Norwich Trust Limited Recenzje 

269
Wynik TrustScore: 5 na 5

4,8

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Absolutely brilliant service from start to finish. Abbey Nichols was amazing throughout and made the whole process feel easy and stress free. Communication was spot on, everything was explained clear... Zobacz więcej

Oceniono na 5 z 5

I have had very good experience with Mr Stuart . He explained everything very well during the entire process. He has a solution for every single steps . Thank you Mr Stuart . Thank you entire team.

Reakcja na opinię

Oceniono na 5 z 5

All I can say is what a great service From start to finish, from the application to receiving funds took less than 24 hours. The call handler i spoke with was lovely and was able to ensure affordabil... Zobacz więcej

Oceniono na 5 z 5

I applied for a loan to consolidate my credit card debt into one lower monthly payment, which can be quite a daunting process, but the team at Norwich Trust were so understanding and friendly. Huge sh... Zobacz więcej

Informacje dotyczące firmy

  1. Pozabankowe usługi finansowe

Napisane przez firmę

Norwich Trust Limited ("Norwich Trust’’) is a direct lender providing unsecured loans to homeowners. We differentiate ourselves from the majority of other lenders by lending solely to homeowners (in England, Scotland and Wales), allowing us to offer competitive rates for our loans. Our loans are suitable for those who have little equity or who don’t want to risk their home with a secured loan. If you are a customer of ours feel free to let us know what you think of our service.


Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

269 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,8

Wszystkie recenzje

(269)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 69

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Excellent customer services thank you…

Excellent customer services thank you so much

3 września 2026
Opinia niezależna
Logo Norwich Trust Limited

Odpowiedź od Norwich Trust Limited

Hi Sam,

We’re really happy to hear your positive thoughts on our service and will pass your feedback onto the team!

Kind regards,

Norwich Trust

Oceniono na 5 z 5

I have had very good experience with Mr…

I have had very good experience with Mr Stuart . He explained everything very well during the entire process. He has a solution for every single steps . Thank you Mr Stuart . Thank you entire team.

19 sierpnia 2026
Opinia niezależna
Logo Norwich Trust Limited

Odpowiedź od Norwich Trust Limited

Hi Sangeetha,
We appreciate you taking the time to leave a review. We’re delighted to hear you found our team helpful and had a good experience!
Kind regards
Norwich Trust

Oceniono na 1 z 5

1 star

1 star

Do not trust the positive reviews blindly. I read many of them and decided to proceed based on that, but my experience was very disappointing.

I applied for a £25,000 loan and was offered an extremely high interest rate. They wanted around £60,000 back in total, which is shocking, but I still considered it because I needed to consolidate my debts.

I spoke to them several times by phone and was reassured that things looked positive. Because of this, I rejected other offers I had available. Then suddenly they declined the loan after the affordability check.

I had provided my income and details, and even after the proposed repayment I would still have had enough left from my salary to cover the loan. Now I have no loan, no other offers left, and I can see the credit check/impact on Experian.

A complete waste of time and very stressful. For the amount of interest they were charging, I expected a much more transparent and reliable process.

31 lipca 2026
Opinia niezależna
Logo Norwich Trust Limited

Odpowiedź od Norwich Trust Limited

Hi Erfan,

Thank you for taking the time to share your feedback. We're sorry to hear that you found the process disappointing and stressful.

We appreciate that receiving a decline after initially progressing through an application can be frustrating, particularly when you have been considering your available options. However, all applications are subject to a number of assessments and verification checks throughout the process. An application being discussed or reviewed does not guarantee approval, as the final lending decision can only be made once all required checks have been completed.

As a responsible lender, we have to ensure that any lending decision is made in line with our regulatory obligations and lending criteria. On occasion, information identified during the assessment process means that an application does not meet the criteria required to proceed.

To clarify we do not carry out a hard credit search unless a loan completes. During the application process, only a soft search is undertaken, which may be visible to you but does not affect your credit score or leave the same footprint as a hard credit search.

