Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 2 z 5

After struggling to find a payment method they finally accept, they took my money, gave me an error stating “error related to our company, try again later” and dipped. I wish I could attach a photo to... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Recomand FlixBus pentru cursa Sibiu - Râmnicu Vâlcea. Am prins un preț foarte bun la bilet, iar călătoria a fost confortabilă și rapidă. Un mare plus pentru șoferii Ionuț și Marius- foarte de ajutor... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

So here I am, at midnight in a city in the middle of nowhere in southeast Turkey. Waiting for a bus that does not exist. Yes ladies and gentlemen, the ticket I bought online from obilet was fo... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Am găsit bilet la preț mai mic decât dacă îl achiziționam de la casa de marcat a firmei cu care am mers, iar rezervarea se face automat când achiziționezi biletul, nu mai trebuie să suni să te progra... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Podróże i wakacje

Informacje przekazane przez różne źródła zewnętrzne

Yüzlerce Firmanın Otobüs ve Uçak Biletleri obilet.com'da Bir Arada. 7/24 Canlı Destek ve Güvenli Ödeme ile En Ucuz Otobüs veya Uçak Biletini Seçin ve Kolayca Alın.


Dane kontaktowe

3,4

Średnia

Wynik TrustScore: 3.5 na 5

981 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 100% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

My Obilet Regret

My Obilet Regret: My Money Has Been Missing for 30 Days!

On April 8, I purchased a ticket using my debit card through the Obilet website. Although the payment was deducted from my account, no ticket was issued. When I contacted customer service, I was told there was a system error and the payment would be refunded.

As of today, it has been exactly 30 days, yet there is still no refund and no resolution. Every time I call, I am told to "contact the bank," but my bank confirms that no refund request has been initiated by Obilet.

Throughout this process, my issue has never been resolved; it has only been delayed repeatedly. Obilet has clearly exceeded the legally mandated refund period of 20 business days, and I’ve had to chase the matter on my own. Additionally, I found dozens of similar complaints on various review platforms, which makes me suspect that this may be a recurring issue, possibly even intentional.

I simply wanted to purchase a plane ticket in exchange for my money. Instead, Obilet withdrew the amount from my account without providing any service in return. As of today, I have neither received a refund nor the ticket I paid for. This experience has been nothing but a waste of time and effort — a complete regret.

Furthermore, customer service ended the call abruptly with statements like, "You may use your legal rights; there is nothing else we can do."

8 kwietnia 2025
Opinia niezależna
Logo obilet.com

Odpowiedź od obilet.com

Hello,
To assist you in the best way possible, could you please send your contact details to support@obilet.com Our team will get back to you as soon as possible. We are here for you! 😊

Oceniono na 1 z 5

Service is awful

Service is awful! I bought the tickets to Istanbul and this bus didn't pick up me on the gas station Shell, which was noticed in the ticket. The bus did not turn off the highway to the stop, but sped along the highway next to it. And during a few days I try to receive my money for tickets but obilet.com doesn't make a refund.
I don't recommend this service!!! Be careful!!!

21 kwietnia 2025
Opinia niezależna
Logo obilet.com

Odpowiedź od obilet.com

Hello,
We are sorry for the negative experience you had.
If you convey your situation in detail to support@obilet.com, our relevant unit will complete the necessary investigations and get back to you as soon as possible. We wish you a good day.

Oceniono na 5 z 5

....

...........

3 kwietnia 2025
Opinia niezależna
Logo obilet.com

Odpowiedź od obilet.com

Hello,
We are so happy that you are satisfied with our service! Thank you for your valuable feedback. Have a great day! 😊

Oceniono na 5 z 5

Very good and convenient.

Very good and convenient.

29 marca 2025
Opinia niezależna
Logo obilet.com

Odpowiedź od obilet.com

Hello,
We are so happy that you are satisfied with our service! Thank you for your valuable feedback. Have a great day! 😊

Oceniono na 1 z 5

Terrible experience!

Terrible experience!

I bought a ticket online, waited at the stop for half an hour, but the minibus never showed up. When I called to ask what was going on, they casually laughed and said, "Oh, we haven’t had a stop there for years!" Seriously?! If you know that, why are you still selling tickets for a non-existent stop?

Total lack of professionalism and respect for customers. Avoid this company unless you want to be stranded for no reason!

