Noobark Recenzje 155

Wynik TrustScore: 3.5 na 5

3,4

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 4 z 5

First of all, someone answered the phone which can sometimes not be the case. I was very happy to hear a voice on the other end! The support person told me that I would be receiving an email concern... Zobacz więcej

Oceniono na 4 z 5

I purchased the Noobark collar for my small black pug. She barks at everything on TV. Landscape workers outside the house. Her reflection in the storm door, etc., etc. I tried the collar on h... Zobacz więcej

Oceniono na 1 z 5

I tried to cancel this order right after I made it because I accidentally purchased 5 collars after only needing 1. Even though, I called immediately after purchasing I was told that it was too late t... Zobacz więcej

Oceniono na 2 z 5

J'ai cherché les tarifs et me suis retrouvée sur une page promo. 59,99€ pour un collier. J'ai sélectionné ce produit et je n'ai reçu aucun récapitulatif avant de passer au paiement. En confirmant... Zobacz więcej


Dane kontaktowe

3,4

Średnia

Wynik TrustScore: 3.5 na 5

155 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 60% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

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Oceniono na 3 z 5

Not happy

Tried to cancel my order.but within 4 mins of receiving the payment details I was told the order was already picked packed & shipped.Had to wait for order to arrive.then contact them again.
19 days now and still no return address given.

14 marca 2026
Opinia niezależna
Logo Noobark

Odpowiedź od Noobark

Hello Tom,

Thank you for bringing this to our attention. We understand how important timely return information is and want to make this right.

An agent has been assigned to your case and will provide the return address and guidance directly. Our team is focused on ensuring your case is resolved efficiently.

Kind regards,
Stella from NooBark

Oceniono na 2 z 5

Customer service on phone was helpful, but follow thru has been very disappointing.

Customer service on phone was helpful, but follow-thru of info by email on refund was not forthcoming in the 5-10 minutes suggested. Have contacted and they wanted a survey filled out which I did before they would get return info to me. No response. They sent me two collars and as I read other reviews this seems to be a consistent problem. Beware! Instructions were difficult and took three different people to set up. It did not seem to work as expected, but will continue to try to work with dog. May end up in trying to send back both.

31 marca 2026
Opinia niezależna
Logo Noobark

Odpowiedź od Noobark

Hi Beverly,

We understand that the product did not meet your expectations, and that your experience with our customer service fell short. Our goal is to provide clear, timely, and effective support, and we would like the opportunity to make it right.

Your concerns regarding product quality are important to us. To address them, we have assigned an agent to review your case and provide guidance. Our team is eager to work with you to resolve this and ensure your satisfaction.

Kind regards,
Stella from NooBark

Oceniono na 3 z 5

Not a cold Weather collar

The instructions are hard to understand. Especially the way to ut the probes properly into place. The instruction tell me not to use the collar in temperatures below C zero. I live in Anchorage, Alaska. I walk with my dog every day outside - it is below freezing here for the better part of six months.

31 marca 2026
Opinia niezależna
Logo Noobark

Odpowiedź od Noobark

Hello Ernesta,

Thank you for your feedback. We take concerns regarding product usability and environmental limitations seriously, and your feedback about the instructions and temperature conditions has been noted.

As we were unable to locate your order based on this review, we have sent a request for further information. Once received, our team will review your case and provide guidance on next steps.

Your feedback is appreciated, and we are here to assist you.

Best regards,
Stella from NooBark

Oceniono na 4 z 5

the noobark collar seemed to work at…

the noobark collar seemed to work at first but i think that was just wishfull thinking on my part. My dog zip now barks consistantly wearing the collar with all the seeting set to 8. I'd like a refund

31 marca 2026
Opinia niezależna
Oceniono na 2 z 5

Horrible experience trying to return

Horrible experience trying to return the product for a refund. Their policy states money back guarantee if unused product returned within 30 days. Fine, except the company tactic is to stall you in email for 30 days before giving you the return address. I clearly asked for the return address and directions 6 times and they never provided it; they responded to the email with things like "please take our survey first" to "if you want to keep we'll refund you 50% of (full) cost (of course I purchased the collars for 50% off)". Their last reply gave me a return address, but it was 30 days after I received their product.
And their website is misleading - I ordered a single pair of collars and they added a second pair when it appeared that I was confirming what I had already put in the cart. I called customer support within minutes and they would not change the order, rather claiming just send it back when I receive them.
They are crooks. Find another brand - you'll be happier in the end.

