Nicetown.com Recenzje 

106
•
Wynik TrustScore: 4 na 5

4,0

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I would have given them 1 star about a year ago because it was so difficult to communicate with this company. They avoided interacting with customers. Today however, they have been responding to email... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I was searching for a 100% blackout curtain solution for a lab build out. Nicetown was the only company I found online that offered custom curtain sizes and 100% blackout materials. I reached out... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

I tried multiple times to contact their customer service via phone, chat and email - nothing works. Phone number constantly have a busy tone. Unfortunately, I placed an order and fully paid, but produ... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We ordered some very large curtains for our restaurant (about 12 feet high x 6-12 feet wide) to help dampen the noise in our industrial space and provide some privacy. I couldn't be happier with the o... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z zasłonami
  2. również w kategorii:
  3. Zasłony, firanki, karnisze

Napisane przez firmę

NICETOWN is a brand professional in curtain products. And it' s origins date back to 1999 when it was established as a private enterprise specialized in the production of curtains. We devote ourselves to offering attractive value to customers: NICETOWN curtains are designed by designers from Europe and USA and produced in China. The original fabric processing, dyeing and production of NICETOWN products are all completed systematically in our own factory, and all NICETOWN products strictly comply with international standards. Meanwhile, all of our products are greatly appreciated in a variety of different markets throughout the world.


Dane kontaktowe

4,0

Dobra

Wynik TrustScore: 4 na 5

106 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

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4,0

Wszystkie recenzje

(106)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 7

Napisz recenzję
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Oceniono na 5 z 5

One star just became 5!

I would have given them 1 star about a year ago because it was so difficult to communicate with this company. They avoided interacting with customers. Today however, they have been responding to emails very quickly. I had an unusual request to send me a receipt from 3 years ago and they did it right away. So glad they improved the customer service because they make great curtains!

14 października 2026
Opinia niezależna
Logo Nicetown.com

Odpowiedź od Nicetown.com

Dear Customer,

Thank you so much for taking the time to share your feedback! We're thrilled to hear about your recent experience and that our team was able to assist you with your receipt so quickly.

We truly value your patience as we've worked hard to improve our communication and customer service over the past year. It means the world to us—especially coming from a loyal customer who loves our curtains! If you ever need anything else in the future, please don't hesitate to reach out.

Warm regards,
NICETOWN CRM Team

Oceniono na 5 z 5

Custom Blackout Curtain Project

I was searching for a 100% blackout curtain solution for a lab build out. Nicetown was the only company I found online that offered custom curtain sizes and 100% blackout materials. I reached out to their customer service email contact for a question. They reached back with an answer and asked if I wanted their team's help selecting what I needed to accomplish my goal. They were very responsive and helpful. They helped me select the curtain rods and sizes I needed that met my unique needs.

Curtains are hung and perform as expected. Their customer service agent was very cordial and created an exceptional experience for me. I will use this company for any future curtain solutions I might need.

I read through some of the 1 star reviews. I never tried to call, but email responses were reliable. There is a response delay for North/South America because of the time zone difference, but I did not find this to be a significant problem. I disagree with the 1 star reviews I read and I highly recommend Nicetown for your curtain solutions.

29 września 2026
Opinia niezależna
Logo Nicetown.com

Odpowiedź od Nicetown.com

Dear Jared,

Thank you so much for taking the time to leave such a detailed and thoughtful review! We are absolutely thrilled to hear that our 100% blackout curtains are meeting the exact requirements of your lab buildout.

Tailoring custom window treatments to fit precise and unique spaces is always our top priority, and we are delighted that our team could assist you in selecting the perfect rod configurations and exact measurements for your project.

Thank you as well for your kind words regarding our email customer service. Knowing that you had a smooth and exceptional experience with us truly means the world to our team.

We truly appreciate your support and trust in NICETOWN, and we look forward to serving you again for any future curtain or drapery projects!

Warm regards,
Customer Support Team | NICETOWN

Oceniono na 5 z 5

Great product and excellent customer service

Nicetown curtain products and customer service are both exceptional. I ordered custom curtains and after submitting my order the team reached out to ask a few additional questions about my window environment and product goals to confirm that the order would successfully met my expectations. It showed true dedication in providing quality products.

23 sierpnia 2026
Opinia niezależna
Logo Nicetown.com

Odpowiedź od Nicetown.com

Thank you so much for taking the time to leave such a wonderful review! We believe that getting the exact right fit and style for your window environment is key to loving your custom curtains. Our team takes pride in double-checking those details before production to ensure everything turns out just as you envisioned. We truly appreciate your trust in Nicetown and hope you enjoy your new curtains for years to come!

Oceniono na 3 z 5

Curtains are beautiful and customer…

Curtains are beautiful and customer service was great

20 sierpnia 2026
Opinia niezależna
Logo Nicetown.com

Odpowiedź od Nicetown.com

Hi Joelie, thank you so much for your kind words! We’re thrilled to hear that you love your new curtains and had a great experience with our team. Enjoy your beautiful space!