26 marca 2025
Opinia niezależna
Logo obilet.com

Odpowiedź od obilet.com

Hello,
We reached out to you regarding your transactions and supported you. We will be very happy if you evaluate the service you received.
We wish you a good day.

Oceniono na 5 z 5

Good efficiency

The driving was smooth and safe. Im happy with my experience.

8 marca 2025
Opinia niezależna
Logo obilet.com

Odpowiedź od obilet.com

Hello,
We are so happy that you are satisfied with our service! Thank you for your valuable feedback. Have a great day! 😊

Oceniono na 5 z 5

A ajuns la timp ,am ajuns in timp util…

A ajuns la timp ,am ajuns in timp util la destinație
Recomand cu incredere

3 marca 2025
Opinia niezależna
Logo obilet.com

Odpowiedź od obilet.com

Bună, ne bucurăm foarte mult că sunteți mulțumit de serviciul nostru! Vă mulțumim pentru feedback-ul valoros. O zi frumoasă! 😊

Oceniono na 5 z 5

Купуването на билета беше лесно и…

Купуването на билета беше лесно и удобно, разпечатването също

3 marca 2025
Opinia niezależna
Logo obilet.com

Odpowiedź od obilet.com

Здравейте,
Много се радваме, че сте останали доволни от нашата услуга!
Благодаря ви за положителната оценка.
Пожелаваме ви хубав ден!

Oceniono na 4 z 5

Travel experience

The seats are comfortable. Drivers are friendly. You have place for luggage.

3 marca 2025
Opinia niezależna
Logo obilet.com

Odpowiedź od obilet.com

Hello,
We are so happy that you are satisfied with our service! Thank you for your valuable feedback. Have a great day! 😊

Oceniono na 5 z 5

N am avut probleme

26 lutego 2025
Opinia niezależna
Logo obilet.com

Odpowiedź od obilet.com

Buna ziua,
Ne bucurăm foarte mult că ați fost mulțumit de serviciile noastre!
Vă mulțumim pentru evaluarea dumneavoastră pozitivă.
Vă dorim o seară bună.

Oceniono na 5 z 5

Много съм доволна

6 marca 2025
Opinia niezależna
Logo obilet.com

Odpowiedź od obilet.com

Здравейте,
Много се радваме, че сте останали доволни от нашата услуга!
Благодаря ви за положителната оценка.
Пожелаваме ви хубав ден!

Oceniono na 5 z 5

Punctuali ,ieftini si buni !

Ma numesc Vlad Ionut si calatoresc periodic cu TRANS NICOLAESCU .
Sunt foarte multumit de serviciul oferit de aceasta firma de transport ! RECOMAND !

3 marca 2025
Opinia niezależna
Logo obilet.com

Odpowiedź od obilet.com

Bună ziua,
Ne bucurăm foarte mult că sunteți mulțumit de serviciul nostru!
Vă mulțumim pentru recenzia pozitivă.
Vă dorim o zi frumoasă

Oceniono na 5 z 5

Very good

Very good, pleasant experience, good visibility

27 lutego 2025
Opinia niezależna
Logo obilet.com

Odpowiedź od obilet.com

Hello,
We are very glad that you were satisfied with our service!
Thank you for your positive evaluation.
Have a nice day!

Oceniono na 5 z 5

Okhhh

Its ok recommend

21 lutego 2025
Opinia niezależna
Logo obilet.com

Odpowiedź od obilet.com

Hello,
We are very glad that you were satisfied with our service!
Thank you for your positive evaluation.
Have a nice day!

Oceniono na 5 z 5

A fost foarte rapid și ușor

A fost foarte rapid și ușor. Călătoria a fost plăcută și a ajuns înainte de timp, chiar a fost totul foarte bine.

20 lutego 2025
Opinia niezależna
Logo obilet.com

Odpowiedź od obilet.com

Bună ziua,
Ne bucurăm foarte mult că sunteți mulțumit de serviciul nostru!
Vă mulțumim pentru recenzia pozitivă.
Vă dorim o zi frumoasă

Oceniono na 5 z 5

All was great!

19 lutego 2025
Opinia niezależna
Logo obilet.com

Odpowiedź od obilet.com

Hello,
We are very glad that you were satisfied with our service!
Thank you for your positive evaluation.
Have a nice day!

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej