Nomad Frontiers Recenzje 1249

Wynik TrustScore: 5 na 5

4,9

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Great service. Nomad Frontiers processed and sent out my order quickly and perfect. I'm very pleased with the attention they showed to my order and the communication that the order was on its way to... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Highly recommend Nomad Frontier! I recently picked up a pair of KOO Alibi Large glasses and the experience was top-notch. I was unsure about the sizing, but the team provided excellent guidance,the L... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Excellent service and fast shipment. However, be aware when choosing FedEx. FedEx will attempt to deliver to your home up to three times before leaving it at your local drop off location. That means... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I ordered some items before Christmas 2025 and my package was quickly shipped a day or 2 after the order was placed. Unfortunately, the courier, who shall remain nameless, lost the shipment on one of... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z akcesoriami rowerowymi
  2. Sklep rowerowy

O Nomad Frontiers

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About Nomad Frontiers

At Nomad Frontiers, we aspire to be Canada's local bike shop. But it didn't start that way. We set out to build NOMAD with a vision grounded in community, inclusiveness, and the power of epic cycling adventures to create memories and solidify friendships. We set out to build a travel company - both products to create your own adventure and expert advice to guide your next, more distant excursion. That was, until COVID got in the way.

Now, we've taken that same passion for community and expanded on our cycling retail plans. Our value proposition? Better customer service? No. The best customer service. We aim to show you, in every interaction, that we value your business and deserve your trust. We aim to build long-term relationships rooted in a mutual understanding of the importance of your cycling hobby to your overall wellbeing and enjoyment. We strive to be your number one online cycling retailer.

Our Offerings

We carry many of the top cycling brands in the world - Sidi, POC, Castelli, EVOC, Zipp, and many, many more. We're constantly expanding and adding new products to the virtual shelf. And we only offer products that we would use ourselves - products that we would trust on our next once-in-a-lifetime cycling trip.


Dane kontaktowe

4,9

Doskonała

Wynik TrustScore: 5 na 5

1 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 100% z negatywnych recenzji

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Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Rapide et

Rapide et efficace

22 grudnia 2025
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Odpowiedź od Nomad Frontiers

Nous sommes très heureux!

Merci beaucoup d'avoir pris le temps de partager votre expérience avec nous.

L'Équipe NOMAD

Oceniono na 1 z 5

Deceptive sales practices

I ordered a case of Clif Bloks that typically lasts me a year. The best buy date for the case is a couple months away. I asked Nomad if they could send me one with a better date and they told me all the cases have that date. They acknowledged that they were not transparent about why these cases were on sale (I thought it was just a general sale). I told them I would not have purchased a case with such a poor date, even on sale. They told me that I could ship the package back at my own cost for a refund. The shipping cost would have been over 50% of the refund. I asked what else they could do instead to rectify the situation and they stopped responding to me.

Addendum in response to Nomad’s response below:
If Nomad is unable to resell the Clif Bloks for safety reasons, then why are they asking me to pay shipping to return them? Why not just refund me? Sounds like more deception.

Interestingly, I also noticed that the “date of experience” on my review has been changed to November. Trust pilot automatically picked the shipping date of December 1. I received my package a week or 10 days after that which I guess would more accurately be the date of my experience.

29 listopada 2025
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Odpowiedź od Nomad Frontiers

Thank you for taking the time to leave a review.

We strive to provide excellent customer service and we are disappointed that you are not satisfied with your experience. Moreover, we are proud of our track record serving thousands of cyclists across the country since we founded our small Canadian business in the wake of the pandemic, and the suggestion that we conduct ourselves otherwise is disheartening.

At the time of shipping, the box of 18 Clif Bloks you purchased, which were discounted by over 40%, had 3.5 months before the "best by" date. While nutrition products are typically non-returnable (as we cannot resell them for safety reasons), we offered to take them back. You then took issue with the return shipping policy (we shipped your order to you for free, but the cost of return shipping is the responsibility of the customer).

To clarify, we didn't stop replying to your emails. We received your last escalatory email 3 days ago and our staff were simply going through the proper internal processes to determine how we could accommodate your requests.

We endeavour to go above and beyond for our customers, and we will reach out to you directly.

Team NOMAD

Oceniono na 5 z 5

Fast and reliable

Great, reliable Canadian company. I’ve used them twice and have been happy with them.

28 listopada 2025
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Odpowiedź od Nomad Frontiers

We're delighted to hear it!

Happy riding,
Team NOMAD

Oceniono na 5 z 5

Great communication, quick shipping, as described!

Easy to use website for viewing products and ordering, quick shipping, and items arrived as expected and on time. Communication was very speedy also when I had a question. Thanks!

21 listopada 2025
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Odpowiedź od Nomad Frontiers

We're thrilled to hear it!

Thank you so much for taking the time to share your experience with us. We are grateful.

Happy riding,
Team NOMAD

Oceniono na 5 z 5

Great backpack

Great backpack! Easy online ordering and quick delivery. A very nice touch with a personal note included. Well done

18 listopada 2025
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Odpowiedź od Nomad Frontiers

We're thrilled to hear it!

Thank you so much for taking the time to share your experience with us.

Happy riding,
Team NOMAD

Oceniono na 5 z 5

fantastic

I wanted to take a moment to express my gratitude for the fantastic experience I've had with you during my recent purchases. I truly appreciate how quickly you respond to my questions and your commitment to providing the best prices online.
Your customer service is exemplary, and I am especially impressed with the super fast shipping! It's always a pleasure to shop with a company that values its customers and strives to make the buying experience so seamless.
I will definitely continue to recommend your services to others. If you have something I want on your website, I won't hesitate to purchase from you again.
Thank you once again for everything!

2 listopada 2025
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Odpowiedź od Nomad Frontiers

We're elated to hear it!

Thank you so much for taking the time to share a tremendously thoughtful review with us. It means a lot to hear about your positive experience with us.

We look forward to serving you again.

Happy riding,
Team NOMAD

Oceniono na 5 z 5

First Time

Price good, delivery fast, first time at Nomad Frontiers but not the last !
Merci !!!

3 listopada 2025
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Odpowiedź od Nomad Frontiers

We're delighted to hear it!

Happy riding,
Team NOMAD

Oceniono na 5 z 5

Great communication regarding…

Great communication regarding availability and shipping progress,would definitely purchase from Nomad Frontiers in the future.Thank you for a smooth transaction.

20 października 2025
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Odpowiedź od Nomad Frontiers

We're delighted to hear it!

Thank you so much for taking the time to share your experience with us. It means a lot.

Happy riding,
Team NOMAD

Oceniono na 5 z 5

Excellent customer service and friendly to boot

Always super quick to respond to my questions. Often have items in stock that nobody else does. Lucky to live in the area so am able to take advantage of the huge amount of inventory they have. Great job!

25 października 2025
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Odpowiedź od Nomad Frontiers

We're pleased to hear it!

Thank you so much for taking the time to share your experience with us. It means a lot.

Happy riding,
Team NOMAD

Oceniono na 5 z 5

First time ordering from Nomad

First time ordering from Nomad! Exceeded expectations! Great new helmet for mountain biking and team left a personalized thank you on shipping form! Thanks Nomad team!

1 października 2025
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Odpowiedź od Nomad Frontiers

We're thrilled to hear it!

Thank you so much for taking the time to share your experience with us. It means a lot.

Happy riding,
Team NOMAD

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