Hi I’ve been dealing with a Chris Maton I found him very resourceful, polite & good phone manners thank you once again for all your understanding. Chris Eastwood Duval building take care all
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Sale staff knowledgeable on the product we wanted. Great for our small Parish Council to be able to pay on invoice and by cheque - saves time spent checking out the company. Prompt processing and de... Zobacz więcej
Reakcja na opinię
I ordered a recycled picnic bench with backing support and was told the item would take 4-6 weeks to manufacture. After a week the wonderful news broke that it was already ready for delivery. I have... Zobacz więcej
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The sales team were great from getting sample to me to booking in delivery date. Re delivery, I requested driver call 30 mins before arrival, but he called on arrival. As delivery truck broke down i... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
Founded in 1990, NBB has become the UK's Leading Manufacturer of Smoking Shelters. Not only do we offer Smoking Shelters but our extensive range exceeds 150 variations of Walkways, Canopies, Porches, Cycle Shelters and Custom Made Shelters, protecting your visitors and staff from the elements. If you are unsure of which shelter solution you need, call our friendly sales team for help and guidance. Furthermore to make life easier for you we offer an installation service anywhere on the UK mainland.
NBB Outdoors
Napisane przez firmę
- Manufactured in Poole, Dorset
- Call our helpful sales team on 0800 1777 052 for quotations or further information for any of our products.
No Quibble Guarantee
Free Delivery on all orders over £250
Orders up to £249.99 (excluding VAT) are charged at £9.50 per order. Shipping rate for signs is £3.95
Dane kontaktowe
First Floor Fleetsbridge House, Fleets Corner Business Park, Nuffield Road,, BH17 0LA, Poole, Zjednoczone Królestwo
- 0800 1777 052
- sales@nobutts.co.uk
- nobutts.co.uk
4,4
Doskonała
99 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Just did the job well.
Good communication and the delivery arrived on time, the driver even bought the x2 large packages in for us. Great service.
5 czerwca 2025
Odpowiedź od NBB Outdoors
Thanks for the 5 stars – we’re really grateful. Hope to see you again soon, Phil.
Kind Regards,
NBB Outdoors Customer Service Team
This the third time i have purchased…
This the third time i have purchased from NBB outdoors, and was just amazed at the brilliant service.
Ordered captains bench on friday and it was delivered to me here in norfolk on tuesday.
The first two I brought 4 years ago and are still in excellent condition, left outside all year round.
26 marca 2025
Opinia niezależna
Odpowiedź od NBB Outdoors
Reading this review put a big smile on our faces - thank you so much for your feedback, Tim! We hope to see you again soon.
Kind Regards,
NBB Outdoors Customer Service Team
A good Supplier
Items as described - and promptly delivered. Packaging rather inadequate, though - although not causing any real issue.
19 marca 2025
Odpowiedź od NBB Outdoors
Thank you for this feedback, John. We are sorry to hear you felt the packaging was inadequate.
In order for us to investigate this further please can you provide us more information regarding this? Either respond to this message or contact our sales team via email (sales@nobutts.co.uk) or telephone (0333 272 2300) and we will be happy to assist you.
We hope you love the product however and we will await further contact. Thank you!
Kind Regards,
NBB Outdoors Customer Service Team
Fast and polite
17 marca 2025
Odpowiedź od NBB Outdoors
We’re so happy to hear this! Thank you for taking the time to leave a review, Sally.
Kind Regards,
NBB Outdoors Customer Service Team
Odpowiedź od NBB Outdoors
We’re overjoyed by your feedback! Your satisfaction keeps us motivated, John. Thank you for this super review!
Kind Regards,
NBB Outdoors Customer Service Team
Highly recommend!
This is the second time Duloe Parish Council has purchased from NBB Outdoors, and both times have received high levels of service and are very pleased with the quality of the products. Highly recommend.
Thanks go to Gemma Peek for her excellent customer service!
5 lutego 2025
Opinia niezależna
Odpowiedź od NBB Outdoors
What a lovely review! We will be sure to pass on your comments to Gemma and the sales team! We hope to see you again very soon.
Kind Regards,
NBB Outdoors Customer Service Team
Odpowiedź od NBB Outdoors
We’re delighted to have brought some Christmas magic to your experience. Thank you, Heather!
Kind Regards,
NBB Outdoors Customer Service Team
Easy to order and efficient delivery
18 listopada 2024
Odpowiedź od NBB Outdoors
It’s great to hear you’re satisfied with our service. We appreciate your review, Jane!
Kind Regards,
NBB Outdoors Customer Service Team
The picnic bench is brilliant.
