Elizabeth made my premium payment so easy. I could not find my file with paperwork so my information was limited, other than my name and address. Elizabeth simply looked up my name address and we were... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Elizabeth made my premium payment so easy. I could not find my file with paperwork so my information was limited, other than my name and address. Elizabeth simply looked up my name address and we were... Zobacz więcej
Reakcja na opinię
Elizabeth Crandall has been with me walking me through the whole process. I can not express how much I appreciate her. Elizabeth made every thing so accessible and easy for me to understand .... Zobacz więcej
Elizabeth answered the call quickly. She was very clear and helpful answering my questions on life insurance name change forms. She was not rushed and took all the necessary time to make sure I... Zobacz więcej
I spoke with Joann J today, in the Customer Care Center. She was extremely helpful and knowledgeable. She showed empathy when I spoke of my Mom’s (the annuitant) failing health and tons of patience wi... Zobacz więcej
Nassau’s business covers four segments: insurance, reinsurance, distribution and asset management. Our insurance segment issues and services annuity, life insurance and Medicare Supplement insurance products. Our corporate offices are in Hartford, Connecticut, and our customer service center is in East Greenbush, New York. For more information, visit www.nfg.com
Stany Zjednoczone
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Cathy L was completely able to guide me as to my questions regarding my contract. Very knowledgeable and I have a better understanding of certain features. Thanks Cathy!! On another note I find NFG website to be lacking. I.e. forms I needed were not available. I would like to see transactional info for monthly payments. Feel free to contact me for more...
Your employee John was the most responsive, informed and helpful insurance professional that I have dealt with particularly in the situation that PHL finds itself in.
I was unable to understand the payment that would be made from PHL and then the conditions that regulates the State Insurance Association.
Robin G was delightful, very careful to maintain accuracy of my new and existing demographic info, and instructive in her assistance. A pleasure to work with. Thank you Robin.
Your representative Robin was very very informative and explained to me why I was no receiving dividends to purchase additional paid up insurance on my fully paid life insurance policy. She also answered my questions concerning termination dividends. She was both very nice as well as informative and answered all my questions clearly
Absolutely a pleasure to speak with Elizabeth Crandall regarding my Nassau Insurance Policy and loan information. I was somewhat uninformed about my policy value and methods for maximizing my protection and Elizabeth explained everything and answered every question quickly and succinctly. You have a great representative there!
Megan McNamara was kind, professional, and efficient. I pleasure to work with especially considering the sensitivity of the situation.
Robin Green, my Customer Care agent, was courteous, knowledgeable, and responsive. She provided exactly the information and assistance that I needed.
She was patient I didn't feel rush off the phone Her conversation with me was very professional
Dawn H spent the time to ensure all my questions were answered and I understood the next steps. It was a pleasure speaking with Dawn. Thank you.
Leslie was very professional and did a nice job communicating and walking me thru the Illustrations that had been sent as we navigate this situation with PHOENIX.
I did not receive an E9200 policy anniversary statement for the year 2026. I called your office. I talked with two of your staff. Your office are super professional caring and knowledgeable they are keepers.I am satisfied. Thank You.
I did receive the E9200 policy.

Odpowiedź od Nassau Financial Group
Katie was great in handling my situation; very professional and a first-class person
Ben answered my questions of concern. He was professional and caring. He was knowledgeable and answered my questions so I could understand his answer. Thank you Ben.

Odpowiedź od Nassau Financial Group
Thank you for your help. These clients have been with us for years. They are in a bind and you really came through for them.
MaryGrace was very professional and helped me with the forms so much. A very kind person.
Cathy helped me in the best most professional way. I had issues with my paperwork. She took the time to have me email it directly to her.
She reviewed it and then forwarded it to the proper office and asked that it be expedited.
I had faxed my forms a week ago and they were never received.
Cathy took customer service to the next level.
She "cares".
Thank you Cathy 😊 you Rock!!!
Thank you, I had all my questions answered in a professional and helpful way.
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.