Oceniono na 4 z 5

My curtains

I received my order, the fabric was good quality and the color blue match my furniture.

10 sierpnia 2026
Opinia niezależna
Logo Nicetown.com

Odpowiedź od Nicetown.com

Dear Mohamed,

Thank you so much for taking the time to leave us a review. We are delighted to hear that you're happy with the fabric quality and that the blue color complements your furniture so well.

If you ever need anything else, please don't hesitate to reach out. Please enjoy your new curtains!

Nicetown Team

Oceniono na 1 z 5

Customer Service is Nonexistent

Customer Service is Nonexistent. I have tried multiple times to call them, email them, use the chat, and zero responses. Beware

21 lipca 2026
Opinia niezależna
Logo Nicetown.com

Odpowiedź od Nicetown.com

Dear Customer,

Thank you for bringing this to our attention. We are deeply sorry to hear about your frustrating experience, as this is certainly not the standard of service we strive to provide.

We genuinely want to make things right for you. Please reach out to us at support@nicetown.com or call us at +1 213-712-5226 with your order number or the email address used for your purchase, so we can investigate and assist you immediately.

Thank you.

NICETOWN Team

Oceniono na 5 z 5

CURTAIN FOR GLASS PANED DOOR WITH TIE UPS

I HAVE PURCHASED BLACKOUT DRAPES WHICH ARE LOVELY! ALSO A BACK DOOR PULL-UP CURTAIN TO BLOCK COLD FROM A GLASS PANED DOOR. I WISH YOUR COMPANY WOULD MAKE THESE IN A HEAVY PADDED FABRIC TO KEEP COLD AND HEAT OUT. YOUR FABRIC IS LOVELY, COLOR IS LOVELY, BUT WE NEED A PADDED FABRIC FOR WINTER COLD WEATHER. YOU COULD CHARGE MUCH HIGHER PRICES FOR THIS TYPE OF COVER. WE WOULD PAY FOR IT, BECAUSE IT IS NEEDED. I WILL TRY TO ADD A QUILTED FABRIC TO THE BACK OF THIS CURTAIN TO MAKE IT USEFUL. IF Y OU DECIDE TO MAKE THESE HEAVIER CURTAINS, PLEASE CONTACT ME AS I WANT THEM! THANK YOU, NICETOWN.COM! GAYLE STEPHENSON, WALMART CUSTOMER IN THE STATE OF GEORGIA. HAPPY HOLIDAYS!

13 grudnia 2024
Opinia niezależna
Oceniono na 5 z 5

Shade for boat

Ordering the shade was very easy and customer service contacted me to insure my measurements were correct and to get more detail measurements. Shade turned out perfect and was a lifesaver for the high temperatures in direct sun. Highly recommend this company and will use them again in the future. Will send pictures when I can.

23 czerwca 2024
Opinia niezależna
Oceniono na 1 z 5

Scam Chinese company

Scam Chinese company. Cheap material and wrong size. Horrid customer service. They are now called the hue .com. Stay away from these criminals. $150 down the drain to China.

9 czerwca 2024
Opinia niezależna
Logo Nicetown.com

Odpowiedź od Nicetown.com

Hey there! We value and appreciate your feedback; it helps us improve our products and services. We want you to have the best experience with our service and would love an opportunity to address any Nicetown-related issues or concerns you have. When you can, please email us at support@nicetown.com with the Nicetown account number, complete address, and a brief description of the problem for help. We appreciate you taking the time to connect with us here. - Liane

Oceniono na 1 z 5

Customer Service phone line doesn't exist

I ordered a custom sun shade sail from them over the weekend, but had questions. I called 57 times (I know I know, but cmon...no voice-mail? No callback? No "sorry, it's been a busy day", no person! Literally no one there! So...shut up).

I sent an email immediately asking for them to cancel my order as their company pops-up on scam reporter sites and the lack of response is just the nail in the coffin to that.

Buy from a company that you can ACTUALLY TALK TO PEOPLE and not a company that can't pick up the phone after 57 calls.

22 kwietnia 2024
Opinia niezależna
Logo Nicetown.com

Odpowiedź od Nicetown.com

Dear Peter,

It is truly regrettable that you had to experience the frustration. Please accept our apologies for any inconvenience this may have caused.

Upon receiving your email, we have processed your request to cancel and refund your order. Meanwhile, we are also working on enhancing the capabilities of our customer service team, in order to provide better and more efficient responses.

Feel free to contact us if there's anything further we can assist you with.

Best regards,
Nicetown.com

Oceniono na 1 z 5

TERRIBLE. DO NOT BUY.