The picnic bench is brilliant.
The service was second to none, as were the customer service team . They couldn’t be faulted .
Thank you eveyone at NBB
7 listopada 2024
Odpowiedź od NBB Outdoors
What amazing feedback! It’s wonderful to hear that our service and product quality worked well for you! Thank you for your kind words, Janet!
Kind Regards,
NBB Outdoors Customer Service Team
A component was missing from the…
A component was missing from the original delivery but this was quickly rectified following a phone call.
8 października 2024
Odpowiedź od NBB Outdoors
Thank you for this review, David. We're sorry to hear that there was a part missing but please know that our team was straight on the case and resolved this matter quickly. Thank you for letting us know.
Kind Regards,
NBB Outdoors Customer Service Team
Good product, very robust!
Good product. Strong, heavy. The only thing that I didn’t like was the no contact.
9 września 2024
Odpowiedź od NBB Outdoors
Thank you for this feedback, Mavis. I've double-checked with our sales team who advised that the order was delivered successfully by DX Freight. They would have sent you an email notification regarding the delivery. Please double-check your emails (including your junk folder) and let us know if this email was not received.
Thank you for your cooperation.
Kind Regards,
NBB Outdoors Customer Service Team
Sale staff knowledgeable on the product…
Sale staff knowledgeable on the product we wanted. Great for our small Parish Council to be able to pay on invoice and by cheque - saves time spent checking out the company. Prompt processing and delivery, although a minor shame the "system" didn't allow for a phone call before delivery and delivery to the Park rather than private address.
8 sierpnia 2024
Odpowiedź od NBB Outdoors
Thank you for your feedback! We're glad to hear that our staff was knowledgeable and that the payment options worked well for your Parish Council. We appreciate your comments about the delivery process and will take them into account for future improvements. Thank you for your support and understanding!
Kind Regards,
NBB Outdoors Customer Service Team
Odpowiedź od NBB Outdoors
Fantastic to hear. Thank you so much for taking the time to review us.
Kind Regards,
NBB Outdoors Customer Service Team
Fast turnaround from order to delivery
Fast turnaround from order to delivery, great service.
7 sierpnia 2024
Odpowiedź od NBB Outdoors
Amazing news! Thank you so much for this brilliant review. We hope to see you again soon.
Kind Regards,
NBB Outdoors Customer Service Team
Odpowiedź od NBB Outdoors
Thank you for this feedback, Jeffert. We are very sorry to hear about this damage and delay.
I have checked with our sales team and they provided this timeline of events:
We first confirmed that the bench got damaged whilst in transit. When you spoke to our sales team, Chris advised that we no longer had stock in-house for that colour but did offer an alternative colour instead as we had availability in black.
You respectfully turned down the offer and requested to proceed with a replacement in brown. Therefore, Chris arranged for a resend however advised the lead time was around 20 days. You then informed Chris you would be on holiday next week and would not be able to accept delivery until you had returned.
We apologise again for the damage that was caused via 3rd party courier and hope this helps to explain why there was a delay to your order.
Kind Regards,
NBB Outdoors Customer Service Team
Excellent customer service and contact
26 kwietnia 2024
Odpowiedź od NBB Outdoors
Fantastic feedback! We are so happy to hear that our customer service team were able to assist you fast and efficiently. Thank you for this review and we hope to see you again soon.
Kind Regards,
NBB Outdoors Customer Service Team
Odpowiedź od NBB Outdoors
Sublime news! It's great to hear that you love the product! Thank you for this awesome review, Ashby. We hope to see you again soon.
Kind Regards,
NBB Outdoors Customer Service Team
Delivery was a box short
Delivery was a box short, so the order was not fulfilled. The table top was also damaged.
20 marca 2024
Odpowiedź od NBB Outdoors
Thank you for your feedback, Neill. We are sorry to hear that there was an issue with your delivery.
I've spoken with our sales team and they've advised that they've spoken with you over the phone and are currently just waiting for images to come through. Once we have them we investigate this matter for you and find a resolution.
Kind Regards,
NBB Outdoors Customer Service Team
fast delivery
15 lutego 2024
Odpowiedź od NBB Outdoors
Amazing news! Thank you for your review. We hope to hear from you again soon.
Kind Regards,
NBB Outdoors Customer Service Team
Fast delivery
2 stycznia 2024
Odpowiedź od NBB Outdoors
Wonderful to hear! Thank you for your review, Terry.
Kind Regards,
NBB Outdoors Customer Service Team
Doświadczenie Trustpilot
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