Northwesttradecentre Recenzje 

Wayne was fantastic from the start and I can't recommend him enough.
Very happy with my buying experience and won't hesitate to recommend this company to my friends and family.
Well done
Vince

Wayne was great. Very happy with the service, he did everything he said he would do. The van is great, I'd highly recommend this garage. Would buy again.

Ian was great from start to finish. He explained every step of the way very clearly. It was a pleasure doing business and I love my new car

We purchased a vauxhall zafira from the NWTC Morecombe branch august 2025, and payed for additional warranty cover. Upon purchase the car seemed in great condition and even had John tell us it was a grade 1 second hand car. Upon getting the car home (40min drive) we had a check engine light appear, the car would cut out on start up and the engine would make a knocking noise. Once we raised these issues with the dealership it took several attempts talking the numerous people to get booked back in with them for repair. Once there they did provide us with a courtesy car (which also seemed dangerous to drive as it would veer off to the left 🙈) safe to say we didnt put our children in it!
These repairs took over 6 weeks to resolve, with several phone calls to ask for update as no one stayed in contact. When the car was eventually returned we still had the same issue! So to avoid the dealership as we were fed up with chasing them we payed for the repairs privately as we felt NWTC were completely incompetent in resolving the issues. Not even a year later there is another issue with the car where a sensor is causing electrical issues, luckily we found this is covered on the warranty we bought. However, we have been completely blind sided today to find out that when the car was returned to NWTC last year for the issues and necessary repairs the car needed that NWTC had fraudulently used our warranty to try and have the repairs funded making it look like us as the owners had put that claim in for the warranty to cover! This essentially took away one claim of the warranty if we ever needed it and they had used and accessed our warranty WITHOUT our permission! to add insult to injury, in light of the current sensor issue our independent mechanic had to take a panel off to access this where he found a working spare key to the car! Just showing the car clearly DID NOT go through thorough inspection before being sold!
PLEASE, PLEASE AVOID AT ALL COSTS!!

Ian did an amazing job helping me and my family find my first car. He made me feel extremely comfortable and did his job amazingly. I will always send everyone here for their cars

Picked up our new car. Ian most helpful again, everything sorted out for us, very quick and easy,

AVOID- DODGEY COMPANY! NO RESPONSE! - Bought a car from NWTC around end of August 2025 time. Had a fault that only became apparent in winter time (a leak), as well as a faulty seatbelt that needs manually adjusting upon each use as it came undone during journeys. We texted Wayne, whom we bought the car from, before Christmas and he said he would get the car booked in after the Christmas period. Nothing resulted from this.

Unfortunately, owing to a family member becoming severely ill, it was not chased up between Feb and March. After chasing it up in March as well as April, we were met with complete silence again and the message didn’t even deliver.

After my personal circumstances alleviated, I chased NWTC back up and finally got the car booked in June. As I handed over the keys he asked what I was there for, as if he wasn’t expecting me. I reminded him of the seatbelt and car door leakage.

He said it would be done for 8 days later. It wasn’t, which I was okay with as these things never pan out as expected. However, I had to chase up every other day as no one kept in touch. Resultantly, after 13 days we got the car back. The seatbelt had not been resolved as he said he “forgot” which is just unacceptable and dangerous. He should’ve written it down or texted to confirm.

I understand the door is not formally part of the warranty, however, as it was agreed to be booked in, this should have been honoured appropriately, especially as we bought the car with these faults.

He essentially blamed us for leaving it so late, although he is the person responsible for the lack of urgency as he completely ignored us for months on end. He also said we weren’t prepared to give the car in? When I got the car back, sentimental things and money also taken from the car, not sure by whom as it was sent to multiple places. Obviously no specific blame is implied as per the previous sentence- however, the follow up was inadequate.

I found Wayne in particular to be extremely condescending, and to be frank, rude. Other people I spoke to on the phone were also rude and dismissive, and would never follow up on their promises to get back to me.

They even went as far as responding to someone elses negative review stating that it was my mother and I fabricating a fake review, as well as publicing our personal information.

If you are considering buying a car here, READ THE RESPONSES to many of the negative GOOGLE reviews to see the type of attitude this company has. I must say that the responses on trust pilot (some signed off as James Taylor) are much so more professional and appropriate- go and look at what i assume is new management- Zac Porter responses. He is the one that published mine and my mothers personal info when defaming us in a response to a complete strangers negative review.

Overall: poorly ran and the blame is then put put on customers.