We understand this will not have been the outcome you were hoping for, and we regret any frustration caused. We value all feedback as it helps us continually review and improve our customer experience.

Kind regards,

Norwich Trust Ltd

Oceniono na 5 z 5

Really impressive service

Having recently dealt with Norwich Trust and in particular, Ryan Beeson, I was impressed about how easy and efficient this loan was to organise through this company. From the start, all emails were replied to by an actual human and within a 24-hour timeframe – too many organisations send a generic response and usually after a few days, never fully answering the enquiry. All my questions were answered, and explained clearly and succinctly, and I felt that Ryan fully understood my reasons behind the loan and he was a pleasure to deal with from start to finish. Response time to action the loan was great too and I was kept abreast of timescales by him. Congratulations Norwich Trust; you’ve restored my faith in financial organisations and I would definitely recommend you to other people.

17 lipca 2026
Opinia niezależna
Logo Norwich Trust Limited

Odpowiedź od Norwich Trust Limited

Hi Laura,
Thank you for your glowing review! We’re so glad you had such a positive experience with us. This is what we strive for as a business so it pleases us to know we’re exceeding our customer’s expectations.
Kind regards
Norwich Trust

Oceniono na 5 z 5

Great service and advice

Great service and advice. Monica your advisor was absolutely amazing - customer service at its finest

17 lipca 2026
Opinia niezależna
Logo Norwich Trust Limited

Odpowiedź od Norwich Trust Limited

Hi,
Thank you for leaving such a kind review, we’re very glad you found Monika to be supportive.
Kind regards
Norwich Trust

Oceniono na 5 z 5

Very quick process

Very quick process, very professional and attentive to detail. Highly recommend

16 czerwca 2026
Opinia niezależna
Logo Norwich Trust Limited

Odpowiedź od Norwich Trust Limited

Hi Andrew,
Thank you for your review, we’re pleased our team was able to assist you in a swift and straightforward manner.
Kind regards,
Norwich Trust

Oceniono na 5 z 5

Few phone calls it was sorted

Few phone calls it was sorted

15 czerwca 2026
Opinia niezależna
Logo Norwich Trust Limited

Odpowiedź od Norwich Trust Limited

Hi Gwendoline,
Thank you for your review, we’re pleased we were able to assist you with your loan.
Kind regards,
Norwich Trust

Oceniono na 5 z 5

Roxy and Karolus - brilliant customer service

Roxy and Karolus were very knowledgeable and friendly and explained everything in great detail, even answering the questions that I had wanted to ask before I even had the chance to ask them. Their customer service skills are second to none!

They went through everything in great detail and it was a pleasure to work with them both.

I will definitely be recommending Norwich Trust because the whole process was faultless and smooth from start to finish. The main thing I liked was that there was no hard sell. They gave you time to digest everything, and the fact that they do all the legwork to pay off your debts from the funds approved means that it takes the hassle out of doing it yourself. This was a massive relief!

I am incredibly pleased and will use Norwich Trust in the future if I have to.

Thanks for everything and for making the whole process as painless as possible.

18 maja 2026
Opinia niezależna
Oceniono na 5 z 5

Absolutely brilliant service from start…

Absolutely brilliant service from start to finish. Abbey Nichols was amazing throughout and made the whole process feel easy and stress free. Communication was spot on, everything was explained clearly and I was kept updated the full way through.
Really appreciate all the help and support from Abbie. Would definitely recommend to anyone needing help getting back on top of things.

7 maja 2026
Opinia niezależna
Oceniono na 5 z 5

Abbey was great

Abbey was great. After being refused elsewhere for unknown reasons, I was slightly demoralised. But Abbey made things very easy and the service was fast and knowledgeable.

6 maja 2026
Opinia niezależna
Oceniono na 5 z 5

Smooth process from start to end

Excellent service, very knowledgeable non-judgemental consultant who listened and helped with viable solutions. Smooth application process that was quick and easy to follow. Quick to pay out once all the paperwork and checks were completed.

28 kwietnia 2026
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej