Absolutely brilliant service from start to finish. Abbey Nichols was amazing throughout and made the whole process feel easy and stress free. Communication was spot on, everything was explained clear... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I have had very good experience with Mr Stuart . He explained everything very well during the entire process. He has a solution for every single steps . Thank you Mr Stuart . Thank you entire team.
Reakcja na opinię
All I can say is what a great service From start to finish, from the application to receiving funds took less than 24 hours. The call handler i spoke with was lovely and was able to ensure affordabil... Zobacz więcej
I applied for a loan to consolidate my credit card debt into one lower monthly payment, which can be quite a daunting process, but the team at Norwich Trust were so understanding and friendly. Huge sh... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Norwich Trust Limited ("Norwich Trust’’) is a direct lender providing unsecured loans to homeowners. We differentiate ourselves from the majority of other lenders by lending solely to homeowners (in England, Scotland and Wales), allowing us to offer competitive rates for our loans. Our loans are suitable for those who have little equity or who don’t want to risk their home with a secured loan. If you are a customer of ours feel free to let us know what you think of our service.
Dane kontaktowe
Floor 1, Norfolk Tower, 48-52 Surrey Street , NR1 3PA, Norwich, Zjednoczone Królestwo
- 01603 801910
- welcome@norwichtrust.co.uk
- norwichtrust.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Abbey was fantastic she made everything…
Abbey was fantastic she made everything so clear and was extremely helpful. Fantastic company and extremely smooth service. Thank you
I lost my son recently and asked NT for…
I lost my son recently and asked NT for a 1 month payment break to assist with the funeral expenses and the headstone cost, 1 month, they apparently don't do payment breaks, I can miss a payment and go into a no contact contract but they will contact credit reference agencies to say I've missed a payment, not the best given my circumstances.

Odpowiedź od Norwich Trust Limited
Easy to talk to and very friendly
Easy to talk to and very friendly.
Would recommend to others.
Karolis was very helpful and made everything smooth.
Professionalism and prompt responses to…
Professionalism and prompt responses to any queries I had.
Very poor customer service
Very poor customer service. My words were misinterpreted and my loan was,terminated within one hour. When I phoned back the staff were very rude.

Odpowiedź od Norwich Trust Limited
Abbey was really helpful
Abbey was really helpful. Made the minimum of fuss. Explained everything and made the whole process quick and efficient
Monica helped make the process stress…
Monica helped make the process stress free , Thank you
You were absolutely fantastic
You were absolutely fantastic. The customer service person I spoke to was really present friendly and a very helpful.korolis
Easy process
Easy process. Amy was very helpful and patient. Company met my needs.
staff were helpful and explained…
staff were helpful and explained throughout
Great Customer Experience
The Customer Service was outstanding everyone I dealt with were knowledgeable and curteous.
Very good easy and perlite people to…
Very good easy abd perlite people to work with will definitely be useing again in the future if I need to
Ryan was great and made the process…
Ryan was great and made the process really easy and was great through the whole thing.
Very good customer service and…
Very good customer service and communication
Fantastic
Fantastic, went through all the information relevant to me personally, straight forward application and give me my answer within 24hrs, person I dealt with was very clear and straightforward, process was professional, smooth and simple.
Excellent Experience
A refreshingly personal and professional approach to understanding someone's financial needs resulting in an appropriate product delivered in a timely manner.
Monika could not have been more helpful, taking personal ownership of my case and keeping my updated regularly throughout the application.
Efficient
Very friendly. Excellent explanations throughout the process. Time to consider answers.
Monika was very thorough and helpful!
Amazing customer service and made me…
Amazing customer service and made me feel at ease talking about my finances
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







