Noobark Recenzje 155

Quick to respond to queries, but although I cancelled an order within 5 minutes of placing it they were unable to stop despatching it.

Responded quickly. And offered return instructions promptly

Mangelhafter Service
Ich wollte ein Halsband kaufen, und habe schließlich 1 plus 4 Halsbänder im Warenkorb und diese wurden auch über PAYPal direkt bezahlt - ohne mein Einverständnis.
Meine unmittelbare Stornierung,innerhalb von 5 Minuten , wurde abgelehnt.
Die Bestellung wäre bereits im System und ich könnte innerhalb von 30 Tagen alles zurück schicken.
Jetzt speist mich der Support mit fadenscheinigen Angeboten und nennt bisher auch keine Adresse für die Retour.
Finger weg von diesem Produkt.
Außerdem ist es extrem billig produziert und nur einen Bruchteil des Preises wert.

It took 2 times to get someone to accept return of items

Magi was very polite and helpful.

I don't like that I read that I will see multiple bank transactions on my statement. That's a red flag

A mistake was made on my order that was already to be shipped but I was told this could be rectified after receiving the goods. Unfortunately the Noobark collar was not good for my dog. This happened April 12,2026

I ordered the item on the 7 th of April, didn’t receive a tracking number, after a fortnight I had to e-mail the company to see where my order went?

After the e-mail I received a tracking number straight away, but didn’t receive my order until 29th April,and it was the wrong size

Die bestellung wurde 4 fach ausgelöst. Die Seite blieb hängen und als ich nochmals aktualisiert habe wurden gleich weitere Halsbänder gekauft. Zum glück konnte die Bestellung dann doch noch storniert werden erst hies es es geht nicht! Nun ist das Halsband gekommen. Beim Test mit reinpusten funktioniert es, wenn mein Hund es trägt passiert keine Vibration und auch kein Ton wenn er bellt. Habe seine Haare am Hals sehr gebürstet und auch etwas weg rasiert aber es funktioniert immer noch nicht. Ich werde das eine Haare sicher nicht völlig abrasieren. Bin leider sehr enttäuscht für so viel geld.

Could you please refund only the extended warranty dollar 11.98.(USD)
for the Order #3424FDE59F.
I haven't got any reply from them.

Same story as many here giving it a 1 star rating. DO NOT PURCHASE THIS PRODUCT!! I accidentally ordered 6 collars when I only wanted one due to the user interface confusion (no clear indication that when you click paypal it pays immediately - normally you are redirected to Paypal, nor did their website allow you to review your shopping cart - I thought I had to do that in paypal.) I called AND emailed within 15 minutes or ordering and like others, was told it was too late it had already been shipped. Which is physically impossible. I was then told I could return products in 30 days under the T&Cs. Which I am now trying to do and 'customer support' is being extremely difficult by asking for all the detials again even after providing the order number, asking for surveys which won't allow you to rate any less than 4 stars, issuing a partial refund when I declined their offer and requested a full refund plus more. I have met their full T&Cs and return policy. If this is not resolved shortly I will proceed with a chargeback through my payment provider and lodge a formal complaint with the Office of Fair Trading. Really dissapointed.

Website was easy to navigate and place the orders.

Are quick to answer enquiries on tracking providing easy to follow instructions which leaves the buyer piece of mind that their transaction and transportation of their goods are being dealt with in a professional manner

The website was informative and easy to use. The ordering process also easy to maneuver through.

We hope the product is all is has claimed to be.

Fast response regarding refund

Quick replied , stress free

If anyone in Australia wants to buy this collar, you need to know that it is American Dollars. I emailed suggesting they should let customers know but only get generic responses. I haven’t received the collar as yet, I basically just want customers in Australia to know it is double the cost.

Noobark ordering process and customer service is horrible. Do NOT use PayPal, there is not a final order review, the order processes immediately. Wanted to change a mistake and ended up making multiple orders due to their faulty ordering process. Called customer service to cancel the additional unwanted order. They refused to cancel saying it was too late even though it had not been shipped and no tracking number provided.
Orders arrived and took multiple attempts to get return information. Products returned, waiting to see if refund will be given. Kept 1 of the orders. This product is not fit for small dogs as indicated on their website. Return is not possible due to opening the package.

helpful service

Helpful and nice to talk to an actual person.