousse mémoire et très confortable. Le tissu est doux et joli. Nous espérons qu'il restera beau, mais pour l'instant nous sommes ravis.

9 września 2026

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