The Oblist Recenzje 

175
Wynik TrustScore: 4 na 5

4,0

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

1st time user here. The Oblist site was easy to navigate. The Oblist seems... ...trustworthy. The Oblist has a great number (and variety) of stunning pieces available to peruse and purchase. A li... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Obsessed with this site, I've always scrolled it but when someone gifted me Justine Menard glassware from the Oblist and one glass arrived broken, they were so quick and sweet about sending a replacem... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Truly unique pieces beautifully presented. Website is easy to navigate; vendors from all over the world. Purchase process clear with excellent communication throughout. Nothing like it on the marke... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

I am having a horrible experience with The Oblist. I purchased a Walnut writers box for nearly 590.00 delivered to learn that it was completed in Laminate and glued on and was not disclosed or represe... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Dekoracje i architektura wnętrz

Napisane przez firmę

Fuelled by an unwavering love for design and a passion for curating unique pieces, The Oblist meticulously selects a refined collection of emerging artists, innovative brands, and timeless vintage treasures from every corner of the globe. With a harmonious interplay between history and modernity, our mission is to enhance your living space and bring a touch of artistic beauty to your everyday life.


Dane kontaktowe

4,0

Dobra

Wynik TrustScore: 4 na 5

175 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 71% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,0

Wszystkie recenzje

(175)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 62

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Wonderful site

Wonderful site! Exquisite selection, high quality, reasonable prices and even efficient and prompt customer service from a real-human. Just placed my first order, and waiting for it to arrive - fingers crossed the delivery experience lives up to expectations!

13 sierpnia 2024
Opinia niezależna
Oceniono na 5 z 5

Suivi colis

Suite à une commande, mon colis est retourné à la case départ, par la faute des douanes. Avec l’aide de Chloé, mon colis m’a été renvoyé très rapidement, et les frais de renvoi m’ont été offerts par The Oblist.

26 lipca 2024
Opinia niezależna
Oceniono na 2 z 5

Unfortunate

Purchased a piece that was cancelled shortly after making the purchase. Customer service was responsive, yet I was informed that the piece was not supposed to be available in the US. I was then later informed that the seller was willing to ship the piece for an additional shipping cost, on top of the shipping I paid for it originally. I ended up canceling the purchase and requesting a full refund.

Customer service apologized and said there is nothing that can be done. That is false, as there was a solution. The curator should have been responsible for the shipping, as it was neither the seller nor the buyers fault. Top notch customer experience is not a priority unfortunately and I will be removing Oblist from any and all future purchasing considerations.

15 czerwca 2024
Oceniono na 4 z 5

Belle sélection. Quelques améliorations à apporter

L'expérience de livraison pour certains objets fragiles (miroir notamment) est à améliorer. Il semble compliqué - pour un fournisseur en particulier - de générer un tracking number ce qui n'est pas idéal pour se rendre disponible pour la réception.
Aussi, concernant le service client, les seuls canaux de communication sont les emails ou le chat bot. Pas encore de numéro de téléphone en cas de troubleshooting plus poussé.
Toutefois, j'ai pu bénéficier d'un geste commercial, ce qui est très appréciable et signe que the Oblist se soucie de ses clients.
Quelques améliorations à apporter donc mais une volonté de la part du marchand à fournir une expérience la plus fluide possible.
Par ailleurs, belle sélection d'objets.

22 maja 2024
Opinia niezależna
Oceniono na 1 z 5

I’ve been incredibly disappointed with…

I’ve been incredibly disappointed with the Purchase experience at Oblist. The custom forms were filled out incorrectly by the Oblist. When I asked to resolve the issue, Oblist attempted to push away the work towards me and only when I threatened to cancel the order, they moved forward. I spent more than three hours trying to follow up with Oblist and filling out forms. The Customer Service is not professional and unexperienced in my opinion, I would recommend buying somewhere else if anyhow possible. I would like to say so many more things, but this would probably get this review deleted.

5 maja 2024
Opinia niezależna
Oceniono na 1 z 5

Beware of buying from this company

Beware of buying from this company. I bought multiple sets of glassware and they never delivered it. I reached out to them multiple times via instagram and email and they have not responded at all. This is a horrible scam of a company and now I have to report the purchase with my credit card company because they refuse to respond and give me a refund for the items that were never received. Scam written all over it. Now they are flagging my review and claiming I have not reached out via instagram or email. If only I could attach screenshots to show the multiple emails to the email they provided and message I sent on instagram. Trash company.

12 marca 2024
Opinia niezależna
Logo The Oblist

Odpowiedź od The Oblist

Hello Monica,
We are terribly sorry for this experience. Please know that your package containing the glasses you ordered was indeed shipped on January 26, 2024. It did arrive at your destination, however, the delivery person could not deliver the package on February 7. It has since been returned to the sender and is still in transit to France.
Upon checking, we did not find your messages either on Instagram or via email. You can still reach out to us at customer@oblist.com, and we will be happy to assist you.

Oceniono na 5 z 5

Awesome !

Awesome !! The products are top notch and delivery is very fast. I recommend everyone to take a look at The Oblist website. See you soon for new purchases.

27 marca 2024
Opinia niezależna
Oceniono na 5 z 5

Solved seriously and politely / Item broken when arrived

I ordered a chandelier from Sophie Lou Jacobsen and the item arrived broken. Will not order again from this website.

Follow up :
I change my grade from 1 to 5 stars. Yes the item arrived broken but I had really good support from The Oblist’s customer service. They contacted the artist and sent a new piece quite fast.
Thanks again for taking care of this matter so seriously and politely.

18 stycznia 2024
Logo The Oblist

Odpowiedź od The Oblist

Dear Alison,

Thank you for providing us with your valuable feedback. We sincerely apologize for the inconvenience caused by this unfortunate incident. It is regrettable that some shipping companies do not exercise the level of care that is expected, and unfortunately, this is beyond our control.

Rest assured, we have taken immediate action by contacting the artist involved, and she has assured us that a replacement will be shipped to you as soon as possible. We understand that this incident may have caused you to hesitate in placing future orders through our website. However, we want to assure you that this occurrence is not indicative of our usual high standards.

Your satisfaction is of the utmost importance to us, and we are committed to rectifying this situation to your complete satisfaction. We appreciate your understanding and patience as we work diligently to resolve this matter promptly.

Oceniono na 1 z 5

I am very disappointed

I am very disappointed, since I have not received my order even after 2 months from order... It was supposed to be a Christmas gift. On the website it was not mentioned product is made to order. After I contacted support I got the information I was going to receive it in about 3-5 weeks, which did not happen. On the 11.1. I received an email saying my order is on the way - when I view the order there is current delivery estimate December 18.

11 stycznia 2024
Logo The Oblist

Odpowiedź od The Oblist

Dear Tereza,

Thank you for taking the time to reach out to us. We greatly appreciate your feedback.

We would like to inform you that our platform is built upon the principles of slow-consumption. As a result, most of the products available on our website are made to order and handmade by artists, which is way it can take longer. Each product is accompanied by a label "Made to order", which can be found on the product page. Additionally, we provide an "estimated delivery time" located directly below the "add to bag" button.

Regrettably, it seems that your package was not successfully delivered after multiple attempts. Consequently, it has been returned to the artist. We have already contacted the artist to ensure that the package is resent once it is received.

Please do not hesitate to contact us at customer@oblist.com so that we may promptly address and rectify this issue.

We hope you have a wonderful day.

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