Finally received my curtains after a month and a half. Absolutely, beyond disappointed. I would return them if I thought I would actually get my money back. Customer service is a joke. Quality of fabrics is terrible. They don’t open well at all because the fabric is so stiff and cheap. The ‘blackout’ part is literally a large piece of black felt between the liner and curtain. An absolute joke. I wish I could add pictures to show how terrible they truly are.

6 marca 2024
Opinia niezależna
Logo Nicetown.com

Odpowiedź od Nicetown.com

Dear valued customer,

We apologize for any inconvenience caused.

Even though we thoroughly inspected both the order and the package to ensure everything was in perfect condition prior to shipping, we sincerely regret any trouble this has caused you.

Would it be possible for you to kindly take a few pictures that clearly highlight the specific issue and send them to us by via mail?
Once we have verified the problem, we will promptly provide you with a solution.

And we have proactively reached out to you via email about the item problem, but unfortunately, we have not received a response from you.

We eagerly await your prompt response.
We hope you have a wonderful day!

Best regards,
Nicetown.com

Oceniono na 5 z 5

Wonderful curtains!

I LOVE these curtains! They are super thick and block out light. I can’t wait to see my energy bill go down! I would definitely buy these again and recommend to friends and family!

1 lutego 2024
Opinia niezależna
Oceniono na 5 z 5

The curtain looks great

The curtain looks great! It is actually an insulated,quilted, single "curtain" to cover a door-sized opening leading to the back hallway of our house. It will keep the very hot or cold air from getting to the front of the house during summer and winter. It was customized for our purpose and packed very well. And, it was a quick turnaround. It looks just like the beige curtain shown on the Nicetown website. Very nice, and glad I found them.

19 lutego 2024
Opinia niezależna
Oceniono na 5 z 5

Insulating Curtains Are Excellent!

Our insulating curtains are absolutely excellent and exceed all expectations. Flawless. We live in winter weather that can get to sub zero temperatures here in the mountains of upstate NY. We registered a 3 degree warming change after installing the curtains on our doors. Amazing.

18 lutego 2024
Opinia niezależna
Oceniono na 5 z 5

Positively LOVE the quality & the look

Positively LOVE the quality & the look! CLASSY! Heavy duty, waterproof, outdoor curtains. I got the matching sandbags. They are hidden below the curtains, and they work well in storms and high winds. The curtains come with nice tiebacks. However, I bought the woven ball tiebacks. Everyone who comes to my home comments on how beautiful they are!

31 stycznia 2024
Opinia niezależna
Oceniono na 5 z 5

Noise dampening curtains for restaurant

We ordered some very large curtains for our restaurant (about 12 feet high x 6-12 feet wide) to help dampen the noise in our industrial space and provide some privacy. I couldn't be happier with the overall quality, service, price point and manufacturing / shipping time! They've definitely helped with the noise. 5 stars all the way. We plan to order more products from Nicetown soon!

13 stycznia 2024
Opinia niezależna
Oceniono na 5 z 5

Fantastic curtains were PERFECT

Fantastic curtains were PERFECT!

I needed new curtains for my condo. Took the measurements per instructions on the site and placed my order online. This company is based in China, so the access to a customer service center is more limited, but this isn’t a big box store and someone customer service did call me back and was VERY helpful.

The curtains arrived in great time and were perfect out of the box. Just hung them last night and they exceeded my expectations!

Unbeatable price, great customer service, and high quality curtains! The blackout curtains are even better than the much more expensive curtains they replaced!

3 stycznia 2024
Opinia niezależna
Oceniono na 5 z 5

I couldn't be more pleased than I was when I saw my special order!

First of all, I was very nervous about buying special order curtains from a company I didn't know personally. I looked at a dozen websites to compare prices and options. I spoke with Nicetown's "customer support" department many times about taking measurements. I didn't hear back from a couple of other companies. The width I needed was much wider than the normal size, as was the length, but they were very assuring.
Their PRICES WERE UNBELIEVEABLE compared to other companies and that made me anxious, but it was 100% true. But because everyone I spoke to or emailed was so kind and helpful, I placed the order for curtains to go on the pole barn in the back yard. There were so many color choices (which is a good thing) but I decided I wanted the curtains to blend in with the structure. I ordered the Outdoor Aqua Shield curtains. The order arrived several weeks ahead of what I had expected. When I opened the boxes, I almost cried, they are so lovely! I expected them to be stiff, but they are very soft and thick. We will sing this companies praises for a long, long time! I know there were comments about the curtains being made outside of the USA, and I don't really know where they were made. I just know the quality is extraordinary, they were packaged carefully and delivered within eight calendar days. And the staff was very helpful and patient. You will be very glad you ordered from Nicetown and your wallet will remain intact!
We've had so much wind in Florida, that we had to tie them to the poles in three areas, so they would stay in place. They are very lovely with just one tie-back. (which the company sent to me to go with my order, a very nice surprise.)

7 listopada 2023
Opinia niezależna

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