First of all, someone answered the phone which can sometimes not be the case. I was very happy to hear a voice on the other end! The support person told me that I would be receiving an email concern... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I purchased the Noobark collar for my small black pug. She barks at everything on TV. Landscape workers outside the house. Her reflection in the storm door, etc., etc. I tried the collar on h... Zobacz więcej
I tried to cancel this order right after I made it because I accidentally purchased 5 collars after only needing 1. Even though, I called immediately after purchasing I was told that it was too late t... Zobacz więcej
J'ai cherché les tarifs et me suis retrouvée sur une page promo. 59,99€ pour un collier. J'ai sélectionné ce produit et je n'ai reçu aucun récapitulatif avant de passer au paiement. En confirmant... Zobacz więcej
Odpowiada na 60% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
I reached out to return an item that I…
I reached out to return an item that I over ordered by accident. They got back to me withing minutes! Awesome service!
Very good support team
Not happy
Tried to cancel my order.but within 4 mins of receiving the payment details I was told the order was already picked packed & shipped.Had to wait for order to arrive.then contact them again.
19 days now and still no return address given.

Odpowiedź od Noobark
Customer service on phone was helpful, but follow thru has been very disappointing.
Customer service on phone was helpful, but follow-thru of info by email on refund was not forthcoming in the 5-10 minutes suggested. Have contacted and they wanted a survey filled out which I did before they would get return info to me. No response. They sent me two collars and as I read other reviews this seems to be a consistent problem. Beware! Instructions were difficult and took three different people to set up. It did not seem to work as expected, but will continue to try to work with dog. May end up in trying to send back both.

Odpowiedź od Noobark
I reached out to customer services they…
I reached out to customer services they were very helpful
Good Communications
They were very prompt at answering my queries and hopefully i will get the result i asked fo
Not a cold Weather collar
The instructions are hard to understand. Especially the way to ut the probes properly into place. The instruction tell me not to use the collar in temperatures below C zero. I live in Anchorage, Alaska. I walk with my dog every day outside - it is below freezing here for the better part of six months.

Odpowiedź od Noobark
the noobark collar seemed to work at…
the noobark collar seemed to work at first but i think that was just wishfull thinking on my part. My dog zip now barks consistantly wearing the collar with all the seeting set to 8. I'd like a refund
LEO CS
Only had to wait a short time to get through then Leo was very helpful
I really looked forward to this working…
I really looked forward to this working as I had a friend who used one with great success. Unfortunately, this dog is even too aggressive to even keep him.
Horrible experience trying to return
Horrible experience trying to return the product for a refund. Their policy states money back guarantee if unused product returned within 30 days. Fine, except the company tactic is to stall you in email for 30 days before giving you the return address. I clearly asked for the return address and directions 6 times and they never provided it; they responded to the email with things like "please take our survey first" to "if you want to keep we'll refund you 50% of (full) cost (of course I purchased the collars for 50% off)". Their last reply gave me a return address, but it was 30 days after I received their product.
And their website is misleading - I ordered a single pair of collars and they added a second pair when it appeared that I was confirming what I had already put in the cart. I called customer support within minutes and they would not change the order, rather claiming just send it back when I receive them.
They are crooks. Find another brand - you'll be happier in the end.

Odpowiedź od Noobark
The quoted price was 2 @ 49.99
The quoted price was 2 @ 49.99, but the charged price was $111+. That’s not my local sales tax rate. I don’t like nontransparent pricing that is only revealed after you process my payment.

Odpowiedź od Noobark
Kept in constant communication…
Kept in constant communication regarding my purchase. I ordered two by mistake not understanding your ordering description. I’m keeping one to continue testing out, but need to return the extra still in original
package.
The order process was a little…
The order process was a little confusing at first, but in the end I received the product I need and are satisfied
Absolutely terrible shipping
Absolutely terrible shipping, they shipped our collars twice and both time their shipping sent them back to a warehouse(no one knows where this fictitious warehouse is). They say they can’t find our house, we get packages every single day from many different places, never have an issue. I’m beginning to believe this is a scam, should have bought them from Amazon. My recommendation is DO NOT BUY FROM THIS COMPANY this has been going on for over 2 months still no collars.

Odpowiedź od Noobark
Leider funktioniert das bei unserem…
Leider funktioniert das bei unserem Hund garnicht :-( er will das immer abmachen und winselt nur wenn er das Band trägt .
Eine Rückgabe ist auch schwierig . Ich würde das nicht mehr kaufen . Ich frage mich wie die auf Rang 1 in den Testseiten gekommen sind ?

Odpowiedź od Noobark
Easy purchase and decent shipping time
Easy purchase and decent shipping time. Have not tried it yet. Reading instructions. Wish there was a how to video.
Doświadczenie Trustpilot
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