Absolutely brilliant service from start to finish. Abbey Nichols was amazing throughout and made the whole process feel easy and stress free. Communication was spot on, everything was explained clear... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I have had very good experience with Mr Stuart . He explained everything very well during the entire process. He has a solution for every single steps . Thank you Mr Stuart . Thank you entire team.
Reakcja na opinię
All I can say is what a great service From start to finish, from the application to receiving funds took less than 24 hours. The call handler i spoke with was lovely and was able to ensure affordabil... Zobacz więcej
I applied for a loan to consolidate my credit card debt into one lower monthly payment, which can be quite a daunting process, but the team at Norwich Trust were so understanding and friendly. Huge sh... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Norwich Trust Limited ("Norwich Trust’’) is a direct lender providing unsecured loans to homeowners. We differentiate ourselves from the majority of other lenders by lending solely to homeowners (in England, Scotland and Wales), allowing us to offer competitive rates for our loans. Our loans are suitable for those who have little equity or who don’t want to risk their home with a secured loan. If you are a customer of ours feel free to let us know what you think of our service.
Dane kontaktowe
Floor 1, Norfolk Tower, 48-52 Surrey Street , NR1 3PA, Norwich, Zjednoczone Królestwo
- 01603 801910
- welcome@norwichtrust.co.uk
- norwichtrust.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Excellent customer services thank you…
Excellent customer services thank you so much

Odpowiedź od Norwich Trust Limited
I have had very good experience with Mr…
I have had very good experience with Mr Stuart . He explained everything very well during the entire process. He has a solution for every single steps . Thank you Mr Stuart . Thank you entire team.

Odpowiedź od Norwich Trust Limited
1 star
1 star
Do not trust the positive reviews blindly. I read many of them and decided to proceed based on that, but my experience was very disappointing.
I applied for a £25,000 loan and was offered an extremely high interest rate. They wanted around £60,000 back in total, which is shocking, but I still considered it because I needed to consolidate my debts.
I spoke to them several times by phone and was reassured that things looked positive. Because of this, I rejected other offers I had available. Then suddenly they declined the loan after the affordability check.
I had provided my income and details, and even after the proposed repayment I would still have had enough left from my salary to cover the loan. Now I have no loan, no other offers left, and I can see the credit check/impact on Experian.
A complete waste of time and very stressful. For the amount of interest they were charging, I expected a much more transparent and reliable process.

Odpowiedź od Norwich Trust Limited
Really impressive service
Having recently dealt with Norwich Trust and in particular, Ryan Beeson, I was impressed about how easy and efficient this loan was to organise through this company. From the start, all emails were replied to by an actual human and within a 24-hour timeframe – too many organisations send a generic response and usually after a few days, never fully answering the enquiry. All my questions were answered, and explained clearly and succinctly, and I felt that Ryan fully understood my reasons behind the loan and he was a pleasure to deal with from start to finish. Response time to action the loan was great too and I was kept abreast of timescales by him. Congratulations Norwich Trust; you’ve restored my faith in financial organisations and I would definitely recommend you to other people.

Odpowiedź od Norwich Trust Limited
Great service and advice
Great service and advice. Monica your advisor was absolutely amazing - customer service at its finest

Odpowiedź od Norwich Trust Limited
Very quick process
Very quick process, very professional and attentive to detail. Highly recommend

Odpowiedź od Norwich Trust Limited

Odpowiedź od Norwich Trust Limited
Amazing thank you so much for…
Amazing thank you so much for everything and you made me happy and feel at ease thank you for your time and support and patience
Excellent company and a thorough review…
Excellent company and a thorough review completed showing commitment to affordability.
Roxy and Karolus - brilliant customer service
Roxy and Karolus were very knowledgeable and friendly and explained everything in great detail, even answering the questions that I had wanted to ask before I even had the chance to ask them. Their customer service skills are second to none!
They went through everything in great detail and it was a pleasure to work with them both.
I will definitely be recommending Norwich Trust because the whole process was faultless and smooth from start to finish. The main thing I liked was that there was no hard sell. They gave you time to digest everything, and the fact that they do all the legwork to pay off your debts from the funds approved means that it takes the hassle out of doing it yourself. This was a massive relief!
I am incredibly pleased and will use Norwich Trust in the future if I have to.
Thanks for everything and for making the whole process as painless as possible.
Absolutely brilliant service from start…
Absolutely brilliant service from start to finish. Abbey Nichols was amazing throughout and made the whole process feel easy and stress free. Communication was spot on, everything was explained clearly and I was kept updated the full way through.
Really appreciate all the help and support from Abbie. Would definitely recommend to anyone needing help getting back on top of things.
Abbey was great
Abbey was great. After being refused elsewhere for unknown reasons, I was slightly demoralised. But Abbey made things very easy and the service was fast and knowledgeable.
Smooth process from start to end
Excellent service, very knowledgeable non-judgemental consultant who listened and helped with viable solutions. Smooth application process that was quick and easy to follow. Quick to pay out once all the paperwork and checks were completed.
Great service
Great service, Abbey was really helpful and the process was straightforward and quick, thanks :)
Really professional
Really professional, helpful and nonjudgmental. Would recommend to friends and family
Very fast and efficient process with…
Very fast and efficient process with Karolis being a great help!
Very quick and efficient
Very quick and efficient. Good communication and process was really simple would definitely recommend
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