Ian has been absolutely
excellent! He was upfront, honest and to the point which is exactly what I'm looking for when buying a car! Many thanks to Ian

A huge thank you to Junaid and everyone at NWTC for making buying my car such a great experience. Junaid was friendly, knowledgeable, and went above and beyond to make sure everything went smoothly from start to finish. There was never any pressure, just honest advice and excellent customer service.

I’m really pleased with the car and wouldn’t hesitate to recommend NWTC to anyone looking for a quality used vehicle. Thanks again, Junaid – top-class service!

From start to finish I had an excellent experience with NWTC and salesman Ian.
All information was giving and explained really well. Would highly recommend!

Good experience with nwtc preston thank you for your service

I got a car from nwtc preston i have very good experience with them specially the guy who handle my case junaid azhar thank you

DO NOT buy from this company, car bought in March and MOT the day before, rear brake pads were 'advised' on MOT this was not pointed out to me (i was just told the car has passed the MOT) 4000k miles later of careful driving and my brakes are metal on metal after Peuogot Dealer said this is safety critical...this company is not taking any responsibility simply stating everything was legal when the car was purchased

Been into the showroom today at Preston and was greeted by a gentleman named Ian he was great from the get go, didn’t walk away with a car today but have been given so much good advice and I will be back. Thanks Ian for the great service and advice given today.

Phoned up enquiring about a VW Polo, asked them if the car is good to go and free to test drive, spoke to Nathan, he said yes and I emphasised that I am travelling an hour to view on behalf of a friend. Arrive on site, greeted by a very friendly salesman but didn't get his name, he said that we would be especially looked after as we've travelled so far. Bullshit. Needed to use the toilet and it was locked, he told me to just go on the fence, very professional. We finally get around to viewing the car and it is awful, bodywork is atrocious, no service history which was not advertised, drivers door handle not working, passenger window not working, the car had an exhaust blow and none of this was mentioned. Images advertised seem to have been covered with AI to hide all the damage on the car. Wasn't valeted properly and there was a note saying the car needed prepping. This was not mentioned when I called otherwise I wouldn't have made the trip!!! I appreciate with it being an old car it will obviously not be perfect, but it was too much to justify the price. Not only this but I tried to check the MOT History (the reg plate was hidden on the listing) and the reg plate did not show up, so how do I know this isnt a clone? Spoke to Nathan and he was incredibly uninterested and had a disgusting attitude. I told him the problems and he told me "it's not the car for you then is it?" To which I just said clearly, and therefore defeats the purpose of me driving an hour from home to get here. We at least tried to reason with him, we were happy to take the car if the issues were rectified and we were happy with the test drive, he refused to let us even drive the car. Told us he'd take a deposit, come back within a week and all issues will be fixed. Asked if this was refundable and was told no, because if I "c*ck up" then he is at a loss for the repairs. I'm at a loss driving an hour for a waste of time, took time off from work I wont get back and have been treated appaulingly. Avoid at all costs, go spend your money with someone who actually gives a shit.

My 17 year old passed his driving test and we were hunting for a little car for him. Having decided on a Vauxhall Viva, we contacted NWTC Preston and spoke to Wayne. The car we wanted originally had sold a few hours before I spoke to him, but he made the effort to make sure it was sold, and kept in touch throughout the day. Due to his effort and manner we decided to go with a higher priced much newer model.
Wayne was consistent, reliable and very pleasant to deal with. Kept us informed and was great all round. Car arrived today and we couldn’t be happier. Will be back in a few years when my next lad passes his test!

Austin was helpful and provided knowledge also there’s a wide range of different cars , thankyou

I had an excellent experience buying my car from Abdul. From start to finish, he was professional, friendly, and honest. He took the time to answer all of my questions, explained everything clearly, and made the whole process smooth and stress-free.

I'm really happy with the car—it was exactly as described and in perfect condition. I couldn't have asked for a better buying experience.

I highly recommend Abdul to anyone looking for a reliable car and outstanding customer service. Thank you again!

Abdul helped me with my car today was a very helpful guy thanks again 🙂

Still awaiting my returned deposit that I was told I would receive. It has been over a month.

Very poor in communication once you say you do not want a vehicle.

Very poor in communication which lead to the reason I didn't view vehicle.

Currently on holiday till end of june.

I will be pursuing a small claims if deposit is not returned by end of june.

Spoke to preston manager who said he would speak to Morecambe branch

Any further forward??? No of course not.

So after writing a another email as requested still no answer, phone call or email back.

If you can't be trusted with replying to a email........