29 marca 2026
Opinia niezależna
Logo Noobark

Odpowiedź od Noobark

Hello Clayton,

Thank you for sharing your experience. Returns and refunds, including partial refunds where applicable, are fully supported and processed in accordance with our return policy. The optional survey helps us provide accurate return instructions, and we offer flexible solutions so customers can choose the option that best fits their situation. A full refund remains available and is handled in line with our policies.

Transparency and confidence throughout the purchasing process are top priorities, and feedback like yours is taken seriously. An agent has been assigned to review your case and will work with you to ensure a satisfactory resolution.

Kind regards,
Stella from NooBark

Oceniono na 3 z 5

The quoted price was 2 @ 49.99

The quoted price was 2 @ 49.99, but the charged price was $111+. That’s not my local sales tax rate. I don’t like nontransparent pricing that is only revealed after you process my payment.

29 marca 2026
Opinia niezależna
Logo Noobark

Odpowiedź od Noobark

UPDATE

Hi Tracey,

Thank you for providing your order details.

We have located your order and assigned an agent to review your concern. We are committed to resolving your case promptly and will be in touch soon.
__________

Hello Tracey,

Thank you for sharing your experience. We prioritize transparency and aim to ensure every customer feels confident during the checkout process. NooBark pricing remains consistent with what is displayed; however, the final total may reflect additional items, shipping costs, and currency adjustments based on your location.

To assist you further, we have requested additional details about your order. Our dedicated team will review your case and work to provide a resolution as quickly as possible.

Kind regards,
Stella from NooBark

Oceniono na 5 z 5

Kept in constant communication…

Kept in constant communication regarding my purchase. I ordered two by mistake not understanding your ordering description. I’m keeping one to continue testing out, but need to return the extra still in original
package.

27 marca 2026
Opinia niezależna
Oceniono na 1 z 5

Absolutely terrible shipping

Absolutely terrible shipping, they shipped our collars twice and both time their shipping sent them back to a warehouse(no one knows where this fictitious warehouse is). They say they can’t find our house, we get packages every single day from many different places, never have an issue. I’m beginning to believe this is a scam, should have bought them from Amazon. My recommendation is DO NOT BUY FROM THIS COMPANY this has been going on for over 2 months still no collars.

23 marca 2026
Opinia niezależna
Logo Noobark

Odpowiedź od Noobark

Hello Ralph,

Thank you for sharing your experience. We understand your concern regarding the delivery attempts and returned shipments.

Ensuring reliable delivery is a priority for us, and we are continuously working with our shipping partners to improve this process. After reviewing your case, we can confirm that all charges have been fully refunded.

For any further assistance, please do not hesitate to contact our support team.

Kind regards,
Stella from NooBark

Oceniono na 2 z 5

Leider funktioniert das bei unserem…

Leider funktioniert das bei unserem Hund garnicht :-( er will das immer abmachen und winselt nur wenn er das Band trägt .
Eine Rückgabe ist auch schwierig . Ich würde das nicht mehr kaufen . Ich frage mich wie die auf Rang 1 in den Testseiten gekommen sind ?

22 marca 2026
Opinia niezależna
Logo Noobark

Odpowiedź od Noobark

Hallo Rainer,

vielen Dank, dass du uns deine Erfahrungen mitgeteilt hast. Wir verstehen deine Bedenken hinsichtlich der Wirksamkeit des Produkts und der Reaktion deines Hundes beim Tragen.

Dein Feedback zur Produktqualität ist uns wichtig. Rücksendungen und Rückerstattungen, gegebenenfalls auch Teilrückerstattungen, werden gemäß unseren Rückgabebedingungen bearbeitet. Nach Durchsicht deiner Korrespondenz mit unserem Support-Team können wir feststellen, dass dein Anliegen geklärt wurde.

Sollten Sie weitere Fragen haben, zögern Sie bitte nicht, sich erneut an uns zu wenden.

Wir wünschen Ihnen noch einen schönen Tag,
Stella von NooBark

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